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Poor
2.0/5
Based on 721 guest reviews
- Has an outdoor pool!
- Shuttle to airport available
- Gym is available on property
- 122 rooms in hotel
- 3 floors in hotel
- 4 suites in hotel
- Check-in time: 3:00 pm
- Has environment-friendly policy
- Group booking rating of 9.7/10
- 4 meeting rooms in hotel
Standard prices by room type for the next 60 days
Room Types
Check Rates1 King Bed - Free WiFi Bed with Adjustable Firmness Dial Hi Def Flat Screen TV Refrigerator Pod Coff
Non-Smoking
Check Rates1 King Bed Hearing Accessible Visual Firealarm Door Phone Alert Free WiFi HDTV with Hidef Channels
Non-Smoking
Check Rates1 King Bed Junior Suite with Sofa Bed Living Area Free WiFi HDTV with Hidef Channels Refrigerator, M
Non-Smoking
Check Rates1 King Bed with Sofa Bed - Free WiFi Bed with Adjustable Firmness Dial Hi Def Flat Screen TV Refrige
Non-Smoking
Check Rates1 King Mobility Accessible with BathTub - Free WiFi Bed with Adjustable Firmness Dial Hi Def Flat Sc
Non-Smoking
Check Rates1 King Mobility Hearing Accessible Roll in Shower Visual Firealarm Door Phone Alert Free WiFi HDTV w
Non-Smoking
Check Rates2 Double Beds - Free WiFi HDTV with Hidef Channels Refrigerator, Microwave Pod Coffee Brwr
Non-Smoking
Check Rates2 Double Beds Hearing Accessible Visual Firealarm Door Phone Alert Free WiFi HDTV with Hidef Channel
Non-Smoking
Check Rates2 Double Beds Junior Suite with Sofa Bed Living Area Free WiFi HDTV with Hidef Channels
Non-Smoking
Check Rates2 Double Beds Junior Suite with Sofa Bed Living Area Free WiFi HDTV with Hidef Channels Refrigerator
Non-Smoking
Check Rates2 Double Beds with Twin Sofa Bed - Free WiFi HDTV with Hidef Channels Refrigerator, Microwave Pod Co
Non-Smoking
Check Rates2 Double Mobility Accessible with BathTub - Free WiFi HDTV with Hidef Channels
Non-Smoking
Check Rates2 Double Mobility Accessible with BathTub - Free WiFi HDTV with Hidef Channels Refrigerator, Microwa
Non-Smoking
Check Rates2 Double Mobility Hearing Accessible with Roll in Shower Visual Firealarm Door Phone Alert Free WiFi
Non-Smoking
Check Rates2x Points 2 Double Beds Junior Suite with Sofa Bed Living Area Free WiFi HDTV with Hidef Channels
Non-Smoking
Check Rates2x Points 2 Double Beds with Twin Sofa Bed - Free WiFi HDTV with Hidef Channels
Non-Smoking
Check Rates2x Points 2 Double Mobility Accessible with BathTub - Free WiFi HDTV with Hidef Channels
Non-Smoking
Check RatesAARP Member Rate 2 Double Beds Junior Suite with Sofa Bed Living Area Free WiFi HDTV with Hidef Chan
Non-Smoking
Check RatesAARP Member Rate 2 Double Beds with Twin Sofa Bed - Free WiFi HDTV with Hidef Channels
Non-Smoking
Check RatesBreakfast Buffet Included 1 King Bed - Free WiFi Bed with Adjustable Firmness Dial
Non-Smoking
Check RatesBreakfast Buffet Included 2 Double Beds Junior Suite with Sofa Bed Living Area Free WiFi HDTV with H
Non-Smoking
Check RatesBreakfast Buffet Included 2 Double Beds with Twin Sofa Bed - Free WiFi HDTV with Hidef Channels
Non-Smoking
Check RatesBreakfast Buffet Included 2 Double Mobility Accessible with BathTub - Free WiFi HDTV with Hidef Chan
Non-Smoking
Check RatesRestricted Cxl 2 Double Beds Junior Suite with Sofa Bed Living Area Free WiFi HDTV with Hidef Channe
Non-Smoking
Check RatesRestricted Cxl 2 Double Beds with Twin Sofa Bed - Free WiFi HDTV with Hidef Channels
Non-Smoking
Check RatesRestricted Cxl 2 Double Mobility Accessible with BathTub - Free WiFi HDTV with Hidef Channels
Non-Smoking
Check RatesSenior Savings 2 Double Beds with Twin Sofa Bed - Free WiFi HDTV with Hidef Channels
Non-Smoking
Local Attractions
We are located adjacent to the Pontchartrain Convention Center and walking distance from the Treasure Chest Casino. We are approximately 2 miles from the Esplanade shopping cneter and many restaurants, and 13 miles from downtown New Orleans and the French Quarter.
