CROWNE PLAZA ORLANDO DOWNTOWN

304 West Colonial Drv., Orlando, FL 32801 United States (USA)
View Map Reservations: 1-800-230-4134
3.5 Star Downtown Hotel in Orange County
28.55243 -81.38309
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Average
3.5/ 5

Based on 514 guest reviews

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  • Outdoor pool at hotel
  • The Avg. Group Saves 25.2%!
  • Access to gym on-site
  • Hotel has 227 rooms
  • 14 floors in property
  • Check out time: 11:00am
  • Hotel has an eco-friendly policy
  • Groups/Meetings rating of 8.7/10

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Room Types

Check Rates 1 King Bed Executive
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Check Rates 1 King Bed Suite
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Check Rates 1 King Bed with L Shape Sofa
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Check Rates 1000 Bonus Points Nt Includes Room and 1000 Rewards Club Bonus Points Per Night If You 1 King Bed Ex
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Check Rates 1000 Bonus Points Nt Includes Room and 1000 Rewards Club Bonus Points Per Night If You 1 King Bed Su
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Check Rates 1000 Bonus Points Nt Includes Room and 1000 Rewards Club Bonus Points Per Night If You 1 King Bed wi
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Check Rates 1000 Bonus Points Nt Includes Room and 1000 Rewards Club Bonus Points Per Night If You 2 Queen Beds
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Check Rates 2 Queen Beds
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Check Rates Best Flexible Rate 1 King Bed Suite Luxuriate in Lavish Suite with Separate Living Room Spacious Din
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Check Rates Best Flexible Rate 1 King Bed with L Shape Sofa Enjoy A Spacious Studio with Pillow Top Bed Feat
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Check Rates Best Flexible Rate 2 Queen Beds Enjoy A Spacious Studio with A Pillow Top Beds Featuring Leather
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Check Rates Best Flexible Rate Standard Room Bed Type Cannot Be Guaranteed As It Will Be Allocated Upon Arrival
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Check Rates Book Early N Save 1 King Bed Suite Luxuriate in Lavish Suite with Separate Living Room Spacious Dini
Non-Smoking
Check Rates Book Early N Save 1 King Bed with L Shape Sofa Enjoy A Spacious Studio with Pillow Top Bed Feat
Non-Smoking
Check Rates Book Early N Save 2 Queen Beds Enjoy A Spacious Studio with A Pillow Top Beds Featuring Leather
Non-Smoking
Check Rates Book Early N Save Standard Room Bed Type Cannot Be Guaranteed As It Will Be Allocated Upon Arrival
Non-Smoking
Check Rates Daily Parking Pkg Package Includes Room Accommodations and Parking For 1 Vehicle Each 1 King Bed Sui
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Check Rates Daily Parking Pkg Package Includes Room Accommodations and Parking For 1 Vehicle Each 1 King Bed wit
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Check Rates Daily Parking Pkg Package Includes Room Accommodations and Parking For 1 Vehicle Each 2 Queen Beds E
Non-Smoking
Check Rates Daily Parking Pkg Package Includes Room Accommodations and Parking For 1 Vehicle Each Standard Room
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Check Rates Executive Room 1 King Bed
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Check Rates Room 1 King Bed (with L Shape Sofa)
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Check Rates Room 1 King Bed (with L Shape Sofa)Non-Refundable
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Check Rates Room 2 Queen Beds
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Check Rates Standard Room, 1 King or 2 Double Beds
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Check Rates Suite 1 King Bed
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Local Attractions

Amway Arena, Bob Carr Theatre, Dr. Phillips Center for the Performing Arts, Science Center, Universal Studios, Sea World, Discovery Cove, Kennedy Space Center, Daytona Beach, Daytona Speedway, Altamonte Mall, Mall Millenia, Prime Outlet Mall, 13 miles from airport.

Summary of Verified Reviews

Summary of 1,331 verified reviews

The TrustYou Meta-Review is a summary of verified reviews from across the web. These summaries use state-of-the-art algorithms to analyze review data and benchmark hotels against each other so you can find and book the perfect hotel.

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79
Good

Very good city hotel. Easily accessible by car and close to the city center. Spacious bathroom. Great pool. Friendly atmosphere. Popular among business travelers.

“Clean, comfortable and close to downtown” “Room service was excellent”

Good Overall Ranking Top 48% in city
Excellent City Hotel Top 7% in city
Great Resort Hotel Top 15% in city
Best Room Service In City

Good to know

  • Good accessibility by car

    “Cheap taxi ride” “Great shuttle service”

  • Noisy

    “Noise from Highway” “Of the noise from the train”

  • Friendly service

    “Very personable and friendly staff” “Hotel staff was very accommodating”

  • Poor access to parking

    “No place to park” “Very small parking lot”

Review highlights

Cleanliness

85/100
199 reviews

Clean hotel facilities. Clean rooms and bathrooms.

