THE LEXINGTON NEW YORK CITY

511 Lexington Ave., New York, NY 10017 United States (USA)
View Map Reservations: 1-800-230-4134
4.0 Star Downtown Hotel in New York County
40.75508-73.97338
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Very Good
4.0/ 5

Based on 1748 guest reviews

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  • Gym / Fitness Center Available
  • 725 sleeping rooms in hotel
  • 28 floors in hotel
  • 30 suites in hotel
  • Check in: 3:00 PM
  • Check out: 12:00 PM
  • Hotel has a green policy
  • Groups & Meetings rating of 7.5/10
  • 3 meeting rooms in property

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Room Types

Check Rates 1 Bedroom Suite
Non-Smoking
Check Rates 1 Bedroom Suite 1 King or 1 Queen Sofa Bed
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Check Rates 1 Bedroom Suite Stay For Breakfast
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Check Rates 1 King or 1 Queen Sofa Bed Mini Fridge 480sq Ft 43sqm Living Sitting Area Living Room Is S Eparated
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Check Rates 2 Bedroom Suite Bedroom 1: 1 King Bedroom 2: Queen Sofa Bed
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Check Rates Bedroom 1: 1 King Bedroom 2: Queen Sofa Bed Bathrooms: 2 520sqft 47sqm Living Sitting Are A Dining A
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Check Rates Cozy Guest Room 1 Queen
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Check Rates Double Room
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Check Rates Double Room Stay For Breakfast
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Check Rates Guest Room 1 King
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Check Rates Guest Room 1 King Stay For Breakfast
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Check Rates Guest Room 1 Queen
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Check Rates Guest Room 1 Queen Stay For Breakfast
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Check Rates Guest Room 2 Double
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Check Rates Guest Room 2 Double Stay For Breakfast
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Check Rates Junior Suite
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Check Rates Junior Suite 1 King or 1 Queen
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Check Rates Junior Suite Stay For Breakfast
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Check Rates Our Cozy Queen Room Features A Decor Inspired B Y Our 1929 Jazz Age Roots 1 Queen 180sqft 16 Sqm Wir
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Check Rates Our Newly Renovated King Bedded Room with Art F Illed Decor Inspired By Our 1929 Jazz Age Histo Ry 1
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Check Rates Our Newly Renovated Queen Room Featuring An Art Filled Decor Inspired By Our 1929 Jazz Age His Tory
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Check Rates Petite Guest Room 1 Queen or 1 Double
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Check Rates Queen Special
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Check Rates Rate in Full (see terms) Cozy Guest Room 1 Queen
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Check Rates Rate in Full (see terms) Guest Room 1 King
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Check Rates Rate in Full (see terms) Guest Room 1 Queen
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Check Rates Rate in Full (see terms) Guest Room 2 Double
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Check Rates Rate in Full (see terms) Junior Suite 1 King or 1 Queen
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Check Rates Rate in Full 1 Bedroom Suite 1 King or 1 Queen Sofa Bed
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Check Rates Rate in Full Guest Room 1 King
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Check Rates Rate in Full Guest Room 1 Queen
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Check Rates Rate in Full Guest Room 2 Double
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Check Rates Rate-Prepay in Full-See Rate Rules-Guest Room-2 Double
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Check Rates Room 1 Queen Bed (Cozy)
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Check Rates Room 1 Queen Bed (Cozy) Stay For Breakfast
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Check Rates Spacious Bedroom with King or Queen Bed with Se Parate Sitting Room and Pullout Sofa 1 King O R 1 Qu
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Check Rates Spacious Renovated Rooms Features 2 Full Size Plush Beds Nestled in Art Filled Modern Decor 2 Double
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Check Rates Standard Double Double
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Check Rates Standard King
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Check Rates Standard Room 1 King Bed
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Check Rates Standard Room 1 King Bed Stay For Breakfast
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Check Rates Standard Room 1 Queen Bed
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Check Rates Standard Room 1 Queen Bed Stay For Breakfast
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Check Rates Standard Room with 2 Double Beds
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Check Rates Stay For Breakfast Rate Includes (see terms) Cozy Guest Room 1 Queen
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Check Rates Stay For Breakfast Rate Includes (see terms) Guest Room 1 King
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Check Rates Stay For Breakfast Rate Includes (see terms) Guest Room 1 Queen
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Check Rates Suite 1 Bedroom
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Check Rates Suite 1 Bedroom Stay For Breakfast
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Check Rates Suite 2 Bedrooms
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Check Rates Suite 2 Bedrooms Stay For Breakfast
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Check Rates Sunday S At The Lex WiFi (see terms) Cozy Guest Room 1 Queen
Non-Smoking
Check Rates Thanksgiving At The Lex (see terms) Guest Room 1 King
Non-Smoking
Check Rates Valet Parking (see terms) Guest Room 1 King
Non-Smoking

Local Attractions

United Nations, Grand Central Station, Saks Fifth Avenue, Bloomingdale’s and other Madison and Fifth Avenues world-renowned stores.

Verified Reviews of The Lexington New York City

Below are the verified reviews from guests that we have booked recently:
"Nice Experience"
Overall Score5.0/ 5
Nice, quiet room. Great location and great value for NYC.
(Individual traveler, booked 1 room), from US flag
21-Jun-2014 Verified Review, stayed from Fri Jun 20 to Sat Jun 21 2014 at a $190.81 average nightly rate.
"Staff extremely friendly and hotel very clean!"
Overall Score4.0/ 5
We were pleased by our first experience at The Lexington. The lobby staff was very friendly and willing to help in all situations. The bar and restaurant were good experiences. Also, nice to have a Starbucks without going outside in the snow. The rooms were a bit small, but very clean!
(Group coordinator, booked 10 rooms), from US flag
26-Jan-2014 Verified Review, stayed from Mon Jan 20 to Thu Jan 23 2014 at a $185.00 group rate (10% discount).

Summary of Verified Reviews

Summary of 5,115 verified reviews

The TrustYou Meta-Review is a summary of verified reviews from across the web. These summaries use state-of-the-art algorithms to analyze review data and benchmark hotels against each other so you can find and book the perfect hotel.

Learn more
77
Good

Good business hotel. Close to Starbucks. Good for sightseeing with access to public transportation. Fantastic service. Stylish Hotel. Modern Hotel.

“Great business hotel” “Public lobby area is well designed and spacious”

Good Overall Ranking Top 45% in city
Good Business Hotel Top 29% in city

Good to know

  • Pleasant entrance area

    “Lobby smells divine” “Hotel lobby is beautiful and modern”

  • Small rooms

    “Beds are super tiny” “Pretty tiny rooms”

  • Poor bathroom

    “Toilet did not flush” “Moldy shower curtain”

  • Noisy

    “To noises from the corridor and toilets” “Loud air conditioner”

Review highlights

Location

96/100
1652 reviews

Great location. Great sightseeing, restaurants and shopping nearby. Close to public transport and the train. Decent, but expensive, parking.

“A few blocks from Rockefellar” “Restaurant and Starbucks are fantastic” “Positiv: Location”

Wellness

87/100
59 reviews

Great fitness area with clean wellness facilities.

“Excellent fitness center” “Gym is excellent” “Plenty of cardio machines”

Service

73/100
1608 reviews

Service is generally friendly, although bar service is poor. Service, housekeeping and reception are all fine. Poorly managed with subpar restaurant service. Room service is poor. Disorganized booking process. Hotel security is not good.

“Wait staff was pleasant and attentive” “Desk was excellent and very helpful” “Excellent front desk staff”

Cleanliness

72/100
730 reviews

Clean hotel facilities. Bathrooms, dining area untidy; rooms relatively untidy. Clean wellness & sports facilities.

“Spotless gym” “Room was spotless and very comfortable” “Bathroom was clean and nicely decorated”

Food

65/100
245 reviews

Overpriced, dirty restaurant makes for a poor experience. The menu is okay, with great desserts.

“Excellent dining” “Paid for fast food” “Coating of the bathtub was chipped”

Value

58/100
832 reviews

Fairly good value for money. Internet is affordable. Acceptable breakfast prices. Bar and restaurant are expensive.

“No free internet” “Great deal for the price” “Hotel was very overpriced”

Breakfast

53/100
189 reviews

Decent and moderately priced breakfast.

“Convenient for breakfast and a couple of other restaurants” “No breakfast” “Did not have free breakfast”

Bar

52/100
197 reviews

So-so bar with mediocre drinks. Expensive beverages. Poor bar service. Standard wines.

