RED ROOF INN CHAPEL HILL UNC

5623 Durham Chapel Hill Blvd., Durham, NC 27707 United States (USA)
View Map Reservations: 1-800-230-4134
2.0 Star Suburban Hotel in Durham County
35.9526-78.99583
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Average
3.5/ 5

Based on 79 guest reviews

Show Guest Reviews
  • Hotel has 114 rooms
  • 3 floors in property
  • Check in time: 3:00pm
  • Check out time: 12:00pm
  • Group booking rating of 6.8/10

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Room Types

Check Rates 2 Full Beds
Non-Smoking
Check Rates 2 Full Beds with Free WiFi Flat Screen TV and Hairdryer
Non-Smoking
Check Rates 2 Full Beds with Free WiFi Flat Screen TV Hairdryer
Non-Smoking
Check Rates Deluxe 2 Full Beds
Non-Smoking
Check Rates Deluxe 2 Full Beds with Free WiFi Microwave Refrigerator
Non-Smoking
Check Rates Red Hot Deal Tier 2 2 Full Beds with Free WiFi Flat Screen TV Hairdryer
Non-Smoking
Check Rates Red Hot Deal Tier 2 Deluxe 2 Full Beds with Free WiFi Microwave Refrigerator
Non-Smoking
Check Rates Red Hot Deal Tier 2 Superior King Room with Free WiFi Microwave Refrigerator
Non-Smoking
Check Rates Superior King Room
Non-Smoking
Check Rates Superior King Room with Free WiFi Microwave Refrigerator
Non-Smoking

Local Attractions

UNC & Hospital. Southpoint Mall. 5 minutes from downtown UNC and Franklin Street.Close highway 40 and 2 minutes from Durham. First Hotel as you enter Chapel Hill

Summary of Verified Reviews

Summary of 524 verified reviews

68
Fair

Fair business hotel. Shopping, restaurants and bars in the area are great. Pleasant hotel grounds.

“Excellent value” “Smoke free environment”

Excellent Business Hotel Top 10% in city
Great Budget Hotel Top 22% in city

Good to know

  • Poor bathroom

    “Smallish bath towels” “Bathtub needs some work”

  • Poorly-maintained rooms

    “Bathtub needs some work” “Safe did not work”

  • Clean hotel facilities

    “Everything was clean and new” “Smoke free environment”

  • Friendly service

    “Staff was very courteous” “Friendly desk”

Review highlights

Value

92/100
84 reviews

Best value for money.

“Cheap place to stay” “Excellent value” “Room was very cheap”

Location

89/100
84 reviews

Great location. Shopping, restaurants and bars in the area are great. Fairly accessible by car with easy parking.

“Convenient to interstate” “Fantastic location” “Close to restaurants and shopping”

Service

70/100
141 reviews

Friendly service, but housekeeping was not so good.

“Excellent customer service” “Nice and helpful staff” “Easy efficient check-in”

Vibe

68/100
41 reviews

Decent vibe. Modern Hotel. Relatively friendly Atmosphere. Hotel is relatively stylish. Good for business people. Fine for a budget trip.

“Enjoyable experience” “Everything was clean and new” “Furnishings look new”

WiFi

59/100
23 reviews

Regular internet service.

“Internet connection is extremely slow” “Wi-Fi is outstanding” “Good Internet”

Room

47/100
260 reviews

Okay beds and poor furnishing in decently clean, poorly-maintained rooms. Small rooms and dirty bathrooms. Terrible kitchenettes, minibars, TV's, and A/C. Decently sized new rooms.

“No hair dryer or iron” “Door lock was broken” “Soiled linens”

Breakfast

25/100
11 reviews

Bad breakfast.

“Coffee cups were too small” “No breakfast” “Minimal breakfast”

Ranked top 83% by families, with a score of 62

Good to know

  • Dirty bathroom

    “Toilet: dirty” “Dirty towels”

  • Friendly service

    “Staff was very courteous” “Friendly desk”

  • Poor bathroom

    “Smallish bath towels” “Bathtub needs some work”

  • Fantastic service

    “Excellent customer service” “Nice and helpful staff”

Review highlights

Value

93/100
6 reviews

Best value for money.

