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Average
3.0/5
Based on 433 guest reviews
- Includes an outdoor swimming pool
- Complimentary breakfast is offered
- Gym / Fitness Center Available
- 60 sleeping rooms in hotel
- 2 floors in hotel
- Check in: 3:00 PM
- Groups/Meetings rating of 7.6/10
Standard prices by room type for the next 60 days
Room Types
Check RatesAAA Rate - 1 King Bed Accessible Roll in Shower Toilet with Grab Bars Accessible Tub
Non-Smoking
Check RatesSenior AARP Rate ID Required 1 King Bed Accessible - Free WiFi 1st Floor Pillow Top
Non-Smoking
Check RatesSenior AARP Rate ID Required 1 King Bed Accessible Coffeemaker Free Full Breakfast Hair
Non-Smoking
Check RatesSenior AARP Rate ID Required 1 King Bed Accessible Roll in Shower Toilet with Grab Bars Accessible T
Non-Smoking
Check RatesSenior AARP Rate ID Required 2 Queen Beds Accessible - Free WiFi 32 Inch TV Iron and Ironing
Non-Smoking
Check RatesSenior AARP Rate ID Required 2 Queen Beds Accessible - Free WiFi Coffeemaker Table
Non-Smoking
Check RatesSpring Svgs Weekday Member 1 King Bed Accessible Coffeemaker Free Full Breakfast Hair
Non-Smoking
Check RatesSpring Svgs Weekday Member 1 King Bed Accessible Roll in Shower Toilet with Grab Bars Accessible Tub
Non-Smoking
Check RatesSpring Svgs Weekday Member 2 Queen Beds Accessible - Free WiFi 32 Inch TV Iron and Ironing
Non-Smoking
Check RatesSpring Svgs Weekday Member 2 Queen Beds Accessible - Free WiFi Coffeemaker Table
Non-Smoking
Local Attractions
University of Phoenix Stadium, Peoria Sports Complex, Gila River Arena, Arrowhead Towne Center Shopping Mall, Camelback Ranch Sports Complex, Phoenix International Raceway, Sunsplash Waterpark
Map & Attractions for The Hotel Serene
Verified Reviews of The Hotel Serene
Below are the verified reviews from guests that we have booked recently: "Would have been five stars but."
Overall Score3.0/ 5
The overall room was great and so was the area. The only reason I rated it 3/5 was because the room started to smell really bad in the middle of the night like something was rotten. I called the front desk to see if I could switch rooms but understandably we could not because they were sold out. But the only fix that was offered was to spray air freshener in the room which did not last very long. If the person that came and checked on the room would have a little more to help maybe investigate the source of the smell I would have been happier.
Manuel Z. (Individual traveler, booked 1 room), from 
22-Feb-2021 Verified Review, stayed from Fri Feb 19 to Sat Feb 20 2021 at a $74.99 average nightly rate. 
"The room wasn't cleaned at all."
Overall Score1.0/ 5
The room wasn't cleaned. Items were left in room from prior guest, He tried getting in using his key. When that didn't work he manually tried the door knob and the inside lock stopped his entry. I had to leave and get another hotel. Joe Boone.
Cynthia M. (Individual traveler, booked 1 room), from
30-Jun-2020 Verified Review, stayed from Thu Jun 25 to Fri Jun 26 2020 at a $75.84 average nightly rate. "There is no Ramada in Glendale, AZ. You reserved a room for me that did not exist."
Overall Score1.0/ 5
I had to pay for a room at another Hotel. I can not reach you by phone. I hope my credit card company will be able to get my money back.
Janet M. (Individual traveler, booked 1 room), from
06-Jun-2020 Verified Review, stayed from Thu Jun 04 to Fri Jun 05 2020 at a $60.41 average nightly rate. "Adequate"
Overall Score3.0/ 5
Old hotel and was obvious but adequate for a night stay.
Phyllis W. (Individual traveler, booked 1 room), from
02-Mar-2019 Verified Review, stayed from Wed Feb 27 to Thu Feb 28 2019 at a $134.10 average nightly rate. Property Description
Our hotel is located in the North West Valley just off the 101 and Bell Rd. Our location is ideal to go anywhere in the Valley. Key attractions near our hotel include the Peoria Sports Complex, AZIce, Goodyear Sport Complex, University of Phoenix Stadium and Gila River Arena. We are also next to Arrowhead Towne Center and dozen of your favorite chain restaurants like Applebees, Cheesecake Factory, Olive Garden, Famous Dave's BBQ, Red Lobster and P.F.Chang's just to name a few. Our hospitality, clean rooms and amenities are perfect for groups and out of town visitors. Rooms all offer microwaves, refrigerators, coffee makers and irons. Enjoy a free breakfast, swimming pool, fitness center and guest laundry to make your stay complete.
