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Based on 27 guest reviews
| Check-in: | 15:00 |
| Check-out: | 12:00 |
| Year of last renovation: | 2019 |
| Floors: | 3 |
| Rooms: | 524 |
| Corridors: | All rooms have exterior hallways |
| Non-smoking rooms: | 524 |
| Rooms with disabled access: | 2 |
| Rooms with one bed: | 430 |
| Rooms with two beds: | 94 |
| Suites: | 524 |
| Room windows: | Windows do open |
| Cleaning frequency: | Daily |
| Meeting rooms: | 4 |
| Meeting space: | 6700 sq. feet |
| Event space: | Holds 500 people |
| Dist. to food/bars: | On-site |
| Dist. to a 24hr restaurant: | On-site |
| Dist. to the nearest gym: | On-site |
| Lounge/Bar hours: | 9:00 am - 11:00 pm |
| Pool Info: 7:00 am - 7:00 pm50 mtsoutdoors | |
| Ownership: | Playa Hotels & Resorts |
| Cancellation: CANCELLATIONS & REDUCTION POLICY ?From 120 to 91 days prior to arrival you may cancel 25% of balance of rooms with out penalty. Beyond 25% or if entire group is cancelled, a 10% administrative fee will be applied.?From 90 to 61 days prior to arriv | |
| Nightly parking: | n/a |
| Typical group deposit: | 30% |
| Total taxes: | 0.00% |
| Total misc. fees: | £0.00 GBP (mandatory resort fees/taxes) |
Cancun International Airport (34 miles / 55 km / 45 minutes)
Local shuttle info: Our resort uses Discova DMC services, we will be happy to provide contact information.
All Inclusive of food and beverages (all consumptions are at leisure during regular operational hours of bars and restaurants)
Sorry but pets are not allowed.
Street parking available for a fee. Self parking at the resort subject to availability.
Included in the rate, Internet Wi-Fi is included all over the resort (rooms and shared areas). Dedicated internet for groups is available for quote.
The Hyatt Hotels and Resorts highlights above are subject to change without notice.
Check in time is 15:00 based on the hotel's local time. Early check in may be available if requested at the front desk on the day of check-in.
Check out time is 12:00 based on the hotel's local time. Late check out may be available if requested at the front desk during your stay.
There are 524 sleeping rooms in the hotel.
Yes, they have 4 meeting rooms that can support various table layouts.
All Inclusive of food and beverages (all consumptions are at leisure during regular operational hours of bars and restaurants)
Street parking available for a fee. Self parking at the resort subject to availability.
Included in the rate, Internet Wi-Fi is included all over the resort (rooms and shared areas). Dedicated internet for groups is available for quote.
Sorry, this hotel does not offer AAA hotel discounts at this time.
Sorry, this hotel does not offer senior hotel discounts at this time.
Yes, there is a gym/fitness area available on-site at the property.
Yes, there is a pool on-site at the property. 7:00 am - 7:00 pm50 mtsoutdoors.