“Lack of tea/ coffee” “No mini bar or bottled water” “Drinks were overpriced”

Room

48/100
2195 reviews

Cramped, run-down rooms with bad minibars. Okay beds, new, mostly clean rooms, and great views. Small rooms and dirty bathrooms. Kitchenettes and A/C are inadequate. Standard TV.

“Carpet was stained” “Bed sheets had stains” “Moldy shower curtain”

WiFi

48/100
445 reviews

WiFi isn't great although it's reasonably priced.

“Charged me for internet” “Terrible wifi” “Ridiculous charges for WiFi”

Comfort

34/100
1283 reviews

Beds are OK, but rooms generally uncomfortable and noisy. Small rooms and bathrooms with shoddy A/C.

“Walls were paper thin” “Extremely dusty bed covers” “Air conditioner leaked”

Ranked top 38% by couples, with a score of 80

Good to know

  • Expensive restaurant

    “Restaurant in the hotel is expensive” “Paid for fast food”

  • Great desserts & fruits

    “Big Apple” “Fresh fruit”

  • Bad minibar

    “No mini bar or bottled water” “No bar fridge”

  • Bad air conditioning

    “Ac did not work” “Air conditioner leaked”

Review highlights

Location

96/100
337 reviews

Great location. Great sightseeing, restaurants and shopping nearby. Close to public transport and the train. Easy car access but inadequate parking.

“A few blocks from Rockefellar” “Restaurant and Starbucks are fantastic” “Positiv: Location”

Amenities

86/100
120 reviews

New facilities with a great entrance area. Beautiful architecture.

“Lobby smells divine” “Impressed with the excellent refurbishment” “Facility was well appointed”

Wellness

84/100
8 reviews

Awesome wellness and fitness areas.

“Excellent fitness center” “Gym is excellent” “Plenty of cardio machines”

Cleanliness

78/100
145 reviews

Clean hotel facilities. Rooms are clean, but bathrooms are not.

“Spotless gym” “Room was spotless and very comfortable” “Bathroom was clean and nicely decorated”

Service

75/100
320 reviews

Friendly and professional service with decent reception and housekeeping. Room service is poor.

“Wait staff was pleasant and attentive” “Desk was excellent and very helpful” “Excellent front desk staff”

Value

60/100
179 reviews

Fairly good value for money. Internet is affordable. Acceptable breakfast prices. Bar and restaurant are expensive.

“Wasted the money” “Hotel was very overpriced” “Wifi not free”

Breakfast

55/100
39 reviews

Decent and moderately priced breakfast.

“Convenient for breakfast and a couple of other restaurants” “No breakfast” “Complementary breakfast”

Bar

50/100
43 reviews

Alright but overpriced bar.

“Drinks at a reasonable price” “No mini bar or bottled water” “Tip so one house wine and beer”

Room

47/100
479 reviews

Tidy, modern rooms, with great beds, but needing better maintenance. Small rooms with terrible A/C, minibars, and kitchenettes. Small rooms and dirty bathrooms. Views are decent, and so are the TV's.

“Carpet was stained” “Bed sheets had stains” “Moldy shower curtain”

WiFi

47/100
107 reviews

WiFi isn't great although it's reasonably priced.

“Charged me for internet” “Terrible wifi” “Ridiculous charges for WiFi”

Comfort

36/100
289 reviews

Uncomfortable, small rooms and bathrooms. Lovely beds, though loud rooms with bad A/C.

“Walls were paper thin” “Extremely dusty bed covers” “Air conditioner leaked”

Ranked top 44% by families, with a score of 78

Good to know

  • Train station is close

    “Just a short walk to Grand Central station and Rockefeller Center” “Close to Time Square, Central Park and Grand Central Station”

  • Good restaurants & bars in the area

    “Next door nightclub” “Bars nearby”

  • Expensive beverages

    “One glass of wine was astronomical” “Alcohol too expensive”

  • Wonderful sightseeing

    “A few blocks from Rockefellar” “Just a short walk to Grand Central station and Rockefeller Center”

Review highlights

Location

96/100
178 reviews

Well-located hotel, although, unfortunately the parking isn't easy. Great sightseeing, restaurants and shopping nearby. Close to public transport and the train.

“A few blocks from Rockefellar” “Restaurant and Starbucks are fantastic” “Positiv: Location”

Wellness

88/100
10 reviews

Awesome wellness and fitness areas.

“Excellent fitness center” “Gym is excellent” “Plenty of cardio machines”

Service

74/100
164 reviews

Service is acceptably professional but very friendly, with decent reception and housekeeping.

“Wait staff was pleasant and attentive” “Desk was excellent and very helpful” “Excellent front desk staff”

Cleanliness

70/100
71 reviews

Room and bathroom cleanliness is lacking. Clean hotel facilities.

“Spotless gym” “Carpet was stained” “Bed sheets had stains”

Food

65/100
24 reviews

Food is all right.

“Excellent dining” “Paid for fast food” “Coating of the bathtub was chipped”

Value

58/100
79 reviews

Fairly good value for money. Internet is affordable. Fair breakfast prices. Expensive beverages.

“Wasted the money” “Hotel was very overpriced” “You have to pay for wifi”

Breakfast

55/100
26 reviews

Affordable, fairly tasty breakfasts.

“Convenient for breakfast and a couple of other restaurants” “No breakfast” “Complementary breakfast”

Bar

51/100
18 reviews

Alright but overpriced bar.

“No mini bar or bottled water” “Drinks were overpriced” “House wine was not good”

WiFi

47/100
43 reviews

WiFi isn't great although it's reasonably priced.

“Charged me for internet” “Terrible wifi” “Ridiculous charges for WiFi”

Room

45/100
223 reviews

Cramped, run-down rooms with bad minibars. New, moderately clean rooms with so-so beds. Small rooms and dirty bathrooms. Bad furnishing, kitchenettes, and A/C.

“Carpet was stained” “Bed sheets had stains” “Moldy shower curtain”

Comfort

35/100
138 reviews

Beds are OK, but rooms generally uncomfortable and noisy. Small rooms and bathrooms with shoddy A/C.

“Walls were paper thin” “Extremely dusty bed covers” “Air conditioner leaked”

Ranked top 44% by solo travelers, with a score of 77

Good to know

  • Room service is poor

    “Does not have room service” “No room service menu”

  • New facilities

    “New Renovations” “Lobby was impressive and modern”

  • Great view

    “Excellent views” “Unbelievable view & atmosphere”

  • Bad internet service

    “Charged me for internet” “Terrible wifi”

Review highlights

Location

96/100
107 reviews

Great location with excellent sightseeing. Close to public transport.

“A few blocks from Rockefellar” “Restaurant and Starbucks are fantastic” “Positiv: Location”

Wellness

89/100
7 reviews

Awesome wellness and fitness areas.

“Excellent fitness center” “Gym is excellent” “Plenty of cardio machines”

Amenities

81/100
55 reviews

New facilities with a great entrance area. Beautiful architecture.

“Lobby smells divine” “Impressed with the excellent refurbishment” “Facility was well appointed”

Vibe

81/100
60 reviews

Awesome vibe. Pleasant entrance area. Friendly atmosphere. Stylish Hotel. Modern Hotel.

“Lobby smells divine” “Facility was well appointed” “Hotel lobby is beautiful and modern”

Service

69/100
102 reviews

Service is acceptably professional but very friendly, with decent reception and housekeeping. Room service is poor.

“Excellent front desk service” “Staff at the restaurant is terrible” “Rude Front desk staff”

Cleanliness

67/100
33 reviews

Room and bathroom cleanliness is lacking. Clean hotel facilities.

“Spotless gym” “Carpet was stained” “Bed sheets had stains”

Food

60/100
8 reviews

Food is all right.

“Excellent dining” “Paid for fast food” “Coating of the bathtub was chipped”

Bar

55/100
11 reviews

Standard bar.

“No mini bar or bottled water” “Drinks were overpriced” “Tip so one house wine and beer”

Value

53/100
82 reviews

Fairly good value for money. Internet is affordable. Acceptable breakfast prices.

“Hotel was very overpriced” “Great value for money” “You have to pay for wifi”

Breakfast

48/100
11 reviews

Breakfast is reasonably priced, but not good.

“Hotel breakfast is too expensive” “No complimentary breakfast” “Plain toast”

WiFi

48/100
56 reviews

WiFi isn't great although it's reasonably priced.