“Cheap place to stay” “Excellent value” “Room was very cheap”

Location

86/100
6 reviews

Great location.

“Convenient to interstate” “Fantastic location” “Close to restaurants and shopping”

Service

69/100
17 reviews

Friendly service and acceptable reception.

“Swift, efficient check-in and check-out” “Maid didn't clean” “Maids screaming”

Room

43/100
34 reviews

Rooms are subpar, but beds are decent. Room and bathroom cleanliness is lacking.

“No hair dryer or iron” “Door lock was broken” “Soiled linens”

Ranked top 64% by couples, with a score of 72

Good to know

  • Poorly-maintained rooms

    “Bathtub needs some work” “Safe did not work”

  • Great location

    “Convenient to interstate” “Fantastic location”

  • Room is not nice

    “No hair dryer or iron” “Door lock was broken”

  • Best value for money

    “Cheap place to stay” “Excellent value”

Review highlights

Value

90/100
8 reviews

Best value for money.

“Cheap place to stay” “Excellent value” “Room was very cheap”

Location

89/100
13 reviews

Great location.

“Convenient to interstate” “Fantastic location” “Close to restaurants and shopping”

Service

72/100
12 reviews

Good, reasonably professional service, and standard reception.

“Excellent customer service” “Nice and helpful staff” “Easy efficient check-in”

Vibe

68/100
6 reviews

Decent vibe. Relatively friendly Atmosphere.

“Enjoyable experience” “Everything was clean and new” “Furnishings look new”

Comfort

59/100
15 reviews

Beds are decent and generally comfortable.

“Air conditioner worked well” “Clean sheets” “Over sized hand towel”

Room

46/100
32 reviews

Poorly-maintained but decently clean rooms, with okay beds and subpar bathrooms.

“No hair dryer or iron” “Door lock was broken” “Soiled linens”

Ranked top 62% by business travelers, with a score of 67

Good to know

  • Friendly service

    “Staff was very courteous” “Friendly desk”

  • Best value for money

    “Cheap place to stay” “Excellent value”

  • Fantastic service

    “Excellent customer service” “Nice and helpful staff”

Review highlights

Value

91/100
10 reviews

Best value for money.

“Cheap place to stay” “Excellent value” “Room was very cheap”

Service

75/100
12 reviews

Friendly service.

“Excellent customer service” “Nice and helpful staff” “Easy efficient check-in”

Vibe

69/100
7 reviews

Decent vibe.

“Enjoyable experience” “Everything was clean and new” “Furnishings look new”

Comfort

62/100
9 reviews

Beds are decent and generally comfortable.

“Clean sheets” “Over sized hand towel” “Air conditioner did not work”

WiFi

62/100
6 reviews

Regular internet service.

“Internet connection is extremely slow” “Ridiculous slow internet” “Wi-Fi is outstanding”

Cleanliness

58/100
16 reviews

Room cleanliness is acceptable.

“Everything was clean and new” “Smoke free environment” “Sheets were old, but clean”

Room

52/100
30 reviews

Rooms are OK with average beds but poor bathrooms.

“Air conditioner worked well” “No hair dryer or iron” “Door lock was broken”

Ranked top 28% by solo travelers, with a score of 83

Good to know

  • Best value for money

    “Cheap place to stay” “Excellent value”

  • Fantastic service

    “Excellent customer service” “Nice and helpful staff”

  • Room is not nice

    “No hair dryer or iron” “Door lock was broken”

Review highlights

Value

93/100
4 reviews

Best value for money.

“Cheap place to stay” “Excellent value” “Room was very cheap”

Service

67/100
5 reviews

Service is adequate.

“Staff was efficient” “Easy efficient check-in” “Maid didn't clean”

Cleanliness

60/100
5 reviews

Clean.

“Everything was clean and new” “Smoke free environment” “Sheets were old, but clean”

Amenities

59/100
9 reviews

Average hotel building.

“Smoke free environment” “Facility appeared to be remodeled recently” “No elevator”

Room

47/100
10 reviews

Room is not nice.

