GRAND SIERRA RESORT

2500 East 2nd St., Reno, NV 89595 United States (USA)
View Map Reservations: 1-800-230-4134
4.0 Star Resort Hotel in Washoe County
39.52236-119.78298
Check availability
Very Good
4.0/ 5

Based on 9983 guest reviews

Show Guest Reviews
  • Has outdoor swimming pool
  • Airport shuttle available
  • The Avg. Group Saves 21.9%!
  • Access to gym on-site
  • 1995 sleeping rooms in hotel
  • Check out: 11:00 AM
  • Group friendly rating of 4.7/10
  • 45 meeting rooms in property

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Room Types

Check RatesConcierge Grand Ii Suite
Non-Smoking
Check RatesConcierge Hotel Room
Non-Smoking
Check RatesConcierge King or 2 Queen Beds Adults Only (21 or Older)
Non-Smoking
Check RatesGrand Hotel Room
Non-Smoking
Check RatesGrand King or 2 Queen Beds
Non-Smoking
Check RatesOf The Day Grand Ii 1 King or 2 Queen Beds 420 Sq Ft WiFi Incl City or Mountain View High Floor
Non-Smoking
Check RatesOf The Day Junior Suite 1 King or 2 Queen Beds 552 Sq Ft WiFi Included Mountain Views Living Area
Non-Smoking
Check RatesOf The Day New Renovated 1 King or 2 Queen Beds No Pets
Non-Smoking
Check RatesOf The Day New Renovated 1 King or 2 Queen No No Pets
Non-Smoking
Check RatesOf The Day Petite Suite 1 King 900 Sq Ft WiFi Included City View or Mountain Living Area
Non-Smoking
Check RatesOf The Day These Rooms Are Reserved For Our or Guests with Pets 1 King or 2 Queen Beds 425 Sq Ft
Smoking
Check RatesStandard Room Including Resort Fee
Non-Smoking
Check RatesSummit Deluxe King
Non-Smoking
Check RatesSummit Deluxe King Room
Non-Smoking
Check RatesSummit Grand Ii Suite
Non-Smoking
Check RatesSummit Grand Suite
Non-Smoking
Check RatesSummit Hotel Room
Non-Smoking
Check RatesSummit King or 2 Queen Beds
Non-Smoking
Check RatesSummit Room Including Resort Fee
Non-Smoking

Local Attractions

Lake Tahoe, National Auto Museum, Nevada Museum of Art, Whitewater Kayak Park, Hiking, Biking, Fishing, Skiing, Golfing plus more

