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IHG launches IHG Way of Clean program: Reduced contact at check-in / reception services; Visible verification of sanitized items in guest rooms; Additional deep cleaning of high touch surfaces, social distancing in public spaces; New standards and service approach to buffets, banquets, room-service and catering.
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Average
3.5/5
Based on 71 guest reviews
- We have an indoor pool ready for use
- Free breakfast available
- Fitness center on property
- 123 sleeping rooms in hotel
- Hotel has 4 floors
- Hotel has 8 suites
- Check in: 4:00PM
- Group score of 7.5/10
- 4 meeting rooms in property
Standard prices by room type for the next 60 days
Room Types
Local Attractions
We are surrounded by a variety of restaurants, shopping and attractions all within walking distance to the hotel. We have Culvers, Chipotle and Wendy's, and Caruso Chicago style Food next door to the hotel. See list of additional restaurants surrounding hotel. Barraco's Pizza and Italian, Portillo's Famous Chicago Style Eatery, Subway, Pot Belly's, Jimmy Johns, Lonestar, Applebee's, At The Office, Sport Bar and Restaurants, Pizza Hut, Starbucks, IHOP, Kohl's, Burlington Coat Factory, Target, Shoe Carnival Wal-Mart, Ultra Food Store, Party City, Ross, Five Below Best Buy, Office Max, AMC Movie Theater
Map and Points of Interest Near Holiday Inn Express Crestwood
Verified Reviews of Holiday Inn Express Crestwood
Below are the verified reviews from guests that we have booked recently: "Adequate Stay"
Overall Score3.0/ 5
Air conditioner didn't work but you moved us.
Donald C. (Individual traveler, booked 1 room), from 
22-Sep-2022 Verified Review, stayed from Wed Sep 21 to Thu Sep 22 2022 at a $101.15 average nightly rate. 
"It was a great experience."
Overall Score4.0/ 5
Great experience! The staff was very accommodating.
Sandra C. (Individual traveler, booked 1 room), from
17-Mar-2022 Verified Review, stayed from Mon Mar 07 to Wed Mar 09 2022 at a $112.40 average nightly rate. "Adequate, reasonably priced."
Overall Score3.0/ 5
Was happy serious issue with a filthy chair in the room was handled satisfactorily. Was pleasantly surprised room was cheaper than price booked through a third party granted, I believe the beds were smaller than I thought I reserved, but, they were clean and comfortable and bed like, so it was fine. Very disappointed the breakfast had no cinnamon rolls had been really looking forward to them. Also, the pancake machine was not in service they did have French toast but, I don't like French toast. Eggs, bacon, sausage and biscuits and gravy were all good. Only had milk and small apple juice containers no water or OJ. Also, no salt or pepper for the eggs and we couldn't find any napkins, either. All in all, would stay there again and hope that the cinnamon rolls make an appearance. Room was quiet, bed springy, but comfortable felt the place could've been cleaner. I'm no Martha Stewart, but, my own home is cleaner the housekeepers are professionals and so, it should be "company coming" ready!
Sheri A. (Individual traveler, booked 1 room), from
04-Dec-2021 Verified Review, stayed from Fri Dec 03 to Sat Dec 04 2021 at a $91.99 average nightly rate. "Awesome"
Overall Score4.0/ 5
Receptionist (Brittany ) was very professional and accommodating!
Daytrina J. (Individual traveler, booked 1 room), from
27-Oct-2021 Verified Review, stayed from Sun Oct 24 to Mon Oct 25 2021 at a $145.10 average nightly rate. "All good, except it smells like they have sewage issues. Also, showers drain very slow."
Overall Score3.0/ 5
6
Daytrina J. (Individual traveler, booked 1 room), from
09-Oct-2021 Verified Review, stayed from Tue Oct 05 to Wed Oct 06 2021 at a $128.99 average nightly rate. "NEVER book with hotel planner.com."
Overall Score4.0/ 5
hotel planner.com books you at a fleabag hotel and won't answer their phone when you put on your booking number to complain. Lousy service Will definitely spread the word on social media platforms and to all of my associates. SCAMMERS big time.
Teresa W. (Individual traveler, booked 1 room), from
25-May-2021 Verified Review, stayed from Sat May 22 to Mon May 24 2021 at a $162.99 average nightly rate. "Lousy"
Overall Score1.0/ 5
Do NOT book ANY hotel with this website. Liars! They tell you you are getting an executive king suite and you find out this hotel is an outdated DUMP. Drug dealers standing outside the building and riff raff inside. Oh and they will not answer your call when you call to cancel or complain. I repeat Do NOT call this booking company. They are SCAMMERS. Rips in the carpet. The room smelled horrific! No answer when you call them back b/c they obviously recognize your booking number when you enter it. Worse hotel experience ever.
