Hard Rock Hotel Cancun - All Inclusive

Blvd. Kukulcan Km 14.5 Hotel Zone, Cancun Q. Roo 77500 Mexico (MEX)
4.5 Star Property
21.091087-86.773630
+1-800-219-2797
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Very Good
4.0/5

Based on 3784 guest reviews

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  • We have an outdoor pool
  • Complimentary breakfast is offered
  • Gym / Fitness Center Available
  • 601 sleeping rooms in hotel
  • 6 floors in hotel
  • 23 suites in hotel
  • Check in: 3:00 PM
  • Hotel has a green policy
  • Groups/Meetings rating of 8.5/10
  • 18 meeting rooms in property

Check Current Prices






Standard prices by room type for the next 60 days

Rates shown are nightly rates before taxes and do not necessarily reflect all discounts available. The chart provides the cheapest public rates available by room type.

Local Attractions

Chichen Itza, Tulum, Swim with the dolphins
4.0 out of 5. Based on 3784 guest reviews

Property Description

With service and style that knows no limits, we took all the awesome of Rock & Roll and made it a vacation that has to be experienced to be believed. That means access to unbelievable All Inclusive amenities like experiential dining at 9 world-class restaurants, never-ending cocktails and in-room drinks from a personal liquor dispenser, legendary entertainment, and top-shelf everything across the board. It's All Day. All Night. All Included, baby.

Green Sustainability

Travel LifeTurtle Release ProgramWatch baby sea turtles hatch and take their first steps into the sea on the beach of Secrets the Vine Cancun! Be a part of this amazing experience on your vacation while helping with our efforts to protect and preserve the sea turtle population. Occurs seasonally July through December (hatchings may vary).

Details / Other Expenses

Check In: 3:00 PM
Check Out: 12:00 PM
Year of Last Renovation: 2012
Floors: 6
Rooms: 601
Corridors: All Rooms Have Interior Hallways
Non Smoking Rooms: 497
Handicap Rooms: 4
Suites: 23
Room Windows: Windows Do Open
Cleaning Frequency: Daily
Meeting Rooms: 18
Meeting Space: 9463483 sq. feet
Banquet Space: Holds 15741 people
Dist. to Food/Bars: On-site
Dist. to 24hr Restaurant: On-site
Dist. to Nearest Gym: On-site
Lounge/Bar Hours: 9AM-1AM
Pool Info: Outdoor pool
Policies / Expenses
Cancellation:
7. CANCELLATION POLICY OF ENTIRE GROUP: In the event that the Client terminates this Agreement other than as may be expressly permitted herein, the Client shall pay within _5_ days of notice of cancellation, in lieu of any other amounts due hereunder or
Nightly Parking: $0
Typical Group Deposit: 10%
Total Taxes: 0.00%
Total Misc Fees: $0.00 USD
(mandatory resort fees/taxes)
Occupancy Tax: 3.00 Per Night
Country Tax: 16.00 Per Night

Amenities / Features


  • Air conditioning
  • Alarm clock
  • All-inclusive resort
  • Breakfast in room
  • Child facilities
  • Complimentary breakfast
  • Concierge service
  • Conference facilities
  • Credit card accepted: Mastercard/Visa
  • Credit card accepted: American Express
  • Credit card accepted: Discover
  • Dinner available
  • Electronic key card
  • Elevator
  • Fitness and health center
  • Hairdryer available
  • Hair dresser
  • Ice Maker
  • Internet - wireless
  • Free WiFi Internet
  • Ironing facilities
  • Jacuzzi
  • Laundry valet service
  • Mini bar
  • Non-smoking rooms
  • Private bathroom in room
  • Radio in room
  • Restaurant
  • 24 hours room service
  • Safe in rooms
  • Self controlled heating/cooling system
  • Shop
  • Shower
  • Shows or evening entertainment
  • Spa
  • Swimming pool - outdoor
  • Tea and coffee making facilities
  • Telephone
  • Telephone in all rooms
  • Telephone - Free local calls
  • Television
  • TV - Free Cable
  • Tennis court
  • Valet Parking
  • Voicemail
  • Facilities for the disabled
  • 24 hours opened
  • Office or business center
  • Solarium
  • Currency exchange
  • ATM
  • Handicap accessible
  • Car rental

Airport & Shuttle Information

Cancun International Airport (CUN) 17.5 km / about 15 minutes away.

Local Shuttle Info: Contact AMSTAR for costs

Breakfast Information

Buffet style breakfast or room service. All meals, snacks, and beverages are included in the rate.

Pet Friendly?

