DOUBLETREE BY HILTON NEW ORLEANS

300 Canal St., New Orleans, LA 70130 United States (USA)
View Map Reservations: 1-800-230-4134
3.5 Star Downtown Hotel in Orleans County
29.95043 -90.06599
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Average
3.5/ 5

Based on 1451 guest reviews

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  • Has an outdoor pool!
  • Free complimentary breakfast
  • Gym is available on property
  • 367 rooms in property
  • 17 floors in hotel
  • Groups/Meetings rating of 7.5/10
  • 12 conference rooms in property

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Room Types

Check Rates 1 King Accessible Tub
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Check Rates 1 King Bed
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Check Rates 1 King Bed 2 Room Suite
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Check Rates 1 King Bed 2 Room Suite High Speed Internet Accessible 9 95 Day
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Check Rates 1 King Bed 2 Room Suite High Speed Internet Accessible 9 95 Day Living Room Refrigerator Cable with
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Check Rates 1 King Bed High Speed Internet Accessible 9 95 Day
Non-Smoking
Check Rates 1 King Bed High Speed Internet Accessible 9 95 Day Cable Package with HBO Clock with Mp3
Non-Smoking
Check Rates 1 King Bed Junior Suite
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Check Rates 1 King Bed Junior Suite Sitting Area Wet Bar Microwave Mini Fridge
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Check Rates 1 King Bed Junior Suite Sitting Area Wet Bar Microwave Mini Fridge 500 Sq Ft Space High Speed Intern
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Check Rates 1 King Bed Oversized Premium Room
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Check Rates 1 King Bed Oversized Premium Room Large Corner Room High Speed Internet $9 95 Day Sweet Dreams Beddi
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Check Rates 1 King Bed Oversized Premium Room Large Corner Room High Speed Internet 9 95 Day
Non-Smoking
Check Rates 1 King Bed Premium Room
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Check Rates 1 King Bed with City or River View
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Check Rates 1 King Bed with City or River View Located On High Floor High Speed Internet $9 95 Day Mp3 Clock Swe
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Check Rates 1 King Bed with City or River View Located On High Floor High Speed Internet 9 95 Day
Non-Smoking
Check Rates 1 King Hearing Accessible
Non-Smoking
Check Rates 1 King Hearing Accessible No
Smoking
Check Rates 1 King Hearing Accessible No Visual Firealarm Door Phone Alert
Smoking
Check Rates 1 King Hearing Accessible No Visual Firealarm Door Phone Alert High Speed Internet Accessible 9 95 D
Smoking
Check Rates 1 King Mobility Hearing Accessible Tub No
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Check Rates 1 King Mobility Hearing Accessible Tub No Visual Firealarm Door Phone Alert
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Check Rates 1 King Mobility Hearing Accessible Tub No Visual Firealarm Door Phone Alert High Speed Internet Acce
Smoking
Check Rates 1 King Mobility Hearing Acess
Non-Smoking
Check Rates 1 King Mobility Hearing Acess Roll In Shower No
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Check Rates 1 King Mobility Hearing Acess Roll In Shower No Visual Firealarm Door Phone Alert
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Check Rates 1 King Mobility Hearing Acess Roll In Shower No Visual Firealarm Door Phone Alert High Speed Interne
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Check Rates 1 Queen Bed
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Check Rates 1 Queen Bed High Speed Internet Accessible 9 95 Day
Non-Smoking
Check Rates 1 Queen Bed High Speed Internet Accessible 9 95 Day Cable Package with HBO Clock with Mp3
Non-Smoking
Check Rates 2 Double Beds
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Check Rates 2 Double Beds High Speed Internet Accessible 9 95 Day
Non-Smoking
Check Rates 2 Double Beds High Speed Internet Accessible 9 95 Day Cable Package with HBO Clock with Mp3
Non-Smoking
Check Rates 2 Double Hearing Accessible
Non-Smoking
Check Rates 2 Double Hearing Accessible No
Smoking
Check Rates 2 Double Hearing Accessible No Visual Firealarm Door Phone Alert
Smoking
Check Rates 2 Double Hearing Accessible No Visual Firealarm Door Phone Alert High Speed Internet Accessible 9 95
Smoking
Check Rates 2 Queen Beds
Non-Smoking
Check Rates 2 Queen Beds Deluxe
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Check Rates 2 Queen Beds Deluxe Located On High Floor Sweet Dreams Bedding
Non-Smoking
Check Rates 2 Queen Beds Deluxe Located On High Floor Sweet Dreams Bedding High Speed Internet 9 95 Day Mp3 Cloc
Non-Smoking
Check Rates 2 Queen Beds High Speed Internet $9 95 Day Sweet Dreams Bedding Clock with Mp3
Non-Smoking
Check Rates 2 Queen Beds High Speed Internet 9 95 Day Sweet Dreams Bedding
Non-Smoking
Check Rates 2 Queen Beds Non
Non-Smoking
Check Rates 2 Queen Beds Oversized Premium Corner Room
Non-Smoking
Check Rates 2 Queen Beds Oversized Premium Corner Room Corner Room Sweet Dreams Bedding
Non-Smoking
Check Rates 2 Queen Beds Oversized Premium Corner Room Corner Room Sweet Dreams Bedding High Speed Internet $9 9
Non-Smoking
Check Rates 20% Off At 1 King Bed High Speed Internet Accessible 9 95 Day
Non-Smoking
Check Rates 20% Off At 1 King Bed Junior Suite Sitting Area Wet Bar Microwave Mini Fridge
Non-Smoking
Check Rates 20% Off At 1 King Bed Oversized Premium Room Large Corner Room High Speed Internet 9 95 Day
Non-Smoking
Check Rates 20% Off At 1 King Bed with City or River View Located On High Floor High Speed Internet 9 95 Day
Non-Smoking
Check Rates 20% Off At 2 Double Beds High Speed Internet Accessible 9 95 Day
Non-Smoking
Check Rates 20% Off At 2 Queen Beds High Speed Internet 9 95 Day Sweet Dreams Bedding
Non-Smoking
Check Rates Deluxe 2 Queen Beds
Non-Smoking
Check Rates Deluxe Room 1 King Bed
Non-Smoking
Check Rates Junior Suite 1 King Bed
Non-Smoking
Check Rates Premium Room 2 Queen Beds Corner
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Check Rates Room
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Check Rates Room 1 King Bed Accessible
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Check Rates Room 1 King Bed Accessible Bathtub
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Check Rates Room Accessible
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Check Rates Standard 1 Bed
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Check Rates Standard 2 Beds
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Check Rates Suite 1 King Bed
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Local Attractions

