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Sonesta ES Suites New Orleans Convention Center
View Map Reservations: 1-800-760-7718
3.5 Star Property 
Check availability
Very Good
4.0/5
Based on 1436 guest reviews
- Includes an outdoor swimming pool
- Complimentary breakfast is offered
- Gym / Fitness Center Available
- 231 sleeping rooms in hotel
- 4 floors in hotel
- 231 suites in hotel
- Check in: 03:00PM
- Groups & Meetings rating of 7.9/10
Standard prices by room type for the next 60 days
Room Types
Check Rates1 Queen Sofa Bed Fully Equipped Kitchen Microwave Living Room Is Separated WiFi Complimentary
Non-Smoking
Check Rates1 Queen Sofa Bed Fully Equipped Kitchen Microwave Living Sitting Area Dining Area High Speed Interne
Non-Smoking
Check RatesBedroom 1 1 Queen Bedroom 2 1 Queen Sofa Bed Bathrooms 2 Fully Equipped Kitchen Microwave Living Roo
Non-Smoking
Check RatesBedroom 1 1 Queen Bedroom 2 1 Queen Sofa Bed Fully Equipped Kitchen Microwave Living Room Is Separat
Non-Smoking
Check RatesCoast To Coast Summer Save 15% See Terms 2 Bedroom 1 Bathroom 2 Bedroom Suite
Non-Smoking
Check RatesEscape Shopping Package See Terms Newly Renovated 1 Bedroom Suite 1 Queen Sofa Bed
Non-Smoking
Check RatesSenior Discount 62 Years and Older Valid ID Required 1 Bedroom Suite 1 Queen Sofa Bed
Non-Smoking
Check RatesSip Save 2 Cocktails Per Night See Terms 2 Bedroom 1 Bathroom 2 Bedroom Suite
Non-Smoking
Check RatesTricentennial Celebration Package Includes See Terms 1 Bedroom Suite 1 Queen Sofa Bed
Non-Smoking
Check RatesTricentennial Celebration Package Includes See Terms 2 Bedroom 1 Bathroom 2 Bedroom Suite
Non-Smoking
Check RatesTricentennial Celebration Package Includes See Terms Newly Renovated 1 Bedroom Suite 1 Queen Sofa
Non-Smoking
Check RatesTricentennial Celebration Package Includes See Terms Newly Renovated 2 Bedroom Suite 1 Bathroom
Non-Smoking
Check RatesTricentennial Celebration Package Includes See Terms Newly Renovated Studio 1 Queen Sofa Bed
Non-Smoking
Check RatesYour Happiest Hour See Terms Newly Renovated 1 Bedroom Suite 1 Queen Sofa Bed
Non-Smoking
Local Attractions
National World War II Museum, French Quarter, Bourbon Street, Superdome, Harrah's Casino, Contemporary Arts Center, Ogden Museum of Southern Art, Morial Convention Center, Lafayette Square, Central Business District, New Orleans Zoo Audubon, Aquarium Of the Americas Riverwalk, Mardi Gras World, Jackson Square, and many more.
Map Location of Sonesta ES Suites New Orleans Convention Center
Verified Reviews of Sonesta Es Suites New Orleans Convention Center
Below are the verified reviews from guests that we have booked recently: "Fraudulent Charges"
Overall Score1.0/ 5
I cancelled my stay within the guidelines of not being charged and was still charged for two nights. The front desk was rude and the manager has yet to even attempt to call me.
Miguel C. (Group coordinator, booked 2 rooms), from 
31-Jul-2021 Verified Review, stayed from Thu Jul 29 to Sun Aug 01 2021 at a $161.10 average nightly rate. 
"Guest"
Overall Score5.0/ 5
I would definitely stay again.
Sonya J. (Individual traveler, booked 1 room), from
16-Jun-2021 Verified Review, stayed from Sun Jun 13 to Mon Jun 14 2021 at a $113.28 average nightly rate. "I will be working on returning to the hotel."
Overall Score5.0/ 5
Great
Laurise C. (Individual traveler, booked 1 room), from
11-Dec-2019 Verified Review, stayed from Tue Dec 10 to Wed Dec 11 2019 at a $99.00 average nightly rate. "I will be working on returning to the hotel."
Overall Score5.0/ 5
Great
Laurise C. (Individual traveler, booked 1 room), from
11-Dec-2019 Verified Review, stayed from Tue Dec 10 to Wed Dec 11 2019 at a $99.00 average nightly rate. "Cancellation on the day of our reservation."
