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Based on 3784 guest reviews
| Check In: | 3:00 PM |
| Check Out: | 12:00 PM |
| Year of Last Renovation: | 2012 |
| Floors: | 6 |
| Rooms: | 601 |
| Corridors: | All Rooms Have Interior Hallways |
| Non Smoking Rooms: | 497 |
| Handicap Rooms: | 4 |
| Suites: | 23 |
| Room Windows: | Windows Do Open |
| Cleaning Frequency: | Daily |
| Meeting Rooms: | 18 |
| Meeting Space: | 29289 sq. feet |
| Banquet Space: | Holds 15741 people |
| Dist. to Food/Bars: | On-site |
| Dist. to 24hr Restaurant: | On-site |
| Dist. to Nearest Gym: | On-site |
| Lounge/Bar Hours: | 9AM-1AM |
| Pool Info: | Outdoor pool (4) |
| Cancellation: 7. CANCELLATION POLICY OF ENTIRE GROUP: In the event that the Client terminates this Agreement other than as may be expressly permitted herein, the Client shall pay within _5_ days of notice of cancellation, in lieu of any other amounts due hereunder or |
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| Nightly Parking: | $0 |
| Typical Group Deposit: | 10% |
| Total Taxes: | 0.00% |
| Total Misc Fees: | $0.00 USD (mandatory resort fees/taxes) |
| Occupancy Tax: | 3.00 Per Night |
| Country Tax: | 16.00 Per Night |
Cancun International Airport (CUN) 17.5 km / about 15 minutes away.
Local Shuttle Info: Contact AMSTAR for costs
Buffet style breakfast or room service. All meals, snacks, and beverages are included in the rate.
Sorry, pets are not allowed.
Complimentary parking 24hrs
Complimentary wifi
At a Glance: Enhanced Safety & Sanitation Protocols Get in the know about the essential changes we’ve made to keep you safe on the road: Our trained teams now operate in accordance with all COVID-19 safety and sanitation protocols. No matter the query, we’re fully prepared to assist with any issue regarding health, safety, and hygiene. When you check-in, you’ll be able to opt-in or out of housekeeping services. Housekeeping will wear full protective clothing (PPE) at all times. We’re sanitizing all communal spaces, working areas, and swimming pools according to human interface cleaning protocols. That means particular attention to ‘high-touch’ points like buttons, handrails, door handles, locks, faucets, counter surfaces, etc. We’ve limited the occupancy at all of our locations to allow proper social distancing. All of our cleaning products are now ECOLAB certified - the global leaders in water, hygiene, and energy technology.
Check in time is 3:00 PM based on the hotel's local time. Early check in may be available if requested at the front desk on the day of check-in.
Check out time is 12:00 PM based on the hotel's local time. Late check out may be available if requested at the front desk during your stay.
There are 601 sleeping rooms in the hotel.
Yes, they have 18 meeting rooms that can support various table layouts.
Buffet style breakfast or room service. All meals, snacks, and beverages are included in the rate.
Complimentary parking 24hrs
Complimentary wifi
Yes, there is a gym/fitness area available on-site at the property.
Yes, there is a pool on-site at the property. Outdoor pool (4).
