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Very good
4.0/5
Based on 4481 guest reviews
- Has an outdoor pool!
- Free complimentary breakfast
- Gym is available on property
- 370 rooms in property
- 8 floors in hotel
- 140 suites in hotel
- Check-in: 2pm
- Hotel has an eco-friendly policy
- Groups/Meetings rating of 7.3/10
Standard prices by room type for the next 60 days
Local Attractions
Stay in an elegant and luxurious Cancun accommodation with a serene view of the Caribbean here at Hotel Casa Maya. Surround yourself with first class amenities and stellar service. Enjoy the convenience of being near the places where you can spend hours of recreation. This is what you get when you stay at our hotel, the best place to be to enjoy the sights and activities of Cancun. Seek shelter from the warm Caribbean when you stay at our hotel's complete accommodations. Our rooms' furnishings and amenities provide total privacy and relaxation. We provide the comforts of home in a more refined environment. The neutral and pastel themes of our rooms contribute to the relaxing vibe. Our rooms open up to the sight of the magnificent Caribbean sea, giving you the luxury of waking up to such beauty. Staying just within the premises of our hotel is still enjoyable, courtesy of our first-class service. We provide the same level of service to all our guests. You will get pampered at Casa Maya.
Map of Hotel Casa Maya - Near Langosta Beach
Property Description
Majestuoso Hotel con una combinación de la cultura Maya y la
arquitectura contemporánea, situado en las finas y blancas arenas de una
de las mas bellas playas del hermoso caribe Mexicano, que se distingue
por sus espaciosas habitaciones y un excelente servicio, que le invita a
vivir una experiencia única en sus vacaciones.
Green Sustainability
Travel Life
Turtle Release Program
Watch baby sea turtles hatch and take their first steps into the sea on the beach of Secrets the Vine Cancun! Be a part of this amazing experience on your vacation while helping with our efforts to protect and preserve the sea turtle population. Occurs seasonally July through December (hatchings may vary).
Details / Other Expenses
| Check In: | 2pm |
| Check Out: | 11am |
| Year of Last Renovation: | 2016 |
| Floors: | 8 |
| Rooms: | 370 |
| Corridors: | All Rooms Have Interior Hallways |
| Non Smoking Rooms: | 370 |
| Handicap Rooms: | |
| Rooms with 2 Beds: | 220 |
| Suites: | 140 |
| Room Windows: | Windows Do Open |
| Cleaning Frequency: | Daily |
| Meeting Rooms: | 1 |
| Meeting Space: | 9463483 sq. feet |
| Banquet Space: | Holds 15741 people |
| Dist. to Food/Bars: | On-site |
| Dist. to 24hr Restaurant: | On-site |
| Dist. to Nearest Gym: | On-site |
| Lounge/Bar Hours: | 10:00 am - 12:00 pm |
| Pool Info: Three sparkling infinity pools (heated) |
|
Policies / Expenses
| Cancellation: 24 hours |
|
| Nightly Parking: | free |
| Typical Group Deposit: | 1 night |
| Total Taxes: | 19.00% |
| Total Misc Fees: | $0.00 USD (mandatory resort fees/taxes) |
| State Tax: | 1.35 Per Night (USD) |
| Occupancy Tax: | 3.00% |
| Country Tax: | 16.00% |
Amenities / Features
- Air conditioning
- Alarm clock
- ATM
- Baggage storage facilities
- Car rental
- Child facilities
- Complimentary breakfast
- Concierge service
- Credit card accepted: Mastercard/Visa
- Credit card accepted: American Express
- Electronic key card
- Elevator
- Express Check-Out
- Fitness and health center
- Grocery service
- Hairdryer available
- Ice Maker
- Internet - wireless
- Ironing facilities
- Jacuzzi
- Kitchenette in room
- Laundry facilities
- Licensed bar
- Mini bar
- Mixed dorms
- Movies in room
- Microwave in room
- Non-smoking rooms
- 24 hours opened
- Private bathroom in room
- Private car parking
- Private garden grounds
- Quiet location
- Radio in room
- Refrigerator
- Restaurant
- Safe in rooms
- Self controlled heating/cooling system
- Shop
- Shower
- Solarium
- Spa
- Swimming pool - outdoor
- Tea and coffee making facilities
- Telephone
- Telephone in all rooms
- Television
- TV - Free Cable
- Tennis court
- Terrace
- Valet Parking
Airport & Shuttle Information
25 minutes
Local Shuttle Info: Bus serivce in Cancun is $2.00, locals and tourist can enjoy this service. Bus stop just a few steps from the hotel
Breakfast Information