Teresa W. (Individual traveler, booked 1 room), from
23-May-2021 Verified Review, stayed from Sat May 22 to Mon May 24 2021 at a $162.99 average nightly rate. "Over booked no rooms available."
Overall Score1.0/ 5
Terrible experience had to sleep in the car!
Chris R. (Individual traveler, booked 1 room), from
07-Apr-2021 Verified Review, stayed from Sat Apr 03 to Sun Apr 04 2021 at a $139.99 average nightly rate. "Bad dirty no good service."
Overall Score1.0/ 5
Lights get off twice banding machine no work swimming pool nasty room stinks front desk evening person was bad general bad.
Estella V. (Individual traveler, booked 1 room), from
22-Mar-2021 Verified Review, stayed from Fri Mar 19 to Sun Mar 21 2021 at a $84.99 average nightly rate. "Dark, Outdated"
Overall Score3.0/ 5
Weddingwire is not advisable. The link to the hotel takes you to multiple rates and nothing close to the quoted special price and NO WHERE to put in the ?coupon code?. Would not advise anyone to prepay because it is Non refundable and they would not honor the quoted price. The bride was not happy. The rooms are very dark with a tiny window and outdated. It was clean however and the breakfast was good. The staff was friendly. Needs management overhaul to fix the above issues when rooms are blocked and honor the price quoted. I have been in hospitality sales over 40 years and nothing like that would have transpired in my sales team and under my management.
Donna H. (Individual traveler, booked 1 room), from
09-Sep-2019 Verified Review, stayed from Fri Sep 06 to Sun Sep 08 2019 at a $126.01 average nightly rate. "??????"
Overall Score4.0/ 5
Buen servicio cómodo y los gerentes mui amables igual el rom servicio mui amable la señora creo qe si regreso de nuevo pronto a Holly de inn Express hotel.
Miriam G. (Individual traveler, booked 1 room), from
23-Apr-2019 Verified Review, stayed from Fri Apr 19 to Sun Apr 21 2019 at a $137.49 average nightly rate. "five hour stay."
Overall Score4.0/ 5
My senior building was without electricity from the storm, on a fixed income had to stay at the hotel. Made a reservation then lights came back on 5hours later. I left very early didn't complete my stay. Don't think it's right that I don't get some of my money back. For that I am very disappointed.
Gracie R. (Individual traveler, booked 1 room), from
28-Nov-2018 Verified Review, stayed from Mon Nov 26 to Wed Nov 28 2018 at a $101.89 average nightly rate. "Poor Service"
Overall Score2.0/ 5
I will be calling the District Manager. We were given a room and the lock was broken. We went downstairs to the Desk twice, she gave us a new card it still didn't open the door. Finally the girl came to the room and tried herself and the door still did not open. She changed are room and the tub was dirty. She kept apologizing and gave me another room key to another room just to use the shower. Terrible!
Nicole E. (Individual traveler, booked 1 room), from
16-Jul-2015 Verified Review "Poor Service"
Overall Score2.0/ 5
I will be calling the District Manager. We were given a room and the lock was broken. We went downstairs to the desk twice, she gave us a new card, and it still didn't open the door. Finally the girl came to the room and tried herself and the door still did not open. She changed our room and the tub was dirty. She kept apologizing and gave me another room key to another room just to use the shower. Terrible!
Nicole E. (Individual traveler, booked 1 room), from
16-Jul-2015 Verified Review "Friendly, peaceful and pleasant."
Overall Score5.0/ 5
The front desk was friendly. The breakfast staff was outstanding despite the large amount of people at one time. Smooth transition following evacuation due to fire alarm. No incident that we knew of. We felt safe. We visit relatives in that area and will stay again in the future. Thank you.
Michael C. (Individual traveler, booked 1 room), from
22-Jun-2014 Verified Review, stayed from Fri Jun 20 to Sat Jun 21 2014 at a $119.00 average nightly rate. Property Description
Multiple Million dollar renovation completed in July 2013. Upgrades to interior and exterior of the hotel adding a contemporary design and décor. Refrigerators and Microwaves in every room. New wall coverings, new bedding and increase to a 40 inch TV. New lobby and business center along with added items to our state of the art Fitness Center.
