The Pontchartrain Hotel

2031 St. Charles Ave., New Orleans, LA 70130 United States (USA) near Exit 234b on I-10 (~1.3mi)
View Map Reservations: 1-800-219-2797
4.0 Star Property
29.934813-90.079540
+1-800-219-2797
AI Disclaimer

This tool is powered by OpenAI's ChatGPT service. We strive to provide 100% accurate and reliable data to our customers, but third-party content generated by AI, including OpenAI's ChatGPT, can sometimes make errors for various reasons, such as incomplete or inaccurate responses. We advise all customers to exercise caution and to use your best judgment regarding the fidelity of ChatGPT's responses.

Check availability
Very Good
4.0/5

Based on 903 guest reviews

Show Guest Reviews
  • Access to gym on-site
  • Hotel has 106 rooms
  • 11 floors in property
  • 13 suites in property
  • Check in time: 03:00pm
  • Check out time: 12:00pm
  • Hotel has an eco-friendly policy
  • Group score of 10.0/10
  • Hotel has 2 meeting rooms

Check Current Prices






Standard prices by room type for the next 60 days

Rates shown are nightly rates before taxes and do not necessarily reflect all discounts available. The chart provides the cheapest public rates available by room type.

Room Types

Check Rates1 King Bed Clio
Non-Smoking
Check Rates10% Commision 72hr Cxl Restaurant Rooftop Garden District Boutique Free WiFi Calliope King
Non-Smoking
Check Rates10% Commision 72hr Cxl Restaurant Rooftop Garden District Boutique Free WiFi Clio King 1 King
Non-Smoking
Check Rates10% Commision 72hr Cxl Restaurant Rooftop Garden District Boutique Free WiFi Clio King City
Non-Smoking
Check Rates10% Commision 72hr Cxl Restaurant Rooftop Garden District Boutique Free WiFi Erato Double 2
Non-Smoking
Check Rates10% Commision 72hr Cxl Restaurant Rooftop Garden District Boutique Free WiFi Euterpe 2 Queen
Non-Smoking
Check Rates10% Commision 72hr Cxl Restaurant Rooftop Garden District Boutique Free WiFi Melpomene 2
Non-Smoking
Check Rates10% Commision 72hr Cxl Restaurant Rooftop Garden District Boutique Free WiFi Polyhymnnia 2
Non-Smoking
Check Rates10% Commision 72hr Cxl Restaurant Rooftop Garden District Boutique Free WiFi Thalia Family
Non-Smoking
Check Rates2 Bedroom Suite
Non-Smoking
Check Rates2 Double Beds Erato
Non-Smoking
Check RatesCity Room City View
Non-Smoking
Check RatesClio Room King Bed
Non-Smoking
Check RatesDeluxe Double Room
Non-Smoking
Check RatesDeluxe Double Suite
Non-Smoking
Check RatesDeluxe King Room
Non-Smoking
Check RatesDeluxe King Suite
Non-Smoking
Check RatesDeluxe Room 2 Queen Beds Euterpe
Non-Smoking
Check RatesFamily Suite Thalia
Non-Smoking
Check RatesParking Package Include Valet Parking 10% Commision 72hr Cxl Restaurant Rooftop Garden District Bout
Smoking    Non-Smoking
Check RatesParking Package Include Valet Parking 10% Commision 72hr Cxl Restaurant Rooftop Garden District Bout
Smoking    Non-Smoking
Check RatesParking Package Include Valet Parking 10% Commision 72hr Cxl Restaurant Rooftop Garden District Bout
Smoking    Non-Smoking
Check RatesParking Package Include Valet Parking 10% Commision 72hr Cxl Restaurant Rooftop Garden District Bout
Smoking    Non-Smoking
Check RatesSuite 1 King Bed Calliope
Non-Smoking
Check RatesSuite Polyhymnia
Non-Smoking
Check RatesSuperior Double Room
Non-Smoking
Check RatesSuperior King Room
Non-Smoking

Local Attractions

Garden District, Magazine street shopping and restaurants, streetcar, Uptown, University Area, Audubon Park and Zoo, French Quarter, National WW II Museum, Ogden Museum, NOCHI.

