THE PONTCHARTRAIN HOTEL

2031 St. Charles Ave., New Orleans, LA 70130 United States (USA)
View Map Reservations: 1-800-881-1523
3.5 Star Downtown Hotel in Orleans County
29.93481 -90.07953
Check availability
Very Good
4.5/5

Based on 658 guest reviews

Show Guest Reviews
  • The Avg. Group Saves 15.1%!
  • Access to gym on-site
  • Hotel has 106 rooms
  • 11 floors in property
  • 13 suites in property
  • Check out time: 12:00pm
  • Hotel has an eco-friendly policy
  • Group score of 10.0/10
  • Hotel has 2 meeting rooms

Check Current Prices






Standard prices by room type for the next 60 days

Rates shown are nightly rates before taxes and do not necessarily reflect all discounts available. The chart provides the cheapest public rates available by room type.

Room Types

Check Rates2 Bedroom King Suite Living Area Dining Table Wet Bar Comp WiFi Mini Bar
Non-Smoking
Check Rates2 Room Suite King Bed Adjoining 2 Twin Beds Comp WiFi Flat Screen TV
Non-Smoking
Check RatesComplimentary Parking Package 2 Bedroom King Suite Living Area Dining Table Wet Bar Comp WiFi Mini B
Non-Smoking
Check RatesComplimentary Parking Package 2 Room Suite King Bed Adjoining 2 Twin Beds Comp WiFi Flat Screen TV
Non-Smoking
Check RatesComplimentary Parking Package King Suite Masuiter King Bedroom Living Room Entertainment Area Comp W
Non-Smoking
Check RatesComplimentary Parking Package Large Suite with Masuiter Bedroom with 2 Double Beds and Living Room C
Non-Smoking
Check RatesComplimentary Parking Package Oversized Room with 2 Queen Beds Complimentary WiFi Sitting Area Desk
Non-Smoking
Check RatesComplimentary Parking Package Oversized Room with King Size Bed Comp WiFi Desk Flat Screen TV
Non-Smoking
Check RatesComplimentary Parking Package Spacious Room with 2 Double Beds Reading Nook Complimentary WiFi Flat
Non-Smoking
Check RatesDeluxe Double Room
Non-Smoking
Check RatesDeluxe Double Suite
Non-Smoking
Check RatesDeluxe King Suite
Non-Smoking
Check RatesDeluxe Room (Euterpe) 2 Queen Beds
Non-Smoking
Check RatesDeluxe Room 2 Queen Beds (Euterpe)
Non-Smoking
Check RatesFamily Suite (Thalia)
Non-Smoking
Check RatesFamily Suite (Thalia) 1 King and 2 Single Beds
Non-Smoking
Check RatesKing Suite Masuiter King Bedroom Living Room Entertainment Area Comp WiFi Minibar
Non-Smoking
Check RatesLarge Suite with Masuiter Bedroom with 2 Double Beds and Living Room Complimentary WiFi Mini Bar
Non-Smoking
Check RatesOversized Room with 2 Queen Beds Complimentary WiFi Sitting Area Desk Minibar
Non-Smoking
Check RatesOversized Room with King Size Bed Comp WiFi Desk Flat Screen TV
Non-Smoking
Check RatesPay in Advance and Save 2 Bedroom King Suite Living Area Dining Table Wet Bar Comp WiFi Mini Bar
Non-Smoking
Check RatesPay in Advance and Save 2 Room Suite King Bed Adjoining 2 Twin Beds Comp WiFi Flat Screen TV
Non-Smoking
Check RatesPay in Advance and Save King Suite Masuiter King Bedroom Living Room Entertainment Area Comp WiFi Mi
Non-Smoking
Check RatesPay in Advance and Save Large Suite with Masuiter Bedroom with 2 Double Beds and Living Room Complim
Non-Smoking
Check RatesPay in Advance and Save Oversized Room with 2 Queen Beds Complimentary WiFi Sitting Area Desk Miniba
Non-Smoking
Check RatesPay in Advance and Save Oversized Room with King Size Bed Comp WiFi Desk Flat Screen TV
Non-Smoking
Check RatesPay in Advance and Save Spacious Room with 2 Double Beds Reading Nook Complimentary WiFi Flat Screen
Non-Smoking
Check RatesRoom 1 King Bed (Clio)
Non-Smoking
Check RatesRoom 1 King Bed (Clio) 1 King Bed
Non-Smoking
Check RatesRoom 2 Double Beds (Erato)
Non-Smoking
Check RatesRoom 2 Double Beds (Erato) 1 Double Bed
Non-Smoking
Check RatesSpacious Room with 2 Double Beds Reading Nook Complimentary WiFi Flat Screen TV
Non-Smoking
Check RatesStandard Room, 1 King or 2 Double Beds
Non-Smoking
Check RatesSuite (Polyhymnia) 2 Double Beds
Non-Smoking
Check RatesSuite 1 King Bed (Calliope)
Non-Smoking
Check RatesSuite 1 King Bed (Calliope) 1 King Bed
Non-Smoking
Check RatesSuite 2 Bedrooms (Melpomene)
Non-Smoking
Check RatesSuite 2 Bedrooms (Melpomene) 2 King Beds
Non-Smoking
Check RatesSuite 2 Double Beds (Polyhymnia)
Non-Smoking
Check RatesSuperior Double Room
Non-Smoking
Check RatesSuperior King Room
Non-Smoking