French Quarter, Shopping - Canal Place & Riverwalk, Aquarium, Harrah's Casino, Garden District

Verified Reviews of Doubletree by Hilton New Orleans

Below are the verified reviews from guests that we have booked recently:
"Great Customer Service, Location and Amenities."
Overall Score4.0/ 5
The conference was a success. The food was wonderful. The staff was very accommodating. The location was great. The DoubleTree was walking distance from the French Quarter, the RiverWalk Mall and the Casino. If I had a complaint about the DoubleTree, it would be that the Internet access in the rooms were not up to standard to perform daily work from home (answering emails, web browsing, etc.) via laptop. Internet was very slow.
(Meeting planner, booked 25 rooms), from US flag
22-Jun-2015 Verified Review, stayed from Mon Jun 01 to Wed Jun 03 2015 at a $185.00 group rate (7% discount).

Summary of Verified Reviews

Summary of 1,867 verified reviews

75
Good

Good family hotel. Close to River Walk. Good for sightseeing and close to the city center. Beautiful views and friendly service. Bar is awesome. Popular among people traveling with friends.

“The kids liked the pool” “Waitstaff was very accommodating”

Excellent Family Hotel Top 8% in city
Great Business Hotel Top 21% in city

Good to know

  • Small bathroom

    “Bathrooms are tiny” “Bathroom itself is very small”

  • Poor bathroom

    “Toilet did not flush” “Showers horrible”

  • Small rooms

    “Double beds were very small” “Bathrooms are tiny”

  • Poorly-maintained rooms

    “Wall is very thin” “Carpeting was a bit worn”

Review highlights

Location

86/100
629 reviews

Great location. Expensive, terrible parking. Central location with great sightseeing, dining out and shopping.

“Location is fantastic” “Excellent location to Bourbon” “Perfect location for this trip”

Pool

80/100
40 reviews

Great but dirty pool.

“Huge jacuzzi tub” “Great pool” “The kids liked the pool”

Service

77/100
607 reviews

Friendly service and great reception. Restaurant service and general service expertise is OK, but housekeeping is poor. Room service is poor.

“Staff was superb” “Staff was very attentive” “Concierge was very knowledgeable and courteous”

Bar

72/100
47 reviews

Great, affordable bar with good drinks.

