Verified Reviews of Ac Hotel by Marriott New Orleans Bourbon / French Below are the verified reviews from guests that we have booked recently:
"Nice Hotel in a Good Spot in Walking Distance to Most Things."
Overall Score4.0/ 5
The hotel was nice! It was in walking distance to everything we wanted to do. Few cons for me: 1) No microwaves anywhere in the hotel. 2) Did not like the way the bathroom just had sliding doors that did not shut tight and no fan in the bathroom. 3) The fridge did not keep drinks cold. Other than those things, it was very nice. I would stay again because of its location.
03-Jul-2015 Verified Review, stayed from Sun Jun 21 to Sat Jun 27 2015 at a $95.00 group rate.
"Still Working Out The Bugs"
Overall Score3.0/ 5
Family members arrived June 25th for a scheduled family reunion. Hotel was located in a good spot near the Quarter and well furnished. Thursday night, they were awakened by the fire alarm and asked to evacuate the building at 2:30 in the morning. Members found out Saturday that the alarm was set off by kids visiting for the National Volleyball Championship. Half the group could not get back to sleep that night and it would have been nice to offer free breakfast or some other compensation for the inconvenience. When I personally checked in Friday, the staff seemed new to the job and I was told that my card was declined several times while checking in. The attendant finally realized his mistake and after checking me in, quickly added complimentary breakfast to our room (great service recovery). AV support during the Friday night banquet was poor and we had to go on without our presentation. Equipment was left were it laid during the weekend and the same unused AV equipment was in the Banquet room during the Sunday Prayer breakfast. Supervisor on duty gave me email information to contact the General Manager. Wish I could have had an on-site conversation and resolution. Staff were friendly but still need to "polish off" their skills.
01-Jul-2015 Verified Review, stayed from Thu Jun 25 to Sun Jun 28 2015 at a $129.00 group rate.
"Very Nice. Beds Are The Best!"
Overall Score4.0/ 5
Nice refurbished property done with a European flair. Staff was friendly. In a great location one block from Bourbon St without the noise!
23-Mar-2015 Verified Review, stayed from Fri Mar 20 to Sun Mar 22 2015 at a $149.00 group rate (53% discount).
Overall Score4.0/ 5
My family stayed for the NBA Allstar game in February 2014. The entire staff was outstanding. They were welcoming and very knowledgeable. They provided us with places to eat, sights to see, and directions and more. Our room was clean and the breakfast lounge was great. If we return to New Orleans, we will stay there again.
17-Feb-2014 Verified Review
"Very Good. Everyone Was So Nice. Enjoyed My Stay."
Overall Score5.0/ 5
I will come back again as I was happy with everything and everyone who worked at hotel. Great place.
03-Nov-2013 Verified Review, stayed from Tue Oct 29 to Fri Nov 01 2013 at a $129.00 group rate.
Overall Score4.0/ 5
Our group of 30 people enjoyed our stay at the Cotton Exchange Hotel. There free breakfast was great free breakfast as well as where they are located. My only complaint was that one of our guest had a broken air conditioning unit. There were attempts to fix it; however, it still did not work. Overall, I would stay here again.
22-Oct-2013 Verified Review, stayed from Thu Oct 17 to Sun Oct 20 2013 at a $159.00 group rate.
Customer Reviews of Ac Hotel by Marriott New Orleans Bourbon / French
Welcome to The Cotton Exchange Hotel in New Orleans, Louisiana. We are located in the heart of the Big Easy, just one block from Bourbon Street. The Cotton Exchange is a beautiful National Historic Landmark where New Orleans cotton merchants trading starting in 1871. French impressionist paintings line the lobby, setting the stage for your NOLA experience.The Cotton Exchange Hotel offers all the comforts of home away from home in your guest room. Relax in our Great Room and admire its historic architecture or lounge outside beside our rooftop pool with a great book.Whatever draws you to New Orleans - the history, a business trip or a family vacation - we invite you to experience New Orleans hospitality at the Cotton Exchange Hotel. The Cotton Exchange Hotel offers all the comforts of home while you're away from home. Get your morning workout in our Fitness Center or stay connected and check your emails in our Business Center. Our rooftop pool is the perfect place to lay in the sun with a good book.
Reduce Energy Use:Replace Incandescent Lights with CFL’sReduce Water Use:Towel/Sheet ProgramReduce Waste:Recycling Program in each room with recycle bags in closetsRecycling program with “Clean the World” soap, lotion, shampoo, and conditioner all sent to be recycled and shipped to countries in need.
Details / Other Expenses
|Check In:||4:00 pm|
|Check Out:||12:00 pm|
|Year of Last Renovation:||2009|
|Corridors:||All Rooms Have Interior Hallways|
|Non Smoking Rooms:||220|
|Room Windows:||Windows Don't Open|
|Meeting Rooms:||5 View Spaces|
|Meeting Space:||5000 sq. feet|
|Banquet Space:||Holds 100 people|
|Dist. to Food/Bars:||0.3 Mi|
|Dist. to 24hr Restaurant:||0.3 Mi|
|Dist. to Nearest Gym:||0.5 Mi|
|Lounge/Bar Hours:||4pm until....| Policies / Expenses
72 hrs cxl
|Typical Group Deposit:||25%|
|Total Misc Fees:||$1.00 USD |
(mandatory resort fees/taxes)
|Occupancy Tax:|| 1.00 Per Night|
|Parking Fee:||28.00 Per Night|
Amenities / Features Pet Friendly? Sorry, pets are not allowed.
Airport & Shuttle Information
located 13 miles from Armstrong Intl Airport. Airport shuttle avail for $20 per person or tax for $32 per person
Airport Shuttle? Yes!
There is an airport shuttle.
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