NOVOTEL STEVENAGE

Knebworth Park, Stevenage SG12AX United Kingdom (GBR)
3.0 Star Highway Hotel
51.88718-0.20879
Check availability
Average
3.5/ 5

Based on 445 guest reviews

Show Guest Reviews
  • 101 sleeping rooms in hotel
  • 2 floors in property
  • Check in: 14:00
  • Check out: 11:00
  • Groups/Meetings rating of 7.2/10
  • 3 meeting rooms in property

Check Current Prices






Include Discounts:

Room Types

Check Rates Best Avail Rate Dinner Hb Halfboard Standard Room with Queen Bed and Sofa
Non-Smoking
Check Rates Best Avail Rate Dinner Hb Halfboard Superior Premium Room with Queen Bed and Conver Tible Sofa Bed
Non-Smoking
Check Rates Best Unrestricted Rate Bb Bb Bedbrkfast Standard Room with Queen Bed and Sofa
Non-Smoking
Check Rates Best Unrestricted Rate Bb Bb Bedbrkfast Superior Premium Room with Queen Bed and Conver Tible Sofa B
Non-Smoking
Check Rates Flexible Rate Standard Room with Queen Bed and Sofa
Non-Smoking
Check Rates Flexible Rate Superior Premium Room with Queen Bed and Conver Tible Sofa Bed
Non-Smoking
Check Rates Standard Queen Bed + Sofa
Non-Smoking
Check Rates Standard Queen Bed + Sofa + Breakfast
Non-Smoking
Check Rates Standard Room 1 Queen Bed
Non-Smoking
Check Rates Superior Queen Bed + Sofa
Non-Smoking
Check Rates Superior Queen Bed + Sofa + Breakfast
Non-Smoking
Check Rates Superior Room 1 Queen Bed (Premium)
Non-Smoking

Local Attractions

Knebworth House

Summary of Verified Reviews

Summary of 1,213 verified reviews

77
Good

Good family hotel. Affordable parking. Free internet. Friendly atmosphere. Popular among business travelers.

“Great sofabed for kids” “Spotlessly clean room Staff”

Good Overall Ranking Top 37% in city
Excellent Family Hotel Top 8% in city

Good to know

  • Poor bathroom

    “No hot water” “Toilet did not flush properly”

  • Poorly-maintained rooms

    “Pillows too hard” “Key cards didn't work”

  • Friendly service

    “Staff friendly and helpful” “Staff were efficient and friendly”

  • Professional service

    “Staff were efficient and friendly” “Quick overnight stay”

Review highlights

Location

94/100
83 reviews

Great location. Great accessibility by car with affordable parking.

“Transport easy to access” “Close to station” “Easy access Luton Airport”

Service

81/100
180 reviews

Great housekeeping with friendly and professional service, but mediocre reception.

“Spotlessly clean room Staff” “Wonderful staff” “Friendly reception staff”

Value

68/100
93 reviews

Fairly good value for money. Expensive breakfast. Bar and restaurant are expensive. Free internet.

“Perfect economical stopover” “Including in-house restaurant” “Expensive coffee”

Cleanliness

63/100
77 reviews

Room and bathroom cleanliness is lacking. Moderately clean hotel facilities.

“Sanitary towels” “Facilities Clean” “Damp bed covers”

Room

60/100
274 reviews

Large room with acceptable beds and cleanliness. Mediocre sized, dirty bathrooms. Shabby rooms with bad air conditioning, televisions, and furniture.

“Sanitary towels” “No shower curtain” “Toilet didn't flush”

Breakfast

57/100
97 reviews

Breakfast is decent but expensive.

“Buffet breakfast excellent” “A choice of cereals” “No fried eggs”

Bar

43/100
26 reviews

Overpriced, poor bar.

“Poorly stocked tea” “Expensive bar” “Slow bar service”

WiFi

43/100
22 reviews

WiFi's cheap, but poor quality.

“Mobile signal not available” “No signal” “No telephone reception”

Food

42/100
68 reviews

Food is not good. Expensive, uninspired menu.