Local Attractions

Garden District, Magazine street shopping and restaurants, streetcar, Uptown, University Area, Audubon Park and Zoo, French Quarter, National WW II Museum, Ogden Museum, NOCHI.

Verified Reviews of The Pontchartrain Hotel

Below are the verified reviews from guests that we have booked recently:
"Clean rooms, friendly staff and very helpful."
Overall Score5.0/ 5
Had a great room that was clean and kept cleaned. The staff was very friendly as we had a group of 10 rooms and all the people commented on the staff and rooms. I would definitely stay there again.
(Group coordinator, booked 10 rooms), from US flag
30-Nov-2018 Verified Review, stayed from Mon Nov 26 to Sat Dec 01 2018 at a $149.00 group rate (14% discount).
Response from Management on 03-Dec-2018:
Calvin, thank you for your feedback. It has been a pleasure working with you and hosting your group. I look forward to welcoming you back to the Pontchartrain Hotel. Kind regardsViviane

Customer Reviews of The Pontchartrain Hotel

4.5 out of 5. Based on 658 guest reviews, Very Good

Property Description

Named #1 Hotel in New Orleans by Condé Nast Traveler's 2018 Reader's Choice Awards.The legendary Pontchartrain Hotel reclaims its place as the new plus ultra classic New Orleans hotel.Located in the Garden District of New Orleans, adjacent to its charming streetcar route, the Pontchartrain Hotel is a one-of-a-kind full service luxury New Orleans hotel. This historic circa-1927, 14-story architectural gem, provides modern luxurious amenities, minutes away convenience, and old school home away from home attention to all your needs.A sanctuary where both visitors and locals mix it up, the re-imagined Pontchartrain offers four restaurant and bar options, including a breathtaking-view new rooftop bar and lounge. Whether you are looking for a vacation, in town for a business affair, or here for an extended stay, the Pontchartrain is an only in New Orleans stay, providing comfort in a city that prides itself on making everyone feel at home.With its impressive architecture, convenient Garden District location, and impeccable reputation, The Pontchartrain Hotel is an ideal destination for meetings and conferences in New Orleans. We also welcome group events.Our hotel features 3,500 square feet of flexible meeting space that can be catered to your specific needs. Our unique meeting venues include the Parlor (2,800 square feet) and for smaller events , the spectacular Mile High Pie Club, a mahogany-paneled private dining room, which can host 25-30 guests for private functions. Our capable staff will be on hand to help you plan every aspect of your event, including catering services provided by our talented and experienced culinary team.

