The Pontchartrain Hotel

2031 St. Charles Ave., New Orleans, LA 70130 United States (USA) near Exit 234b on I-10 (~1.3mi)
View Map Reservations: 1-800-760-7718
3.5 Star Property
29.934813-90.079533
Cleaning Policy: COVID-19 UpdateHi there. We’re delighted that you’re considering an Aparium hotel for your stay, and we want you to know that we are dedicated to our hotels being stellar examples of cleanliness, safety, and intuitive hospitality. In the wake of the coronavirus pandemic, we are adhering to the latest guidance from the world’s leading health experts and government authorities, including the World Health Organization and Centers for Disease Control. Our already exacting practices regarding food handling, sanitation, disinfection, and cleaning have been heightened to ensure your health and safety during your stay. Below, you can read more about the procedures we’ve implemented to keep you and our associates healthy and safe. When you travel, you’re placing your wellbeing in our hands, and we take this responsibility seriously.We’re glad you’re here.We’ve changed small details about your arrival to minimize physical contact with people and public surfaces, while providing a safe and welcoming e
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Very Good
4.5/5

Based on 888 guest reviews

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  • The Avg. Group Saves 22.1%!
  • Access to gym on-site
  • Hotel has 106 rooms
  • 11 floors in property
  • 13 suites in property
  • Check in time: 03:00pm
  • Hotel has an eco-friendly policy
  • Group score of 10.0/10
  • Hotel has 2 meeting rooms

Check Current Prices






Include Discounts:

Standard prices by room type for the next 60 days

Rates shown are nightly rates before taxes and do not necessarily reflect all discounts available. The chart provides the cheapest public rates available by room type.

Local Attractions

Garden District, Magazine street shopping and restaurants, streetcar, Uptown, University Area, Audubon Park and Zoo, French Quarter, National WW II Museum, Ogden Museum, NOCHI.

Verified Reviews of The Pontchartrain Hotel

Below are the verified reviews from guests that we have booked recently:
"My stay was GREAT."
Overall Score5.0/ 5
Your people were very good and the room perfect.
(Individual traveler, booked 1 room), from US flag
12-Feb-2021 Verified Review, stayed from Mon Feb 08 to Wed Feb 10 2021 at a $116.99 average nightly rate.
4.5 out of 5. Based on 888 guest reviews

Property Description

Named #1 Hotel in New Orleans by Condé Nast Traveler's 2018 and 2019 Reader's Choice Awards.Named the #1“Best Hotel Restaurant” in the country according to USA TODAY 10BEST Readers' Choice 2019The legendary Pontchartrain Hotel reclaims its place as the new plus ultra classic New Orleans hotel.Located in the Garden District of New Orleans, adjacent to its charming streetcar route, the Pontchartrain Hotel is a one-of-a-kind full service luxury New Orleans hotel. This historic circa-1927, 14-story architectural gem, provides modern luxurious amenities, minutes away convenience, and old school home away from home attention to all your needs.A sanctuary where both visitors and locals mix it up, the re-imagined Pontchartrain offers four restaurant and bar options, including a breathtaking-view new rooftop bar and lounge. Whether you are looking for a vacation, in town for a business affair, or here for an extended stay, the Pontchartrain is an only in New Orleans stay, providing comfort in a city that prides itself on making everyone feel at home.With its impressive architecture, convenient Garden District location, and impeccable reputation, The Pontchartrain Hotel is an ideal destination for meetings and conferences in New Orleans. We also welcome group events.Our hotel features 3,500 square feet of flexible meeting space that can be catered to your specific needs. Our unique meeting venues include the Parlor (2,800 square feet) and for smaller events , the spectacular Mile High Pie Club, a mahogany-paneled private dining room, which can host 25-30 guests for private functions. Our capable staff will be on hand to help you plan every aspect of your event, including catering services provided by our talented and experienced culinary team.

Green Sustainability

N/A

Details / Other Expenses

Check In: 03:00pm
Check Out: 12:00pm
Year of Last Renovation: 2016
Floors: 11
Rooms: 106
Corridors: All Rooms Have Interior Hallways
Non Smoking Rooms: 106
Handicap Rooms: 5
Rooms with 1 Bed: 75
Rooms with 2 Beds: 31
Suites: 13
Room Windows: Windows Don't Open
Cleaning Frequency: Daily
Meeting Rooms: 2
Meeting Space: 3500 sq. feet
Banquet Space: Holds 100 people
Dist. to Food/Bars: On-site
Dist. to 24hr Restaurant: 0.3 Mi
Dist. to Nearest Gym: 0.3 Mi
Lounge/Bar Hours: 11am-11pm
Ownership: Cody Bertone
Policies / Expenses
Cancellation:
72 hours prior to arrival
Nightly Parking: $38
Typical Group Deposit: 50%
Total Taxes: 16.20%
Total Misc Fees: $1.00 USD
(mandatory resort fees/taxes)
State Tax: 14.00%
Occupancy Tax: 1.00 Per Night
City Tax: 2.20%
Food and Beverage Tax: 10.00%
Parking Fee: 38.00 Per Night (Valet)

