Quality Inn & Suites

1010 Washington St. East, Charleston, WV 25301 United States (USA)
View Map Reservations: 1-800-760-7718
2.0 Star Property
38.349842-81.630660
Choice Hotels Announces Commitment To Clean Initiative: Guests may experience a growing variety of new and improved protocols, products and communications, some of which are already in place, to promote health and safety, including; Heightened cleaning protocols for high-traffic areas, Changes in breakfast offerings, Housekeeping "on-demand" option, Hand sanitizing stations, Enhancements to help facilitate contactless check-in and check-out, Personal protective equipment for hotel staff Read More
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Average
3.5/5

Based on 70 guest reviews

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  • Includes an outdoor swimming pool
  • Gym is available on property
  • 119 rooms in property
  • 7 floors in hotel
  • Check-in: 3:00 PM
  • Check-out: 12:00 PM
  • Hotel has an eco-friendly policy
  • Group booking rating of 10.0/10

Check Current Prices






Include Discounts:

Standard prices by room type for the next 60 days

Rates shown are nightly rates before taxes and do not necessarily reflect all discounts available. The chart provides the cheapest public rates available by room type.

Room Types

Check Rates1 King Bed
Smoking    Non-Smoking
Check Rates1 King Bed High Speed Internet Accessible Refrigerator, Coffee Maker Iron and Ironing Board Hairdrye
Non-Smoking
Check Rates1 King Bed High Speed Internet Refrigerator Coffmaker Iron Hair Dryer Full Breakfast
Smoking    Non-Smoking
Check Rates1 King Bed High Speed Refridgerator Coffmaker Iron Hair Fu
Smoking    Non-Smoking
Check Rates1 King Bed High Speed Refridgerator Coffmaker Iron Hair Full Breakfast
Smoking    Non-Smoking
Check Rates1 King Bed Hot Deal
Non-Smoking
Check Rates1 King Bed Refrigerator Last Minute Savings
Non-Smoking
Check Rates1 King Bed Refrigerator Web Special
Smoking    Non-Smoking
Check Rates1 King Bed Refrigerator, Free WiFi 32 Inch LCD Plasma TV Am Fm
Non-Smoking
Check Rates1 King Bed Room Full Breakfast Internet Refrigerator
Non-Smoking
Check Rates1 or 2 Beds
Non-Smoking
Check Rates1 Queen Bed Accessible
Smoking    Non-Smoking
Check Rates1 Queen Bed Accessible - Free WiFi 32 Inch LCD Plasma TV Am Fm
Non-Smoking
Check Rates1 Queen Bed Accessible Bathtub
Non-Smoking
Check Rates1 Queen Bed Accessible Bathtub Last Minute Savings
Non-Smoking
Check Rates1 Queen Bed Accessible Bathtub Web Special
Non-Smoking
Check Rates1 Queen Bed Accessible Room Full Breakfast
Non-Smoking
Check Rates1 Queen Bed Accessible Web Special
Smoking    Non-Smoking
Check Rates1 Queen Bed Mobility Accessible Bathtub Full Breakfast
Non-Smoking
Check Rates1 Queen Bed Mobility Accessible Roll in Shower Full Breakf
Non-Smoking
Check Rates1 Queen Bed Mobility Accessible Roll in Shower Full Breakfast
Non-Smoking
Check Rates1 Queen Bed Mobility Accessible Walk in Shower Full Breakf
Smoking
Check Rates1 Queen Bed Mobility Accessible Walk in Shower Full Breakfast
Smoking
Check Rates2 Queen Beds
Non-Smoking
Check Rates2 Queen Beds High Speed Internet Refrigerator Coffmaker Iron Hair Dryer Full Breakfast
Smoking    Non-Smoking
Check Rates2 Queen Beds High Speed Refridgerator Coffmaker Iron Hair
Smoking    Non-Smoking
Check Rates2 Queen Beds High Speed Refridgerator Coffmaker Iron Hair Full Breakfast
Smoking    Non-Smoking
Check Rates2 Queen Beds Hot Deal
Non-Smoking
Check Rates2 Queen Beds Refrigerator
Smoking    Non-Smoking
Check Rates2 Queen Beds Refrigerator Last Minute Savings
Non-Smoking
Check Rates2 Queen Beds Refrigerator Web Special
Smoking    Non-Smoking
Check Rates2 Queen Beds Refrigerator, Free WiFi 32 Inch LCD Plasma TV
Non-Smoking
Check Rates2 Queen Beds Room Full Breakfast Internet Refrigerator
Non-Smoking
Check RatesAccessible Tub 1 Queen Bed
Non-Smoking
Check RatesAccessible Tub 1 Queen Bed Hot Deal
Non-Smoking
Check RatesCcra 1 King Bed Refrigerator, Free WiFi 32 Inch LCD Plasma TV Am Fm
Non-Smoking
Check RatesCcra 1 Queen Bed Accessible - Free WiFi 32 Inch LCD Plasma TV Am Fm
Non-Smoking
Check RatesCcra 2 Queen Beds Refrigerator, Free WiFi 32 Inch LCD Plasma TV
Non-Smoking
Check RatesInnovative Lodging Concepts 1 King Bed Refrigerator, Free WiFi 32 Inch LCD Plasma TV A
Non-Smoking
Check RatesInnovative Lodging Concepts 1 Queen Bed Accessible - Free WiFi 32 Inch LCD Plasma TV
Non-Smoking
Check RatesInnovative Lodging Concepts 2 Queen Beds Refrigerator, Free WiFi 32 Inch LCD Plasma TV
Non-Smoking
Check RatesSpring and Summer Getaway 1 King Bed High Speed Refridgerator Coffmaker Iron Hair Full Breakfast
Smoking    Non-Smoking
Check RatesSpring and Summer Getaway 1 Queen Bed Mobility Accessible Bathtub Full Breakfast
Non-Smoking
Check RatesSpring and Summer Getaway 1 Queen Bed Mobility Accessible Roll in Shower Full Breakfast
Non-Smoking
Check RatesSpring and Summer Getaway 1 Queen Bed Mobility Accessible Walk in Shower Full Breakfast
Smoking
Check RatesSpring and Summer Getaway 2 Queen Beds High Speed Refridgerator Coffmaker Iron Hair Full Breakfast
Smoking    Non-Smoking