“Lobby and hallways were clean” “Rooms were spacious and clean” “Room was impeccable”

Service

81/100
440 reviews

Management and bar service are friendly. General service, restaurant service and reception are decent. Poor housekeeping. Room service is perfect. Disorganized booking process.

“Hotel service and staff are phenomenal” “All staff members were very knowledgeable” “Room service was excellent”

Breakfast

74/100
89 reviews

Great and affordable breakfast.

“Excellent buffet breakfast” “Breakfast buffet was delicious” “Delicious breakfast”

Location

71/100
328 reviews

Good location, close to public transport. Accessible by car, but parking is awful and costly. Great excursions and nearby restaurants and shopping in the city centre. Poor sightseeing.

“Clean, comfortable and close to downtown” “Great shuttle service” “Excellent location”

Pool

70/100
46 reviews

Great pool.

“Swimming pool was so relaxing” “Nice pool area” “Pool looked nice”

Room

70/100
502 reviews

Rooms are average, clean with decent furniture and great size. New rooms with excellent beds and wonderful views. Decent, well-sized bathrooms are very clean. Poorly-maintained rooms with inadequate A/C and bad minibars. Unimpressive balconies and bad TVs.

“Walls are too thin” “Loose cable tv” “Outdated flat screen tv”

Food

69/100
126 reviews

Reasonable dining experience and good menu, but very expensive.

“Messy bun” “Dirty dishes” “Wonderful dining experience”

Comfort

63/100
258 reviews

Fairly comfortable, yet noisy rooms with poor A/C. Spacious rooms and bathrooms, and comfortable beds.

“A lot of freeway noise” “Venue very noisy” “Tiny armoire”

Vibe

62/100
130 reviews

OK vibe and a friendly atmosphere. Relatively modern hotel. Unpleasant entrance area. Stylish Hotel. Luxurious Hotel. Good choice for a city trip. Good resort hotel.

“Modern fixtures” “Public areas was very contemporary” “A few old treadmills”

Wellness

59/100
21 reviews

Fitness area is bad but wellness area/options are acceptable.

“Gym room too small” “A few old treadmills” “Pool/hot tub was amazing”

Amenities

57/100
102 reviews

Relatively new facilities. Decent enough hotel grounds, but unpleasant entrance area.

“Public areas was very contemporary” “Lobby and hallways were clean” “Old building”

Bar

56/100
47 reviews

Standard bar. Good bar service.

“Rude bartender” “Bartenders are all very nice” “Nice bar”

Value

55/100
158 reviews

Fairly good value for money. Fair breakfast prices. Expensive restaurant.

“Cheap taxi ride” “Complementary coffee” “Had to pay for breakfast”

WiFi

47/100
14 reviews

Bad internet service.

“Don't have laptops” “Internet was not working”

Ranked top 50% by couples, with a score of 80

Good to know

  • Great shopping

    “A 10 minute walk to a 7-11” “Near by store”

  • Fair breakfast prices

    “Complementary breakfast” “Breakfast included in the price”

  • Expensive parking

    “Parking isn't free” “Had to pay for parking”

  • Great view

    “Great view of city” “Nice view of the city”

Review highlights

Cleanliness

83/100
35 reviews

Clean rooms.

“Lobby and hallways were clean” “Rooms were spacious and clean” “Room was impeccable”

Service

83/100
82 reviews

Friendly, more-or-less professional service, and so-so reception.

“Hotel service and staff are phenomenal” “All staff members were very knowledgeable” “Room service was excellent”

Room

74/100
97 reviews

Clean, spacious rooms, comfortable beds, and good views. Rooms are badly-maintained with mediocre bathrooms.

“Shower was excellent” “Mattress was excellent” “Rooms were spacious and clean”

Pool

71/100
7 reviews

Great pool.

“Swimming pool was so relaxing” “Nice pool area” “Pool looked nice”

Location

70/100
58 reviews

Location is ok. Accessible by car, but parking is awful and costly. Near to the city centre with good shopping options nearby.

“Clean, comfortable and close to downtown” “Great shuttle service” “Close to shopping and restaurants”

Breakfast

69/100
22 reviews

Decent and moderately priced breakfast.