“Free bottled water” “Good sports bar” “Excellent location to Bourbon”

Amenities

57/100
97 reviews

Great grounds and decent buildings. Old facilities and unpleasant entrance area.

“Excellent venue” “They have a restaurant on the premises” “Older building”

Cleanliness

55/100
251 reviews

Rooms relatively clean, but bathroom and pool area not clean enough. Moderately clean hotel facilities.

“Clean towels” “Stains on the carpet” “Hallway was very dirty”

Value

41/100
263 reviews

Poor value for money. WiFi and breakfast pricey. Normally priced restaurant. Affordable beverage prices.

“Had to pay for wi fi Service” “Parking fees overpriced” “Paying for location”

Vibe

40/100
146 reviews

Atmosphere is friendly but the vibe is low. Hotel is outdated. Unpleasant entrance area. Stylish Hotel. Hotel is plain. Awesome for families. Good for business people. Good choice for a city trip.

“Very old interior” “Very old fixtures” “Loud music”

Breakfast

34/100
64 reviews

Overpriced, subpar breakfast.

“Bfast buffet too expensive” “Stale French toast” “Breakfast - expensive”

Room

34/100
728 reviews

Badly-maintained, small rooms with bad TV's and furniture. Small rooms and dirty bathrooms. Rooms are somewhat clean but have fantastic views. Outdated rooms with bad kitchenettes, minibars and A/C.

“Rusty A/C” “Showers horrible” “Carpet is stained and dirty”

Comfort

28/100
369 reviews

Noisy room lacking in comfort. Small rooms and bathrooms with shoddy A/C.

“No ventilation system” “Walls are paper thin” “Leaky air conditioner”

WiFi

24/100
59 reviews

Poor, over-priced WiFi.

“Internet expensive” “Wifi didn't work” “No free wifi”

Ranked top 67% by couples, with a score of 77

Good to know

  • Unpleasant entrance area

    “Lobby is very small” “Loud elevator”

  • Good alcoholic drinks

    “Close distance to bourbon” “Very close to the French Quarter and Bourbon”

  • Great shopping

    “Close to shopping” “Outlet Mall Close to all”

  • Bar is awesome

    “Free bottled water” “Good sports bar”

Review highlights

Location

88/100
139 reviews

Great location. Expensive, terrible parking. Good shopping and sightseeing.

“Location is fantastic” “Excellent location to Bourbon” “Perfect location for this trip”

Food

80/100
34 reviews

Fairly priced, good food, particularly desserts and fruits.

“Excellent restaurants within the hotel” “Thanks for the stay and cookies” “Warm chocolate cookie to welcome”

Service

75/100
125 reviews

Adequately professional and very friendly service with good reception.

“Staff was superb” “Staff was very attentive” “Concierge was very knowledgeable and courteous”

Bar

73/100
10 reviews

Nice bar with tasty alcoholic drinks.

“Free bottled water” “Good sports bar” “Excellent location to Bourbon”

Amenities

56/100
22 reviews

Okay buildings with a bad entrance area.

“They have a restaurant on the premises” “Fourth floor next to the” “Older building”

Cleanliness

54/100
50 reviews

Room cleanliness is acceptable. Clean hotel facilities.

“Clean towels” “Carpet is stained and dirty” “Hallway was very dirty”

Value

38/100
54 reviews

Poor value for money. Internet is expensive. Normally priced restaurant.

“Had to pay for wi fi Service” “Parking fees overpriced” “Paying for location”

Breakfast

38/100
10 reviews

Bad breakfast.

“Bfast buffet too expensive” “Stale French toast” “Breakfast - expensive”

Room

37/100
183 reviews

Poorly-maintained rooms with bad TV's and kitchenettes. Tiny bathrooms with bad furniture and A/C. Beds and views are impressive, but cleanliness just so-so. Old, cramped rooms with bad minibars.

“Rusty A/C” “Showers horrible” “Carpet is stained and dirty”

Vibe

35/100
30 reviews

Atmosphere is friendly but the vibe is low. Hotel is outdated. Unpleasant entrance area.

“Very old interior” “Very old fixtures” “Loud music”

Comfort

29/100
88 reviews

Uncomfortable, small rooms and bathrooms. Lovely beds, though loud rooms with bad A/C.

“No ventilation system” “Walls are paper thin” “Leaky air conditioner”

WiFi

22/100
19 reviews

Poor, over-priced WiFi.