“Soggy bun” “Undercooked burger” “Hard chips”

Ranked top 46% by couples, with a score of 80

Good to know

  • Poorly-maintained rooms

    “Pillows too hard” “Key cards didn't work”

  • Professional service

    “Staff were efficient and friendly” “Quick overnight stay”

  • Dirty bathroom

    “Dirty bath tub” “Dirty bathroom”

  • Spacious rooms

    “Separate bath/shower” “Toilet separate”

Review highlights

Location

94/100
23 reviews

Great location.

“Transport easy to access” “Close to station” “Easy access Luton Airport”

Service

81/100
47 reviews

Reception is decent, with overall friendly and professional service.

“Spotlessly clean room Staff” “Wonderful staff” “Friendly reception staff”

Cleanliness

62/100
14 reviews

Room and bathroom cleanliness is lacking. Unclean hotel facilities.

“Sanitary towels” “Facilities Clean” “Damp bed covers”

Room

61/100
79 reviews

Enormous and decently sized rooms. Run-down rooms with uncomfortable beds, old TV's, and dirty bathrooms.

“Not enough toilet roll” “Toilet did not flush properly” “Damp bed covers”

Breakfast

51/100
26 reviews

Breakfast is average.

“Buffet breakfast excellent” “No fried eggs” “No croissants”

Bar

48/100
5 reviews

Bar is not good.

“Poorly stocked tea” “Expensive bar” “Slow bar service”

Food

42/100
18 reviews

Food and menu are not great.

“Soggy bun” “Undercooked burger” “Hard chips”

Ranked top 28% by solo travelers, with a score of 78

Good to know

  • Expensive breakfast

    “Expensive breakfast” “Breakfast too expensive”

  • Bad internet service

    “Mobile signal not available” “No signal”

  • Bar is not good

    “Poorly stocked tea” “Expensive bar”

  • Spacious rooms

    “Separate bath/shower” “Toilet separate”

Review highlights

Location

94/100
12 reviews

Great location.

“Transport easy to access” “Close to station” “Easy access Luton Airport”

Service

81/100
31 reviews

Friendly service.

“Spotlessly clean room Staff” “Wonderful staff” “Friendly reception staff”

Value

66/100
16 reviews

Fairly good value for money. Expensive breakfast.

“Including in-house restaurant” “Food was fine, and not overpriced” “Hotel charged me twice”

Cleanliness

65/100
10 reviews

Room cleanliness is acceptable.

“Sanitary towels” “Facilities Clean” “Damp bed covers”

Comfort

64/100
23 reviews

Reasonably comfortable rooms with a tolerable noise level and standard beds. Spacious rooms.

“Damp bed covers” “Great sofabed for kids” “Quiet room”

Breakfast

59/100
18 reviews

Breakfast is decent but expensive.

“Buffet breakfast excellent” “Best cooked breakfast” “No fried eggs”

Room

59/100
42 reviews

Okay beds, and room cleanliness and condition are acceptable. Large rooms with terrible bathrooms.

“Toilet did not flush properly” “Damp bed covers” “Stains on the carpet”

Food

46/100
12 reviews

Food is not good.

“Soggy bun” “Undercooked burger” “Hard chips”

Bar

40/100
6 reviews

Bar is not good.

“Poorly stocked tea” “Expensive bar” “Slow bar service”

WiFi

38/100
8 reviews

Bad internet service.

“Mobile signal not available” “No signal” “No telephone reception”

Ranked top 19% by families, with a score of 85

Good to know

  • Friendly service

    “Staff friendly and helpful” “Staff were efficient and friendly”

  • Fantastic service

    “Spotlessly clean room Staff” “Wonderful staff”

Review highlights

Service

83/100
17 reviews

Friendly service.

“Spotlessly clean room Staff” “Wonderful staff” “Friendly reception staff”

Value

66/100
10 reviews

Fairly good value for money.

“Including in-house restaurant” “Food was fine, and not overpriced” “Hotel charged me twice”

Cleanliness

64/100
7 reviews

Room cleanliness is acceptable.