“Excellent buffet breakfast” “Had to pay for breakfast” “The breakfast buffet could have been better”

Food

66/100
19 reviews

Decent food and menu.

“Messy bun” “Dirty dishes” “Wonderful dining experience”

Comfort

62/100
49 reviews

Spacious, moderately comfortable rooms with excellent beds, but noise problems.

“Venue very noisy” “Loud traffic” “Tiny armoire”

Vibe

59/100
19 reviews

OK vibe and a friendly atmosphere. Relatively modern hotel.

“Modern fixtures” “Public areas was very contemporary” “A few old treadmills”

Amenities

59/100
18 reviews

Average hotel building.

“Public areas was very contemporary” “Lobby and hallways were clean” “Old building”

Bar

51/100
5 reviews

Standard bar.

“Decent drink selection” “Rude bartender” “Bartenders are all very nice”

Value

50/100
37 reviews

Poor value for money. Acceptable breakfast prices.

“NOT worth the money” “Had to pay for breakfast” “Food was expensive but very good”

Ranked top 55% by families, with a score of 80

Good to know

  • Clean hotel facilities

    “Neat appearance” “Lobby and hallways were clean”

  • Great pool

    “Swimming pool was so relaxing” “Nice pool area”

  • Poor access to parking

    “No place to park” “Very small parking lot”

  • Great location

    “Clean, comfortable and close to downtown” “Great shuttle service”

Review highlights

Cleanliness

84/100
17 reviews

Clean hotel facilities. Clean rooms.

“Lobby and hallways were clean” “Rooms were spacious and clean” “Room was impeccable”

Breakfast

77/100
8 reviews

Tasty breakfast.

“Excellent buffet breakfast” “Breakfast buffet was delicious” “Delicious breakfast”

Service

75/100
30 reviews

Beds and cleanliness are decent, but rooms look old and poorly-furnished.

“Hotel service and staff are phenomenal” “All staff members were very knowledgeable” “Room service was excellent”

Pool

72/100
6 reviews

Great pool.

“Swimming pool was so relaxing” “Nice pool area” “Pool looked nice”

Location

70/100
33 reviews

Location is ok. Easy car access but inadequate parking.

“In the heart of downtown” “Great shuttle service” “Close to shopping and restaurants”

Food

64/100
8 reviews

Food is all right.

“Messy bun” “Dirty dishes” “Wonderful dining experience”

Room

61/100
37 reviews

Rooms and bathrooms are alright. Large, clean rooms with excellent beds.

“Shower was excellent” “Walls are too thin” “Loose cable tv”

Comfort

57/100
25 reviews

Spacious, moderately comfortable rooms with excellent beds, but noise problems.

“A lot of freeway noise” “Venue very noisy” “Tiny armoire”

Ranked top 26% by business travelers, with a score of 79

Good to know

  • New rooms

    “Modern fixtures” “New fixtures”

  • Stylish Hotel

    “Sleek desk area” “Nice decor”

  • Friendly atmosphere

    “Secluded feeling” “Lovely ambiance”

  • Near city centre

    “Clean, comfortable and close to downtown” “In the heart of downtown”

Review highlights

Service

81/100
30 reviews

Friendly, more-or-less professional service, and so-so reception.

“Hotel service and staff are phenomenal” “All staff members were very knowledgeable” “Room service was excellent”

Breakfast

78/100
7 reviews

Tasty breakfast.

“Excellent buffet breakfast” “Breakfast buffet was delicious” “Delicious breakfast”

Room

73/100
46 reviews

Beds are great, bathrooms are so-so, and rooms are clean and new.

“Shower was excellent” “Mattress was excellent” “Rooms were spacious and clean”

Location

72/100
42 reviews

Near city centre in a great location. Easy car access but inadequate parking.

“Clean, comfortable and close to downtown” “Great shuttle service” “Excellent location”

Pool

68/100
5 reviews

Ordinary pool.

“Very few lounge chairs at the pool” “Pool/hot tub was amazing” “Nice pool area”

Vibe

64/100
18 reviews

OK vibe and a friendly atmosphere. Relatively modern hotel. Stylish Hotel.

“Public areas was very contemporary” “A few old treadmills” “Old building”

Comfort

60/100
21 reviews

Excellent beds, but only decently comfortable overall and very noisy.

“A lot of freeway noise” “Venue very noisy” “Tiny armoire”

Amenities

58/100
10 reviews

Average hotel building.

“Public areas was very contemporary” “Old building” “Not enough public spaces”

Bar

54/100
5 reviews

Standard bar.