“Internet expensive” “Wifi didn't work” “No free wifi”

Ranked top 65% by families, with a score of 74

Good to know

  • Near city centre

    “Close to the French quarter on Canal Street” “Very close to the French Quarter and Bourbon”

  • Great pool

    “Huge jacuzzi tub” “Great pool”

  • Great location

    “Location is fantastic” “Excellent location to Bourbon”

  • Wonderful sightseeing

    “Close to the French quarter on Canal Street” “Close to cruise ship and river walk”

Review highlights

Location

88/100
73 reviews

Great location. Expensive, terrible parking. Near to downtown with good options for sightseeing.

“Location is fantastic” “Excellent location to Bourbon” “Perfect location for this trip”

Service

79/100
75 reviews

Adequately professional and very friendly service with good reception.

“Staff was superb” “Staff was very attentive” “Concierge was very knowledgeable and courteous”

Amenities

57/100
11 reviews

Average hotel building.

“They have a restaurant on the premises” “Fourth floor next to the” “Older building”

Cleanliness

50/100
40 reviews

Moderately clean hotel facilities. Dirty room.

“Toilet seat stained” “Hallway carpet being very dirty” “Carpets and walls are very dirty”

Value

40/100
34 reviews

Poor value for money. WiFi and breakfast pricey.

“Had to pay for wi fi Service” “Parking fees overpriced” “Paying for location”

Vibe

36/100
17 reviews

Atmosphere not particularly friendly, giving poor vibes. Hotel is outdated.

“Very old interior” “Very old fixtures” “Loud music”

Breakfast

33/100
14 reviews

Overpriced, subpar breakfast.

“Bfast buffet too expensive” “Stale French toast” “Breakfast - expensive”

Room

29/100
89 reviews

Poorly-maintained, dirty rooms with decent beds. Outdated rooms with bad furniture and small bathrooms.

“Rusty A/C” “Showers horrible” “Carpet is stained and dirty”

Comfort

27/100
39 reviews

Small, uncomfortable, noisy rooms with tiny bathrooms. Average beds.

“No ventilation system” “Walls are paper thin” “Leaky air conditioner”

WiFi

22/100
8 reviews

Poor, over-priced WiFi.

“Internet expensive” “Wifi didn't work” “No free wifi”

Ranked top 65% by business travelers, with a score of 73

Good to know

  • Friendly atmosphere

    “Décor is excellent” “Make you feel like family”

  • Great reception

    “Concierge was very knowledgeable and courteous” “Fast check-in”

  • Great location

    “Location is fantastic” “Excellent location to Bourbon”

  • Fantastic service

    “Staff was superb” “Staff was very attentive”

Review highlights

Location

82/100
25 reviews

Great location with excellent sightseeing. Expensive, terrible parking.

“Location is fantastic” “Excellent location to Bourbon” “Perfect location for this trip”

Service

80/100
27 reviews

Friendly service and great reception.

“Staff was superb” “Staff was very attentive” “Concierge was very knowledgeable and courteous”

Cleanliness

56/100
5 reviews

Room cleanliness is acceptable.

“Clean place to stay” “Stains on the carpet” “Hallway carpet being very dirty”

Amenities

55/100
5 reviews

Average hotel building.

“Close to parade route” “They have a restaurant on the premises” “Older building”

Vibe

42/100
10 reviews

Atmosphere is friendly but the vibe is low.

“Very old interior” “Very old fixtures” “Loud music”

Value

39/100
16 reviews

Poor value for money.

“Had to pay for wi fi Service” “Parking fees overpriced” “Paying for location”

Room

32/100
27 reviews

Run-down, small rooms and unpleasant bathrooms. Awesome beds, and reasonably clean rooms.

“Rusty A/C” “Showers horrible” “Carpet is stained and dirty”

Comfort

31/100
14 reviews

Beds are good but rooms cramped, noisy and uncomfortable.

“No ventilation system” “Walls are paper thin” “Leaky air conditioner”

Ranked top 60% by solo travelers, with a score of 78

Good to know

  • Hotel is outdated

    “Older building” “Very old interior”

  • Small bathroom

    “Bathrooms are tiny” “Bathroom itself is very small”

  • Small rooms

    “Double beds were very small” “Bathrooms are tiny”

  • Friendly service

    “Staff was very attentive” “Concierge was very knowledgeable and courteous”

Review highlights

Location

87/100
15 reviews

Great location.

“Location is fantastic” “Excellent location to Bourbon” “Perfect location for this trip”

Food

79/100
7 reviews

Delicious food.

