Ramada Tropics Resort & Conference Center

5000 Merle Hay Rd., Urbandale, IA 50322 United States (USA)
View Map Reservations: 1-800-760-7718
3 Star Suburban Hotel in Polk County
41.6505243-93.6993242

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Include Discounts:

Standard prices by room type for the next 60 days

Rates shown are nightly rates before taxes and do not necessarily reflect all discounts available. The chart provides the cheapest public rates available by room type.

Local Attractions

Prairie Meadows Race Track & Casino, Adventureland Amusement Park, Saylorville Lake, Veterans Memorial Auditorium, Merle Hay Mall, Wells Fargo Arena, Blank Park Zoo, Principal Park Stadium (Iowa Cubs AAA Baseball), KGGO Arena (Des Moines Buccaneers).

Verified Reviews of Ramada Tropics Resort & Conference Center

Below are the verified reviews from guests that we have booked recently:
"Updates to property and General Maintenance Is Poor."
Overall Score2.0/ 5
The facility is in desperate need of updates. In the seven years we have been coming, the bathrooms have been updated, but the aluminum door frames and trim is cheap. The ceilings and walls had water damage and discoloration. The pool is not maintained. The pool paint is very discolored. The steps up to the slides is rusted with several different colors of paint. The tube slides appear aged and unsafe simply because the paint is so faded. The netting for decor was ripped and shredding. The heavy rope around the poles has been partially pulled off and tape is still being used to repair the padding on the pirate ship. Water was leaking from the roof. One night the water was too cold for small children to play in. Disappointing.
(Individual traveler, booked 1 room), from US flag
18-Feb-2020 Verified Review, stayed from Fri Feb 14 to Mon Feb 17 2020 at a $141.02 average nightly rate.
"Cleanliness Was Disappointing."
Overall Score1.0/ 5
Families from Illinois and Missouri have been meeting here for the past seven years. We always viewed the hotel as average since it hasn't been updated, but this year the cleanliness was the worst. There were cock roaches in our room. The toilet would not flush and after maintenance came, we had to clean the floor ourselves. We were there for three nights and had to dump our own trash and get clean towels, toilet paper and tissue. Housekeeping seemed perturbed when we asked them to vacuum the third day. Someone vomited in the hallways and they left it there with absorbent crystals for 16 hours. Everyday there was debris that we had to scoop out of the shallow pool or it was sitting along the edge. Besides cleanliness, the breakfast buffet has gone downhill considerably. There was so much more, but we won't be returning.
(Individual traveler, booked 1 room), from US flag
17-Feb-2020 Verified Review, stayed from Fri Feb 14 to Mon Feb 17 2020 at a $141.02 average nightly rate.
"Need Toddler Time."
Overall Score3.0/ 5
Condition of water park is biggest concern, needs updated. Need toddler time.
(Individual traveler, booked 1 room), from US flag
16-Feb-2020 Verified Review, stayed from Fri Feb 14 to Mon Feb 17 2020 at a $130.06 average nightly rate.
"It was awful."
Overall Score1.0/ 5
There was mold all over the boat in the kids pool smelled like someone shit in it. Our rooms furnace was making a buzzing noise. Asked the front desk several times to have someone look at it. Finally someone came and looked at it and said they would be back and never showed up. So we had to sleep all night with a loud buzzing noise. Will not ever stay there again.
(Individual traveler, booked 1 room), from US flag
11-Feb-2020 Verified Review, stayed from Sat Feb 08 to Sun Feb 09 2020 at a $127.75 average nightly rate.
"Great Stay"
Overall Score5.0/ 5
This hotel was good. Prices are very reasonable, beds are comfy, staff friendly, it's clean and the best shower I have ever had! I would stay here again when in Des Moines. Thanks!
(Individual traveler, booked 1 room), from US flag
09-Oct-2019 Verified Review, stayed from Tue Oct 08 to Wed Oct 09 2019 at a $58.14 average nightly rate.
3.5 out of 5. Based on 2376 guest reviews