“Decent drink selection” “Friendly and accommodating bar tender” “Bartender was also great”

Ranked top 54% by solo travelers, with a score of 76

Good to know

  • Spacious rooms

    “Sofa was big and very comfortable” “Rooms were spacious and clean”

  • Noisy

    “Noise from Highway” “Of the noise from the train”

  • Fantastic service

    “Hotel service and staff are phenomenal” “All staff members were very knowledgeable”

  • Tasty breakfast

    “Excellent buffet breakfast” “Breakfast buffet was delicious”

Review highlights

Cleanliness

85/100
10 reviews

Clean rooms.

“Lobby and hallways were clean” “Rooms were spacious and clean” “Room was impeccable”

Service

81/100
26 reviews

Friendly, acceptably professional service.

“Hotel service and staff are phenomenal” “All staff members were very knowledgeable” “Room service was excellent”

Location

70/100
11 reviews

Great location with good access by car.

“Clean, comfortable and close to downtown” “Great shuttle service” “Excellent location”

Breakfast

70/100
8 reviews

Breakfast is average.

“Excellent buffet breakfast” “Had to pay for breakfast” “The breakfast buffet could have been better”

Food

68/100
6 reviews

Food is all right.

“Messy bun” “Dirty dishes” “Wonderful dining experience”

Room

66/100
25 reviews

Rooms and bathrooms are alright. Large, clean rooms with excellent beds.

“Shower was excellent” “Walls are too thin” “Loose cable tv”

Comfort

62/100
18 reviews

Spacious, moderately comfortable rooms with excellent beds, but noise problems.

“Venue very noisy” “Loud traffic” “Tiny armoire”

Bar

59/100
5 reviews

Standard bar.

“Rude bartender” “Bartenders are all very nice” “Nice bar area”

Amenities

53/100
7 reviews

Average hotel building.

“Public areas was very contemporary” “Lobby and hallways were clean” “Old building”

Value

53/100
5 reviews

Fairly good value for money.

“Cheap taxi ride” “Complementary coffee” “Good price”

Good to know

  • Noisy

    “Noise from Highway” “Of the noise from the train”

  • Good accessibility by car

    “Cheap taxi ride” “Great shuttle service”

Review highlights

Location

75/100
10 reviews

Great location with good access by car.

“Clean, comfortable and close to downtown” “Great shuttle service” “Excellent location”

Room

66/100
10 reviews

Room is all right.

“Mattress was excellent” “Walls are too thin” “Loose cable tv”

Breakfast

66/100
5 reviews

Breakfast is average.

“Excellent buffet breakfast” “Had to pay for breakfast” “The breakfast buffet could have been better”

Comfort

60/100
8 reviews

Decently comfortable but very noisy.

“Venue very noisy” “Loud traffic” “Tiny armoire”

Value

57/100
5 reviews

Fairly good value for money.

“Cheap taxi ride” “Complementary coffee” “High parking charge”

Good to know

  • Friendly service

    “Very personable and friendly staff” “Hotel staff was very accommodating”

  • Clean rooms

    “Rooms were spacious and clean” “Room was impeccable”

Review highlights

Cleanliness

87/100
11 reviews

Clean rooms.

“Lobby and hallways were clean” “Rooms were spacious and clean” “Room was impeccable”

Service

85/100
23 reviews

Friendly service.

“Hotel service and staff are phenomenal” “All staff members were very knowledgeable” “Room service was excellent”

Room

79/100
27 reviews

Clean rooms.

“Shower was excellent” “Mattress was excellent” “Rooms were spacious and clean”

Location

76/100
16 reviews

Great location.

“Clean, comfortable and close to downtown” “Great shuttle service” “Excellent location”

Comfort

65/100
7 reviews

Comfortable.

“Venue very noisy” “Very loud traffic noise” “Tiny armoire”

Amenities

57/100
5 reviews

Ordinary amenities.

“Public areas was very contemporary” “Old building” “Elevators was not working”

Ranked top 55% by business travelers, with a score of 90

Good to know

  • Great room

    “Shower was excellent” “Mattress was excellent”

  • Fantastic service

    “Hotel service and staff are phenomenal” “All staff members were very knowledgeable”

  • Great location

    “Clean, comfortable and close to downtown” “Great shuttle service”

  • Friendly service

    “Very personable and friendly staff” “Hotel staff was very accommodating”

Review highlights

Service

83/100
5 reviews

Friendly service.

“Hotel service and staff are phenomenal” “All staff members were very knowledgeable” “Room service was excellent”

Room

77/100
16 reviews

Great room.

“Shower was excellent” “Mattress was excellent” “Rooms were spacious and clean”

Location

75/100
8 reviews

Great location.