Verified Reviews of Grand Sierra Resort

Below are the verified reviews from guests that we have booked recently:
"Very Nice Experience"
Overall Score4.0/ 5
Only stayed one night and it was a nice room. TV was a bit small and had trouble getting the regular channels. In calling room service, I had problem hearing them and they probably couldn't hear me because they only got half my order. I had to call back to get the rest of my order. Need to upgrade the toilet to a comfortable height so you don't feel like you're sitting on the floor. The bed however was very comfortable with lots of pillows.
(Individual traveler, booked 1 room), from US flag
23-Nov-2015 Verified Review
"Reservations through guest services was horrible."
Overall Score3.0/ 5
I have patronized this property for over 40 years on a personal and corporate basis, through many changes in ownership and management. I have always been treated with the utmost professionalism, courtesy and a five star experience. Not even close on this occasion. Our corporate experience on this occasion was disappointing to say the least. The communication from guest services was deplorable and frustrating. I started our event process with GSR over 30 days prior to arrival and should have cancelled with GSR and booked our event at another property. Silly me! The only bright spot was our reservations with Rebecca Vols at Charley Palmers restaurant. Rebecca is a true professional and understands customer service. Constant real time response and facilitation of every aspect of our corporate dinner plans. Our experience at Charley Palmers was five star. GSR guest services should take a moment and reflect on Rebecca's professionalism and promotion of Charley Palmers restaurant. We will be booking another corporate event in 2015 for over 300 employee's and their wives. GSR will not be receiving our business due to the fact that the guest services management of did not value our business on this occasion.
(Group coordinator, booked 10 rooms), from US flag
29-Sep-2014 Verified Review, stayed from Fri Sep 26 to Sun Sep 28 2014 at a $189.00 group rate.
"No parking space after 6 pm"
Overall Score3.0/ 5
I was very disappointed when I got back after 6pm and the parking lot was full. It took me 15 minutes to find a spot in self parking.
(Individual traveler, booked 1 room), from US flag
19-Jul-2014 Verified Review, stayed from Fri Jul 18 to Sun Jul 20 2014 at a $59.02 average nightly rate.
"Nice, clean, and great amenities."
Overall Score5.0/ 5
We really enjoyed our visit. We joined family members for a small reunion and although our interests are quite varied, we all found things to do, together or separately.
(Individual traveler, booked 1 room), from US flag
16-Jul-2014 Verified Review, stayed from Mon Jul 14 to Thu Jul 17 2014 at a $59.25 average nightly rate.
"Excellent."
Overall Score5.0/ 5
Excellent.
(Individual traveler, booked 1 room), from US flag
07-Jul-2014 Verified Review, stayed from Mon Jun 23 to Fri Jun 27 2014 at a $24.46 average nightly rate.
"Very Nice Room"
Overall Score4.0/ 5
We paid $30.00 to upgrade to a nicer room. It was well worth the price to upgrade. Excellent comfortable room on the 27th floor with everything we needed: bar, microwave, refrigerator and lots of cabinet space for our clothes. Excellent customer service and friendly staff so far. Only complaint is that valet parking service was closed when we got here.
(Individual traveler, booked 1 room), from US flag
22-Jun-2014 Verified Review, stayed from Sat Jun 21 to Sun Jun 22 2014 at a $96.05 average nightly rate.
"Didn't get Non Smoking Room as reserved"
Overall Score3.0/ 5
We checked in late and the hotel wasn't able to provide us with the non-smoking room that was reserved. I had even called to tell them that I was going to be checking in late and yet they weren't able to hold the non-smoking room for us. Very disappointing and lousy service!
(Individual traveler, booked 1 room), from US flag
26-Apr-2014 Verified Review, stayed from Thu Apr 24 to Sun Apr 27 2014 at a $108.42 average nightly rate.

Customer Reviews of Grand Sierra Resort

4.0 out of 5. Based on 9983 guest reviews, Very Good

Property Description

Luxury resort with 1,995 guestrooms and suites plus 200,000 sq ft of meeting and exhibit space. 4 major ballrooms each over 40,000 sq ft plus significant breakout space. 10 restaurants, shopping mall, bowling center, Thrill Park, Golf Driving range plus much more. 35 minutes from Lake Tahoe

Details / Other Expenses

Check In:3:00 PM
Check Out:11:00 AM
Year of Last Renovation:2014
Floors:27
Rooms:1995
Corridors:All Rooms Have Interior Hallways
Non Smoking Rooms:1200
Handicap Rooms:
Suites:150
Room Windows:Windows Don't Open
Cleaning Frequency:Daily
Meeting Rooms:45 View Spaces
Meeting Space:200000 sq. feet
Banquet Space:Holds 2200 people
Dist. to Food/Bars: On-site
Dist. to 24hr Restaurant: On-site
Dist. to Nearest Gym: On-site
Lounge/Bar Hours:24 hours
Pool Info:
Outdoor Seasonal Pool. Hours changed based on time of year and day of week.
Policies / Expenses
Cancellation:
48 hours for group cancellations, 24 hours for individual cancellations
Nightly Parking:0
Typical Group Deposit:50%
Total Taxes:13.00%
Total Misc Fees:$18.00 USD
(mandatory resort fees/taxes)

Amenities / Features


Pet Friendly? Sorry, pets are not allowed.