Sorry, pets are not allowed.

Parking Info

Complimentary parking 24hrs

Internet / WiFI

Complimentary wifi

Cleaning Policies

At a Glance: Enhanced Safety & Sanitation ProtocolsGet in the know about the essential changes we’ve made to keep you safe on the road:Our trained teams now operate in accordance with all COVID-19 safety and sanitation protocols. No matter the query, we’re fully prepared to assist with any issue regarding health, safety, and hygiene.When you check-in, you’ll be able to opt-in or out of housekeeping services. Housekeeping will wear full protective clothing (PPE) at all times.We’re sanitizing all communal spaces, working areas, and swimming pools according to human interface cleaning protocols. That means particular attention to ‘high-touch’ points like buttons, handrails, door handles, locks, faucets, counter surfaces, etc.We’ve limited the occupancy at all of our locations to allow proper social distancing.All of our cleaning products are now ECOLAB certified - the global leaders in water, hygiene, and energy technology.

Suggested AI Generated Itinerary

    Day 1

  • Breakfast: The Surfin Burrito - A popular spot for breakfast burritos and smoothies. Located 1.8 km from the hotel.
  • Lunch: Tacos Rigo - A local favorite for delicious tacos and authentic Mexican street food. Located 1.2 km from the hotel.
  • Dinner: La Habichuela - A charming restaurant serving traditional Mexican cuisine with a romantic ambiance. Located 2.5 km from the hotel.
  • Activity: Coco Bongo - Experience the ultimate nightlife entertainment with live shows and music. Located 1.5 km from the hotel.
  • Day 2

  • Breakfast: The Coffee Cup - Start your day with a hearty breakfast and freshly brewed coffee. Located 2.7 km from the hotel.
  • Lunch: La Parrilla - A lively restaurant offering traditional Mexican dishes and live music. Located 1.9 km from the hotel.
  • Dinner: Puerto Madero - Enjoy a waterfront dining experience with delicious seafood and steak options. Located 3.2 km from the hotel.
  • Activity: Xcaret Park - Explore the natural wonders of the Riviera Maya with activities like snorkeling, swimming with dolphins, and cultural shows. Located 75 km from the hotel.
  • Day 3

  • Breakfast: The Surfin Burrito - Start your day with a delicious breakfast burrito and refreshing smoothie. Located 1.8 km from the hotel.
  • Lunch: La Destileria - Enjoy authentic Mexican cuisine and a wide selection of tequilas. Located 2.3 km from the hotel.
  • Dinner: Harry's Prime Steakhouse & Raw Bar - Indulge in premium cuts of steak and fresh seafood in an elegant setting. Located 4.5 km from the hotel.
  • Activity: Isla Mujeres - Take a ferry to this beautiful island and explore its stunning beaches, snorkeling spots, and charming town. Located 15 km from the hotel.

FAQs about Hard Rock Hotel Cancun All Inclusive

What time is check in?

Check in time is 3:00 PM based on the hotel's local time. Early check in may be available if requested at the front desk on the day of check-in.

What time is check out?

Check out time is 12:00 PM based on the hotel's local time. Late check out may be available if requested at the front desk during your stay.

How many rooms does Hard Rock Hotel Cancun All Inclusive have?

There are 601 sleeping rooms in the hotel.

Is there any meeting space at Hard Rock Hotel Cancun All Inclusive?

Yes, they have 18 meeting rooms that can support various table layouts.

What kind of breakfast is at Hard Rock Hotel Cancun All Inclusive?

Buffet style breakfast or room service. All meals, snacks, and beverages are included in the rate.

What parking is available at Hard Rock Hotel Cancun All Inclusive?

Complimentary parking 24hrs

How much does internet cost?

Complimentary wifi

Can I get a AAA rate at Hard Rock Hotel Cancun All Inclusive?

Sorry, this hotel does not offer AAA hotel discounts at this time.

Can I get a Senior or AARP rate at Hard Rock Hotel Cancun All Inclusive?

Sorry, this hotel does not offer senior hotel discounts at this time.

Is there a gym at Hard Rock Hotel Cancun All Inclusive?

Yes, there is a gym/fitness area available on-site at the property.

Is there a pool at Hard Rock Hotel Cancun All Inclusive?

Yes, there is a pool on-site at the property. Outdoor pool.

Testimonials:

Testimonials icon
"Our trip was great! The hotel was wonderful, the staff was superb, and the help from your company was terrific! We will definitely keep you in mind for our next trip and will not hesitate to recommend you to anyone. Thank you for the great help and patience!" S.R. - Layton, UT

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