“Clean, comfortable and close to downtown” “Great shuttle service” “Excellent location”

Comfort

64/100
5 reviews

Comfortable.

“Venue very noisy” “Loud traffic” “Tiny armoire”

Good to know

  • Good accessibility by car

    “Cheap taxi ride” “Great shuttle service”

  • Noisy

    “Noise from Highway” “Of the noise from the train”

  • Friendly service

    “Very personable and friendly staff” “Hotel staff was very accommodating”

  • Poor access to parking

    “No place to park” “Very small parking lot”

Review highlights

Cleanliness

84/100
183 reviews

Clean hotel facilities. Clean rooms and bathrooms.

“Lobby and hallways were clean” “Rooms were spacious and clean” “Room was impeccable”

Service

79/100
404 reviews

Management and bar service are friendly. General service, restaurant service and reception are decent. Poor housekeeping. Room service is perfect.

“Hotel service and staff are phenomenal” “All staff members were very knowledgeable” “Room service was excellent”

Breakfast

78/100
74 reviews

Great and affordable breakfast.

“Excellent buffet breakfast” “Breakfast buffet was delicious” “Delicious breakfast”

Room

69/100
454 reviews

Rooms are average, clean with decent furniture and great size. New rooms with excellent beds and wonderful views. Decent, well-sized bathrooms are very clean. Poorly-maintained rooms with inadequate A/C and bad minibars. Unimpressive balconies and bad TVs.

“Shower was excellent” “Mattress was excellent” “Walls are too thin”

Location

69/100
291 reviews

Location is ok. Accessible by car, but parking is awful and costly. Centrally located, near restaurants, bars, and shopping. Poor sightseeing.

“In the heart of downtown” “Great shuttle service” “Close to shopping and restaurants”

Food

68/100
118 reviews

Reasonable dining experience and good menu, but very expensive.

“Messy bun” “Dirty dishes” “Wonderful dining experience”

Pool

67/100
41 reviews

Ordinary pool.

“Very few lounge chairs at the pool” “Awesome pool & hot tub” “Pool looked nice”

Comfort

65/100
233 reviews

Fairly comfortable, yet noisy rooms with poor A/C. Spacious rooms and bathrooms, and comfortable beds.

“A lot of freeway noise” “Venue very noisy” “Tiny armoire”

Vibe

60/100
120 reviews

OK vibe and a friendly atmosphere. Hotel is outdated. Unpleasant entrance area. Stylish Hotel.

“Public areas was very contemporary” “A few old treadmills” “Old building”

Bar

58/100
45 reviews

Standard bar. Good bar service.

“Complementary coffee” “Bartender was also great” “Nice bar”

Amenities

57/100
93 reviews

Outdated facilities and entrance area.

“Public areas was very contemporary” “Old building” “Elevators slow”

Wellness

55/100
19 reviews

Fitness area is bad but wellness area/options are acceptable.

“Gym is small” “A few old treadmills” “Awesome pool & hot tub”

Value

55/100
146 reviews

Fairly good value for money. Fair breakfast prices. Expensive restaurant.

“Cheap taxi ride” “Complementary coffee” “Good pricing”

WiFi

41/100
13 reviews

Bad internet service.

“Don't have laptops” “Internet was not working”

Ranked top 50% by couples, with a score of 78

Good to know

  • Fair breakfast prices

    “Complementary breakfast” “Breakfast included in the price”

  • Expensive parking

    “Parking isn't free” “Had to pay for parking”

  • Great view

    “Great view of city” “Nice view of the city”

  • Poorly-maintained rooms

    “Refrigerator didn't work” “Mirror did not work”

Review highlights

Cleanliness

83/100
31 reviews

Clean hotel facilities. Clean rooms.

“Lobby and hallways were clean” “Rooms were spacious and clean” “Room was impeccable”

Service

82/100
73 reviews

Friendly, more-or-less professional service, and so-so reception.

“Hotel service and staff are phenomenal” “All staff members were very knowledgeable” “Room service was excellent”

Pool

71/100
7 reviews

Great pool.

“Swimming pool was so relaxing” “Nice pool area” “Pool looked nice”

Room

71/100
87 reviews

Clean, spacious rooms, comfortable beds, and good views. Rooms are badly-maintained with mediocre bathrooms.

“Shower was excellent” “Mattress was excellent” “Rooms were spacious and clean”

Breakfast

70/100
15 reviews

Reasonably priced, tasty breakfasts.