Property Description

Ramada Tropics Resort & Conference Center is conveniently located off I-80/35 exit 131. We have over 10,000 square foot conference center that includes our main ballroom, which can seat up to 350 and can be sub-divided into three rooms, and 4 additional breakout rooms ranging from 490-980 square feet. Catering is done in house at the hotel. We can work with you to create your menus!BUCCANEER BAY WATER PARK is 18, 000 square feet of wet-n-wild fun for everyone. There are 3 pools, hot tub, slides, water volley-ball, Two 160' water slides, 40' pirate ship in a zero-depth pool and a pool-side TIKI BAR. Your attendees will feel like they are in the tropics!CASTAWAY'S BAR & GRILL restaurant and lounge is open for breakfast, lunch and dinner. Our guestrooms feature wireless internet, 37” flat panel televisions, refrigerators, personal safes and microwaves. We have 166 rooms, including 18 pool-side suites, King beds in our single rooms and queen beds in all of our two-bedded rooms.THE TREASURE CHEST Gift Shop & Huge State of the art Arcade are fun for all ages!

Details / Other Expenses

Check In: 4:00 PM
Check Out: 12:00 PM
Year of Last Renovation: 2009
Floors: 2
Rooms: 166
Corridors: All Rooms Have Interior Hallways
Non Smoking Rooms: 166
Handicap Rooms: 8
Suites: 18
Room Windows: Windows Do Open
Cleaning Frequency: Daily
Meeting Rooms: 1 View Spaces
Meeting Space: 10000 sq. feet
Banquet Space: Holds 433 people
Dist. to Food/Bars: On-site
Dist. to 24hr Restaurant: 0.3 Mi
Dist. to Nearest Gym: On-site
Lounge/Bar Hours: 4 pm - 12 midnight
Pool Info:
Indoor water park featuring two 160' water slides, zero depth entry pool that goes to 1' water with a 40' pirate ship for kids to interact, small corner boat slide, lap pool, water volleyball and basketball, plus our adult only hot tub. Hours vary throughout the week and seasons.
Policies / Expenses
Cancellation:
24 hours
Nightly Parking: Free
Typical Group Deposit: 0.00
Total Taxes: 12.00%
Total Misc Fees: $0.00 USD
(mandatory resort fees/taxes)

Amenities / Features


Pet Friendly? Sorry, pets are not allowed.

  • Air conditioning
  • Alarm clock
  • ATM
  • Baggage storage facilities
  • Central location
  • Complimentary newspaper
  • Credit card accepted: Mastercard/Visa
  • Credit card accepted: American Express
  • Credit card accepted: Discover
  • Credit card accepted: Diners Club
  • Credit card accepted: JCB
  • Electronic key card
  • Elevator
  • Facilities for the disabled
  • Fax available
  • Fitness and health center
  • Free local calls
  • Games room
  • Hairdryer available
  • Handicap accessible
  • Ice Maker
  • Internet - wireless
  • Free WiFi Internet
  • Ironing facilities
  • Jacuzzi
  • Laundry facilities
  • Microwave in room
  • Non-smoking rooms
  • 24 hours opened
  • Office or business center
  • Private bathroom in room
  • Radio in room
  • Refrigerator
  • Restaurant
  • Safe in rooms
  • Self controlled heating/cooling system
  • Shower
  • Swimming pool - indoor
  • Tea and coffee making facilities
  • Telephone
  • Telephone in all rooms
  • Telephone - Free local calls
  • Television
  • Travellers cheques accepted
  • Voicemail

Airport & Shuttle Information

Des Moines International Airport, located 22 miles SE. of the Hotel. One way taxi charges approximately $40.00. No shuttle service available.

Airport Shuttle? Sorry, no airport shuttle available.

Breakfast Information

We offer a full service restaurant that serves a breakfast buffet on Saturday and Sunday for $8.99 for adult and $4.99 for kids. During the week guest's can dine in and order off the menu.

Parking Info

Free parking and have over 500 spots.

Internet / WiFI

Complimentary wi-fi throughout the entire hotel.