“Charged me for internet” “Terrible wifi” “Ridiculous charges for WiFi”

Room

39/100
148 reviews

Small and dilapidated rooms. Decent beds and views, and clean enough rooms. Small rooms and dirty bathrooms.

“Carpet was stained” “Bed sheets had stains” “Moldy shower curtain”

Comfort

30/100
84 reviews

Small, uncomfortable, noisy rooms with tiny bathrooms. Average beds.

“Walls were paper thin” “Extremely dusty bed covers” “Air conditioner leaked”

Ranked top 35% by business travelers, with a score of 76

Good to know

  • New rooms

    “All new towels” “New bedding”

  • Good fitness area

    “Excellent fitness center” “Gym is excellent”

  • Modern Hotel

    “Hotel lobby is beautiful and modern” “Modern looking wallpaper”

  • Great wellness & sports facilities

    “Excellent fitness center” “Gym is excellent”

Review highlights

Location

93/100
75 reviews

Great location near shopping and public transport.

“A few blocks from Rockefellar” “Restaurant and Starbucks are fantastic” “Positiv: Location”

Wellness

87/100
6 reviews

Awesome wellness and fitness areas.

“Excellent fitness center” “Gym is excellent” “Plenty of cardio machines”

Vibe

84/100
49 reviews

Awesome vibe. Pleasant entrance area. Friendly atmosphere. Modern Hotel. Stylish Hotel.

“Lobby smells divine” “Facility was well appointed” “Hotel lobby is beautiful and modern”

Cleanliness

67/100
43 reviews

Room and bathroom cleanliness is lacking. Clean hotel facilities.

“Spotless gym” “Carpet was stained” “Bed sheets had stains”

Food

67/100
13 reviews

Food is all right.

“Restaurant and Starbucks are fantastic” “Excellent dining” “Paid for fast food”

Service

64/100
82 reviews

Friendly, more-or-less professional service, and so-so reception.

“Desk was excellent and very helpful” “Staff were excellent” “Excellent front desk service”

Value

57/100
53 reviews

Fairly good value for money. Internet is affordable.

“You have to pay for internet in the room” “Drinks were overpriced” “Great price”

Breakfast

53/100
9 reviews

Breakfast is average.

“Convenient for breakfast and a couple of other restaurants” “Horrible breakfast” “Complementary breakfast”

Room

50/100
127 reviews

Poorly-maintained rooms with bad kitchenettes. So-so beds and cleanliness with small rooms. Small rooms and dirty bathrooms. New rooms.

“Carpet was stained” “Bed sheets had stains” “Moldy shower curtain”

Bar

50/100
8 reviews

Standard bar.

“Lack of tea/ coffee” “No mini bar or bottled water” “Tip so one house wine and beer”

WiFi

46/100
24 reviews

WiFi isn't great although it's reasonably priced.

“Charged me for internet” “Terrible wifi” “Ridiculous charges for WiFi”

Comfort

32/100
67 reviews

Small, uncomfortable, noisy rooms with tiny bathrooms. Average beds.

“Walls were paper thin” “Extremely dusty bed covers” “Air conditioner leaked”

Good to know

  • Small rooms

    “Beds are super tiny” “Pretty tiny rooms”

Review highlights

Location

95/100
10 reviews

Great location.

“A few blocks from Rockefellar” “Restaurant and Starbucks are fantastic” “Positiv: Location”

Value

56/100
5 reviews

Fairly good value for money.

“Fabulous price” “Wi Fi is Not Free” “Drinks were overpriced”

Room

46/100
15 reviews

Small rooms.

“Carpet was stained” “Bed sheets had stains” “Moldy shower curtain”

Comfort

33/100
9 reviews

Small and uncomfortable rooms.

“Walls were paper thin” “Extremely dusty bed covers” “Air conditioner leaked”

Ranked top 38% by couples, with a score of 78

Good to know

  • Room is not nice

    “Carpet was stained” “Bed sheets had stains”

  • Uncomfortable

    “Walls were paper thin” “Extremely dusty bed covers”

  • Great location

    “A few blocks from Rockefellar” “Restaurant and Starbucks are fantastic”

Review highlights

Location

96/100
6 reviews

Great location.

“A few blocks from Rockefellar” “Restaurant and Starbucks are fantastic” “Positiv: Location”

Room

42/100
7 reviews

Room is not nice.

“Carpet was stained” “Bed sheets had stains” “Moldy shower curtain”

Comfort

30/100
4 reviews

Uncomfortable.

“Walls were paper thin” “Extremely dusty bed covers” “Air conditioner leaked”

Good to know

  • Internet is expensive

    “Charged me for internet” “Wifi not free”

  • Noisy

    “To noises from the corridor and toilets” “Loud air conditioner”

  • Bad air conditioning

    “Ac did not work” “Air conditioner leaked”

  • Friendly atmosphere

    “I love the whole feel of the hotel” “Great music in lobby”

Review highlights

Location

95/100
52 reviews

Great location.

“A few blocks from Rockefellar” “Restaurant and Starbucks are fantastic” “Positiv: Location”

Amenities

83/100
11 reviews

Great hotel buildings and entrance area.

“Lobby smells divine” “Impressed with the excellent refurbishment” “Facility was well appointed”

Service

72/100
49 reviews

Reception is decent, with overall friendly and professional service.

“Wait staff was pleasant and attentive” “Desk was excellent and very helpful” “Excellent front desk staff”

Cleanliness

70/100
10 reviews

Quite clean.

“Spotless gym” “Carpet was stained” “Bed sheets had stains”

Food

57/100
9 reviews

Food is all right.

“Paid for fast food” “Coating of the bathtub was chipped” “Great Asian restaurant and Starbucks”

Breakfast

52/100
15 reviews

Breakfast is average.

“Convenient for breakfast and a couple of other restaurants” “Didn't have was complementary breakfast buffet” “No breakfast buffet”

Bar

51/100
7 reviews

Standard bar.

“Lack of tea/ coffee” “No mini bar or bottled water” “Tip so one house wine and beer”

Value

50/100
33 reviews

Poor value for money. Internet is expensive.

“Charged me for internet” “Avoid parking cost” “Hotel was very overpriced”

WiFi

41/100
27 reviews

Poor, over-priced WiFi.

“Charged me for internet” “Terrible wifi” “Ridiculous charges for WiFi”

Room

40/100
57 reviews

Small rooms and bathrooms with shoddy A/C. Lovely views and decent beds.

“Carpet was stained” “Bed sheets had stains” “Moldy shower curtain”

Comfort

32/100
47 reviews

Beds are OK, but rooms generally uncomfortable and noisy. Small rooms and bathrooms with shoddy A/C.

“Walls were paper thin” “Extremely dusty bed covers” “Air conditioner leaked”

Ranked top 18% by couples, with a score of 84

Good to know

  • Noisy

    “To noises from the corridor and toilets” “Loud air conditioner”

  • Friendly service

    “Wait staff was pleasant and attentive” “Desk was excellent and very helpful”

  • Great location

    “A few blocks from Rockefellar” “Restaurant and Starbucks are fantastic”

  • Uncomfortable

    “Walls were paper thin” “Extremely dusty bed covers”

Review highlights

Location

96/100
10 reviews

Great location.

“A few blocks from Rockefellar” “Restaurant and Starbucks are fantastic” “Positiv: Location”

Service

72/100
10 reviews

Friendly service.

“Wait staff was pleasant and attentive” “Desk was excellent and very helpful” “Excellent front desk staff”

Value

52/100
8 reviews

Fairly good value for money.

“Wasted the money” “Hotel was very overpriced” “Paying for WiFi”

Room

48/100
16 reviews

Room is not nice.

“Carpet was stained” “Bed sheets had stains” “Moldy shower curtain”

WiFi

42/100
5 reviews

Bad internet service.

“Charged me for internet” “Terrible wifi” “Ridiculous charges for WiFi”

Comfort

32/100
9 reviews

Noisy room lacking in comfort.

“Walls were paper thin” “Extremely dusty bed covers” “Air conditioner leaked”

Ranked top 76% by families, with a score of 76

Good to know

  • Fantastic service

    “Wait staff was pleasant and attentive” “Desk was excellent and very helpful”

  • Room is not nice

    “Carpet was stained” “Bed sheets had stains”

  • Uncomfortable

    “Walls were paper thin” “Extremely dusty bed covers”

Review highlights

Service

71/100
7 reviews

Fantastic service.