“Excellent buffet breakfast” “Breakfast buffet was delicious” “Delicious breakfast”

Location

69/100
50 reviews

Location is ok. Accessible by car, but parking is awful and costly.

“In the heart of downtown” “Great shuttle service” “Rough neighborhood”

Food

66/100
19 reviews

Decent food and menu.

“Messy bun” “Dirty dishes” “Wonderful dining experience”

Comfort

62/100
43 reviews

Spacious, moderately comfortable rooms with excellent beds, but noise problems.

“Venue very noisy” “Very loud traffic noise” “Tiny armoire”

Vibe

58/100
17 reviews

Decent vibe. Hotel is outdated.

“Modern fixtures” “Public areas was very contemporary” “Friendly atmosphere”

Amenities

58/100
16 reviews

Average hotel building.

“Public areas was very contemporary” “Old building” “Not enough public spaces”

Bar

51/100
5 reviews

Standard bar.

“Complementary coffee” “No coffee” “Rude bartender”

Value

49/100
34 reviews

Poor value for money. Acceptable breakfast prices.

“NOT worth the money” “Had to pay for breakfast” “Food was expensive but very good”

Ranked top 52% by families, with a score of 80

Good to know

  • Clean hotel facilities

    “Neat appearance” “Lobby and hallways were clean”

  • Clean

    “Lobby and hallways were clean” “Rooms were spacious and clean”

  • Clean rooms

    “Rooms were spacious and clean” “Room was impeccable”

  • Poor access to parking

    “No place to park” “Very small parking lot”

Review highlights

Cleanliness

84/100
17 reviews

Clean hotel facilities. Clean rooms.

“Lobby and hallways were clean” “Rooms were spacious and clean” “Room was impeccable”

Breakfast

76/100
7 reviews

Tasty breakfast.

“Excellent buffet breakfast” “Breakfast buffet was delicious” “Delicious breakfast”

Service

74/100
25 reviews

Beds and cleanliness are decent, but rooms look old and poorly-furnished.

“Hotel service and staff are phenomenal” “All staff members were very knowledgeable” “Room service was excellent”

Pool

71/100
4 reviews

Great pool.

“Swimming pool was so relaxing” “Nice pool area” “Pool looked nice”

Location

67/100
23 reviews

Location is ok. Easy car access but inadequate parking.

“In the heart of downtown” “Great shuttle service” “Close to shopping and restaurants”

Food

65/100
7 reviews

Food is all right.

“Messy bun” “Dirty dishes” “Wonderful dining experience”

Room

61/100
29 reviews

Rooms and bathrooms are alright. Large, clean rooms with excellent beds.

“Walls are too thin” “Loose cable tv” “Outdated flat screen tv”

Comfort

59/100
18 reviews

Spacious, moderately comfortable rooms with excellent beds, but noise problems.

“Mattress was excellent” “Venue very noisy” “Loud traffic”

Ranked top 37% by business travelers, with a score of 75

Good to know

  • New rooms

    “Modern fixtures” “New fixtures”

  • Friendly atmosphere

    “Secluded feeling” “Lovely ambiance”

  • Near city centre

    “Clean, comfortable and close to downtown” “In the heart of downtown”

  • Stylish Hotel

    “Sleek desk area” “Nice decor”

Review highlights

Cleanliness

84/100
10 reviews

Clean rooms.

“Lobby and hallways were clean” “Rooms were spacious and clean” “Room was impeccable”

Service

80/100
23 reviews

Friendly, more-or-less professional service, and so-so reception.

“Hotel service and staff are phenomenal” “All staff members were very knowledgeable” “Room service was excellent”

Breakfast

78/100
5 reviews

Tasty breakfast.

“Excellent buffet breakfast” “Breakfast buffet was delicious” “Delicious breakfast”

Room

70/100
30 reviews

Tidy, modern rooms with comfortable beds.

“Shower was excellent” “Mattress was excellent” “Rooms were spacious and clean”

Location

70/100
33 reviews

Near city centre in a great location. Easy car access but inadequate parking.

“Clean, comfortable and close to downtown” “Great shuttle service” “Excellent location”

Pool

68/100
5 reviews

Ordinary pool.

“Very few lounge chairs at the pool” “Pool/hot tub was amazing” “Nice pool area”

Vibe

63/100
16 reviews

OK vibe and a friendly atmosphere. Relatively modern hotel. Stylish Hotel.

“Public areas was very contemporary” “Lobby and hallways were clean” “A few old treadmills”

Amenities

60/100
7 reviews

Average hotel building.