“Facilities Clean” “Damp bed covers” “Stains on the carpet”

Comfort

64/100
14 reviews

Large rooms with average comfort and standard beds.

“No aircon” “Damp bed covers” “Great sofabed for kids”

Room

62/100
23 reviews

Okay bathrooms and beds in decently clean rooms. Spacious rooms.

“Toilet did not flush properly” “Damp bed covers” “Stains on the carpet”

Amenities

60/100
7 reviews

Average hotel building.

“Modern lobby” “Large reception area” “New decorations”

Breakfast

59/100
8 reviews

Breakfast is average.

“Buffet breakfast excellent” “A choice of cereals” “Best cooked breakfast”

Good to know

  • Food is not good

    “Soggy bun” “Undercooked burger”

  • Great location

    “Transport easy to access” “Close to station”

  • Fantastic service

    “Spotlessly clean room Staff” “Wonderful staff”

Review highlights

Location

89/100
5 reviews

Great location.

“Transport easy to access” “Close to station” “Easy access Luton Airport”

Service

80/100
5 reviews

Fantastic service.

“Spotlessly clean room Staff” “Wonderful staff” “Friendly reception staff”

Value

70/100
4 reviews

Fairly good value for money.

“Including in-house restaurant” “Fair price” “Food was fine, and not overpriced”

Vibe

70/100
4 reviews

Decent vibe. Relatively modern hotel.

“Modern lobby” “Modern everything” “Modern bedroom”

Comfort

69/100
7 reviews

Beds are decent and generally comfortable.

“Single beds rather small” “Damp bed covers” “Great sofabed for kids”

Room

62/100
14 reviews

Rooms are mediocre with standard beds, however bathrooms are unacceptable.

“No shower curtain” “Toilet did not flush properly” “Damp bed covers”

Cleanliness

62/100
5 reviews

Clean.

“Damp bed covers” “Stained carpets” “Stains on the carpet”

Amenities

51/100
3 reviews

Average hotel building.

“Modern lobby” “New decorations” “Closeness to the venue”

Food

43/100
7 reviews

Food is not good.

“Soggy bun” “Undercooked burger” “Hard chips”

Good to know

  • Poor bathroom

    “No hot water” “Toilet did not flush properly”

  • Poorly-maintained rooms

    “Pillows too hard” “Key cards didn't work”

  • Clean rooms

    “Sanitary towels” “Clean comfortable room”

  • Great reception

    “Useful checkout time” “Friendly reception staff”

Review highlights

Location

93/100
80 reviews

Great location. Great accessibility by car with affordable parking.

“Transport easy to access” “Close to station” “Easy access Luton Airport”

Service

81/100
176 reviews

Professional service and good reception.

“Spotlessly clean room Staff” “Wonderful staff” “Friendly reception staff”

Value

68/100
89 reviews

Fairly good value for money. Expensive breakfast. Bar and restaurant are expensive.

“Perfect economical stopover” “Including in-house restaurant” “Food was fine, and not overpriced”

Cleanliness

64/100
74 reviews

Moderately clean hotel facilities. Rooms are clean, but bathrooms are not.

“Facilities Clean” “Damp bed covers” “Stains on the carpet”

Room

61/100
267 reviews

Typical, clean, large rooms with standard beds. Bathrooms are large but dirty. Shabby rooms with bad air conditioning, televisions, and furniture.

“Toilet did not flush properly” “Damp bed covers” “Stains on the carpet”

Breakfast

56/100
94 reviews

Breakfast is decent but expensive.

“Buffet breakfast excellent” “Best cooked breakfast” “No fried eggs”

Food

43/100
67 reviews

Food is not good. Expensive, uninspired menu.

“Soggy bun” “Undercooked burger” “Hard chips”

Bar

43/100
26 reviews

Overpriced, poor bar.

“Poorly stocked tea” “Expensive bar” “Slow bar service”

WiFi

24/100
20 reviews

Bad internet service.