“Wait staff was pleasant and attentive” “Desk was excellent and very helpful” “Excellent front desk staff”

Room

43/100
5 reviews

Room is not nice.

“Carpet was stained” “Bed sheets had stains” “Moldy shower curtain”

Comfort

31/100
5 reviews

Uncomfortable.

“Walls were paper thin” “Extremely dusty bed covers” “Air conditioner leaked”

Ranked top 51% by solo travelers, with a score of 75

Good to know

  • Internet is expensive

    “Charged me for internet” “Wifi not free”

  • Bad internet service

    “Charged me for internet” “Terrible wifi”

  • Fairly good value for money

    “Charged me for internet” “Avoid parking cost”

  • Great location

    “A few blocks from Rockefellar” “Restaurant and Starbucks are fantastic”

Review highlights

Location

96/100
6 reviews

Great location.

“A few blocks from Rockefellar” “Restaurant and Starbucks are fantastic” “Positiv: Location”

Value

57/100
7 reviews

Fairly good value for money. Internet is affordable.

“No free internet” “Drinks were overpriced” “Great deal for the money”

WiFi

47/100
5 reviews

WiFi isn't great although it's reasonably priced.

“Charged me for internet” “Terrible wifi” “Ridiculous charges for WiFi”

Good to know

  • Pleasant entrance area

    “Lobby smells divine” “Hotel lobby is beautiful and modern”

  • Small rooms

    “Beds are super tiny” “Pretty tiny rooms”

  • Poor bathroom

    “Toilet did not flush” “Moldy shower curtain”

  • Friendly service

    “Wait staff was pleasant and attentive” “Desk was excellent and very helpful”

Review highlights

Location

97/100
1398 reviews

Great location. Central location with great sightseeing, dining out and shopping. Close to public transport and the train. Good car access, but so-so parking. Expensive parking.

“A few blocks from Rockefellar” “Restaurant and Starbucks are fantastic” “Positiv: Location”

Wellness

86/100
52 reviews

Great fitness area with clean wellness facilities.

“Excellent fitness center” “Gym is excellent” “Plenty of cardio machines”

Service

72/100
1393 reviews

Friendly and professional service with decent reception and housekeeping. Poorly managed with subpar restaurant service. Room service is poor. Poor bar service. Disorganized booking process. Hotel security is not good.

“Wait staff was pleasant and attentive” “Desk was excellent and very helpful” “Excellent front desk staff”

Cleanliness

71/100
660 reviews

Clean hotel facilities. Bathrooms, dining area untidy; rooms relatively untidy. Clean wellness & sports facilities.

“Spotless gym” “Room was spotless and very comfortable” “Bathroom was clean and nicely decorated”

Food

66/100
211 reviews

Overpriced, dirty restaurant makes for a poor experience. The menu is okay, with great desserts.

“Restaurant and Starbucks are fantastic” “Excellent dining” “Paid for fast food”

Value

61/100
694 reviews

Fairly good value for money. Internet is affordable. Fair breakfast prices. Bar and restaurant are expensive.

“Price was great” “Hotel was very overpriced” “Ridiculous charges for WiFi”

Breakfast

58/100
132 reviews

Affordable, fairly tasty breakfasts.

“Expensive for breakfast” “Convenient for breakfast and a couple of other restaurants” “Breakfast was great”

Bar

52/100
177 reviews

So-so bar with mediocre drinks. Expensive beverages. Poor bar service. Standard wines.

“Complementary water bottle” “No mini bar or bottled water” “House wine was not good”

WiFi

50/100
338 reviews

WiFi is decent and okay-priced.

“Wi Fi is Not Free” “Good wifi” “Free in-room wifi and bar”

Room

48/100
1849 reviews

Dilapidated rooms with bad minibars and kitchenettes. Clean rooms with standard beds, however somewhat cramped with poor A/C. Small rooms and dirty bathrooms. Views are decent, and so are the TV's. New rooms.

“Carpet was stained” “Bed sheets had stains” “Moldy shower curtain”

Comfort

35/100
1051 reviews

Beds are OK, but rooms generally uncomfortable and noisy. Small rooms and bathrooms with shoddy A/C.

“Walls were paper thin” “Extremely dusty bed covers” “Air conditioner leaked”

Ranked top 33% by couples, with a score of 80

Good to know

  • Good accessibility by car

    “Near to shuttle” “They have a hotel car”

  • Near city centre

    “Close to Time Square, Central Park and Grand Central Station” “Central to both time square and central park”

  • Great desserts & fruits

    “Big Apple” “Fresh fruit”

  • Expensive beverages

    “One glass of wine was astronomical” “Alcohol too expensive”

Review highlights

Location

97/100
272 reviews

Good location, close to public transport. Central location with great sightseeing, dining out and shopping. Poor access to parking.

“A few blocks from Rockefellar” “Restaurant and Starbucks are fantastic” “Positiv: Location”

Amenities

87/100
107 reviews

New facilities with a great entrance area. Beautiful architecture.

“Lobby smells divine” “Impressed with the excellent refurbishment” “Facility was well appointed”

Wellness

84/100
8 reviews

Awesome wellness and fitness areas.

“Excellent fitness center” “Gym is excellent” “Plenty of cardio machines”

Cleanliness

75/100
127 reviews

Clean hotel facilities. Rooms are clean, but bathrooms are not.

“Spotless gym” “Room was spotless and very comfortable” “Bathroom was clean and nicely decorated”

Service

75/100
272 reviews

Friendly and professional service with decent reception and housekeeping. Room service is poor.

“Wait staff was pleasant and attentive” “Desk was excellent and very helpful” “Excellent front desk staff”

Food

68/100
34 reviews

Food is fine, with excellent desserts.

“Excellent dining” “Paid for fast food” “Coating of the bathtub was chipped”

Value

64/100
140 reviews

Fairly good value for money. Internet is affordable. Fair breakfast prices. Expensive beverages.

“Fabulous price” “No free internet” “Hotel was very overpriced”

Breakfast

57/100
29 reviews

Affordable, fairly tasty breakfasts.

“Hotel breakfast is too expensive” “Convenient for breakfast and a couple of other restaurants” “Quick breakfast”

WiFi

50/100
77 reviews

WiFi isn't great although it's reasonably priced.

“Charged me for internet” “Terrible wifi” “Ridiculous charges for WiFi”

Bar

50/100
34 reviews

Overpriced, poor bar.

“No mini bar or bottled water” “No in-room coffee” “House wine was not good”

Room

47/100
386 reviews

Beds are fair, although A/C and room maintenance are lacking. Rooms are clean and new, but small. Small rooms and dirty bathrooms. Unacceptable minibars and kitchenettes. Views are decent, and so are the TV's.

“Carpet was stained” “Bed sheets had stains” “Moldy shower curtain”

Comfort

37/100
233 reviews

Beds are OK, but rooms generally uncomfortable and noisy. Small rooms and bathrooms with shoddy A/C.

“Walls were paper thin” “Extremely dusty bed covers” “Air conditioner leaked”

Ranked top 43% by families, with a score of 77

Good to know

  • Train station is close

    “Just a short walk to Grand Central station and Rockefeller Center” “Close to Time Square, Central Park and Grand Central Station”

  • Good restaurants & bars in the area

    “Next door nightclub” “Bars nearby”

  • Bad air conditioning

    “Ac did not work” “Air conditioner leaked”

  • Wonderful sightseeing

    “A few blocks from Rockefellar” “Just a short walk to Grand Central station and Rockefeller Center”

Review highlights

Location

97/100
151 reviews

Great location with good parking availability. Great sightseeing, restaurants and shopping nearby. Close to public transport and the train.

“A few blocks from Rockefellar” “Restaurant and Starbucks are fantastic” “Positiv: Location”

Wellness

89/100
7 reviews

Awesome wellness and fitness areas.

“Excellent fitness center” “Gym is excellent” “Plenty of cardio machines”

Service

75/100
133 reviews

Service is acceptably professional but very friendly, with decent reception and housekeeping.

“Wait staff was pleasant and attentive” “Desk was excellent and very helpful” “Excellent front desk staff”

Cleanliness

69/100
65 reviews

Room and bathroom cleanliness is lacking. Clean hotel facilities.

“Spotless gym” “Carpet was stained” “Left dirty towels”

Food

64/100
19 reviews

Food is all right.

“Excellent dining” “Paid for fast food” “Coating of the bathtub was chipped”

Value

61/100
65 reviews

Fairly good value for money. Internet is affordable. Fair breakfast prices.