“Excellent restaurants within the hotel” “Thanks for the stay and cookies” “Warm chocolate cookie to welcome”

Service

79/100
24 reviews

Friendly service.

“Staff was superb” “Staff was very attentive” “Concierge was very knowledgeable and courteous”

Amenities

53/100
5 reviews

Hotel buildings are unacceptable but amenities are OK.

“Close to parade route” “They have a restaurant on the premises” “Older building”

Vibe

37/100
6 reviews

Poor vibe. Hotel is outdated.

“Very old interior” “Very old fixtures” “Loud music”

Value

36/100
7 reviews

Poor value for money.

“Had to pay for wi fi Service” “Parking fees overpriced” “Paying for location”

Room

33/100
26 reviews

Neglected, cramped rooms with small bathrooms.

“Rusty A/C” “Showers horrible” “Carpet is stained and dirty”

Comfort

30/100
12 reviews

Uncomfortable, small rooms and bathrooms.

“No ventilation system” “Walls are paper thin” “Leaky air conditioner”

Review highlights

Service

77/100
5 reviews

Fantastic service.

“Staff was superb” “Staff was very attentive” “Concierge was very knowledgeable and courteous”

Room

31/100
4 reviews

Room is not nice.

“Rusty A/C” “Showers horrible” “Carpet is stained and dirty”

Comfort

27/100
4 reviews

Uncomfortable.

“No ventilation system” “Walls are paper thin” “Leaky air conditioner”

Good to know

  • Internet is expensive

    “Internet expensive” “Hefty internet charge”

Review highlights

Location

84/100
9 reviews

Great location.

“Location is fantastic” “Excellent location to Bourbon” “Perfect location for this trip”

Service

71/100
4 reviews

Fantastic service.

“Staff was superb” “Staff was very attentive” “Concierge was very knowledgeable and courteous”

Room

37/100
6 reviews

Room is not nice.

“Rusty A/C” “Showers horrible” “Carpet is stained and dirty”

Value

36/100
5 reviews

Poor value for money. Internet is expensive.

“Had to pay for wi fi Service” “Parking fees overpriced” “Paying for location”

Comfort

32/100
5 reviews

Uncomfortable.

“No ventilation system” “Walls are paper thin” “Leaky air conditioner”

WiFi

22/100
5 reviews

Poor, over-priced WiFi.

“Internet expensive” “Wifi didn't work” “No free wifi”

Good to know

  • Small bathroom

    “Bathrooms are tiny” “Bathroom itself is very small”

  • Poor bathroom

    “Toilet did not flush” “Showers horrible”

  • Small rooms

    “Double beds were very small” “Bathrooms are tiny”

  • Poorly-maintained rooms

    “Wall is very thin” “Carpeting was a bit worn”

Review highlights

Location

86/100
609 reviews

Great location. Expensive, terrible parking. Central location with great sightseeing, dining out and shopping.

“Location is fantastic” “Excellent location to Bourbon” “Perfect location for this trip”

Service

78/100
591 reviews

Friendly service and great reception. Restaurant service and general service expertise is OK, but housekeeping is poor. Room service is poor.

“Staff was superb” “Staff was very attentive” “Concierge was very knowledgeable and courteous”

Bar

72/100
47 reviews

Great, affordable bar with good drinks.

“Free bottled water” “Good sports bar” “Excellent location to Bourbon”

Amenities

56/100
96 reviews

Great grounds and decent buildings. Old facilities and unpleasant entrance area.

“Close to parade route” “They have a restaurant on the premises” “Older building”

Cleanliness

54/100
249 reviews

Rooms relatively clean, but bathroom and pool area not clean enough. Moderately clean hotel facilities.

“Stains on the carpet” “Hallway was very dirty” “Carpets and walls are very dirty”

Value

42/100
254 reviews

Poor value for money. WiFi and breakfast pricey. Normally priced restaurant. Affordable beverage prices.

“Had to pay for wi fi Service” “Parking fees overpriced” “Paying for location”

Vibe

41/100
143 reviews

Atmosphere is friendly but the vibe is low. Hotel is outdated. Unpleasant entrance area. Stylish Hotel. Hotel is plain.

“Very old interior” “Very old fixtures” “Loud music”

Breakfast

36/100
56 reviews

Overpriced, subpar breakfast.

“Bfast buffet too expensive” “Stale French toast” “Breakfast - expensive”

Room

34/100
706 reviews

Badly-maintained, small rooms with bad TV's and furniture. Small rooms and dirty bathrooms. Rooms are somewhat clean but have fantastic views. Outdated rooms with bad kitchenettes, minibars and A/C.