Verified Reviews of The Pontchartrain Hotel

Below are the verified reviews from guests that we have booked recently:
"Charming older hotel in great location."
Overall Score4.0/ 5
Thoroughly enjoyed a two night stay in this classic older NOLA hotel on St Charles Ave. Friendly and helpful staff, starting with and especially, Michael the valet. Dining opportunities in the Hotel are excellent. Great jazz group played in the Bayou Bar one night. Will definitely return.
(Individual traveler, booked 1 room), from US flag
06-Jan-2024 Verified Review, stayed from Thu Jan 04 to Sat Jan 06 2024 at a $187.99 average nightly rate.
"Fun Historic Hotel & Great Restaurant"
Overall Score4.0/ 5
This hotel is fun and historic. Hotel staff, bar and restaurant are great! Rooms were very clean with nice linens. I recommend it highly.
(Individual traveler, booked 1 room), from US flag
07-Nov-2023 Verified Review, stayed from Sat Nov 04 to Sun Nov 05 2023 at a $471.99 average nightly rate.
"Fabulous Hotel"
Overall Score5.0/ 5
Not only is the hotel lovely, but the staff is so warm and friendly and helpful.
(Individual traveler, booked 1 room), from US flag
04-May-2023 Verified Review, stayed from Sun Apr 30 to Tue May 02 2023 at a $225.99 average nightly rate.
"Wonderful Hotel"
Overall Score5.0/ 5
This is our 5th year at the Ponchartrain and it keeps get better every year. Wonderful staff, great location and a fantastic roof top bar. Cannot recommend it more highly!
(Individual traveler, booked 1 room), from US flag
03-May-2023 Verified Review, stayed from Wed Apr 26 to Mon May 01 2023 at a $335.98 average nightly rate.
4.0 out of 5. Based on 903 guest reviews

Property Description

Named #1 Hotel in New Orleans by Condé Nast Traveler's 2018 and 2019 Reader's Choice Awards.Named the #1“Best Hotel Restaurant” in the country according to USA TODAY 10BEST Readers' Choice 2019The legendary Pontchartrain Hotel reclaims its place as the new plus ultra classic New Orleans hotel.Located in the Garden District of New Orleans, adjacent to its charming streetcar route, the Pontchartrain Hotel is a one-of-a-kind full service luxury New Orleans hotel. This historic circa-1927, 14-story architectural gem, provides modern luxurious amenities, minutes away convenience, and old school home away from home attention to all your needs.A sanctuary where both visitors and locals mix it up, the re-imagined Pontchartrain offers four restaurant and bar options, including a breathtaking-view new rooftop bar and lounge. Whether you are looking for a vacation, in town for a business affair, or here for an extended stay, the Pontchartrain is an only in New Orleans stay, providing comfort in a city that prides itself on making everyone feel at home.With its impressive architecture, convenient Garden District location, and impeccable reputation, The Pontchartrain Hotel is an ideal destination for meetings and conferences in New Orleans. We also welcome group events.Our hotel features 3,500 square feet of flexible meeting space that can be catered to your specific needs. Our unique meeting venues include the Parlor (2,800 square feet) and for smaller events , the spectacular Mile High Pie Club, a mahogany-paneled private dining room, which can host 25-30 guests for private functions. Our capable staff will be on hand to help you plan every aspect of your event, including catering services provided by our talented and experienced culinary team.

Green Sustainability

N/A

Details / Other Expenses

Check In: 03:00pm
Check Out: 12:00pm
Year of Last Renovation: 2016
Floors: 11
Rooms: 106
Corridors: All Rooms Have Interior Hallways
Non Smoking Rooms: 106
Handicap Rooms: 5
Rooms with 1 Bed: 75
Rooms with 2 Beds: 31
Suites: 13
Room Windows: Windows Don't Open
Cleaning Frequency: Daily
Meeting Rooms: 2
Meeting Space: 3500 sq. feet
Banquet Space: Holds 100 people
Dist. to Food/Bars: On-site
Dist. to 24hr Restaurant: 0.3 Mi
Dist. to Nearest Gym: 0.3 Mi
Lounge/Bar Hours: 11am-11pm
Ownership: Cody Bertone
Policies / Expenses
Cancellation:
72 hours prior to arrival
Nightly Parking: $38
Typical Group Deposit: 50%
Total Taxes: 16.20%
Total Misc Fees: $1.00 USD
(mandatory resort fees/taxes)
State Tax: 14.00%
Occupancy Tax: 1.00 Per Night
City Tax: 2.20%
Food and Beverage Tax: 10.00%
Parking Fee: 38.00 Per Night (Valet)