“Public areas was very contemporary” “Old building” “Not enough public spaces”

Comfort

59/100
16 reviews

Excellent beds, but only decently comfortable overall and very noisy.

“Venue very noisy” “Very loud traffic noise” “Tiny armoire”

Ranked top 58% by solo travelers, with a score of 74

Good to know

  • Spacious rooms

    “Sofa was big and very comfortable” “Rooms were spacious and clean”

  • Noisy

    “Noise from Highway” “Of the noise from the train”

  • Fantastic service

    “Hotel service and staff are phenomenal” “All staff members were very knowledgeable”

  • Tasty breakfast

    “Excellent buffet breakfast” “Breakfast buffet was delicious”

Review highlights

Cleanliness

85/100
10 reviews

Clean rooms.

“Lobby and hallways were clean” “Rooms were spacious and clean” “Room was impeccable”

Service

81/100
25 reviews

Friendly, acceptably professional service.

“Hotel service and staff are phenomenal” “All staff members were very knowledgeable” “Room service was excellent”

Breakfast

71/100
7 reviews

Tasty breakfast.

“Excellent buffet breakfast” “Breakfast buffet was delicious” “Delicious breakfast”

Location

70/100
11 reviews

Great location with good access by car.

“Clean, comfortable and close to downtown” “Great shuttle service” “Excellent location”

Food

68/100
5 reviews

Food is all right.

“Messy bun” “Dirty dishes” “Wonderful dining experience”

Room

65/100
23 reviews

Acceptable rooms; big, clean, and with great beds.

“Walls are too thin” “Loose cable tv” “Outdated flat screen tv”

Comfort

62/100
16 reviews

Spacious, moderately comfortable rooms with excellent beds, but noise problems.

“Mattress was excellent” “Venue very noisy” “Very loud traffic noise”

Vibe

62/100
8 reviews

Decent vibe.

“Modern fixtures” “Public areas was very contemporary” “A few old treadmills”

Bar

59/100
5 reviews

Standard bar.

“Great happy hour” “Friendly and accommodating bar tender” “Bartenders are all very nice”

Amenities

53/100
7 reviews

Average hotel building.

“8th floor was a gem” “Public areas was very contemporary” “Old building”

Value

53/100
5 reviews

Fairly good value for money.

“Cheap taxi ride” “Complementary coffee” “NOT worth the money”

Review Semantics by TrustYou

Customer Reviews of Crowne Plaza Orlando Downtown

3.5 out of 5. Based on 514 guest reviews , Average

Property Description

Experience the Crowne Plaza Orlando Downtown Hotel. Located just off I-4 in downtown Orlando, this address provides easy access to everything to see and do in Orlando. The urban, chic Crowne Plaza Orlando Downtown Hotel is walking distance to downtown’s impressive entertainment venues such as Amway Arena – home of Orlando Magic and Orlando Predators, the Bob Carr Theatre for Performing Arts, 6 miles from Universal Studios, Sea World Orlando and 15 miles from Walt Disney World Theme Parks. The Crowne Plaza Orlando Downtown is 3 miles from Orlando Executive Airport (ORL), fabulous shopping, and a vast array of restaurants and nightclubs. We are only 13 miles from Orlando International Airport (MCO) and 10 miles to the Orange County Convention Center, Daytona 500 is only 40 miles away, and we are only blocks from the Citrus Bowl – home of the Capital One Bowl, Champs Bowl, and the Florida Classic. Known as “The Place to Meet,” the Crowne Plaza Orlando Downtown Hotel is a premier venue for meetings and groups, and is located close to industry leaders such as Sun Trust Bank, Wachovia, HD Supply, EA Sports, AMA, Orange County Courthouse, FAMU Law School, and Orlando Regional Medical Center. We are proud to be a “green” hotel and our dedicated team of professionals looks forward to providing the ultimate in service and excellence.

Green Sustainability

IHG Green Engage Florida Green Lodging

Details / Other Expenses

Check In: 4:00pm
Check Out: 11:00am
Year of Last Renovation: 2013
Floors: 14
Rooms: 227
Corridors: All Rooms Have Interior Hallways
Non Smoking Rooms: 227
Handicap Rooms: 11
Suites: 51
Room Windows: Windows Don't Open
Cleaning Frequency: Daily
Meeting Rooms: 0
Meeting Space: 6500 sq. feet
Banquet Space: Holds 400 people
Dist. to Food/Bars: On-site
Dist. to 24hr Restaurant: 1.0 Mi
Dist. to Nearest Gym: On-site
Lounge/Bar Hours: 6:30am-11:00pm
Pool Info:
Outdoor heated pool & spa open from 7:00am to 11:00pm daily.
Policies / Expenses
Cancellation:
72 Hours prior to arrival or the amount of one night's room and tax will be retained or billed for the cancellation.
Nightly Parking: 20.0
Typical Group Deposit: negotiable
Total Taxes: 12.50%
Total Misc Fees: $0.00 USD
(mandatory resort fees/taxes)
State Tax: 6.00%
Occupancy Tax: 6.50%
Food and Beverage Tax: 6.50%
Audio Visual Tax: 6.50%
Parking Fee: 17.00 Per Night (Self Park)
Porterage Fee: 7.00 Per Item
Additional Person Fee: 10.00 Per Day (over 2 occupants per room)