“Rusty A/C” “Showers horrible” “Carpet is stained and dirty”

Comfort

28/100
356 reviews

Noisy room lacking in comfort. Small rooms and bathrooms with shoddy A/C.

“No ventilation system” “Walls are paper thin” “Leaky air conditioner”

WiFi

26/100
50 reviews

Poor, over-priced WiFi.

“Internet expensive” “Wifi didn't work” “No free wifi”

Ranked top 66% by couples, with a score of 76

Good to know

  • Old rooms

    “Very old fixtures” “Rooms are a bit old”

  • Unpleasant entrance area

    “Lobby is very small” “Loud elevator”

  • Great shopping

    “Close to shopping” “Outlet Mall Close to all”

  • Bar is awesome

    “Free bottled water” “Good sports bar”

Review highlights

Location

88/100
134 reviews

Great location. Expensive, terrible parking. Good shopping and sightseeing.

“Location is fantastic” “Excellent location to Bourbon” “Perfect location for this trip”

Food

80/100
34 reviews

Fairly priced, good food, particularly desserts and fruits.

“Excellent restaurants within the hotel” “Thanks for the stay and cookies” “Warm chocolate cookie to welcome”

Service

75/100
121 reviews

Adequately professional and very friendly service with good reception.

“Staff was superb” “Staff was very attentive” “Concierge was very knowledgeable and courteous”

Bar

73/100
10 reviews

Nice bar with tasty alcoholic drinks.

“Free bottled water” “Good sports bar” “Excellent location to Bourbon”

Amenities

56/100
22 reviews

Okay buildings with a bad entrance area.

“Close to parade route” “They have a restaurant on the premises” “Lobby is very small”

Cleanliness

54/100
49 reviews

Room cleanliness is acceptable. Clean hotel facilities.

“Toilet seat stained” “Hallway was very dirty” “Carpets and walls are very dirty”

Value

39/100
51 reviews

Poor value for money. Internet is expensive. Normally priced restaurant.

“Had to pay for wi fi Service” “Parking fees overpriced” “Paying for location”

Room

38/100
175 reviews

Small rooms and bathrooms and TV's not working. Beds and views are impressive, but cleanliness just so-so. Rooms look old, with poor kitchenettes, minibars and furniture.

“Rusty A/C” “Showers horrible” “Carpet is stained and dirty”

Breakfast

37/100
9 reviews

Bad breakfast.

“Bfast buffet too expensive” “Stale French toast” “Breakfast - expensive”

Vibe

35/100
29 reviews

Atmosphere is friendly but the vibe is low. Hotel is outdated. Unpleasant entrance area.

“Very old interior” “Very old fixtures” “Loud music”

Comfort

29/100
83 reviews

Small, uncomfortable, noisy rooms with tiny bathrooms. Comfortable beds.

“No ventilation system” “Walls are paper thin” “Leaky air conditioner”

WiFi

23/100
16 reviews

Poor, over-priced WiFi.

“Internet expensive” “Wifi didn't work” “No free wifi”

Ranked top 67% by families, with a score of 73

Good to know

  • Near city centre

    “Close to the French quarter on Canal Street” “Very close to the French Quarter and Bourbon”

  • Expensive breakfast

    “Bfast buffet too expensive” “Breakfast - expensive”

  • Bad breakfast

    “Bfast buffet too expensive” “Stale French toast”

  • Bad furniture

    “Very old fixtures” “Closet door would not open”

Review highlights

Location

89/100
69 reviews

Great location. Expensive, terrible parking. Near to downtown with good options for sightseeing.

“Location is fantastic” “Excellent location to Bourbon” “Perfect location for this trip”

Service

79/100
72 reviews

Adequately professional and very friendly service with good reception.

“Staff was superb” “Staff was very attentive” “Concierge was very knowledgeable and courteous”

Amenities

57/100
11 reviews

Average hotel building.

“Excellent venue” “Close to parade route” “They have a restaurant on the premises”

Cleanliness

50/100
40 reviews

Moderately clean hotel facilities. Dirty room.

“Toilet seat stained” “Stains on the carpet” “Hallway carpet being very dirty”

Value

40/100
34 reviews

Poor value for money. WiFi and breakfast pricey.

“Had to pay for wi fi Service” “Parking fees overpriced” “Paying for location”

Vibe

37/100
16 reviews

Atmosphere not particularly friendly, giving poor vibes. Hotel is outdated.