  • Air conditioning
  • Airport Shuttle
  • Alarm clock
  • ATM
  • Baggage storage facilities
  • Bus parking
  • Camping or barbeque facilities
  • Car rental
  • Central location
  • Charge for early check out
  • Child facilities
  • Clothes drying
  • Concierge service
  • Conference facilities
  • Credit card accepted: Mastercard/Visa
  • Credit card accepted: American Express
  • Credit card accepted: Discover
  • Credit card accepted: Diners Club
  • Credit card accepted: JCB
  • Currency exchange
  • Dinner available
  • Electric Car Charging Station
  • Electronic key card
  • Elevator
  • Facilities for the disabled
  • Fax available
  • Fitness and health center
  • Free local calls
  • Games room
  • Hairdryer available
  • Hair dresser
  • Handicap accessible
  • Central heating
  • Ice Maker
  • Internet - wireless
  • Free WiFi Internet
  • Ironing facilities
  • Jacuzzi
  • Laundry facilities
  • Laundry valet service
  • Licensed bar
  • Microwave in room
  • Non-smoking rooms
  • 24 hours opened
  • Office or business center
  • Private bathroom in room
  • Private car parking
  • Quiet location
  • Radio in room
  • Refrigerator
  • Restaurant
  • 24 hours room service
  • Safe in rooms
  • Sauna
  • Self controlled heating/cooling system
  • Shop
  • Shower
  • Shows or evening entertainment
  • Spa
  • Swimming pool - outdoor
  • Tea and coffee making facilities
  • Telephone
  • Telephone in all rooms
  • Telephone - Free local calls
  • Television
  • Travellers cheques accepted
  • Valet Parking
  • Voicemail
  • Wedding Chapel

Airport & Shuttle Information

1.5 miles from Reno/Tahoe International Airport with complimentary shuttles every 1/2 hour

Local Shuttle Info: Departs and arrives from the Resort front entrance every half hour beginning at 5:30 am with the last shuttle departing at 11:00 pm. The shuttle returns from the airport arriving to the Resort on the quarter hour.

Airport Shuttle? Yes! There is an airport shuttle.

Breakfast Information

Buffet is approximately $14 inclusive of tax and gratuity.

Previously known as:
Grand Sierra Resort & Casino, Grand Sierra Resort & Casino Featuring The Summit, Reno Hilton

Group vs. Individual Rates at Grand Sierra Resort

Rate fluctuations of Grand Sierra Resort

The graph above is trends of room rates for both group rates and the lowest online individual prices our system could find at the time the group bid was placed. The lowest group/meeting rate displayed is 42.8% in the month of April 2016 and the highest average individual rate is $187 in the month of May 2015. This chart will show past seasonality and also project future months. If you are flexible with dates, you may want to consider staying at Grand Sierra Resort in a month when rates are lower.

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Meeting Rooms and Banquet Rooms at Grand Sierra Resort

Below are the meeting, banquet, conference and event spaces at Grand Sierra Resort.

Feel free to use the Grand Sierra Resort meeting space capacities chart below to help in your event planning. Hotel Planner specializes in Reno event planning for sleeping rooms and meeting space for corporate events, weddings, parties, conventions, negotiated rates and trade shows.

Meeting Room Name L x W x H
(Feet)
Size
(sqft.)
Banquet
5'/6'
Banquet Space Layout
Crescent
Crescent Tables Layout
Classroom
Classroom Meeting Layout
Hollow
Square
Hollow Square Table Layout
U-Shape
U Shape Meeting Layout
Boardroom
Boardroom Meeting Space
Convention
8'/10'
Convention Booth Layout
Theater
Theater Layout
Reception
Reception Desk for Meeting
Regist.
Desk
Registration Desk for Meeting
Summit Pavilion 177 x 256 x 25 453121700/2200--1700------253/27140004000--
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Summit Pavilion

45,312 sq ft carpeted Ballroom is newly renovated and may be used for meetings, exhibits and/or meal functions. It has its own office.
Room Type:
Exhibit Hall
Total Size:
45312 Sq. Mi
Dimensions:
177 x 256 x 25 Ft.
Floor Level:
Windows:
0
Natural Light?:
No
Obstructions?
Yes
Built In Screens?
No
Built In Stage?
No
Built In A/V?
No
Amenities Available
  • Coffee/Tea Setup
  • Food/Beverage
  • Projection Equip.
  • TV/VCR/DVD
  • WIFI Internet
  • Podium
  • LAN Internet
  • Microphone
  • Teleconferencing
  • White Board
  • Video Conference
  • Flip Chart
  • Air Conditioning
  • Computer Rentals
  • Simultaneous Interpretation
  • Sound System
Half Day Rental:
$1500.00 USD
Full Day Rental:
$3000.00 USD
24 Hr. Hold Rental:
$3000.00 USD
Photo of Summit Pavilion
Grand Ballroom 270 x 150 x 20 405001440/1800--1700------253/27129002900--
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Grand Ballroom