Details / Other Expenses
| Check In: | 4:00PM |
| Check Out: | 12:00NOON |
| Year of Last Renovation: | 2008 |
| Floors: | 4 |
| Rooms: | 123 |
| Corridors: | All Rooms Have Interior Hallways |
| Non Smoking Rooms: | 113 |
| Handicap Rooms: | |
| Suites: | 8 |
| Room Windows: | Windows Don't Open |
| Cleaning Frequency: | Daily |
| Meeting Rooms: | 4 |
| Meeting Space: | 4640 sq. feet |
| Banquet Space: | Holds 70 people |
| Dist. to Food/Bars: | 0.3 Mi |
| Dist. to 24hr Restaurant: | 2.0 Mi |
| Dist. to Nearest Gym: | 2.0 Mi |
| Pool Info: Indoor pool. Open from 6am until 10pm daily. | |
Policies / Expenses
| Cancellation: 24 Hours in advance | |
| Nightly Parking: | 00.0 |
| Typical Group Deposit: | 50% |
| Total Taxes: | 9.00% |
| Total Misc Fees: | $0.00 USD (mandatory resort fees/taxes) |
Amenities / Features
- Air conditioning
- Alarm clock
- Complimentary breakfast
- Complimentary newspaper
- Conference facilities
- Credit card accepted: Mastercard/Visa
- Credit card accepted: American Express
- Credit card accepted: Discover
- Credit card accepted: Diners Club
- Electronic key card
- Elevator
- Express Check-Out
- Facilities for the disabled
- Fax available
- Fitness and health center
- Free local calls
- Hairdryer available
- Handicap accessible
- Ice Maker
- Internet - wireless
- Internet - ethernet
- Free WiFi Internet
- Laundry facilities
- Microwave in room
- Non-smoking rooms
- 24 hours opened
- Office or business center
- Private bathroom in room
- Quiet location
- Radio in room
- Refrigerator
- Self controlled heating/cooling system
- Shower
- Swimming pool - indoor
- Tea and coffee making facilities
- Telephone
- Telephone in all rooms
- Telephone - Free local calls
- Television
- TV - Free Cable
- TV Channel: HBO
- Travellers cheques accepted
- TV room
- Voicemail
Airport & Shuttle Information
9 miles from Midway - 45 miles from O'Hare
Local Shuttle Info: Not Available
Breakfast Information
Complimentary Hot Breakfast Buffet: Biscuits and Gravy, Pancakes, Scrambled Eggs or Omelets, & Hard Boiled Eggs Breakfast Meat, cereals hot and cold, assorted breakfast Breads and Muffins, assorted Juices, Yogurts, Oatmeal and coffee, tea and hot choclate
Pet Friendly?
Service animals complying with ADA Title lll regulations are allowed.
Sorry, pets are not allowed.Parking Info
Parking is Free
Internet / WiFI
WiFi/Internet is Free
About Holiday Inn Express
- Free Express Start Breakfast Bar offering eggs, omelets, bacon and sausage, and their signature cinnamon rolls just to name a few
- Have their own 100% Arabica Smart Roast Coffee
- Free high-speed internet service in every room
- eHost Online Concierge Service where guests can learn about hotel amenities, major airlines nearby, up-to-date local weather and even car rental services
- Perfect for the business traveler on the go, Holiday Inn Express offers 24/7 fax & photocopy services
- Unlimited free local and toll-free calls
The Holiday Inn Express highlights above are subject to change without notice.
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FAQs about Holiday Inn Express Crestwood
What time is check in?
Check in time is 4:00PM based on the hotel's local time. Early check in may be available if requested at the front desk on the day of check-in.
What time is check out?
Check out time is 12:00NOON based on the hotel's local time. Late check out may be available if requested at the front desk during your stay.
How many rooms does Holiday Inn Express Crestwood have?
There are 123 sleeping rooms in the hotel.
Is there any meeting space at Holiday Inn Express Crestwood?
Yes, they have 4 meeting rooms that can support various table layouts.
What kind of breakfast is at Holiday Inn Express Crestwood?
Complimentary Hot Breakfast Buffet: Biscuits and Gravy, Pancakes, Scrambled Eggs or Omelets, & Hard Boiled Eggs Breakfast Meat, cereals hot and cold, assorted breakfast Breads and Muffins, assorted Juices, Yogurts, Oatmeal and coffee, tea and hot choclate
What parking is available at Holiday Inn Express Crestwood?
Parking is Free
How much does internet cost?
WiFi/Internet is Free
Can I get a AAA rate at Holiday Inn Express Crestwood?
Sorry, this hotel does not offer AAA hotel discounts at this time.
Can I get a Senior or AARP rate at Holiday Inn Express Crestwood?
Sorry, this hotel does not offer senior hotel discounts at this time.
Is there a gym at Holiday Inn Express Crestwood?
Yes, there is a gym/fitness area available on-site at the property.
Is there a pool at Holiday Inn Express Crestwood?
Yes, there is a pool on-site at the property. Indoor pool. Open from 6am until 10pm daily..
Testimonials:
"I will absolutely use this service again. The agent called within an hour of my bid acceptance. Very accommodating." C.Z. - Kailua, HI
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