“Fabulous price” “Hotel was very overpriced” “Wifi not free”

WiFi

51/100
30 reviews

WiFi is decent and okay-priced.

“No free internet” “Wifi is available” “Free in-room wifi and bar”

Breakfast

51/100
15 reviews

Affordable, fairly tasty breakfasts.

“Convenient for breakfast and a couple of other restaurants” “Breakfast was great” “Did not have free breakfast”

Bar

51/100
15 reviews

Standard bar.

“No mini bar or bottled water” “No tea/ coffee” “Drinks were overpriced”

Room

46/100
174 reviews

Cramped, run-down rooms with bad minibars. New, moderately clean rooms with so-so beds. Small rooms and dirty bathrooms. Bad furnishing, kitchenettes, and A/C.

“Carpet was stained” “Bed sheets had stains” “Moldy shower curtain”

Comfort

36/100
103 reviews

Beds are OK, but rooms generally uncomfortable and noisy. Small rooms and bathrooms with shoddy A/C.

“Walls were paper thin” “Extremely dusty bed covers” “Air conditioner leaked”

Ranked top 30% by business travelers, with a score of 75

Good to know

  • New rooms

    “All new towels” “New bedding”

  • Good fitness area

    “Excellent fitness center” “Gym is excellent”

  • Great wellness & sports facilities

    “Excellent fitness center” “Gym is excellent”

  • Professional service

    “Efficient business center” “Check in and out went smoothly”

Review highlights

Location

94/100
68 reviews

Great location near shopping and public transport.

“A few blocks from Rockefellar” “Restaurant and Starbucks are fantastic” “Positiv: Location”

Wellness

87/100
6 reviews

Awesome wellness and fitness areas.

“Excellent fitness center” “Gym is excellent” “Plenty of cardio machines”

Vibe

84/100
42 reviews

Awesome vibe. Pleasant entrance area. Friendly atmosphere. Modern Hotel. Stylish Hotel.

“Lobby smells divine” “Facility was well appointed” “Hotel lobby is beautiful and modern”

Cleanliness

67/100
41 reviews

Room and bathroom cleanliness is lacking. Clean hotel facilities.

“Spotless gym” “Hotel Rooms were great, and clean” “Carpet was stained”

Food

67/100
13 reviews

Food is all right.

“Paid for fast food” “Coating of the bathtub was chipped” “Great dinner”

Service

65/100
80 reviews

Friendly, more-or-less professional service, and so-so reception.

“Staff was excellent” “Excellent front desk service” “Waitress was very rude”

Value

56/100
49 reviews

Fairly good value for money. Internet is expensive.

“Great deal for the price” “Hotel was very overpriced” “No free wifi”

Breakfast

54/100
8 reviews

Breakfast is average.

“Convenient for breakfast and a couple of other restaurants” “Great breakfast” “Breakfast was not included”

Room

50/100
117 reviews

Poorly-maintained rooms with bad kitchenettes. So-so beds and cleanliness with small rooms. Small rooms and dirty bathrooms. New rooms.

“Carpet was stained” “Bed sheets had stains” “Moldy shower curtain”

Bar

50/100
8 reviews

Standard bar.

“No mini bar or bottled water” “Drinks were overpriced” “Tip so one house wine and beer”

WiFi

46/100
23 reviews

Poor, over-priced WiFi.

“Charged me for internet” “Terrible wifi” “Ridiculous charges for WiFi”

Comfort

32/100
63 reviews

Small, uncomfortable, noisy rooms with tiny bathrooms. Average beds.

“Walls were paper thin” “Extremely dusty bed covers” “Air conditioner leaked”

Ranked top 44% by solo travelers, with a score of 75

Good to know

  • Room service is poor

    “Does not have room service” “No room service menu”

  • New facilities

    “New Renovations” “Lobby was impressive and modern”

  • Fair breakfast prices

    “Breakfasts which were included” “Complimentary breakfast”

  • Poorly-maintained rooms

    “Toilet did not flush” “Air conditioner leaked”

Review highlights

Location

98/100
85 reviews

Great location with excellent sightseeing. Close to public transport.

“A few blocks from Rockefellar” “Restaurant and Starbucks are fantastic” “Positiv: Location”

Wellness

89/100
6 reviews

Awesome wellness and fitness areas.

“Excellent fitness center” “Gym is excellent” “Plenty of cardio machines”

Amenities

82/100
44 reviews

New facilities with a great entrance area. Beautiful architecture.

“Lobby smells divine” “Impressed with the excellent refurbishment” “Facility was well appointed”

Vibe

82/100
50 reviews

Awesome vibe. Pleasant entrance area. Friendly atmosphere. Stylish Hotel. Modern Hotel.

“Lobby smells divine” “Facility was well appointed” “Hotel lobby is beautiful and modern”

Service

70/100
85 reviews

Friendly and professional service with decent reception and housekeeping. Room service is poor.

“Wait staff was pleasant and attentive” “Desk was excellent and very helpful” “Excellent front desk staff”

Cleanliness

67/100
30 reviews

Room and bathroom cleanliness is lacking. Clean hotel facilities.

“Spotless gym” “Carpet was stained” “Sheets were dirty”

Food

60/100
8 reviews

Food is all right.

“No restaurant in hotel” “Paid for fast food” “Coating of the bathtub was chipped”

Bar

55/100
11 reviews

Standard bar.

“No mini bar or bottled water” “No drinking water” “Drinks were overpriced”

Value

54/100
63 reviews

Fairly good value for money. Internet is affordable. Acceptable breakfast prices.

“Wi Fi is Not Free” “Great price” “Hotel was very overpriced”

Breakfast

50/100
8 reviews

Decent and moderately priced breakfast.

“Expensive for breakfast” “Convenient for breakfast and a couple of other restaurants” “Good breakfast”

WiFi

48/100
42 reviews

WiFi isn't great although it's reasonably priced.

“Charged me for internet” “Terrible wifi” “Ridiculous charges for WiFi”

Room

38/100
123 reviews

Small and dilapidated rooms. Decent beds and views, and clean enough rooms. Small rooms and dirty bathrooms.

“Carpet was stained” “Bed sheets had stains” “Moldy shower curtain”

Comfort

31/100
71 reviews

Small, uncomfortable, noisy rooms with tiny bathrooms. Average beds.

“Walls were paper thin” “Extremely dusty bed covers” “Air conditioner leaked”

Good to know

  • Small rooms

    “Beds are super tiny” “Pretty tiny rooms”

Review highlights

Location

96/100
5 reviews

Great location.

“A few blocks from Rockefellar” “Restaurant and Starbucks are fantastic” “Positiv: Location”

Service

74/100
8 reviews

Fantastic service.

“Wait staff was pleasant and attentive” “Desk was excellent and very helpful” “Excellent front desk staff”

WiFi

50/100
5 reviews

Bad internet service.

“Charged me for internet” “Terrible wifi” “Ridiculous charges for WiFi”

Room

49/100
12 reviews

Small rooms.

“Carpet was stained” “Bed sheets had stains” “Moldy shower curtain”

Comfort

35/100
7 reviews

Small and uncomfortable rooms.

“Walls were paper thin” “Extremely dusty bed covers” “Air conditioner leaked”

Good to know

  • Small rooms

    “Beds are super tiny” “Pretty tiny rooms”

Review highlights

Location

97/100
5 reviews

Great location.

“A few blocks from Rockefellar” “Restaurant and Starbucks are fantastic” “Positiv: Location”

Room

49/100
12 reviews

Small rooms.

“Carpet was stained” “Bed sheets had stains” “Moldy shower curtain”

Comfort

34/100
5 reviews

Small and uncomfortable rooms.

“Walls were paper thin” “Extremely dusty bed covers” “Air conditioner leaked”

Review highlights

Location

95/100
8 reviews

Great location.

“A few blocks from Rockefellar” “Restaurant and Starbucks are fantastic” “Positiv: Location”

Service

73/100
8 reviews

Fantastic service.

“Wait staff was pleasant and attentive” “Desk was excellent and very helpful” “Excellent front desk staff”

Room

48/100
7 reviews

Room is not nice.

“Carpet was stained” “Bed sheets had stains” “Moldy shower curtain”

Good to know

  • Pleasant entrance area

    “Lobby smells divine” “Hotel lobby is beautiful and modern”

  • Noisy

    “To noises from the corridor and toilets” “Loud air conditioner”

  • Modern Hotel

    “Hotel lobby is beautiful and modern” “Modern looking wallpaper”

  • Small rooms

    “Beds are super tiny” “Pretty tiny rooms”

Review highlights

Location

94/100
61 reviews

Great location with excellent sightseeing.