Unlimited-Luxury® is more than just a phrase. It’s a commitment to redefining the all-inclusive experience by fulfilling your every wish and exceeding your expectations at every turn. It includes every amenity you’d expect from a world-class destination and so much more. At Secrets The Vine Cancun, these amenities include: Limitless access to gourmet à la carte dining options without reservations required Unlimited international and domestic top-shelf spirits Unlimited natural fruit juices and soft drinks 24-hour room and concierge services Pool and beach wait service Daily refreshed mini-bar with soft drinks, juice, bottled water and beer Daily maid service Endless daytime activities and live nightly entertainment Theme parties, oceanfront bars and entertainment venues No wristbands required All taxes and gratuities included Enjoy free Wi-Fi and free international calling to the US, Canada and Mexico with Unlimited Connectivity. The mobile app also allows you to view the schedules of all eve
Pet Friendly?
Sorry, pets are not allowed.
Parking Info
Complimentary parking 24hrs
Internet / WiFI
Complimentary wifi
Cleaning Policies
At a Glance: Enhanced Safety & Sanitation Protocols Get in the know about the essential changes we’ve made to keep you safe on the road: Our trained teams now operate in accordance with all COVID-19 safety and sanitation protocols. No matter the query, we’re fully prepared to assist with any issue regarding health, safety, and hygiene. When you check-in, you’ll be able to opt-in or out of housekeeping services. Housekeeping will wear full protective clothing (PPE) at all times. We’re sanitizing all communal spaces, working areas, and swimming pools according to human interface cleaning protocols. That means particular attention to ‘high-touch’ points like buttons, handrails, door handles, locks, faucets, counter surfaces, etc. We’ve limited the occupancy at all of our locations to allow proper social distancing. All of our cleaning products are now ECOLAB certified - the global leaders in water, hygiene, and energy technology.
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FAQs about Hotel Casa Maya
What time is check in?
Check in time is 2pm based on the hotel's local time. Early check in may be available if requested at the front desk on the day of check-in.
What time is check out?
Check out time is 11am based on the hotel's local time. Late check out may be available if requested at the front desk during your stay.
How many rooms does Hotel Casa Maya have?
There are 370 rooms in the property.
Is there any meeting space at Hotel Casa Maya?
Yes, they have 1 meeting room that can support various table layouts.
What kind of breakfast is at Hotel Casa Maya?
Unlimited-Luxury® is more than just a phrase. It’s a commitment to redefining the all-inclusive experience by fulfilling your every wish and exceeding your expectations at every turn. It includes every amenity you’d expect from a world-class destination and so much more. At Secrets The Vine Cancun, these amenities include: Limitless access to gourmet à la carte dining options without reservations required Unlimited international and domestic top-shelf spirits Unlimited natural fruit juices and soft drinks 24-hour room and concierge services Pool and beach wait service Daily refreshed mini-bar with soft drinks, juice, bottled water and beer Daily maid service Endless daytime activities and live nightly entertainment Theme parties, oceanfront bars and entertainment venues No wristbands required All taxes and gratuities included Enjoy free Wi-Fi and free international calling to the US, Canada and Mexico with Unlimited Connectivity. The mobile app also allows you to view the schedules of all eve
What parking is available at Hotel Casa Maya?
Complimentary parking 24hrs
How much does internet cost?
Complimentary wifi
Is there a gym at Hotel Casa Maya?
Yes, there is a gym/fitness area available on-site at the property.
Is there a pool at Hotel Casa Maya?
Yes, there is a pool on-site at the property. Three sparkling infinity pools (heated).
Testimonials:
"I just want to say thank you again for all of your help. Your site has been a great tool in planning my family reunion. I love the website booking page you have set up for my group." E.W. - Miami, FL
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