“Very old interior” “Very old fixtures” “Loud music”

Breakfast

34/100
13 reviews

Overpriced, subpar breakfast.

“Bfast buffet too expensive” “Stale French toast” “Breakfast - expensive”

Room

29/100
85 reviews

Dingy, small rooms with tiny bathrooms. Beds are standard, but furnishings and room maintenance are lacking.

“Rusty A/C” “Showers horrible” “Carpet is stained and dirty”

Comfort

25/100
36 reviews

Small, uncomfortable, noisy rooms with tiny bathrooms. Average beds.

“No ventilation system” “Walls are paper thin” “Leaky air conditioner”

WiFi

22/100
7 reviews

Poor, over-priced WiFi.

“Internet expensive” “Wifi didn't work” “No free wifi”

Ranked top 57% by business travelers, with a score of 74

Good to know

  • Friendly atmosphere

    “Décor is excellent” “Make you feel like family”

  • Expensive parking

    “Valet parking a bit expensive” “Expensive valet parking”

  • Great reception

    “Concierge was very knowledgeable and courteous” “Fast check-in”

  • Noisy

    “Loud elevator” “Noisy plumbing”

Review highlights

Location

82/100
25 reviews

Great location with excellent sightseeing. Expensive, terrible parking.

“Location is fantastic” “Excellent location to Bourbon” “Perfect location for this trip”

Service

80/100
27 reviews

Friendly service and great reception.

“Staff was superb” “Staff was very attentive” “Concierge was very knowledgeable and courteous”

Cleanliness

56/100
5 reviews

Room cleanliness is acceptable.

“Carpet is stained and dirty” “Hallway was very dirty” “Carpets and walls are very dirty”

Amenities

55/100
5 reviews

Average hotel building.

“Close to parade route” “They have a restaurant on the premises” “Older building”

Vibe

42/100
10 reviews

Atmosphere is friendly but the vibe is low.

“Very old interior” “Very old fixtures” “Loud music”

Value

39/100
16 reviews

Poor value for money.

“Had to pay for wi fi Service” “Parking fees overpriced” “Paying for location”

Room

33/100
26 reviews

Tiny rooms with unacceptable bathrooms. Awesome beds, and reasonably clean rooms.

“Rusty A/C” “Showers horrible” “Carpet is stained and dirty”

Comfort

31/100
14 reviews

Beds are good but rooms cramped, noisy and uncomfortable.

“No ventilation system” “Walls are paper thin” “Leaky air conditioner”

Ranked top 54% by solo travelers, with a score of 79

Good to know

  • Hotel is outdated

    “Older building” “Very old interior”

  • Small bathroom

    “Bathrooms are tiny” “Bathroom itself is very small”

  • Small rooms

    “Double beds were very small” “Bathrooms are tiny”

  • Poorly-maintained rooms

    “Wall is very thin” “Carpeting was a bit worn”

Review highlights

Location

87/100
14 reviews

Great location.

“Location is fantastic” “Excellent location to Bourbon” “Perfect location for this trip”

Food

79/100
7 reviews

Delicious food.

“Excellent restaurants within the hotel” “Thanks for the stay and cookies” “Warm chocolate cookie to welcome”

Service

79/100
22 reviews

Friendly service.

“Staff was superb” “Staff was very attentive” “Concierge was very knowledgeable and courteous”

Amenities

53/100
5 reviews

Hotel buildings are unacceptable but amenities are OK.

“They have a restaurant on the premises” “Older building” “Very old interior”

Vibe

37/100
6 reviews

Poor vibe. Hotel is outdated.

“Very old interior” “Very old fixtures” “Loud music”

Value

36/100
7 reviews

Poor value for money.

“Had to pay for wi fi Service” “Parking fees overpriced” “Paying for location”

Room

31/100
24 reviews

Neglected, cramped rooms with small bathrooms.

“Rusty A/C” “Showers horrible” “Carpet is stained and dirty”

Comfort

29/100
11 reviews

Uncomfortable, small rooms and bathrooms.

“No ventilation system” “Walls are paper thin” “Leaky air conditioner”

Review highlights

Location

84/100
4 reviews

Great location.

“Location is fantastic” “Excellent location to Bourbon” “Perfect location for this trip”

Room

35/100
3 reviews

Room is not nice.