“A few blocks from Rockefellar” “Restaurant and Starbucks are fantastic” “Positiv: Location”

Amenities

82/100
25 reviews

Great hotel buildings and entrance area.

“Lobby smells divine” “Impressed with the excellent refurbishment” “Facility was well appointed”

Service

74/100
46 reviews

Friendly, more-or-less professional service, and so-so reception.

“Wait staff was pleasant and attentive” “Desk was excellent and very helpful” “Excellent front desk staff”

Food

65/100
12 reviews

Food is all right.

“Excellent dining” “Paid for fast food” “Coating of the bathtub was chipped”

Value

53/100
31 reviews

Fairly good value for money. Internet is affordable.

“Drinks were overpriced” “Bill properly” “Hotel was very overpriced”

Bar

53/100
5 reviews

Standard bar.

“Complementary water bottle” “No mini bar or bottled water” “No tea or coffee”

Breakfast

52/100
20 reviews

Breakfast is average.

“Convenient for breakfast and a couple of other restaurants” “Breakfast downstairs was nice” “Breakfast was not included”

WiFi

50/100
21 reviews

WiFi isn't great although it's reasonably priced.

“Charged me for internet” “Terrible wifi” “Ridiculous charges for WiFi”

Room

47/100
71 reviews

Run-down, small rooms and unpleasant bathrooms. Clean rooms with great views and decent beds.

“Carpet was stained” “Bed sheets had stains” “Moldy shower curtain”

Comfort

32/100
49 reviews

Rooms are average, though small, uncomfortable and quite noisy.

“Walls were paper thin” “Extremely dusty bed covers” “Air conditioner leaked”

Ranked top 76% by couples, with a score of 74

Good to know

  • Great amenities

    “Lobby smells divine” “Impressed with the excellent refurbishment”

  • Great location

    “A few blocks from Rockefellar” “Restaurant and Starbucks are fantastic”

  • Room is not nice

    “Carpet was stained” “Bed sheets had stains”

  • Uncomfortable

    “Walls were paper thin” “Extremely dusty bed covers”

Review highlights

Location

96/100
10 reviews

Great location.

“A few blocks from Rockefellar” “Restaurant and Starbucks are fantastic” “Positiv: Location”

Vibe

85/100
5 reviews

Awesome vibe.

“Lobby smells divine” “Facility was well appointed” “Hotel lobby is beautiful and modern”

Amenities

82/100
4 reviews

Great amenities.

“Lobby smells divine” “Impressed with the excellent refurbishment” “Facility was well appointed”

Service

76/100
5 reviews

Fantastic service.

“Wait staff was pleasant and attentive” “Desk was excellent and very helpful” “Excellent front desk staff”

Cleanliness

73/100
3 reviews

Clean.

“Spotless gym” “Room was spotless and very comfortable” “Bathroom was clean and nicely decorated”

Value

54/100
5 reviews

Fairly good value for money.

“Drinks were overpriced” “Excellent value for money” “Hotel was very overpriced”

Room

46/100
9 reviews

Small rooms.

“Carpet was stained” “Bed sheets had stains” “Moldy shower curtain”

Comfort

37/100
7 reviews

Small and uncomfortable rooms.

“Walls were paper thin” “Extremely dusty bed covers” “Air conditioner leaked”

Ranked top 40% by families, with a score of 82

Good to know

  • Fantastic service

    “Wait staff was pleasant and attentive” “Desk was excellent and very helpful”

  • Room is not nice

    “Carpet was stained” “Bed sheets had stains”

  • Uncomfortable

    “Walls were paper thin” “Extremely dusty bed covers”

  • Great location

    “A few blocks from Rockefellar” “Restaurant and Starbucks are fantastic”

Review highlights

Location

97/100
6 reviews

Great location.

“A few blocks from Rockefellar” “Restaurant and Starbucks are fantastic” “Positiv: Location”

Service

74/100
5 reviews

Fantastic service.

“Wait staff was pleasant and attentive” “Desk was excellent and very helpful” “Excellent front desk staff”

Room

49/100
11 reviews

Small rooms.

“Carpet was stained” “Bed sheets had stains” “Moldy shower curtain”

Comfort

32/100
5 reviews

Small and uncomfortable rooms.

“Walls were paper thin” “Extremely dusty bed covers” “Air conditioner leaked”

Ranked top 41% by solo travelers, with a score of 76

Good to know

  • Small rooms

    “Beds are super tiny” “Pretty tiny rooms”

  • Uncomfortable

    “Walls were paper thin” “Extremely dusty bed covers”

  • Great location

    “A few blocks from Rockefellar” “Restaurant and Starbucks are fantastic”

  • Room is not nice

    “Carpet was stained” “Bed sheets had stains”

Review highlights

Location

92/100
6 reviews

Great location.

“A few blocks from Rockefellar” “Restaurant and Starbucks are fantastic” “Positiv: Location”

Vibe

82/100
5 reviews

Awesome vibe.

“Lobby smells divine” “Facility was well appointed” “Hotel lobby is beautiful and modern”

Room

45/100
7 reviews

Small rooms.

“Carpet was stained” “Bed sheets had stains” “Moldy shower curtain”

Comfort

33/100
5 reviews

Small and uncomfortable rooms.

“Walls were paper thin” “Extremely dusty bed covers” “Air conditioner leaked”

Good to know

  • Small rooms

    “Beds are super tiny” “Pretty tiny rooms”

  • Pleasant entrance area

    “Lobby smells divine” “Hotel lobby is beautiful and modern”

  • Small bathroom

    “Very small bathroom toilet” “Bathroom, which was quite tiny”

  • Clean rooms

    “Room was spotless and very comfortable” “Room was spotless”

Review highlights

Location

96/100
21 reviews

Great location.

“A few blocks from Rockefellar” “Restaurant and Starbucks are fantastic” “Positiv: Location”

Amenities

83/100
16 reviews

Great hotel buildings and entrance area.

“Lobby smells divine” “Impressed with the excellent refurbishment” “Facility was well appointed”

Cleanliness

73/100
12 reviews

Clean rooms.

“Spotless gym” “Room was spotless and very comfortable” “Bathroom was clean and nicely decorated”

Service

73/100
30 reviews

Service is acceptably professional but very friendly, with decent reception and housekeeping.

“Wait staff was pleasant and attentive” “Desk was excellent and very helpful” “Excellent front desk staff”

Value

55/100
18 reviews

Fairly good value for money. Internet is affordable.

“Drinks were overpriced” “Charged me for internet” “Incredible bargain”

WiFi

50/100
11 reviews

WiFi is decent and okay-priced.

“Fast Internet Room” “Charged me for internet” “Free in-room wifi and bar”

Room

47/100
42 reviews

Tidy but small rooms and bathrooms and acceptable beds.

“Carpet was stained” “Bed sheets had stains” “Moldy shower curtain”

Comfort

34/100
34 reviews

Small, uncomfortable, noisy rooms with tiny bathrooms. Average beds.

“Walls were paper thin” “Extremely dusty bed covers” “Air conditioner leaked”

Ranked top 48% by couples, with a score of 77

Good to know

  • Fantastic service

    “Wait staff was pleasant and attentive” “Desk was excellent and very helpful”

  • Great location

    “A few blocks from Rockefellar” “Restaurant and Starbucks are fantastic”

  • Friendly service

    “Wait staff was pleasant and attentive” “Desk was excellent and very helpful”

  • Great amenities

    “Lobby smells divine” “Impressed with the excellent refurbishment”

Review highlights

Location

95/100
7 reviews

Great location.

“A few blocks from Rockefellar” “Restaurant and Starbucks are fantastic” “Positiv: Location”

Vibe

86/100
5 reviews

Awesome vibe.

“Lobby smells divine” “Facility was well appointed” “Hotel lobby is beautiful and modern”

Amenities

84/100
5 reviews

Great amenities.

“Lobby smells divine” “Impressed with the excellent refurbishment” “Facility was well appointed”

Service

75/100
10 reviews

Friendly service.

“Wait staff was pleasant and attentive” “Desk was excellent and very helpful” “Excellent front desk staff”

Value

56/100
7 reviews

Fairly good value for money.

“No free internet” “Wasted the money” “Hotel was very overpriced”

Room

50/100
13 reviews

Small rooms.