“Mobile signal not available” “No signal” “No telephone reception”

Ranked top 46% by couples, with a score of 80

Good to know

  • Poorly-maintained rooms

    “Pillows too hard” “Key cards didn't work”

  • Great reception

    “Useful checkout time” “Friendly reception staff”

  • Professional service

    “Staff were efficient and friendly” “Quick overnight stay”

  • Dirty bathroom

    “Dirty bath tub” “Dirty bathroom”

Review highlights

Location

94/100
23 reviews

Great location.

“Transport easy to access” “Close to station” “Easy access Luton Airport”

Service

82/100
47 reviews

Reception is decent, with overall friendly and professional service.

“Spotlessly clean room Staff” “Wonderful staff” “Friendly reception staff”

Cleanliness

62/100
14 reviews

Room and bathroom cleanliness is lacking. Unclean hotel facilities.

“Sanitary towels” “Damp bed covers” “Carpets stained”

Room

60/100
79 reviews

Large room with acceptable beds and cleanliness. Neglected rooms with dirty bathrooms and unacceptable TV's.

“Sanitary towels” “No shower curtain” “Sink would not drain”

Breakfast

51/100
26 reviews

Breakfast is average.

“Buffet breakfast excellent” “A choice of cereals” “Best cooked breakfast”

Bar

48/100
5 reviews

Bar is not good.

“Poorly stocked tea” “Expensive bar” “Slow bar service”

Food

42/100
18 reviews

Food and menu are not great.

“Soggy bun” “Undercooked burger” “Hard chips”

Ranked top 28% by solo travelers, with a score of 76

Good to know

  • Bad internet service

    “Mobile signal not available” “No signal”

  • Expensive breakfast

    “Expensive breakfast” “Breakfast too expensive”

  • Bar is not good

    “Poorly stocked tea” “Expensive bar”

  • Great location

    “Transport easy to access” “Close to station”

Review highlights

Location

94/100
12 reviews

Great location.

“Transport easy to access” “Close to station” “Easy access Luton Airport”

Service

81/100
31 reviews

Friendly service.

“Spotlessly clean room Staff” “Wonderful staff” “Friendly reception staff”

Value

66/100
16 reviews

Fairly good value for money. Expensive breakfast.

“Perfect economical stopover” “Including in-house restaurant” “Expensive coffee”

Comfort

63/100
22 reviews

Large rooms with average comfort and standard beds.

“Damp bed covers” “Great sofabed for kids” “Large TV and tea”

Room

60/100
41 reviews

Room is acceptably new, and beds are so-so. Large, clean rooms with horrible bathrooms.

“Not enough toilet roll” “Sink would not drain” “Damp bed covers”

Breakfast

58/100
17 reviews

Breakfast is decent but expensive.

“Buffet breakfast excellent” “A choice of cereals” “No fried eggs”

Food

46/100
12 reviews

Food is not good.

“Soggy bun” “Undercooked burger” “Hard chips”

Bar

40/100
6 reviews

Bar is not good.

“Poorly stocked tea” “Expensive bar” “Slow bar service”

WiFi

38/100
8 reviews

Bad internet service.

“Mobile signal not available” “No signal” “No telephone reception”

Good to know

  • Clean rooms

    “Sanitary towels” “Clean comfortable room”

  • Fantastic service

    “Spotlessly clean room Staff” “Wonderful staff”

  • Poor bathroom

    “No hot water” “Toilet did not flush properly”

Review highlights

Service

83/100
15 reviews

Friendly service.

“Spotlessly clean room Staff” “Wonderful staff” “Friendly reception staff”

Value

67/100
9 reviews

Fairly good value for money.

“Including in-house restaurant” “Poor quality for the price” “Food was fine, and not overpriced”

Cleanliness

65/100
6 reviews

Room cleanliness is acceptable.

“Facilities Clean” “Damp bed covers” “Stains on the carpet”

Comfort

64/100
14 reviews

Large rooms with average comfort and standard beds.

“No aircon” “Damp bed covers” “Great sofabed for kids”

Room

63/100
22 reviews

Okay bathrooms and beds in decently clean rooms. Spacious rooms.

“Not enough toilet roll” “Toilet didn't flush” “Damp bed covers”

Amenities

60/100
7 reviews

Average hotel building.