Amenities / Features


  • Air conditioning
  • Alarm clock
  • ATM
  • Baggage storage facilities
  • Bus parking
  • Central location
  • Complimentary newspaper
  • Concierge service
  • Credit card accepted: Mastercard/Visa
  • Credit card accepted: American Express
  • Credit card accepted: Discover
  • Credit card accepted: Diners Club
  • Dinner available
  • Elevator
  • Facilities for the disabled
  • Fax available
  • Fitness and health center
  • Generator for public spaces
  • Hairdryer available
  • Handicap accessible
  • Central heating
  • Internet - wireless
  • Free WiFi Internet
  • Ironing facilities
  • Laundry valet service
  • Mini bar
  • Non-smoking rooms
  • 24 hours opened
  • Pets allowed
  • Private bathroom in room
  • Quiet location
  • Radio in room
  • Restaurant
  • Safe in rooms
  • Self controlled heating/cooling system
  • Shower
  • Telephone
  • Television
  • TV - Free Cable
  • TV Channel: HBO
  • TV Channel: Starz
  • TV Channel: Weather Channel
  • TV Channel: ESPN
  • TV Channel: NFL Network
  • TV Channel: Disney Channel
  • TV Channel: Nickelodeon
  • TV room
  • Valet Parking
  • Voicemail

Airport & Shuttle Information

New Orleans -MSY, 15 miles, 20-30 minute drive. Easy access

Airport Shuttle? Sorry, no airport shuttle available.

Breakfast Information

The Silver Whistle was the Garden District’s power house coffee shop where the city’s judges, lawyers, and oil scions came to snag the coveted 10-top and gossip politics. The 10-top has returned to uptown New Orleans along with the high quality coffee program and craveable grab-and-go breakfast and lunch bites.Chef David Whitmore introduces modern offerings to accompany the classics, such as a local favorite – the blueberry muffins. In a nod to the original, the Silver Whistle feels like a truly historic space. Open 7am to 3pm.

Pet Friendly?

Service animals complying with ADA Title lll regulations are allowed.

Yes! Pets are allowed.
Pet Friendly-$75 pet fee, max of two pets under 50 lbs.

Parking Info

Valet parking is $39 + tax. Bus parking is available on premises for up to 3 buses at $79 + tax per bus per night.

Internet / WiFI

We offer complimentary Wi-Fi throughout the entire hotel: sleeping rooms, public space, restaurants and venue.

Cleaning Policies

COVID-19 UpdateHi there. We’re delighted that you’re considering an Aparium hotel for your stay, and we want you to know that we are dedicated to our hotels being stellar examples of cleanliness, safety, and intuitive hospitality. In the wake of the coronavirus pandemic, we are adhering to the latest guidance from the world’s leading health experts and government authorities, including the World Health Organization and Centers for Disease Control. Our already exacting practices regarding food handling, sanitation, disinfection, and cleaning have been heightened to ensure your health and safety during your stay. Below, you can read more about the procedures we’ve implemented to keep you and our associates healthy and safe. When you travel, you’re placing your wellbeing in our hands, and we take this responsibility seriously.We’re glad you’re here.We’ve changed small details about your arrival to minimize physical contact with people and public surfaces, while providing a safe and welcoming e

Previously known as:
The Pontchartrain

Seasonality and Projections at The Pontchartrain Hotel

Rate fluctuations of The Pontchartrain Hotel

The graph above is fluctuations of room rates for both group/meeting rates and the lowest online individual prices our rate checker could find at the time the group/meeting offer was placed. The most competitive group/meeting rate displayed is 40.0% in the month of June 2019 and the highest average individual rate is $319 in the month of November 2019. This chart will show past seasonality and also project future months. If you are flexible with dates, you may want to consider staying at The Pontchartrain Hotel in a month when rates are lower.

FAQs about The Pontchartrain Hotel

What time is check in?

Check in time is 03:00pm based on the hotel's local time. Early check in may be available if requested at the front desk on the day of check-in.

What time is check out?

Check out time is 12:00pm based on the hotel's local time. Late check out may be available if requested at the front desk during your stay.

How many rooms does The Pontchartrain Hotel have?

There are 106 sleeping rooms in the hotel.

Is there any meeting space at The Pontchartrain Hotel?

Yes, they have 2 meeting rooms that can support various table layouts.

What kind of breakfast is at The Pontchartrain Hotel?

The Silver Whistle was the Garden District’s power house coffee shop where the city’s judges, lawyers, and oil scions came to snag the coveted 10-top and gossip politics. The 10-top has returned to uptown New Orleans along with the high quality coffee program and craveable grab-and-go breakfast and lunch bites.Chef David Whitmore introduces modern offerings to accompany the classics, such as a local favorite – the blueberry muffins. In a nod to the original, the Silver Whistle feels like a truly historic space. Open 7am to 3pm.

What parking is available at The Pontchartrain Hotel?

Valet parking is $39 + tax. Bus parking is available on premises for up to 3 buses at $79 + tax per bus per night.

How much does internet cost?

We offer complimentary Wi-Fi throughout the entire hotel: sleeping rooms, public space, restaurants and venue.

Is there a gym at The Pontchartrain Hotel?

Yes, there is a gym/fitness area available on-site at the property.

Testimonials:

Testimonials icon
"A terrific service, smartly presented and assuredly handled. A welcome time saver and an invaluable resource!!!!" J.J - Atlanta, GA

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