“Carpet was stained” “Bed sheets had stains” “Moldy shower curtain”

Comfort

34/100
8 reviews

Small and uncomfortable rooms.

“Walls were paper thin” “Extremely dusty bed covers” “Air conditioner leaked”

Ranked top 94% by families, with a score of 67

Good to know

  • Uncomfortable

    “Walls were paper thin” “Extremely dusty bed covers”

  • Room is not nice

    “Carpet was stained” “Bed sheets had stains”

Review highlights

Room

44/100
6 reviews

Room is not nice.

“Carpet was stained” “Bed sheets had stains” “Moldy shower curtain”

Comfort

33/100
4 reviews

Uncomfortable.

“Walls were paper thin” “Extremely dusty bed covers” “Air conditioner leaked”

Good to know

  • Noisy

    “To noises from the corridor and toilets” “Loud air conditioner”

  • Nice building

    “Lobby smells divine” “Impressed with the excellent refurbishment”

  • Friendly service

    “Wait staff was pleasant and attentive” “Desk was excellent and very helpful”

Review highlights

Location

97/100
15 reviews

Great location.

“A few blocks from Rockefellar” “Restaurant and Starbucks are fantastic” “Positiv: Location”

Amenities

84/100
8 reviews

Nice building.

“Lobby smells divine” “Impressed with the excellent refurbishment” “Facility was well appointed”

Service

76/100
12 reviews

Friendly service.

“Wait staff was pleasant and attentive” “Desk was excellent and very helpful” “Excellent front desk staff”

Value

60/100
6 reviews

Fairly good value for money.

“You have to pay for internet in the room” “Bill properly” “Hotel was very overpriced”

Breakfast

57/100
3 reviews

Breakfast is average.

“Convenient for breakfast and a couple of other restaurants” “Breakfast could be better” “Complimentary breakfast”

Room

51/100
17 reviews

Average rooms with standard beds.

“Junior suite was a perfect size” “Fantastic water pressure” “Torn bed sheets”

Comfort

40/100
10 reviews

Beds are OK, but rooms generally uncomfortable and noisy.

“Walls were paper thin” “Extremely dusty bed covers” “Air conditioner leaked”

Ranked top 78% by families, with a score of 78

Good to know

  • Fantastic service

    “Wait staff was pleasant and attentive” “Desk was excellent and very helpful”

  • Great location

    “A few blocks from Rockefellar” “Restaurant and Starbucks are fantastic”

  • Great amenities

    “Lobby smells divine” “Impressed with the excellent refurbishment”

  • Uncomfortable

    “Walls were paper thin” “Extremely dusty bed covers”

Review highlights

Location

96/100
3 reviews

Great location.

“A few blocks from Rockefellar” “Restaurant and Starbucks are fantastic” “Positiv: Location”

Amenities

84/100
4 reviews

Great amenities.

“Lobby smells divine” “Impressed with the excellent refurbishment” “Facility was well appointed”

Service

74/100
4 reviews

Fantastic service.

“Wait staff was pleasant and attentive” “Desk was excellent and very helpful” “Excellent front desk staff”

Room

50/100
5 reviews

Room is not nice.

“Carpet was stained” “Bed sheets had stains” “Moldy shower curtain”

Comfort

37/100
4 reviews

Uncomfortable.

“Walls were paper thin” “Extremely dusty bed covers” “Air conditioner leaked”

Good to know

  • Poor bathroom

    “Toilet did not flush” “Moldy shower curtain”

  • Nice building

    “Lobby smells divine” “Impressed with the excellent refurbishment”

Review highlights

Location

97/100
10 reviews

Great location.

“A few blocks from Rockefellar” “Restaurant and Starbucks are fantastic” “Positiv: Location”

Vibe

80/100
6 reviews

Awesome vibe.

“Lobby smells divine” “Facility was well appointed” “Hotel lobby is beautiful and modern”

Amenities

78/100
5 reviews

Nice building.

“Lobby smells divine” “Impressed with the excellent refurbishment” “Facility was well appointed”

Service

72/100
6 reviews

Fantastic service.

“Wait staff was pleasant and attentive” “Desk was excellent and very helpful” “Excellent front desk staff”

Room

50/100
13 reviews

Rooms are alright, but bathrooms are not great.

“Junior suite was a perfect size” “Fantastic water pressure” “Torn bed sheets”

Good to know

  • Small rooms

    “Beds are super tiny” “Pretty tiny rooms”

  • Small bathroom

    “Very small bathroom toilet” “Bathroom, which was quite tiny”

  • Pleasant entrance area

    “Lobby smells divine” “Hotel lobby is beautiful and modern”

  • Friendly service

    “Wait staff was pleasant and attentive” “Desk was excellent and very helpful”

Review highlights

Location

93/100
50 reviews

Great location.

“A few blocks from Rockefellar” “Restaurant and Starbucks are fantastic” “Positiv: Location”

Service

72/100
41 reviews

Friendly, more-or-less professional service, and so-so reception.

“Wait staff was pleasant and attentive” “Desk was excellent and very helpful” “Excellent front desk staff”

Food

68/100
5 reviews

Food is all right.

“Paid for fast food” “Coating of the bathtub was chipped” “Great dinner”

Value

57/100
25 reviews

Fairly good value for money. Internet is affordable.

“No free internet” “Drinks were overpriced” “Great price”

Room

51/100
79 reviews

Tidy rooms with excellent beds. Rooms and bathrooms are cramped.

“Junior suite was a perfect size” “Fantastic water pressure” “Carpet was stained”

Breakfast

47/100
10 reviews

Bad breakfast.

“Hotel breakfast is too expensive” “No complimentary breakfast” “Plain toast”

WiFi

47/100
24 reviews

WiFi isn't great although it's reasonably priced.

“Charged me for internet” “Terrible wifi” “Ridiculous charges for WiFi”

Comfort

31/100
49 reviews

Small, uncomfortable, noisy rooms with tiny bathrooms. Comfortable beds.

“Walls were paper thin” “Extremely dusty bed covers” “Air conditioner leaked”

Ranked top 27% by couples, with a score of 81

Good to know

  • Great location

    “A few blocks from Rockefellar” “Restaurant and Starbucks are fantastic”

  • Bad internet service

    “Charged me for internet” “Terrible wifi”

  • Small rooms

    “Beds are super tiny” “Pretty tiny rooms”

  • Friendly service

    “Wait staff was pleasant and attentive” “Desk was excellent and very helpful”

Review highlights

Location

93/100
18 reviews

Great location.

“A few blocks from Rockefellar” “Restaurant and Starbucks are fantastic” “Positiv: Location”

Service

75/100
10 reviews

Friendly service.

“Wait staff was pleasant and attentive” “Desk was excellent and very helpful” “Excellent front desk staff”

Food

68/100
4 reviews

Food is all right.

“Paid for fast food” “Coating of the bathtub was chipped” “Convenient for breakfast and a couple of other restaurants”

Value

59/100
12 reviews

Fairly good value for money. Internet is affordable.

“Drinks were overpriced” “Charged me for internet” “Price was great”

WiFi

48/100
13 reviews

WiFi isn't great although it's reasonably priced.

“Charged me for internet” “Terrible wifi” “Ridiculous charges for WiFi”

Room

47/100
29 reviews

Small rooms.

“Carpet was stained” “Bed sheets had stains” “Moldy shower curtain”

Comfort

33/100
19 reviews

Small and uncomfortable rooms.

“Walls were paper thin” “Extremely dusty bed covers” “Air conditioner leaked”

Ranked top 88% by families, with a score of 69

Good to know

  • Fantastic service

    “Wait staff was pleasant and attentive” “Desk was excellent and very helpful”

  • Uncomfortable

    “Walls were paper thin” “Extremely dusty bed covers”

Review highlights

Service

71/100
6 reviews

Fantastic service.

“Wait staff was pleasant and attentive” “Desk was excellent and very helpful” “Excellent front desk staff”

Room

44/100
8 reviews

Room is not nice.

“Carpet was stained” “Bed sheets had stains” “Moldy shower curtain”

Comfort

34/100
6 reviews

Uncomfortable.

“Walls were paper thin” “Extremely dusty bed covers” “Air conditioner leaked”

Ranked top 49% by solo travelers, with a score of 79

Review highlights

Room

48/100
5 reviews

Room is not nice.