Local Attractions

The Clay Center, Historical Capitol Street, Business District, Charleston Civic Center, Town Center Mall, Haddad's Riverfront Park, Appalachian Power Park, State Capitol Complex, University of Charleston, WV Cultural Center and History Meuseum, Capitol Market.

Verified Reviews of Quality Inn & Suites

Below are the verified reviews from guests that we have booked recently:
"Dirty"
Overall Score2.0/ 5
The hotel was dirty. The hallway carpet was full of stains. In the room wasn't any better. There was something all over the big mirror. Under the sink wasn't cleaned because there was something red. When you waited for the elevator you could smell people smoking in the stairwell. We only stayed because all the other Hotels in the area were booked due to several functions. Definitely will never stay there again.
(Individual traveler, booked 1 room), from US flag
23-Jun-2021 Verified Review, stayed from Thu Jun 17 to Mon Jun 21 2021 at a $89.49 average nightly rate.
"Reasonable rate, poor cleanliness."
Overall Score3.0/ 5
Staff very kind. Rate rate, trash was still in room and food left in refrigerator.
(Individual traveler, booked 1 room), from US flag
15-Jun-2021 Verified Review, stayed from Sat Jun 12 to Sun Jun 13 2021 at a $81.99 average nightly rate.
"Excellent customer service."
Overall Score5.0/ 5
I had a wonderful time, the staff was absolutely fantastic very friendly and willing to help with anything they could hotel smelled very clean and the room was very clean definitely will be making this my hotel on future visits.
(Individual traveler, booked 1 room), from US flag
08-Jun-2021 Verified Review, stayed from Fri Jun 04 to Sun Jun 06 2021 at a $62.99 average nightly rate.
"Needs a complete update."
Overall Score1.0/ 5
The TV stand was falling apart. The pictures online did not resemble the hotel at all. The guy at the counter talked about drug addicts staying there. It was a dump.
(Individual traveler, booked 1 room), from US flag
11-May-2021 Verified Review, stayed from Sat May 08 to Sun May 09 2021 at a $84.00 average nightly rate.
"Quality Inn Charleston, WV."
Overall Score1.0/ 5
Tub would not drain, towel rack fell off the wall, No ice machine in the entire hotel worked, limited breakfast out 30 minutes after opening (hotel not full). And management did not seem to care!
(Individual traveler, booked 1 room), from US flag
10-Mar-2021 Verified Review, stayed from Thu Mar 04 to Fri Mar 05 2021 at a $80.99 average nightly rate.
"Great Stay"
Overall Score4.0/ 5
Had a wonderful stay and they also allowed me to bring my fur baby mist with me staff were helpful room very nice.
(Individual traveler, booked 1 room), from US flag
25-Jul-2014 Verified Review, stayed from Thu Jun 05 to Fri Jun 06 2014 at a $90.44 average nightly rate.
3.5 out of 5. Based on 70 guest reviews