Overall Score1.0/ 5
While we were on our way (in the air), I was notified that there was a problem with our reservation that had been booked and paid for months in advance. Upon arrival, we were told that they overbooked our hotel and needed to cancel our reservation there. The booking service offered to refund our money or reschedule our week to a LaQuinta hotel by the airport. This was in no way commiserate to the Residence Inn stay in downtown New Orleans and we requested that they only book us one night there and allow us to stay at the Residence Inn for the rest of our trip (we were told rooms were available after the first night). They TRANSFERRED our reservation the La Quinta. When we said we were unhappy with this, they did not care. Then they wouldn't even allow us to cancel that reservation. We ended up having to make our own accommodations on our dime. Seems very unfair when the hotel was the one who overbooked and let us know this at the last minute. Very bad start to our vacation.
Sarah M. (Individual traveler, booked 1 room), from
25-Nov-2018 Verified Review, stayed from Sat Nov 17 to Fri Nov 23 2018 at a $98.58 average nightly rate. "Cancellation on the day of our reservation."
Overall Score1.0/ 5
While we were on our way (in the air), I was notified that there was a problem with our reservation that had been booked and paid for months in advance. Upon arrival, we were told that they overbooked our hotel and needed to cancel our reservation there. The booking service offered to refund our money or reschedule our week to a LaQuinta hotel by the airport. This was in no way commiserate to the Residence Inn stay in downtown New Orleans and we requested that they only book us one night there and allow us to stay at the Residence Inn for the rest of our trip (we were told rooms were available after the first night). They TRANSFERRED our reservation the La Quinta. When we said we were unhappy with this, they did not care. Then they wouldn't even allow us to cancel that reservation. We ended up having to make our own accommodations on our dime. Seems very unfair when the hotel was the one who overbooked and let us know this at the last minute. Very bad start to our vacation.
Sarah M. (Individual traveler, booked 1 room), from
25-Nov-2018 Verified Review, stayed from Sat Nov 17 to Fri Nov 23 2018 at a $98.58 average nightly rate. "First day was a bust."
Overall Score4.0/ 5
We booked through a third party and when I got into town, our reservation was cancelled. For the week. Fortunately for us we were staying with another group and they were upgraded to double rooms. Close to French Quarter, happy hour most evenings. Breakfast every morning nice selection. What wasn't to like? Nice comfy seats for our gathering outside.
Mary S. (Individual traveler, booked 1 room), from
25-Nov-2018 Verified Review, stayed from Sat Nov 17 to Fri Nov 23 2018 at a $99.64 average nightly rate. Property Description
Located in the heart of the Warehouse/Arts District, the Residence Inn provides great service and offers many amenities. Our spacious New Orleans suites feature full kitchens with refrigerators, ranges and microwaves, luxury hotel bedding with piles of pillows and separate work areas. Enjoy a complimentary breakfast buffet while reading your daily newspaper. Take in an afternoon outdoor swim or game at our exclusive SportsCourt. Relax while watching TV or accessing the complimentary high-speed Internet in your suite. Or, stock your in-room fridge from our 24-hour grab-and-go market. Conveniently located near the French Quarter, Harrah's Casino and the National D-Day Museum, the Residence Inn New Orleans Convention Center is the ideal choice when looking for a New Orleans Arts District hotel.
Details / Other Expenses
| Check In: | 03:00PM |
| Check Out: | 12:00PM |
| Year of Last Renovation: | 2013 |
| Floors: | 4 |
| Rooms: | 231 |
| Corridors: | All Rooms Have Interior Hallways |
| Non Smoking Rooms: | 231 |
| Handicap Rooms: | |
| Suites: | 231 |
| Room Windows: | Windows Do Open |
| Cleaning Frequency: | Daily |
| Meeting Rooms: | 1 View Spaces |
| Meeting Space: | 750 sq. feet |
| Dist. to Food/Bars: | 0.3 Mi |
| Pool Info: | Outdoor heated pool |
Policies / Expenses
| Cancellation: Individual- 72 hour prior to arrival without one night room and tax charge.Group - Per contract | |
| Nightly Parking: | $34 |
| Total Taxes: | 13.00% |
| Total Misc Fees: | $1.00 USD (mandatory resort fees/taxes) |
Amenities / Features
- Air conditioning
- Alarm clock
- ATM
- Baggage storage facilities
- Clothes drying
- Complimentary breakfast
- Complimentary newspaper
- Credit card accepted: Mastercard/Visa
- Credit card accepted: American Express
- Credit card accepted: Discover
- Credit card accepted: Diners Club
- Credit card accepted: JCB
- Dinner available
- Electronic key card
- Elevator
- Express Check-Out
- Facilities for the disabled
- Fax available
- Fitness and health center
- Grocery service
- Hairdryer available
- Handicap accessible
- Central heating
- Ice Maker
- Internet - wireless
- Internet - ethernet
- Jacuzzi
- Kitchenette in room
- Laundry facilities
- Movies in room
- Non-smoking rooms
- 24 hours opened
- Office or business center
- Pets allowed
- Private bathroom in room
- Private garden grounds
- Quiet location
- Radio in room
- Refrigerator
- Self controlled heating/cooling system
- Shower
- Swimming pool - outdoor
- Tea and coffee making facilities
- Telephone
- Telephone in all rooms
- Television
- Tennis court
- Travellers cheques accepted
- TV room
- Voicemail
Airport & Shuttle Information
New Orleans - MSY Hotel direction: 15.4 miles E Shuttle cost: Taxi: $28 one way
Airport Shuttle? Sorry, no airport shuttle available.Breakfast Information
Complimentary breakfast included in rate
Pet Friendly?