“Rusty A/C” “Showers horrible” “Carpet is stained and dirty”

Review Semantics by TrustYou

Customer Reviews of Doubletree by Hilton New Orleans

3.5 out of 5. Based on 1451 guest reviews , Average

Property Description

Doubletree by Hilton Hotel New Orleans offers a great downtown location directly across the street from the French Quarter, which includes Bourbon Street, Jackson Square, and Royal Street, as well as Harrah’s Casino. Walk over to the New Orleans Convention Center. For New Orleans family vacations, the Audubon Aquarium is also just a short walk away. Our hotel near the Superdome is less than a mile from the stadium, ideal for sports fans. New Orleans is a city known for culinary excellence and offers endless dining options for visitors. Grab a quick cup of coffee and enjoy complimentary WiFi in PJ’s Coffee of New Orleans, or visit WOW Café, offering all-day dining with everything from wings to New Orleans favorites. Sip a cocktail or try an appetizer before experiencing vibrant New Orleans nightlife. Relax in one of the stylish guest rooms or suites offering stunning views of the French Quarter, Canal Street, Mississippi River, or Harrah’s Casino. Work at the large desk, stay connected with WiFi access, and enjoy the true taste of DoubleTree hospitality with a signature warm chocolate chip cookie on arrival. Host your event at this hotel in New Orleans, with 16,000 sq. ft. of flexible, modern meeting space. With stunning views of downtown and the Mississippi River, the ballroom is the perfect New Orleans wedding venue

Details / Other Expenses

Year of Last Renovation: 2009
Floors: 17
Rooms: 367
Corridors: All Rooms Have Interior Hallways
Non Smoking Rooms: 367
Handicap Rooms:
Suites: 0
Room Windows: Windows Don't Open
Cleaning Frequency: Daily
Meeting Rooms: 12
Meeting Space: 13922 sq. feet
Banquet Space: Holds 450 people
Dist. to Food/Bars: On-site
Dist. to 24hr Restaurant: 0.3 Mi
Dist. to Nearest Gym: On-site
Pool Info:
Outdoor, heated 7a - 10p
Policies / Expenses
Cancellation:
72 hours prior to arrival
Typical Group Deposit: varied
Total Taxes: 14.75%
Total Misc Fees: $2.00 USD
(mandatory resort fees/taxes)
State Tax: 13.00% (City/State Tax)
Occupancy Tax: 2.00 Per Night (Occupancy Tax)
Other Tax: 1.75% (Tourism Assessment)
Parking Fee: 36.00 Per Night
Gym Fee: 0.00 Per Day
Rooms Wireless Internet Fee: 12.95 Per Day
Food and Beverage Service Charge: 24.00%

Amenities / Features


Pet Friendly? Sorry, pets are not allowed.

  • Air conditioning
  • Alarm clock
  • Baggage storage facilities
  • Central location
  • Charge for early check out
  • Complimentary breakfast
  • Concierge service
  • Conference facilities
  • Credit card accepted: Mastercard/Visa
  • Credit card accepted: American Express
  • Credit card accepted: Discover
  • Credit card accepted: Diners Club
  • Credit card accepted: JCB
  • Dinner available
  • Electronic key card
  • Elevator
  • Express Check-Out
  • Facilities for the disabled
  • Fax available
  • Fitness and health center
  • Generator for public spaces
  • Hairdryer available
  • Handicap accessible
  • Central heating
  • Ice Maker
  • Internet - wireless
  • Ironing facilities
  • Laundry valet service
  • Licensed bar
  • Movies in room
  • Non-smoking rooms
  • 24 hours opened
  • Office or business center
  • Private bathroom in room
  • Radio in room
  • Restaurant
  • Self controlled heating/cooling system
  • Shower
  • Swimming pool - outdoor
  • Tea and coffee making facilities
  • Telephone
  • Telephone in all rooms
  • Television
  • TV - Free Cable
  • TV - Free HBO
  • Valet Parking
  • Voicemail

Airport & Shuttle Information

MSY - 13 miles / 20-45 min $33 taxi one way

Airport Shuttle? Sorry, no airport shuttle available.

Breakfast Information

Buffet & a la carte available

About Doubletree Hotels

  • Delicious warm chocolate chip cookies upon check-in
  • HD TV's
  • Free Wi-Fi in public spaces
  • Premium bath products by Crabtree & Evelyn
  • DoubleTree Fitness Guest Rooms
  • Green-Certified Hotels
  • Eforea Spa offers three customized experiences for any guest
  • Select locations offer Made Markets, serving healthier, fresh made options

The Doubletree Hotels highlights above are subject to change without notice.

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