Property Description

The Charleston Plaza Hotel is conveniently located in downtown Charleston with easy accessibility from the I-64, I-77 and I-79. There are many restaurants and attractions within walking distance, or just a short drive from the hotel. We are across the street from the Clay Center for the Arts and Sciences, just a few blocks from the Town Center Mall and Charleston Civic Center, and just a mile away from the WV State Capitol Building, Cultural Center and WV History Museum. Each guest room includes a flat screen TV, refrigerator, free high speed internet access, hairdryer, iron & ironing board and more. There is a microwave in the lobby which guests can use, or they are available upon request. We have a 24-hour fitness center and a seasonal outdoor pool. Meeting space is available for rent, as well. The hotel also offers coffee service daily from 6:00am to 10:00am in the lobby.

Green Sustainability

low flow showers, CFL's, low flow toilets, recycle toner cartridges and CFL's, HVAC on thermostat 100%

Details / Other Expenses

Check In: 3:00 PM
Check Out: 12:00 PM
Year of Last Renovation: 2017
Floors: 7
Rooms: 119
Corridors: All Rooms Have Interior Hallways
Non Smoking Rooms: 119
Handicap Rooms: 8
Rooms with 1 Bed: 37
Rooms with 2 Beds: 82
Suites: 0
Room Windows: Windows Don't Open
Cleaning Frequency: Daily
Meeting Rooms: 1 View Spaces
Meeting Space: 650 sq. feet
Banquet Space: Holds 48 people
Dist. to Food/Bars: 0.3 Mi
Dist. to 24hr Restaurant: 1.0 Mi
Dist. to Nearest Gym: On-site
Pool Info: Outdoor/Seasonal
Ownership: CRU Property Management
Policies / Expenses
Cancellation:
24 Hour Individuals / 48 Hour groups
Nightly Parking: 0.00
Typical Group Deposit: CC to hold
Total Taxes: 13.00%
Total Misc Fees: $0.00 USD
(mandatory resort fees/taxes)
State Tax: 7.00%
Occupancy Tax: 6.00%
Food and Beverage Tax: 0.00%
Resort/Hotel Fee: 0.00 Per Night
Parking Fee: 0.00 Per Night
Cleaning Fee: 0.00 Per Night
Porterage Fee: 5.00 Per Item (must be arranged in advan)
Gym Fee: 0.00 Per Day
Spa Fee: 0.00 Per Day
Rooms Wireless Internet Fee: 0.00 Per Day
Rooms Wired Internet Fee: 0.00 Per Day
Meeting Wireless Internet Fee: 0.00 Per Day
Meeting Wired Internet Fee: 0.00 Per Day
Avg. Continental Breakfast Cost: 0.00 Per Person
Banquet Soda: 1.00 Per Item
Banquet Bottled Water: 1.00 Per Item

Amenities / Features


  • Air conditioning
  • Alarm clock
  • Bus parking
  • Central location
  • Credit card accepted: Mastercard/Visa
  • Credit card accepted: American Express
  • Credit card accepted: Discover
  • Credit card accepted: Diners Club
  • Electronic key card
  • Elevator
  • Express Check-Out
  • Facilities for the disabled
  • Fax available
  • Fitness and health center
  • Free local calls
  • Hairdryer available
  • Handicap accessible
  • Ice Maker
  • Internet - wireless
  • Free WiFi Internet
  • Non-smoking rooms
  • 24 hours opened
  • Pets allowed
  • Private bathroom in room
  • Radio in room
  • Self controlled heating/cooling system
  • Shower
  • Swimming pool - outdoor
  • Tea and coffee making facilities
  • Telephone
  • Telephone in all rooms
  • Telephone - Free local calls
  • Television
  • TV Channel: HBO
  • Travellers cheques accepted

Airport & Shuttle Information

Yeager Airport is located only 5 miles away. Taxi service runs about $10-$15

Local Shuttle Info: The Quality Inn & Suites Charleston does not offer a shuttle at this time.

Breakfast Information

Quality Inn & Suites Charleston offers complimentary breakfast buffet on a daily basis.

Pet Friendly?