Map and Points of Interest Near Hilton Garden Inn New Orleans Airport
Verified Reviews of Hilton Garden Inn New Orleans Airport
Below are the verified reviews from guests that we have booked recently: "Great Service!"
Overall Score4.0/ 5
Overall reception A1! Excellent, friendly and helpful staff at the front desk.
Lisa S. (Individual traveler, booked 1 room), from 
11-Oct-2022 Verified Review, stayed from Sat Oct 08 to Sun Oct 09 2022 at a $155.99 average nightly rate. 
"Very poor hotel."
Overall Score2.0/ 5
Our room was damp and musty, the swimming pool was dirty and no house keeping. We had to reuse our towels and wash clothes. I'll never stay there again.
Thad L. (Individual traveler, booked 1 room), from
06-Sep-2022 Verified Review, stayed from Fri Sep 02 to Sun Sep 04 2022 at a $151.01 average nightly rate. "Must get this hotel some upgrades. Carpet is filthy."
Overall Score2.0/ 5
The name Hilton says that my experience should be pleasant. I will say the reception area was upgraded and clean. Also receptionist was very helpful and informative. Let's begin with the elevator, only one is available and it is noisy and seems like it was going to breakdown soon. While walking to our room the hallway carpet was old and dirty. Trash in an area not far from our room. At first glance our room looked clean and beds were clean. The carpet looks really worn. In the bathroom looked updated but the grout and tub were not as I thought. Grout was dirty and tub had rust. Also soap was old looking and very small. There was only one to use for bath or hand washing.
Analida S. (Individual traveler, booked 1 room), from
30-Jun-2022 Verified Review, stayed from Mon Jun 27 to Tue Jun 28 2022 at a $167.99 average nightly rate. "Pleasant & Clean"
Overall Score3.0/ 5
Pleasant and clean.
Ellen G. (Individual traveler, booked 1 room), from
11-Feb-2022 Verified Review, stayed from Thu Feb 10 to Fri Feb 11 2022 at a $196.00 average nightly rate. "Comfortable and clean."
Overall Score5.0/ 5
Enjoyed the stay and the amenities.
Cheryl B. (Individual traveler, booked 1 room), from
28-Dec-2021 Verified Review, stayed from Tue Dec 14 to Wed Dec 15 2021 at a $250.45 average nightly rate. "Awful took my money twice."
Overall Score1.0/ 5
Took over 500.00 from an elderly person won't give any of it back I am on Social security and do not have extra money to throw around.
Darlene M. (Individual traveler, booked 1 room), from
03-Dec-2021 Verified Review, stayed from Sun Nov 07 to Mon Nov 08 2021 at a $171.99 average nightly rate. "No food or drink or shuttle to the airport."
Overall Score2.0/ 5
Roach in my room.
Darlene M. (Individual traveler, booked 1 room), from
01-Dec-2021 Verified Review, stayed from Sun Nov 07 to Mon Nov 08 2021 at a $171.99 average nightly rate. "Dirty/Falling apart/Kitchen down."
Overall Score2.0/ 5
A WAST OF HARD EARNED MONEY.