Green Sustainability

N/A

Details / Other Expenses

Check In:03:00pm
Check Out:12:00pm
Year of Last Renovation:2016
Floors:11
Rooms:106
Corridors:All Rooms Have Interior Hallways
Non Smoking Rooms:106
Handicap Rooms:5
Rooms with 1 Bed:75
Rooms with 2 Beds:31
Suites:13
Room Windows:Windows Don't Open
Cleaning Frequency:Daily
Meeting Rooms:2
Meeting Space:3500 sq. feet
Banquet Space:Holds 100 people
Dist. to Food/Bars: On-site
Dist. to 24hr Restaurant: 0.3 Mi
Dist. to Nearest Gym: 0.3 Mi
Lounge/Bar Hours:11am-11pm
Ownership:Cody Bertone
Policies / Expenses
Cancellation:
72 hours prior to arrival
Nightly Parking:$30.
Typical Group Deposit:50%
Total Taxes:15.20%
Total Misc Fees:$1.00 USD
(mandatory resort fees/taxes)
State Tax:14.00%
Occupancy Tax: 1.00 Per Night
City Tax: 1.20%
Food and Beverage Tax:10.00%
Parking Fee:30.00 Per Night (Valet)

Amenities / Features


Pet Friendly? Yes! Pets are allowed.
Pet Friendly-$75 pet fee, max of two pets under 50 lbs.


  • Air conditioning
  • Alarm clock
  • ATM
  • Baggage storage facilities
  • Bus parking
  • Central location
  • Complimentary newspaper
  • Concierge service
  • Credit card accepted: Mastercard/Visa
  • Credit card accepted: American Express
  • Credit card accepted: Discover
  • Credit card accepted: Diners Club
  • Dinner available
  • Elevator
  • Facilities for the disabled
  • Fax available
  • Fitness and health center
  • Generator for public spaces
  • Hairdryer available
  • Handicap accessible
  • Central heating
  • Internet - wireless
  • Free WiFi Internet
  • Ironing facilities
  • Laundry valet service
  • Mini bar
  • Non-smoking rooms
  • 24 hours opened
  • Pets allowed
  • Private bathroom in room
  • Quiet location
  • Radio in room
  • Restaurant
  • Safe in rooms
  • Self controlled heating/cooling system
  • Shower
  • Telephone
  • Television
  • TV - Free Cable
  • TV Channel: HBO
  • TV Channel: Starz
  • TV Channel: Weather Channel
  • TV Channel: ESPN
  • TV Channel: NFL Network
  • TV Channel: Disney Channel
  • TV Channel: Nickelodeon
  • TV room
  • Valet Parking
  • Voicemail

Airport & Shuttle Information

New Orleans -MSY, 15 miles, 20-30 minute drive. Easy access

Airport Shuttle? Sorry, no airport shuttle available.

Breakfast Information

The Silver Whistle was the Garden District’s power house coffee shop where the city’s judges, lawyers, and oil scions came to snag the coveted 10-top and gossip politics. The 10-top has returned to uptown New Orleans along with the high quality coffee program and craveable grab-and-go breakfast and lunch bites.Chef David Whitmore introduces modern offerings to accompany the classics, such as a local favorite – the blueberry muffins. In a nod to the original, the Silver Whistle feels like a truly historic space. Open 7am to 3pm.

Parking Info

Valet parking is $30 + tax. Bus parking is available on premises for up to 3 buses at $79 + tax per bus per night.

Internet / WiFI

We offer complimentary Wi-Fi throughout the entire hotel: sleeping rooms, public space, restaurants and venue.

Previously known as:
The Pontchartrain

Seasonality and Projections at The Pontchartrain Hotel

Rate fluctuations of The Pontchartrain Hotel

The graph above is fluctuations of room rates for both group/meeting rates and the lowest online individual prices our rate checker could find at the time the group/meeting offer was placed. The most competitive group/meeting rate displayed is 36.5% in the month of September 2019 and the highest average individual rate is $312 in the month of August 2019. This chart will show past seasonality and also project future months. If you are flexible with dates, you may want to consider staying at The Pontchartrain Hotel in a month when rates are lower.

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