Service animals complying with ADA Title lll regulations are allowed.

Yes! Pets are allowed.
Quality Inn & Suites Charleston is not pet friendly hotel. We honor service animals; however, advance notification is required.

Parking Info

Free, ground-level parking is provided to all hotel guests.

Internet / WiFI

Wi-Fi is complimentary throughout the hotel.

About Quality Inns

  • Comfortable bedding with soft pillows
  • Hot, fresh, and healthy breakfast options available at certain locations
  • Known for providing friendly services
  • Free high-speed internet, local U.S. calls, and daily USA TODAY newspaper
  • Fresh coffee and tea in the lobby 24/7
  • Great meeting space also offered at most locations

The Quality Inns highlights above are subject to change without notice.

Previously known as:
Best Western Charleston Plaza Hotel, Motel 6 Charleston Civic Center, Super 8 of Charleston, Best Western Charleston Plaza, Charleston Plaza Hotel

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Meeting Rooms and Banquet Rooms at Quality Inn & Suites

Below are the meeting, banquet, conference and event spaces at Quality Inn & Suites.

Feel free to use the Quality Inn & Suites meeting space capacities chart below to help in your event planning. Hotel Planner specializes in Charleston event planning for sleeping rooms and meeting space for corporate events, weddings, parties, conventions, negotiated rates and trade shows.

Meeting Room Name L x W x H
(Feet)
Size
(sqft.)
Banquet
5'/6'
Banquet Space Layout
Crescent
Crescent Tables Layout
Classroom
Classroom Meeting Layout
Hollow
Square
Hollow Square Table Layout
U-Shape
U Shape Meeting Layout
Boardroom
Boardroom Meeting Space
Convention
8'/10'
Convention Booth Layout
Theater
Theater Layout
Reception
Reception Desk for Meeting
Regist.
Desk
Registration Desk for Meeting
The Capital Room 36 x 18 x 9 64848/--30361616204/364681
Close This

The Capital Room

The Event Space has dedicated restrooms and a dedicated 18 car lot with a private entrance to the Space, as well as two other entry points. There is also a serving area off of the main floor space.
Room Type:
General Meeting Room
Total Size:
648 Sq. Mi
Dimensions:
36 x 18 x 9 Ft.
Floor Level:
1
Power Outlets:
5
Columns:
0
Windows:
5
Natural Light?:
Yes
Obstructions?
No
Built In Screens?
No
Built In Stage?
No
Built In A/V?
No
Amenities Available
  • Coffee/Tea Setup
  • Food/Beverage
  • Projection Equip.
  • TV/VCR/DVD
  • WIFI Internet
  • White Board
  • Flip Chart
  • Air Conditioning
Discounts are base on the number of rooms booked or the amount of days the space is booked.

FAQs about Quality Inn & Suites

What time is check in?

Check in time is 3:00 PM based on the hotel's local time. Early check in may be available if requested at the front desk on the day of check-in.

What time is check out?

Check out time is 12:00 PM based on the hotel's local time. Late check out may be available if requested at the front desk during your stay.

How many rooms does Quality Inn & Suites have?

There are 119 rooms in the property.

Is there any meeting space at Quality Inn & Suites?

Yes, they have 1 meeting room that can support various table layouts.

What kind of breakfast is at Quality Inn & Suites?

Quality Inn & Suites Charleston offers complimentary breakfast buffet on a daily basis.

What parking is available at Quality Inn & Suites?

Free, ground-level parking is provided to all hotel guests.

How much does internet cost?

Wi-Fi is complimentary throughout the hotel.

Can I get a AAA rate at Quality Inn & Suites?

Yes, they have stay dates that support AAA hotel discounts. Example room type: AAA Rate - 1 King Bed High Speed Refridgerator Coffmaker Iron Hair Ful

Can I get a Senior or AARP rate at Quality Inn & Suites?

Yes, they have stay dates that support Senior hotel discounts. Example room type: Senior AARP Rate ID Required 1 King Bed Refrigerator, Free WiFi 32 Inch LCD Plasma TV

Is there a gym at Quality Inn & Suites?

Yes, there is a gym/fitness area available on-site at the property.

Is there a pool at Quality Inn & Suites?

Yes, there is a pool on-site at the property. Outdoor/Seasonal.

Testimonials:

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"Your company has been very useful in narrowing down hotel locations. I like the fact that you give the contact persons information and I'm not having to search for phone numbers to contact them." R.B. - Raleigh, NC

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