Eugene C. (Individual traveler, booked 1 room), from
23-Nov-2021 Verified Review, stayed from Sat Nov 20 to Sun Nov 21 2021 at a $238.00 average nightly rate. "No shuttle place was dirty room smelled."
Overall Score3.0/ 5
this was a hilton couldn,t believe it.
Judith D. (Individual traveler, booked 1 room), from
15-Nov-2021 Verified Review, stayed from Thu Nov 11 to Fri Nov 12 2021 at a $183.63 average nightly rate. "Clean and quiet."
Overall Score5.0/ 5
Clean and quiet.
Shirley D. (Individual traveler, booked 1 room), from
15-Nov-2021 Verified Review, stayed from Fri Nov 12 to Sat Nov 13 2021 at a $215.99 average nightly rate. "Charged me twice for the same room."
Overall Score1.0/ 5
No food no shuttle.
Darlene M. (Individual traveler, booked 1 room), from
10-Nov-2021 Verified Review, stayed from Sun Nov 07 to Mon Nov 08 2021 at a $171.99 average nightly rate. "Roach in the bathroom,no shuttle,no breakfast or lunch or dinner offered."
Overall Score3.0/ 5
Roach in bathroom,no shuttle no dinner or lunch or breakfast offered Charged me twice for my room 230.02 and 300.00 for the same room Will get in touch with my lawyer I am elderly and on Social Security I need my money you can reach me at 704 798 0196 the lady at desk was real nice she said my room was paid and then you charged me again.
Darlene M. (Individual traveler, booked 1 room), from
10-Nov-2021 Verified Review, stayed from Sun Nov 07 to Mon Nov 08 2021 at a $171.99 average nightly rate. Property Description
HOTEL AMENITIES & SERVICES* Located overlooking Lake Pontchartrain next to the Pontchartrain Convention Center and the Treasure Chest Casino.* All guestrooms have microwave, keurig coffeemaker, refrigerator, iron/board, hair dryer, complimentary high speed internet access, two phones, pay per view movies.* Garden Grill Restaurant open for breakfast and dinner.* In-room dining from 5pm-10pm* 24 Hour Pavilion Pantry* Complimentary 24 Hour Business Center.* Complimentary airport shuttle 24 hours.* Complimentary guest parking.* Heated outdoor swimming pool and whirlpool.We have 3 meeting rooms that total approximately 1600 square feet. We also have a boardroom. We are able to hold banquet functions, and meetings. No outside food and beverage.
Green Sustainability
Yes water conservation
Details / Other Expenses
| Check In: | 3:00 pm |
| Check Out: | 12:00 pm |
| Year of Last Renovation: | 2006 |
| Floors: | 3 |
| Rooms: | 122 |
| Corridors: | All Rooms Have Interior Hallways |
| Non Smoking Rooms: | 109 |
| Handicap Rooms: | |
| Suites: | 4 |
| Room Windows: | Windows Do Open |
| Cleaning Frequency: | Daily |
| Meeting Rooms: | 4 View Spaces |
| Meeting Space: | 1650 sq. feet |
| Banquet Space: | Holds 100 people |
| Dist. to Food/Bars: | On-site |
| Dist. to 24hr Restaurant: | 0.5 Mi |
| Dist. to Nearest Gym: | On-site |
| Lounge/Bar Hours: | 5PM - 10PM |
| Pool Info: Yes, Outdoor pool and whirlpool. | |
Policies / Expenses
| Cancellation: 4pm day of arrival for rack room rate. Group rates cancellation 30 days prior to arrival date. | |
| Nightly Parking: | 0 |
| Typical Group Deposit: | 50% |
| Total Taxes: | 12.75% |
| Total Misc Fees: | $0.00 USD (mandatory resort fees/taxes) |
| State Tax: | 7.00% |
| Occupancy Tax: | 3.00% |