Amenities / Features


  • Air conditioning
  • Alarm clock
  • ATM
  • Baggage storage facilities
  • Bus parking
  • Central location
  • Complimentary newspaper
  • Concierge service
  • Credit card accepted: Mastercard/Visa
  • Credit card accepted: American Express
  • Credit card accepted: Discover
  • Credit card accepted: Diners Club
  • Dinner available
  • Elevator
  • Facilities for the disabled
  • Fax available
  • Fitness and health center
  • Generator for public spaces
  • Hairdryer available
  • Handicap accessible
  • Central heating
  • Internet - wireless
  • Free WiFi Internet
  • Ironing facilities
  • Laundry valet service
  • Mini bar
  • Non-smoking rooms
  • 24 hours opened
  • Pets allowed
  • Private bathroom in room
  • Quiet location
  • Radio in room
  • Restaurant
  • Safe in rooms
  • Self controlled heating/cooling system
  • Shower
  • Telephone
  • Television
  • TV - Free Cable
  • TV Channel: HBO
  • TV Channel: Starz
  • TV Channel: Weather Channel
  • TV Channel: ESPN
  • TV Channel: NFL Network
  • TV Channel: Disney Channel
  • TV Channel: Nickelodeon
  • TV room
  • Valet Parking
  • Voicemail

Airport & Shuttle Information

New Orleans -MSY, 15 miles, 20-30 minute drive. Easy access

Airport Shuttle? Sorry, no airport shuttle available.

Breakfast Information

The Silver Whistle was the Garden District’s power house coffee shop where the city’s judges, lawyers, and oil scions came to snag the coveted 10-top and gossip politics. The 10-top has returned to uptown New Orleans along with the high quality coffee program and craveable grab-and-go breakfast and lunch bites.Chef David Whitmore introduces modern offerings to accompany the classics, such as a local favorite – the blueberry muffins. In a nod to the original, the Silver Whistle feels like a truly historic space. Open 7am to 3pm.

Pet Friendly?

Service animals complying with ADA Title lll regulations are allowed.

Yes! Pets are allowed.
Pet Friendly-$75 pet fee, max of two pets under 50 lbs.

Parking Info

Valet parking is $39 + tax. Bus parking is available on premises for up to 3 buses at $79 + tax per bus per night.

Internet / WiFI

We offer complimentary Wi-Fi throughout the entire hotel: sleeping rooms, public space, restaurants and venue.

Cleaning Policies

COVID-19 UpdateHi there. We’re delighted that you’re considering an Aparium hotel for your stay, and we want you to know that we are dedicated to our hotels being stellar examples of cleanliness, safety, and intuitive hospitality. In the wake of the coronavirus pandemic, we are adhering to the latest guidance from the world’s leading health experts and government authorities, including the World Health Organization and Centers for Disease Control. Our already exacting practices regarding food handling, sanitation, disinfection, and cleaning have been heightened to ensure your health and safety during your stay. Below, you can read more about the procedures we’ve implemented to keep you and our associates healthy and safe. When you travel, you’re placing your wellbeing in our hands, and we take this responsibility seriously.We’re glad you’re here.We’ve changed small details about your arrival to minimize physical contact with people and public surfaces, while providing a safe and welcoming e

Suggested AI Generated Itinerary

    Day 1

  • Breakfast: Café du Monde - Famous for its beignets and café au lait, this iconic café is a must-visit. Located 1.2 miles from The Pontchartrain Hotel.
  • Lunch: Cochon Butcher - A casual eatery offering delicious sandwiches and charcuterie. Located 0.8 miles from The Pontchartrain Hotel.
  • Dinner: Commander's Palace - A renowned fine dining restaurant known for its Creole cuisine and elegant atmosphere. Located 0.5 miles from The Pontchartrain Hotel.
  • Activity: Explore the Garden District - Take a stroll through the historic neighborhood known for its beautiful mansions and oak-lined streets. Located within walking distance from The Pontchartrain Hotel.
  • Day 2