About Ramada

  • Free high-speed wireless internet access in the U.S. and Canada
  • San Francisco Soap company bath amenities
  • Conference meeting spaces available based on location
  • Ramada Limited Hotels offer free breakfast and swimming pools
  • Ramada Hotels offer on-site restaurants or a-la-carte food services
  • Ramada Plaza Hotels are located near major city centers and airports. They also offer a vaariety of on-site restaurants and lounges, conference space and banquet facilities

The Ramada highlights above are subject to change without notice.

Previously known as:
Ramada Northwest / Des Moines

Group vs. Individual Rates at Ramada Tropics Resort & Conference Center

Rate fluctuations of Ramada Tropics Resort & Conference Center

The graph above is trends of room rates for both our group rates and the lowest online individual prices our system could find at the time the group bid was placed. The best group/meeting rate displayed is 41.7% in the month of January 2020 and the highest average individual rate is $272 in the month of January 2020. This chart will show past seasonality and also project future months. If you are flexible with dates, you may want to consider staying at Ramada Tropics Resort & Conference Center in a month when rates are lower.

Meeting Rooms and Banquet Rooms at Ramada Tropics Resort & Conference Center

Below are the meeting, banquet, conference and event spaces at Ramada Tropics Resort & Conference Center.

Feel free to use the Ramada Tropics Resort & Conference Center meeting space capacities chart below to help in your event planning. Hotel Planner specializes in Urbandale event planning for sleeping rooms and meeting space for corporate events, weddings, parties, conventions, negotiated rates and trade shows.

Meeting Room Name L x W x H
(Feet)
Size
(sqft.)
Banquet
5'/6'
Banquet Space Layout
Crescent
Crescent Tables Layout
Classroom
Classroom Meeting Layout
Hollow
Square
Hollow Square Table Layout
U-Shape
U Shape Meeting Layout
Boardroom
Boardroom Meeting Space
Convention
8'/10'
Convention Booth Layout
Theater
Theater Layout
Reception
Reception Desk for Meeting
Regist.
Desk
Registration Desk for Meeting
Main,Ballroom 33 x 48 x 14 5200433/----21612514912533/--577520--
Close This

Main,Ballroom

Room Type:
Ballroom
Total Size:
5200 Sq. Mi
Dimensions:
33 x 48 x 14 Ft.
Floor Level:
Ground Level
Columns:
0
Natural Light?:
Yes
Obstructions?
No
Built In Screens?
Yes
Built In Stage?
No
Built In A/V?
No
Amenities Available
  • Coffee/Tea Setup
  • Food/Beverage
  • Projection Equip.
  • TV/VCR/DVD
  • WIFI Internet
  • Podium
  • LAN Internet
  • Microphone
  • Teleconferencing
  • White Board
  • Video Conference
  • Flip Chart
  • Air Conditioning
  • Computer Rentals
  • Simultaneous Interpretation
  • Sound System

FAQs about Ramada Tropics Resort & Conference Center

What time is check in?

Check in time is 4:00 PM based on the hotel's local time. Early check in may be available if requested at the front desk on the day of check-in.

What time is check out?

Check out time is 12:00 PM based on the hotel's local time. Late check out may be available if requested at the front desk during your stay.

How many rooms does Ramada Tropics Resort & Conference Center have?

There are 166 sleeping rooms in the hotel.

Is there any meeting space at Ramada Tropics Resort & Conference Center?

Yes, they have 1 meeting room that can support various table layouts.

What kind of breakfast is at Ramada Tropics Resort & Conference Center?

We offer a full service restaurant that serves a breakfast buffet on Saturday and Sunday for $8.99 for adult and $4.99 for kids. During the week guest's can dine in and order off the menu.

What parking is available at Ramada Tropics Resort & Conference Center?

Free parking and have over 500 spots.

How much does internet cost?

Complimentary wi-fi throughout the entire hotel.

Is there a gym at Ramada Tropics Resort & Conference Center?

Yes, there is a gym/fitness area available on-site at the property.

Is there a pool at Ramada Tropics Resort & Conference Center?

Yes, there is a pool on-site at the property. Indoor water park featuring two 160' water slides, zero depth entry pool that goes to 1' water with a 40' pirate ship for kids to interact, small corner boat slide, lap pool, water volleyball and basketball, plus our adult only hot tub. Hours vary throughout the week and seasons..

Testimonials:

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