Newly renovated 40,500 sq ft carpeted ballroom with crystal chandeliers can be used for meetings, exhibits and/or meal functions. The Grand Ballroom can be divided into 6 separate rooms plus three offices and built-in registration.
Room Type:
Ballroom
Total Size:
40500 Sq. Mi
Dimensions:
270 x 150 x 20 Ft.
Floor Level:
Power Outlets:
25+
Columns:
0
Windows:
0
Natural Light?:
No
Obstructions?
No
Built In Screens?
No
Built In Stage?
Yes
Built In A/V?
No
Amenities Available
  • Coffee/Tea Setup
  • Food/Beverage
  • Projection Equip.
  • TV/VCR/DVD
  • WIFI Internet
  • Podium
  • LAN Internet
  • Microphone
  • Teleconferencing
  • White Board
  • Video Conference
  • Flip Chart
  • Air Conditioning
  • Computer Rentals
  • Simultaneous Interpretation
  • Sound System
Half Day Rental:
$1500.00 USD
Full Day Rental:
$3000.00 USD
24 Hr. Hold Rental:
$3000.00 USD
Photo of Grand Ballroom
Crystal Ballroom 76 x 109 x 14 7096360/450--340------40/40650650--
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Crystal Ballroom

Carpeted Crystal Ballroom can be used for exhibits, meetings and meal function. The room can be dived into 5 separate meeting rooms
Room Type:
Ballroom
Total Size:
7096 Sq. Mi
Dimensions:
76 x 109 x 14 Ft.
Floor Level:
Columns:
0
Obstructions?
No
Built In Screens?
No
Built In Stage?
No
Built In A/V?
No
Amenities Available
  • Coffee/Tea Setup
  • Food/Beverage
  • Projection Equip.
  • TV/VCR/DVD
  • WIFI Internet
  • Podium
  • LAN Internet
  • Microphone
  • Teleconferencing
  • White Board
  • Video Conference
  • Flip Chart
  • Air Conditioning
  • Computer Rentals
  • Simultaneous Interpretation
  • Sound System
Half Day Rental:
$500.00 USD
Full Day Rental:
$1000.00 USD
24 Hr. Hold Rental:
$1000.00 USD
Silver State Pavilion 190 x 190 x 25 413641410/1760--1326------244/22722402240--
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Silver State Pavilion

This carpeted 41,364 sq ft Pavilion can be used for exhibits, meetings and meal functions. It can be divided into 3 separate rooms plus 2 offices, a foyer/prefunction area and built in registration desk
Room Type:
Ballroom
Total Size:
41364 Sq. Mi
Dimensions:
190 x 190 x 25 Ft.
Floor Level:
Ground Level
Amenities Available
  • Coffee/Tea Setup
  • Food/Beverage
  • Projection Equip.
  • TV/VCR/DVD
  • WIFI Internet
  • Podium
  • LAN Internet
  • Microphone
  • Teleconferencing
  • White Board
  • Video Conference
  • Flip Chart
  • Air Conditioning
  • Computer Rentals
  • Simultaneous Interpretation
  • Sound System
Half Day Rental:
$1250.00 USD
Full Day Rental:
$2500.00 USD
24 Hr. Hold Rental:
$2500.00 USD
Photo of Silver State Pavilion
Nevada Conference and Exhibition Center 150 x 300 x 14 468771760/2200--300------225/2114003375--
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Nevada Conference and Exhibition Center

This newly-renovated, carpeted ballroom can be used for exhibits, meetings and meal functions. This pillared venue divides into 14 separate rooms plus it has 2 offices, a built in registation desk and foyer
Room Type:
Exhibit Hall
Total Size:
46877 Sq. Mi
Dimensions:
150 x 300 x 14 Ft.
Floor Level:
Ground Level
Obstructions?
Yes
Built In Screens?
No
Built In Stage?
No
Built In A/V?
No
Amenities Available
  • Coffee/Tea Setup
  • Food/Beverage
  • Projection Equip.
  • TV/VCR/DVD
  • WIFI Internet
  • Podium
  • LAN Internet
  • Microphone
  • Teleconferencing
  • White Board
  • Video Conference
  • Flip Chart
  • Air Conditioning
  • Computer Rentals
  • Simultaneous Interpretation
  • Sound System
Half Day Rental:
$1500.00 USD
Full Day Rental:
$3000.00 USD
24 Hr. Hold Rental:
$3000.00 USD

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