  • Breakfast: Elizabeth's - A local favorite known for its hearty breakfast dishes, including praline bacon. Located 2.4 miles from The Pontchartrain Hotel.
  • Lunch: Café Amelie - Enjoy a leisurely lunch in a charming courtyard setting at this French Quarter gem. Located 1.6 miles from The Pontchartrain Hotel.
  • Dinner: Emeril's New Orleans - Celebrity chef Emeril Lagasse's flagship restaurant serving up innovative Creole and Cajun dishes. Located 1.3 miles from The Pontchartrain Hotel.
  • Activity: French Quarter Walking Tour - Immerse yourself in the vibrant atmosphere of the French Quarter while learning about its rich history. Located within walking distance from The Pontchartrain Hotel.
  • Day 3

  • Breakfast: Willa Jean - Start your day with delicious pastries and Southern-inspired breakfast dishes at this trendy bakery and café. Located 0.9 miles from The Pontchartrain Hotel.
  • Lunch: Coop's Place - Dive into authentic Cajun and Creole flavors at this casual eatery known for its jambalaya and gumbo. Located 0.7 miles from The Pontchartrain Hotel.
  • Dinner: Antoine's Restaurant - A historic dining institution serving classic New Orleans cuisine since 1840. Located 1.1 miles from The Pontchartrain Hotel.
  • Activity: Steamboat Natchez Jazz Cruise - Enjoy live jazz music and breathtaking views of the Mississippi River on a traditional steamboat. Located 1.5 miles from The Pontchartrain Hotel.

Previously known as:
The Pontchartrain

FAQs about The Pontchartrain Hotel

What time is check in?

Check in time is 03:00pm based on the hotel's local time. Early check in may be available if requested at the front desk on the day of check-in.

What time is check out?

Check out time is 12:00pm based on the hotel's local time. Late check out may be available if requested at the front desk during your stay.

How many rooms does The Pontchartrain Hotel have?

There are 106 sleeping rooms in the hotel.

Is there any meeting space at The Pontchartrain Hotel?

Yes, they have 2 meeting rooms that can support various table layouts.

What kind of breakfast is at The Pontchartrain Hotel?

The Silver Whistle was the Garden District’s power house coffee shop where the city’s judges, lawyers, and oil scions came to snag the coveted 10-top and gossip politics. The 10-top has returned to uptown New Orleans along with the high quality coffee program and craveable grab-and-go breakfast and lunch bites.Chef David Whitmore introduces modern offerings to accompany the classics, such as a local favorite – the blueberry muffins. In a nod to the original, the Silver Whistle feels like a truly historic space. Open 7am to 3pm.

What parking is available at The Pontchartrain Hotel?

Valet parking is $39 + tax. Bus parking is available on premises for up to 3 buses at $79 + tax per bus per night.

How much does internet cost?

We offer complimentary Wi-Fi throughout the entire hotel: sleeping rooms, public space, restaurants and venue.

Can I get a AAA rate at The Pontchartrain Hotel?

Yes, they have stay dates that support AAA hotel discounts. Example room type: AAA Rate - 10% Commision ID Required 72hr Cxl Restaurant Rooftop Garden District Boutique Free WiFi

Can I get a Senior or AARP rate at The Pontchartrain Hotel?

Yes, they have stay dates that support Senior hotel discounts. Example room type: AARP Rate 10% Commision ID Required 72hr Cxl Restaurant Rooftop Garden District Boutique Free WiFi C

Is there a gym at The Pontchartrain Hotel?

Yes, there is a gym/fitness area available on-site at the property.

Testimonials:

Testimonials icon
"I love this tool! There is NO way I would have had enough time to contact all of these hotels by phone! I will recomend this to all of my friends! This was the easiest year to book rooms for the convention! Thanks again!" M.K. - Huntsville, AL

Find out more Check Rates