| City Tax: | 3.75% |
| Food and Beverage Tax: | 9.75% |
| Audio Visual Tax: | 9.75% |
| Rooms Wireless Internet Fee: | 0.00 Per Day |
| Rooms Wired Internet Fee: | 0.00 Per Day |
| Meeting Wireless Internet Fee: | 0.00 Per Day |
| Meeting Wired Internet Fee: | 0.00 Per Day |
| Food and Beverage Service Charge: | 21.00% |
| Audio Visual Service Charge: | 21.00% |
| Banquet Labor Fees: | 21.00% |
| Avg. Continental Breakfast Cost: | 11.00 Per Person |
| Avg. Buffet Breakfast Cost: | 14.00 Per Person |
| Avg. Buffet Lunch Cost: | 16.95 Per Person |
| Avg. Boxed Lunch Cost: | 10.00 Per Person |
| Avg. Buffet Dinner Cost: | 26.95 Per Person |
| Morning Break Cost: | 12.00 Per Person |
| Afternoon Break Cost: | 12.00 Per Person |
| Banquet Gallon of Coffee: | 45.00 Per Item (per gallon) |
| Banquet Soda: | 2.50 Per Item (on consumption) |
| Banquet Bottled Water: | 2.50 Per Item (on consumption) |
Amenities / Features
- Air conditioning
- Airport Shuttle
- Alarm clock
- ATM
- Baggage storage facilities
- Clothes drying
- Complimentary newspaper
- Concierge service
- Conference facilities
- Credit card accepted: Mastercard/Visa
- Credit card accepted: American Express
- Credit card accepted: Discover
- Credit card accepted: Diners Club
- Credit card accepted: JCB
- Dinner available
- Electronic key card
- Elevator
- Facilities for the disabled
- Fax available
- Fitness and health center
- Hairdryer available
- Handicap accessible
- Central heating
- Ice Maker
- Internet - wireless
- Internet - ethernet
- Free WiFi Internet
- Jacuzzi
- Laundry facilities
- Licensed bar
- Movies in room
- Microwave in room
- Non-smoking rooms
- 24 hours opened
- Office or business center
- Private bathroom in room
- Private car parking
- Quiet location
- Radio in room
- Refrigerator
- Restaurant
- Self controlled heating/cooling system
- Shop
- Shower
- Swimming pool - outdoor
- Tea and coffee making facilities
- Telephone
- Telephone in all rooms
- Television
- Travellers cheques accepted
- TV room
- Voicemail
Airport & Shuttle Information
We are approximately 4.5 miles from the New Orleans airport. We offer complimentary shuttle service to and from the airport 24hours. A taxi is approximately 18.00.
Local Shuttle Info: Complimentary shuttle service to and from the airport 24 hours.
Breakfast Information
Full American Made to order breakfast buffet charge is $12.95.
Pet Friendly?
Service animals complying with ADA Title lll regulations are allowed.
Sorry, pets are not allowed.About Hilton Garden Inn
- Spacious meeting rooms with onsite catering services and audiovisual equipment available
- 24 Hour Business Center and Free Wi-Fi
- Plus Hypoallergenic Pillows
- Convenient Pavilion Mart open 24/7 offering late night snack, beverages, and more
- Onsite Dining with Lunch and Dinner offered in most locations
- Full Cooked-to-Order Breakfast
The Hilton Garden Inn highlights above are subject to change without notice.
Previously known as:
Hilton Garden Inn New Olreans Airport, Hilton Garden Inn
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Meeting Rooms and Banquet Rooms at Hilton Garden Inn New Orleans Airport
Below are the meeting, banquet, conference and event spaces at Hilton Garden Inn New Orleans Airport.