Service animals complying with ADA Title lll regulations are allowed.
Yes! Pets are allowed.$100 non-refundable pet free (one per stay)
About Sonesta
- For long stays, check out the Sonesta ES studio suites
- More than 55 properties in brand
- For groups they can typically comp 1 room per 40
The Sonesta highlights above are subject to change without notice.
Previously known as:
Residence Inn Convention Center, Residence Inn New Orleans Convention Center, Residence Inn New Orleans Downtown
Similar hotels close by
Meeting Rooms and Banquet Rooms at Sonesta ES Suites New Orleans Convention Center
Below are the meeting, banquet, conference and event spaces at Sonesta ES Suites New Orleans Convention Center.
Feel free to use the Sonesta ES Suites New Orleans Convention Center meeting space capacities chart below to help in your event planning. Hotel Planner specializes in New Orleans event planning for sleeping rooms and meeting space for corporate events, weddings, parties, conventions, negotiated rates and trade shows.
| Meeting Room Name | L x W x H (Feet) | Size (sqft.) | Banquet 5'/6'  | Crescent | Classroom | Hollow Square  | U-Shape | Boardroom | Convention 8'/10'  | Theater | Reception | Regist. Desk  |
| Acier Room | 30 x 25 x 8 | 750 | 40/-- | -- | 31 | 16 | 17 | -- | --/-- | 40 | 40 | 75 |
Close This Acier Room1 meeting room • 750 square feet of totalmeeting space • Largest meeting room isMeeting Room with maximum meeting spaceof 750 square feet and maximum seatingcapacity of 40 Room Type: General Meeting Room Total Size: 750 Sq. Mi Dimensions: 30 x 25 x 8 Ft. Floor Level: Ground Level Windows: 0 Natural Light?: No Obstructions? No Built In Stage? No Amenities Available
 | ||||||||||||
Planning an Event? New Orleans Hotel RFP Request for Proposal | Find Meeting Space | Meeting Space Calculator
FAQs about Sonesta Es Suites New Orleans Convention Center
What time is check in?
Check in time is 03:00PM based on the hotel's local time. Early check in may be available if requested at the front desk on the day of check-in.
What time is check out?
Check out time is 12:00PM based on the hotel's local time. Late check out may be available if requested at the front desk during your stay.
How many rooms does Sonesta Es Suites New Orleans Convention Center have?
There are 231 sleeping rooms in the hotel.
Is there any meeting space at Sonesta Es Suites New Orleans Convention Center?
Yes, they have 1 meeting room that can support various table layouts.
What kind of breakfast is at Sonesta Es Suites New Orleans Convention Center?
Complimentary breakfast included in rate
Can I get a AAA rate at Sonesta Es Suites New Orleans Convention Center?
Yes, they have stay dates that support AAA hotel discounts. Example room type: AAA Rate - 1 Bedroom Suite 1 Queen Sofa Bed
Can I get a Senior or AARP rate at Sonesta Es Suites New Orleans Convention Center?
Yes, they have stay dates that support Senior hotel discounts. Example room type: Senior Discount 62 Years and Older Valid ID Required 1 Bedroom Suite 1 Queen Sofa Bed
Is there a gym at Sonesta Es Suites New Orleans Convention Center?
Yes, there is a gym/fitness area available on-site at the property.
Is there a pool at Sonesta Es Suites New Orleans Convention Center?
Yes, there is a pool on-site at the property. Outdoor heated pool.
Testimonials:
"This is awesome. Thank you for your response, as well as your recommendations. I have been fiddle faddling with this for months. The hours have been endless. What a great site for easy access and your tremendous help! Thank you gobs!" L.H. - Beaumont, TX
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