Details / Other Expenses
| Check In: | 3:00 PM |
| Check Out: | 12:00 PM |
| Year of Last Renovation: | 2007 |
| Floors: | 2 |
| Rooms: | 60 |
| Corridors: | All Rooms Have Exterior Hallways |
| Non Smoking Rooms: | 56 |
| Handicap Rooms: | |
| Suites: | 0 |
| Room Windows: | Windows Do Open |
| Cleaning Frequency: | Daily |
| Meeting Rooms: | 1 |
| Meeting Space: | 600 sq. feet |
| Dist. to Food/Bars: | 0.3 Mi |
| Dist. to 24hr Restaurant: | 0.3 Mi |
| Dist. to Nearest Gym: | On-site |
| Pool Info: Outdoor heated pool open year round from 8 am to 10 pm | |
Policies / Expenses
| Cancellation: 24 Hours | |
| Nightly Parking: | 0 |
| Total Taxes: | 12.78% |
| Total Misc Fees: | $0.00 USD (mandatory resort fees/taxes) |
Amenities / Features
- Air conditioning
- Alarm clock
- Baggage storage facilities
- Central location
- Clothes drying
- Complimentary breakfast
- Complimentary newspaper
- Credit card accepted: Mastercard/Visa
- Credit card accepted: American Express
- Credit card accepted: Discover
- Credit card accepted: Diners Club
- Electronic key card
- Facilities for the disabled
- Fax available
- Fitness and health center
- Free local calls
- Hairdryer available
- Handicap accessible
- Ice Maker
- Internet - wireless
- Free WiFi Internet
- Ironing facilities
- Laundry facilities
- Microwave in room
- Non-smoking rooms
- 24 hours opened
- Office or business center
- Pets allowed
- Private bathroom in room
- Quiet location
- Radio in room
- Refrigerator
- Self controlled heating/cooling system
- Shop
- Shower
- Swimming pool - outdoor
- Tea and coffee making facilities
- Telephone
- Telephone in all rooms
- Telephone - Free local calls
- Television
- TV - Free Cable
- TV Channel: HBO
- TV room
- Voicemail
Airport & Shuttle Information
Phoenix Sky Harbor Airport, 30-45 minutes away, No-shuttle on site, one way taxi approx. $40
Airport Shuttle? Sorry, no airport shuttle available.Breakfast Information
Free Continental Breakfast served daily
Pet Friendly?
Service animals complying with ADA Title lll regulations are allowed.
Yes! Pets are allowed.$10 per night and due to allergy purposes guests would require to stay in a smoking room.
Previously known as:
Ramada at Arrowhead, Ramada Glendale
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FAQs about The Hotel Serene
What time is check in?
Check in time is 3:00 PM based on the hotel's local time. Early check in may be available if requested at the front desk on the day of check-in.
What time is check out?
Check out time is 12:00 PM based on the hotel's local time. Late check out may be available if requested at the front desk during your stay.
How many rooms does The Hotel Serene have?
There are 60 sleeping rooms in the hotel.
Is there any meeting space at The Hotel Serene?
Yes, they have 1 meeting room that can support various table layouts.
What kind of breakfast is at The Hotel Serene?
Free Continental Breakfast served daily
Can I get a AAA rate at The Hotel Serene?
Yes, they have stay dates that support AAA hotel discounts. Example room type: AAA Rate - 1 King Bed Accessible - Free WiFi 1st Floor Pillow Top
Can I get a Senior or AARP rate at The Hotel Serene?
Yes, they have stay dates that support Senior hotel discounts. Example room type: Senior AARP Rate ID Required 1 King Bed Accessible - Free WiFi 1st Floor Pillow Top
Is there a gym at The Hotel Serene?
Yes, there is a gym/fitness area available on-site at the property.
Is there a pool at The Hotel Serene?
Yes, there is a pool on-site at the property. Outdoor heated pool open year round from 8 am to 10 pm.
Testimonials:
"This is awesome. Thank you for your response, as well as your recommendations. I have been fiddle faddling with this for months. The hours have been endless. What a great site for easy access and your tremendous help! Thank you gobs!" L.H. - Beaumont, TX
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