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Average
3.5/ 5
Based on 189 guest reviews
- We have an outdoor pool ready for use
- Avg. Group Discount of 15.1%!
- Fitness / Gym is on-site
- 177 rooms in property
- Hotel has 10 floors
- Check-out: 12:00
- Hotel has an eco-friendly policy
- Group booking rating of 0.1/10
Room Types
Local Attractions
Connected to the convention center in two levels, lobby and 4th floor directly from elevators to meeting space of the convention center
Map Location of Aloft Cancun
Verified Reviews of Aloft Cancun
Below are the verified reviews from guests that we have booked recently:"Post Modern, but Ok."
Overall Score3.0/ 5
The hotel is ok. Certainly the decent price reflects the quality. The decor is post-modern. Odd shapes, strange color palettes, and not entirely comfortable furniture decorates the lobby. The rooms were decent, the beds comfortable and the TV large. However, the desk was very small and the desk chair wasn't comfortable. No other seating was available or comfortable. The bathroom was decent, but no bath tub. Although it was cleaner than most hotel shower/bath areas. The Wi-Fi was slower than my home network. It was usable but not reliably fast. My AC was also out of control. My front desk call went unheeded and when I went to the desk after waiting 15 minutes, it finally went answered. The repair guy's solution was to turn the whole unit off, not fix anything. There was a 3 day stretch where room service either didn't clean my room or skipped the bath or bedroom. That was annoying. Decor was dreadful, service was mediocre to poor, but the price was right.
Bill G. (Group coordinator, booked 10 rooms), from 
15-Jan-2014 Verified Review, stayed from Wed Jan 08 to Mon Jan 13 2014 at a $85.00 group rate. 
Customer Reviews of Aloft Cancun
Property Description
Celebrate your style at Aloft Cancun, a hip new hotel where you'll be steps away from the convention center. We offer easy-breezy access to the beach, upscale shopping, sizzling entertainment, vibrant nightlife, and the best restaurants in town.
Green Sustainability
Yes
Details / Other Expenses
| Check In: | 15:00 |
| Check Out: | 12:00 |
| Year of Last Renovation: | 2012 |
| Floors: | 10 |
| Rooms: | 177 |
| Corridors: | All Rooms Have Interior Hallways |
| Non Smoking Rooms: | 177 |
| Handicap Rooms: | |
| Suites: | 2 |
| Room Windows: | Windows Don't Open |
| Cleaning Frequency: | Daily |
| Meeting Rooms: | 1 |
| Meeting Space: | 34 sq. feet |
| Banquet Space: | Holds 400 people |
| Dist. to Food/Bars: | On-site |
| Dist. to 24hr Restaurant: | 0.3 Mi |
| Dist. to Nearest Gym: | On-site |
| Lounge/Bar Hours: | 1 am to 12 pm midnight |
| Pool Info: Outdoor pool open 8:00 am to 10:00 pm.Located on the roof top with gorgeous view of Cancun. | |
Policies / Expenses
| Cancellation: Individuals: 24 hrs prior arrival.Group: depends on size and dates. | |
| Nightly Parking: | 00 |
| Typical Group Deposit: | 100 |
| Total Taxes: | 19.00% |
| Total Misc Fees: | $0.00 USD (mandatory resort fees/taxes) |
| Country Tax: | 16.00% |
| Food and Beverage Tax: | 16.00% |
| Audio Visual Tax: | 16.00% |
| Food and Beverage Service Charge: | 15.00% |
| Avg. Continental Breakfast Cost: | 10.00 Per Person |
| Avg. Plated Breakfast Cost: | 10.00 Per Person |
| Avg. Buffet Breakfast Cost: | 12.00 Per Person |
| Avg. Plated Lunch Cost: | 16.00 Per Person |
| Avg. Buffet Lunch Cost: | 19.00 Per Person |
| Avg. Boxed Lunch Cost: | 12.00 Per Person |
| Avg. Plated Dinner Cost: | 20.00 Per Person |
| Avg. Buffet Dinner Cost: | 23.00 Per Person |
| Morning Break Cost: | 11.00 Per Person |
| Afternoon Break Cost: | 11.00 Per Person |
| Banquet Soda: | 2.00 Per Person |
| Banquet Bottled Water: | 2.00 Per Person |
| Banquet Hosted Bar: | 19.00 Per Person/Per Hour |
| Banquet Reception w Hors d'oeuvres: | 28.00 Per Person/Per Hour |
Amenities / Features
Pet Friendly? Yes! Pets are allowed.
Pet friendly, under 40 pounds
- Air conditioning
- ATM
- Baggage storage facilities
- Bus parking
- Car rental
- Clothes drying
- Conference facilities
- Credit card accepted: Mastercard/Visa
- Credit card accepted: American Express
- Dinner available
- Electronic key card
- Elevator
- Express Check-Out
- Facilities for the disabled
- Fax available
- Fitness and health center
- Generator for sleeping rooms
- Generator for public spaces
- Hairdryer available
- Handicap accessible
- Ice Maker
- Internet - wireless
- Internet is Complimentary
- Ironing facilities
- Jogging path
- Laundry facilities
- Laundry valet service
- Licensed bar
- Mini bar
- Non-smoking rooms
- 24 hours opened
- Pets allowed
- Private bathroom in room
- Private car parking
- Refrigerator
- Restaurant
- Safe in rooms
- Shower
- Solarium
- Spa
- Swimming pool - outdoor
- Tea and coffee making facilities
- Telephone
- Telephone in all rooms
- Television
- TV - Free Cable
- TV - Free HBO
- Terrace
- TV room
- Valet Parking
- Voicemail
Airport & Shuttle Information
Located at only 20-25 minutes from airport.Shuttle service avialable at the aiport & $ 14 usd one way and taxis as well.
Local Shuttle Info: From airport to hotel
Airport Shuttle? Sorry, no airport shuttle available.Breakfast Information
Breakfast buffet and a la carte served daily from 6:30 am to 11:00 am.$ 11.00 usd + 16% tax + 15% of service change.
About aloft
- Stylish, boutique hotels
- W XYZ bar offers unique, signature cocktails
- Extra large windows and 9-foot ceilings
- In-room magazines, safe, platform bed and LCD flat-panel TV's
- Bliss Spa bath products and walk-in showers with large showerheads
- Free wired and wireless high-speed internet in all guest rooms
- Free coffee/tea
- Many plug outlets
The aloft highlights above are subject to change without notice.
Seasonality of Hotel Rates at Aloft Cancun
The graph above is seasonality of room rates for both group/meeting quotes and the lowest online individual rates our system could find at the time the group bid was entered. The most competitive group deal shown is 29.7% in October 2015 and the highest average individual rate is $210 in the month of December 2015. This chart will show past seasonality and also project future months. If you are flexible with dates, you may want to consider staying at Aloft Cancun in a month when rates are lower.
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