“Carpet was stained” “Bed sheets had stains” “Moldy shower curtain”

Review Semantics by TrustYou

Customer Reviews of The Lexington New York City

4.0 out of 5. Based on 1748 guest reviews , Very Good

Property Description

Originally built in 1929, The Lexington New York City has recently completed a $45 million transformation with a new design concept that blends the hotel’s legacy with modern appeal showcased throughout the public spaces, as well as the 725 guest rooms and suites. Catering to the luxury business and leisure traveler, The Lexington New York City houses a collection of unique artwork, features more than 1,000 sq ft of flexible function space with state-of-the-art wireless technology, as well as a selection of on-site dining options that includes The Mixing Room and Raffles, an authentic NYC diner with a jazz flare, and a lobby level Starbucks®.

Green Sustainability

Chemical dispenses to eliminate packaging Green Chemicals utilized Linen Program Energy efficient light bulbs in the guest rooms Energy efficient lighting in Public spaces Low flow shower heads and toilets and sinks in our Guest rooms Recently replaced all steam traps and installed new steam regulating valves in our guest rooms to save energy Have a single stream recycling program with our waste management company Exterior lighting on timers

Details / Other Expenses

Check In: 3:00 PM
Check Out: 12:00 PM
Year of Last Renovation: 2013
Floors: 28
Rooms: 725
Corridors: All Rooms Have Interior Hallways
Non Smoking Rooms: 725
Handicap Rooms: 70
Suites: 30
Room Windows: Windows Do Open
Cleaning Frequency: Daily
Meeting Rooms: 3 View Spaces
Meeting Space: 1028 sq. feet
Banquet Space: Holds 50 people
Dist. to Food/Bars: On-site
Dist. to 24hr Restaurant: On-site
Dist. to Nearest Gym: On-site
Lounge/Bar Hours: 4PM - 11PM
Policies / Expenses
Cancellation:
25% with contract, 100% within 30 days
Nightly Parking: $60
Typical Group Deposit: 25%
Total Taxes: 14.75%
Total Misc Fees: $3.50 USD
(mandatory resort fees/taxes)
Porterage Fee: 8.36 Per Item (for groups of 7 or more)
Rooms Wireless Internet Fee: 12.95 Per Day
Food and Beverage Service Charge: 22.00%

Amenities / Features


Pet Friendly? Yes! Pets are allowed.
only service pets allowed


  • Air conditioning
  • Alarm clock
  • ATM
  • Baggage storage facilities
  • Central location
  • Charge for early check out
  • Concierge service
  • Conference facilities
  • Credit card accepted: Mastercard/Visa
  • Credit card accepted: American Express
  • Credit card accepted: Discover
  • Credit card accepted: Diners Club
  • Credit card accepted: JCB
  • Dinner available
  • Electronic key card
  • Elevator
  • Express Check-Out
  • Facilities for the disabled
  • Fax available
  • Fitness and health center
  • Hairdryer available
  • Handicap accessible
  • Central heating
  • Ice Maker
  • Internet - wireless
  • Ironing facilities
  • Laundry valet service
  • Licensed bar
  • Movies in room
  • Non-smoking rooms
  • 24 hours opened
  • Office or business center
  • Pets allowed
  • Private bathroom in room
  • Radio in room
  • Restaurant
  • Safe in rooms
  • Shower
  • Telephone in all rooms
  • Television
  • TV - Free Cable
  • Travellers cheques accepted
  • Valet Parking
  • Voicemail

Airport & Shuttle Information

LaGuardia - 8 Miles JFK - 15 Miles Newark Liberty - 25 Miles

Airport Shuttle? Sorry, no airport shuttle available.

Breakfast Information

Breakfast Coupons- $29 inclusive

About Lexington Collection

  • Lexington by Vantage consists of both upscale and midscale inns, hotels, and suites
  • The Lexington Rewards Program offers free room upgrades, late check-outs, a monthly e-newsletter with special discounts, free Wi-Fi and local calls, and other great benefits with points earned with each additional stay
  • It is free and one can automatically receive 1,000 bonus points just for signing up
  • Reward members can also save up to 20% off car rentals through Alamo and National
  • Amenities include a free full or continental breakfast, an on-site fitness center, spacious meeting space, an indoor or outdoor heated pool and shuttle service based on location

The Lexington Collection highlights above are subject to change without notice.

Previously known as:
Radisson Lexington Hotel New York, The Lexington Nyc

Group vs. Individual Rates at The Lexington New York City

Rate fluctuations of The Lexington New York City

The graph above is trends of room rates for both group prices and the lowest online individual prices our rate checker could find at the time the group/meeting offer was submitted. The lowest group discount displayed is 30.7% in the month of April 2014 and the highest average individual rate is $361 in the month of April 2014. This chart will show past seasonality and also project future months. If you are flexible with dates, you may want to consider staying at The Lexington New York City in a month when rates are lower.

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Meeting Rooms and Banquet Rooms at The Lexington New York City

Below are the meeting, banquet, conference and event spaces at The Lexington New York City.

Feel free to use the The Lexington New York City meeting space capacities chart below to help in your event planning. Hotel Planner specializes in New York event planning for sleeping rooms and meeting space for corporate events, weddings, parties, conventions, negotiated rates and trade shows.

Meeting Room Name L x W x H
(Feet)
Size
(sqft.)
Banquet
5'/6'
Banquet Space Layout
Crescent
Crescent Tables Layout
Classroom
Classroom Meeting Layout
Hollow
Square
Hollow Square Table Layout
U-Shape
U Shape Meeting Layout
Boardroom
Boardroom Meeting Space
Convention
8'/10'
Convention Booth Layout
Theater
Theater Layout
Reception
Reception Desk for Meeting
Regist.
Desk
Registration Desk for Meeting
Savoy 30 x 16 x 9 528 32/30 24 30 20 20 20 --/-- 50 50 --
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Savoy

Room Type:
General Meeting Room
Total Size:
528 Sq. Feet
Dimensions:
30 x 16 x 9 Ft.
Floor Level:
2
Power Outlets:
10
Columns:
0
Windows:
8
Natural Light?:
Yes
Obstructions?
No
Built In Screens?
Yes
Built In Stage?
No
Built In A/V?
No
Amenities Available
  • Coffee/Tea Setup
  • Food/Beverage
  • Projection Equip.
  • WIFI Internet
  • Podium
  • Microphone
  • Teleconferencing
  • White Board
  • Flip Chart
  • Air Conditioning
Half Day Rental:
$1000.00 USD
Full Day Rental:
$1500.00 USD
Evening Rental:
$1000.00 USD
24 Hr. Hold Rental:
$2000.00 USD
WIFI is complimentary Ask about Marriott Rewarding Events
Photo of Savoy
Onyx 16 x 16 x 9 270 --/-- -- -- -- -- 10 --/-- -- -- --
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Onyx

Ideal for small meetings; windows overlook 48th Street.
Room Type:
Boardroom
Total Size:
270 Sq. Feet
Dimensions:
16 x 16 x 9 Ft.
Floor Level:
2
Power Outlets:
4
Columns:
0
Windows:
2
Natural Light?:
Yes
Obstructions?
No
Built In Screens?
Yes
Built In Stage?
No
Built In A/V?
No
Amenities Available
  • Coffee/Tea Setup
  • Food/Beverage
  • Projection Equip.
  • WIFI Internet
  • White Board
  • Flip Chart
  • Air Conditioning
Half Day Rental:
$500.00 USD
Full Day Rental:
$750.00 USD
Evening Rental:
$500.00 USD
24 Hr. Hold Rental:
$750.00 USD
WIFI is complimentary Ask about Marriott Rewarding Events
Photo of Onyx
Half Note 16 x 14 x 9 231 --/-- -- -- -- -- 8 --/-- -- -- --
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Half Note

Windows overlook 48th Street
Room Type:
Boardroom
Total Size:
231 Sq. Feet
Dimensions:
16 x 14 x 9 Ft.
Floor Level:
2
Power Outlets:
4
Columns:
0
Windows:
2
Natural Light?:
Yes
Obstructions?
No
Built In Screens?
Yes
Built In Stage?
No
Built In A/V?
No
Amenities Available
  • Coffee/Tea Setup
  • Food/Beverage
  • Projection Equip.
  • WIFI Internet
  • White Board
  • Flip Chart
  • Air Conditioning
Half Day Rental:
$500.00 USD
Full Day Rental:
$750.00 USD
Evening Rental:
$500.00 USD
24 Hr. Hold Rental:
$750.00 USD
WIFI is complimentary Ask about Marriott Rewarding Events
Photo of Half Note

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