“No hair dryer or iron” “Door lock was broken” “Soiled linens”

Good to know

  • Poor bathroom

    “Smallish bath towels” “Bathtub needs some work”

  • Poorly-maintained rooms

    “Bathtub needs some work” “Safe did not work”

  • Clean hotel facilities

    “Everything was clean and new” “Smoke free environment”

  • Friendly service

    “Staff was very courteous” “Friendly desk”

Review highlights

Value

92/100
83 reviews

Best value for money.

“Cheap place to stay” “Excellent value” “Room was very cheap”

Location

87/100
82 reviews

Great location. Shopping, restaurants and bars in the area are great. Fairly accessible by car with easy parking.

“Convenient to interstate” “Fantastic location” “Close to restaurants and shopping”

Service

70/100
140 reviews

Reception and service are alright. Service is welcoming, but housekeeping is not great.

“Excellent customer service” “Helpful staff” “Easy efficient check-in”

Vibe

68/100
41 reviews

Decent vibe. Modern Hotel. Relatively friendly Atmosphere. Hotel is relatively stylish.

“Enjoyable experience” “Everything was clean and new” “Furnishings look new”

WiFi

59/100
23 reviews

Regular internet service.

“Internet connection is extremely slow” “Wi-Fi is outstanding” “Good Internet”

Room

48/100
260 reviews

Okay beds and poor furnishing in decently clean, poorly-maintained rooms. Small rooms and dirty bathrooms. Terrible kitchenettes, minibars, TV's, and A/C. Decently sized new rooms.

“No hair dryer or iron” “Door lock was broken” “Soiled linens”

Breakfast

27/100
10 reviews

Bad breakfast.

“Coffee cups were too small” “No breakfast” “Minimal breakfast”

Ranked top 88% by families, with a score of 56

Good to know

  • Dirty bathroom

    “Toilet: dirty” “Dirty towels”

  • Friendly service

    “Staff was very courteous” “Friendly desk”

  • Poor bathroom

    “Smallish bath towels” “Bathtub needs some work”

  • Great location

    “Convenient to interstate” “Fantastic location”

Review highlights

Value

93/100
6 reviews

Best value for money.

“Cheap place to stay” “Excellent value” “Room was very cheap”

Location

86/100
6 reviews

Great location.

“Convenient to interstate” “Fantastic location” “Close to restaurants and shopping”

Service

69/100
17 reviews

Friendly service and acceptable reception.

“Excellent customer service” “Helpful staff” “Easy efficient check-in”

Room

43/100
34 reviews

Rooms are subpar, but beds are decent. Room and bathroom cleanliness is lacking.

“No hair dryer or iron” “Door lock was broken” “Soiled linens”

Ranked top 64% by couples, with a score of 71

Good to know

  • Poorly-maintained rooms

    “Bathtub needs some work” “Safe did not work”

  • Great location

    “Convenient to interstate” “Fantastic location”

  • Room is not nice

    “No hair dryer or iron” “Door lock was broken”

  • Best value for money

    “Cheap place to stay” “Excellent value”

Review highlights

Value

90/100
8 reviews

Best value for money.

“Cheap place to stay” “Excellent value” “Room was very cheap”

Location

89/100
13 reviews

Great location.

“Convenient to interstate” “Fantastic location” “Close to restaurants and shopping”

Service

72/100
12 reviews

Good, reasonably professional service, and standard reception.

“Excellent customer service” “Nice and helpful staff” “Easy efficient check-in”

Vibe

68/100
6 reviews

Decent vibe. Relatively friendly Atmosphere.

“Enjoyable experience” “Everything was clean and new” “Furnishings look new”

Comfort

58/100
15 reviews

Beds are decent and generally comfortable.

“Air conditioner worked well” “Clean sheets” “Over sized hand towel”

Room

46/100
32 reviews

Poorly-maintained but decently clean rooms, with okay beds and subpar bathrooms.

“No hair dryer or iron” “Door lock was broken” “Soiled linens”

Ranked top 70% by business travelers, with a score of 64

Good to know

  • Friendly service

    “Staff was very courteous” “Friendly desk”

  • Best value for money

    “Cheap place to stay” “Excellent value”

  • Room is not nice

    “No hair dryer or iron” “Door lock was broken”

Review highlights

Value

91/100
10 reviews

Best value for money.