“Modern lobby” “New decorations” “Facilities Clean”

Breakfast

59/100
8 reviews

Breakfast is average.

“Buffet breakfast excellent” “A choice of cereals” “Best cooked breakfast”

Good to know

  • Food is not good

    “Soggy bun” “Undercooked burger”

  • Fantastic service

    “Spotlessly clean room Staff” “Wonderful staff”

Review highlights

Service

80/100
5 reviews

Fantastic service.

“Spotlessly clean room Staff” “Wonderful staff” “Friendly reception staff”

Vibe

70/100
4 reviews

Decent vibe. Relatively modern hotel.

“Modern lobby” “Modern everything” “Friendly place to stay”

Comfort

69/100
6 reviews

Beds are decent and generally comfortable.

“No aircon” “Damp bed covers” “Great sofabed for kids”

Room

62/100
12 reviews

Rooms are mediocre with standard beds, however bathrooms are unacceptable.

“No shower curtain” “Toilet did not flush properly” “Damp bed covers”

Cleanliness

62/100
5 reviews

Clean.

“Sanitary towels” “Damp bed covers” “Carpets stained”

Amenities

51/100
3 reviews

Average hotel building.

“Modern lobby” “New decorations” “Very few disabled parking spaces”

Food

43/100
7 reviews

Food is not good.

“Soggy bun” “Undercooked burger” “Hard chips”

Review Semantics by TrustYou

Customer Reviews of Novotel Stevenage

3.5 out of 5. Based on 445 guest reviews , Average

Details / Other Expenses

Check In: 14:00
Check Out: 11:00
Year of Last Renovation: 2015
Floors: 2
Rooms: 101
Corridors: All Rooms Have Interior Hallways
Non Smoking Rooms: 101
Handicap Rooms: 2
Suites: 0
Room Windows: Windows Do Open
Cleaning Frequency: Daily
Meeting Rooms: 3 View Spaces
Dist. to Food/Bars: 1.0 Mi
Dist. to 24hr Restaurant: 1.0 Mi
Dist. to Nearest Gym: 2.0 Mi
Policies / Expenses
Cancellation:
12pm on the day of arrival - individual 6 weeks prior - groups
Nightly Parking: 0
Total Taxes: 20.00%
Total Misc Fees: $17.80 USD
(mandatory resort fees/taxes)

Amenities / Features


Pet Friendly? Sorry, pets are not allowed.

  • Air conditioning
  • Alarm clock
  • Baggage storage facilities
  • Breakfast in room
  • Child facilities
  • Conference facilities
  • Credit card accepted: Mastercard/Visa
  • Credit card accepted: American Express
  • Credit card accepted: Discover
  • Credit card accepted: Diners Club
  • Credit card accepted: JCB
  • Dinner available
  • Electronic key card
  • Elevator
  • Facilities for the disabled
  • Games room
  • Hairdryer available
  • Central heating
  • Internet - wireless
  • Ironing facilities
  • Non-smoking rooms
  • 24 hours opened
  • Private bathroom in room
  • Private car parking
  • Quiet location
  • Restaurant
  • 24 hours room service
  • Safe in rooms
  • Self controlled heating/cooling system
  • Shower
  • Tea and coffee making facilities
  • Telephone
  • Telephone in all rooms
  • TV room

Airport & Shuttle Information

Approximitly 10 miles away from Luton Airport

Airport Shuttle? Sorry, no airport shuttle available.

Breakfast Information

Full buffet breakfast £13.95

About Novotel

  • Business and leisure hotel with locations in major international cities, business districts and tourist destinations
  • Spacious guestrooms in a contemporary design with eco-friendly amenities
  • Free Wi-Fi services and plenty of outlets
  • 4 breakfast options: early bird, city breakfast, buffet breakfast, room service and 3 lunch/dinner options: restaurant, bar, and in-room service
  • Uniquely designed meeting room spaces
  • Great accomodation offers for families including breakfast for 2 children under 16 per adult room, late Sunday check-out time (5pm), giveaways and play areas, as well as special kid's menus and baby equipment
  • Fitness and wellness areas

The Novotel highlights above are subject to change without notice.