Amenities / Features


Pet Friendly? Sorry, pets are not allowed.

  • Air conditioning
  • Alarm clock
  • ATM
  • Baby facilities in room
  • Baggage storage facilities
  • Breakfast in room
  • Bus parking
  • Camping or barbeque facilities
  • Car rental
  • Central location
  • Child facilities
  • Complimentary newspaper
  • Concierge service
  • Conference facilities
  • Credit card accepted: Mastercard/Visa
  • Credit card accepted: American Express
  • Credit card accepted: Discover
  • Credit card accepted: Diners Club
  • Credit card accepted: JCB
  • Dinner available
  • Electric Car Charging Station
  • Electronic key card
  • Elevator
  • Express Check-Out
  • Facilities for the disabled
  • Fax available
  • Fitness and health center
  • Free local calls
  • Generator for sleeping rooms
  • Generator for public spaces
  • Hairdryer available
  • Handicap accessible
  • Central heating
  • Ice Maker
  • Internet - wireless
  • Internet - ethernet
  • Internet is Complimentary
  • Ironing facilities
  • Jacuzzi
  • Laundry valet service
  • Licensed bar
  • Microwave in room
  • Non-smoking rooms
  • 24 hours opened
  • Office or business center
  • Office in room available
  • Private bathroom in room
  • Private car parking
  • Quiet location
  • Radio in room
  • Refrigerator
  • Restaurant
  • Safe in rooms
  • Self controlled heating/cooling system
  • Shop
  • Shower
  • Shows or evening entertainment
  • Swimming pool - outdoor
  • Tea and coffee making facilities
  • Telephone
  • Telephone in all rooms
  • Telephone - Free local calls
  • Television
  • TV - Free Cable
  • TV - Free HBO
  • Terrace
  • Travellers cheques accepted
  • TV room
  • Valet Parking
  • Voicemail

Airport & Shuttle Information

From Orlando International Airport, take north airport exit onto S.R. 436/ Semeron Blvd. 6 miles to SR 408/East West Expy(toll road), west to downtown Orlando 3.9 miles. Take exit 10A to I-4 East towards Daytona 1.5 miles. Take exit 83A Amelia St. towards SR 50/Colonial Dr. At second light, turn left onto SR 50/ Colonial Dr. .1 mile. Go under I-4 overpass, first light turn left on Hughey, hotel immediately on right.

Local Shuttle Info: Complimentary shuttle (3 mile radius) available from 7:30am - 11:00pm daily.

Airport Shuttle? Sorry, no airport shuttle available.

Breakfast Information

We offer room service, full breakfast menu, or hot breakfast buffet. Price varies on selection.

About Crowne Plaza Hotels

  • Early check-in available and ideal for business travelers on the go
  • Luxurious, soft bedding and aromatherapy kit provided
  • Quiet Zones between 9 pm to 10 am Sunday to Thursday where there is no room attendant, housekeeping services, or engineering activities to help guests enjoy a restful night. Guests have the option to request services if needed
  • Bath amenities include Temple Spa's professional skin and hair care products for ultimate relaxation
  • Wireless internet available in guest rooms, suites, business center, and public areas

The Crowne Plaza Hotels highlights above are subject to change without notice.

Previously known as:
The Lexington at Orlando Cityplace, The Lexington Hotel at Orlando Cityplace, The Lexington Orlando Hotel

Seasonality and Projections at Crowne Plaza Orlando Downtown

Rate fluctuations of Crowne Plaza Orlando Downtown

The graph above is fluctuations of room rates for both our group rates and the lowest online individual prices our system could find at the time the group bid was placed. The best group/meeting rate displayed is 41.1% in the month of June 2015 and the highest average individual rate is $171 in the month of October 2016. This chart will show past seasonality and also project future months. If you are flexible with dates, you may want to consider staying at Crowne Plaza Orlando Downtown in a month when rates are lower.

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