“Cheap place to stay” “Excellent value” “Room was very cheap”

Service

75/100
12 reviews

Friendly service.

“Excellent customer service” “Nice and helpful staff” “Easy efficient check-in”

Vibe

69/100
7 reviews

Decent vibe.

“Enjoyable experience” “Everything was clean and new” “Furnishings look new”

Comfort

63/100
9 reviews

Beds are decent and generally comfortable.

“Air conditioner worked well” “Clean sheets” “Over sized hand towel”

WiFi

62/100
6 reviews

Regular internet service.

“Internet connection is extremely slow” “Ridiculous slow internet” “Wi-Fi is outstanding”

Cleanliness

58/100
16 reviews

Room cleanliness is acceptable.

“Everything was clean and new” “Smoke free environment” “Sheets were old, but clean”

Room

54/100
30 reviews

Rooms are OK with average beds but poor bathrooms.

“Air conditioner worked well” “No toilet paper” “Door lock was broken”

Ranked top 46% by solo travelers, with a score of 79

Good to know

  • Best value for money

    “Cheap place to stay” “Excellent value”

  • Room is not nice

    “No hair dryer or iron” “Door lock was broken”

Review highlights

Value

93/100
4 reviews

Best value for money.

“Cheap place to stay” “Excellent value” “Room was very cheap”

Service

67/100
5 reviews

Service is adequate.

“Staff was very helpful” “Easy efficient check-in” “Maids screaming”

Cleanliness

60/100
5 reviews

Clean.

“Everything was clean and new” “Smoke free environment” “Sheets were old, but clean”

Amenities

59/100
9 reviews

Average hotel building.

“Smoke free environment” “No elevator” “Floors were very welcomed”

Room

48/100
10 reviews

Room is not nice.

“No hair dryer or iron” “Door lock was broken” “Soiled linens”

Review Semantics by TrustYou

Customer Reviews of Red Roof Inn Chapel Hill Unc

3.5 out of 5. Based on 79 guest reviews , Average

Details / Other Expenses

Check In: 3:00pm
Check Out: 12:00pm
Year of Last Renovation: 2007
Floors: 3
Rooms: 114
Corridors: All Rooms Have Exterior Hallways
Non Smoking Rooms: 65
Handicap Rooms:
Suites: 0
Meeting Rooms: 0
Policies / Expenses
Cancellation:
3 days prior
Nightly Parking: 0
Total Taxes: 9.80%
Total Misc Fees: $0.00 USD
(mandatory resort fees/taxes)

Amenities / Features


Pet Friendly? Yes! Pets are allowed.

  • Air conditioning
  • Alarm clock
  • Baggage storage facilities
  • Central location
  • Complimentary newspaper
  • Credit card accepted: Mastercard/Visa
  • Credit card accepted: American Express
  • Credit card accepted: Discover
  • Credit card accepted: Diners Club
  • Credit card accepted: JCB
  • Electronic key card
  • Elevator
  • Facilities for the disabled
  • Fax available
  • Free local calls
  • Ice Maker
  • Internet - wireless
  • Ironing facilities
  • Movies in room
  • Non-smoking rooms
  • 24 hours opened
  • Pets allowed
  • Private bathroom in room
  • Private car parking
  • Quiet location
  • Radio in room
  • Refrigerator
  • Shop
  • Shower
  • Tea and coffee making facilities
  • Telephone in all rooms
  • Television
  • Voicemail

Airport & Shuttle Information

RDU

Airport Shuttle? Sorry, no airport shuttle available.

About Red Roof Inns

  • 400+ economy and pet-friendly hotels
  • Superior King rooms include free Wi-Fi, unlimited local and long distance phone calls with speakerphone, fax services up to 10 pages per stay, and built-in microwaves and refridgerators
  • Free continental breakfast at select locations
  • Red Roof Plus+ properties have upgraded amenities such as modern furniture, LED lighting, flat-screen TV's with HD channels, wood-like floors and electrical outlets. Booking a premium room offers guests a free welcome snack box with water, popcorn, orange juice, trail mix, and granola bars. High-end bedding, extra pillows, and a colorful red accent wall complete the room

The Red Roof Inns highlights above are subject to change without notice.

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