Meeting Rooms and Banquet Rooms at Novotel Stevenage

Below are the meeting, banquet, conference and event spaces at Novotel Stevenage.

Feel free to use the Novotel Stevenage meeting space capacities chart below to help in your event planning. Hotel Planner specializes in Stevenage event planning for sleeping rooms and meeting space for corporate events, weddings, parties, conventions, negotiated rates and trade shows.

Meeting Room Name L x W x H
(Meters)
Size
(sqm.)
Banquet
5'/6'
Banquet Space Layout
Crescent
Crescent Tables Layout
Classroom
Classroom Meeting Layout
Hollow
Square
Hollow Square Table Layout
U-Shape
U Shape Meeting Layout
Boardroom
Boardroom Meeting Space
Convention
8'/10'
Convention Booth Layout
Theater
Theater Layout
Reception
Reception Desk for Meeting
Regist.
Desk
Registration Desk for Meeting
Lytton Suite 17 x 10 x 2 174 104/120 80 80 70 65 -- --/-- 150 180 --
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Lytton Suite

The Lytton Suite is a ground floor meeting / banqueting suite with natural daylight and air conditioned, for the evening celebration also benefits from an integral bar and a portable wooden dance floor. 3 Sets of Patio doors look out on to a grassed area.
Room Type:
General Meeting Room
Total Size:
174 Sq. Meters
Dimensions:
17 x 10 x 2 Meters
Floor Level:
Ground Level
Power Outlets:
12
Columns:
0
Windows:
3
Natural Light?:
Yes
Obstructions?
No
Built In Screens?
Yes
Built In Stage?
No
Built In A/V?
No
Amenities Available
  • Coffee/Tea Setup
  • Food/Beverage
  • Projection Equip.
  • TV/VCR/DVD
  • WIFI Internet
  • Podium
  • Microphone
  • Teleconferencing
  • White Board
  • Video Conference
  • Flip Chart
  • Air Conditioning
  • Computer Rentals
  • Sound System
Half Day Rental:
£425.00 GBP
Full Day Rental:
£800.00 GBP
Evening Rental:
£300.00 GBP
Cobbold Room 9 x 6 x 2 56 --/30 18 22 -- 22 22 --/-- 40 -- --
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Cobbold Room

The Cobbold Room is a self enclosed conference space. With the flexibilty for your conference to a small dinner meeting. Backing on to our garden area allows the room natural daylight.
Room Type:
General Meeting Room
Total Size:
56 Sq. Meters
Dimensions:
9 x 6 x 2 Meters
Floor Level:
Ground Level
Columns:
0
Windows:
2
Natural Light?:
Yes
Obstructions?
No
Built In Screens?
No
Built In Stage?
No
Built In A/V?
No
Amenities Available
  • Coffee/Tea Setup
  • Food/Beverage
  • Projection Equip.
  • WIFI Internet
  • Podium
  • LAN Internet
  • Teleconferencing
  • Flip Chart
  • Air Conditioning
Half Day Rental:
£350.00 GBP
Full Day Rental:
£220.00 GBP
Evening Rental:
£200.00 GBP
Plowen and Stucley Room 7 x 3 x 2 24 --/-- -- -- -- -- 10 --/-- 12 -- --
Close This

Plowen and Stucley Room

Perfect for small meetings, interviews or syndicate rooms.
Room Type:
General Meeting Room
Total Size:
24 Sq. Meters
Dimensions:
7 x 3 x 2 Meters
Floor Level:
Ground Level
Columns:
0
Windows:
1
Natural Light?:
Yes
Obstructions?
No
Built In Screens?
No
Built In Stage?
No
Built In A/V?
No
Amenities Available
  • Coffee/Tea Setup
  • Food/Beverage
  • Projection Equip.
  • WIFI Internet
  • Podium
  • Teleconferencing
  • Flip Chart
  • Air Conditioning
Half Day Rental:
£250.00 GBP
Full Day Rental:
£130.00 GBP
Evening Rental:
£80.00 GBP

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