Feel free to use the Hilton Garden Inn New Orleans Airport meeting space capacities chart below to help in your event planning. Hotel Planner specializes in Kenner event planning for sleeping rooms and meeting space for corporate events, weddings, parties, conventions, negotiated rates and trade shows.
| Meeting Room Name | L x W x H (Feet) | Size (sqft.) | Banquet 5'/6'  | Crescent | Classroom | Hollow Square  | U-Shape | Boardroom | Convention 8'/10'  | Theater | Reception | Regist. Desk  |
| Laketown A B | 0 x 0 x 9 | 0 | --/-- | -- | 80 | -- | -- | -- | --/-- | -- | -- | -- |
Close This Laketown A BRoom Type: General Meeting Room Total Size: 0 Sq. Mi Dimensions: 0 x 0 x 9 Ft. Floor Level: Natural Light?: No Obstructions? No Built In Screens? No Built In Stage? No Built In A/V? No Amenities Available | ||||||||||||
| Clancy Boardroom | 24 x 16 x 12 | 393 | --/-- | -- | -- | -- | -- | 12 | --/-- | -- | -- | -- |
Close This Clancy BoardroomThe Clancy Boardroom is set up for up to 12 people with access to a flat screen tv to plug laptops into for viewing. On-site food and beverage only. Room Type: Boardroom Total Size: 393 Sq. Mi Dimensions: 24 x 16 x 12 Ft. Floor Level: 1 Power Outlets: 4 Columns: 0 Windows: 2 Natural Light?: Yes Obstructions? No Built In Screens? Yes Built In Stage? No Built In A/V? Yes Amenities Available
Half Day Rental: $150.00 USD Full Day Rental: $300.00 USD 24 Hr. Hold Rental: $400.00 USD Ask about our complimentary coffee break special when requesting rates.  | ||||||||||||
| Laketown A&B | 24 x 52 x 12 | 1248 | --/80 | -- | 75 | 65 | 60 | 701 | 8/-- | 90 | 125 | 125 |
Close This Laketown A&BLaketown A&B can is the perfect place to hold a conference or training class. It has no columns and tons of natural light. Food and beverage can be served in the room with a back counter on both sides of the room. Food and beverage is done inhouse. Please request a catering menu for all of the items. Room Type: General Meeting Room Total Size: 1248 Sq. Mi Dimensions: 24 x 52 x 12 Ft. Floor Level: Ground Level Power Outlets: 10 Columns: 0 Windows: 4 Natural Light?: Yes Obstructions? No Built In Screens? No Built In Stage? No Built In A/V? No Amenities Available
Half Day Rental: $200.00 USD Full Day Rental: $400.00 USD Evening Rental: $300.00 USD 24 Hr. Hold Rental: $600.00 USD Ask about our complimentary coffee break special when requesting rates.    | ||||||||||||
Planning an Event? Kenner Hotel RFP Request for Proposal | Find Meeting Space | Meeting Space Calculator
FAQs about Hilton Garden Inn New Orleans Airport
What time is check in?
Check in time is 3:00 pm based on the hotel's local time. Early check in may be available if requested at the front desk on the day of check-in.
What time is check out?
Check out time is 12:00 pm based on the hotel's local time. Late check out may be available if requested at the front desk during your stay.
How many rooms does Hilton Garden Inn New Orleans Airport have?
There are 122 rooms in the property.
Is there any meeting space at Hilton Garden Inn New Orleans Airport?
Yes, they have 4 meeting rooms that can support various table layouts.
What kind of breakfast is at Hilton Garden Inn New Orleans Airport?
Full American Made to order breakfast buffet charge is $12.95.
Can I get a AAA rate at Hilton Garden Inn New Orleans Airport?
Sorry, this hotel does not offer AAA hotel discounts at this time.
Can I get a Senior or AARP rate at Hilton Garden Inn New Orleans Airport?
Yes, they have stay dates that support Senior hotel discounts. Example room type: AARP Member Rate 2 Double Beds - Free WiFi HDTV with Hidef Channels
Is there a gym at Hilton Garden Inn New Orleans Airport?
Yes, there is a gym/fitness area available on-site at the property.
Is there a pool at Hilton Garden Inn New Orleans Airport?
Yes, there is a pool on-site at the property. Yes, Outdoor pool and whirlpool..
Testimonials:
"Thanks so much, Ryan! This is the greatest site and I will be certain to share it with the other meeting coordinators within our company!" S.S. - Des Moines, Iowa
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