OPAL HOTEL

1050 Van Ness Ave., San Francisco, CA 94109 United States (USA)
View Map Reservations: 1-800-230-4134
2.5 Star Downtown Hotel in San Francisco County
37.78545-122.42127
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Average
3.5/ 5

Based on 878 guest reviews

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  • Free complimentary breakfast
  • 164 rooms in property
  • 5 floors in hotel
  • 15 suites in hotel
  • Check-in: 3pm
  • Check-out: 12pm
  • Group friendly rating of 7.1/10

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Room Types

Check Rates Deluxe Double Room 2 Double Beds
Non-Smoking
Check Rates Deluxe Double Room Free Continential Breakfast Buffet
Non-Smoking
Check Rates Deluxe Double Room Free Continential Breakfast BuffetSavings
Non-Smoking
Check Rates Deluxe King Free Continential Breakfast Free Internet Accessible
Non-Smoking
Check Rates Deluxe King Free Continential Breakfast Free Internet AccessibleSavings
Non-Smoking
Check Rates Deluxe Queen Free Continential Breakfast Free Internet Accessible
Non-Smoking
Check Rates Deluxe Queen Free Continential Breakfast Free Internet AccessibleSavings
Non-Smoking
Check Rates Deluxe Queen Queen Free Continential Breakfast Free Internet
Non-Smoking
Check Rates Deluxe Queen Queen Free Continential Breakfast Free InternetSavings
Non-Smoking
Check Rates Deluxe Room 1 King Bed
Non-Smoking
Check Rates Deluxe Room 1 Queen Bed
Non-Smoking
Check Rates Superior Suite
Non-Smoking
Check Rates Superior Suite Nonref
Non-Smoking

Local Attractions

Civic Center, Union Square, Cable Cars, Japan Town, Asian Art Museum

Summary of Verified Reviews

Good to know

  • Hotel is outdated

    “Decor is very dated” “Dated building”

  • Clean hotel facilities

    “Premises are clean” “Hotel lobby was always comfortable and tidy”

  • Clean rooms

    “Beds clean and comfortable” “Room was immaculate”

  • Poor access to parking

    “Horrible parking garage” “Parking was ridiculously expensive”

Review highlights

Service

84/100
1174 reviews

Good, friendly service, particularly in the restaurant, although housekeeping is poor. Great laundry service and all-around professional staff. Great hotel security. Booking process is sufficient. Room service is poor.

“Staff was phenomenal” “Staff were all wonderful and helpful” “Servers at breakfast were a delight”

Location

79/100
1233 reviews

Great location. Accessible by car, but parking is awful and costly. Central location with great sightseeing, dining out and shopping. Close to public transport and the train.

“Hotel location was superb” “Excellent facilities for a city center” “Close to many sights of Downtown”

Value

69/100
718 reviews

Fairly good value for money. Breakfast, bar and restaurant prices are cheap. Free internet.

“Paying for location” “Great value for the money” “Unacceptable for the price of the room”

WiFi

59/100
173 reviews

WiFi is good value.

“Internet is free” “Free wi fi” “Wifi didn't work”

Room

52/100
1400 reviews

Tidy rooms, with alright views, and average beds. Small but clean bathrooms. Outdated rooms with bad kitchenettes, minibars and A/C. Poorly-maintained rooms with crummy furniture and TVs.

“AC worked great” “Carpet had stains” “Shower had mold”

Breakfast

52/100
835 reviews

Affordable, fairly tasty breakfasts.

“Servers at breakfast were a delight” “Wonderful breakfast and coffee” “Poor breakfast”

Vibe

46/100
551 reviews

Atmosphere is friendly but the vibe is low. Hotel is outdated. Pleasant entrance area. Hotel is relatively stylish. Hotel is plain. Fine for a budget trip. Good for business people. Good choice for a city trip.

“Decor is very dated” “Entrance door was kept locked” “Carpeting is a little old”

Pool

11/100
7 reviews

Bad pool.

“No pool”

Ranked top 54% by couples, with a score of 72

Good to know

  • Good accessibility by car

    “Car rental nearby” “Free shuttle service”

  • Hotel is plain

    “Not a 5 star hotel” “Room is very plain”

  • Great shopping

    “Close to Union Square for shopping” “Lot of places to go shopping”

  • Clean bathroom

    “Clean toilet” “Bathroom spotless”

Review highlights

Service

81/100
198 reviews

Friendly and professional service, with great reception but subpar housekeeping.

“Staff was phenomenal” “Staff were all wonderful and helpful” “Servers at breakfast were a delight”

Location

74/100
197 reviews

Good location, close to public transport. Accessible by car, but parking is awful and costly. Near downtown with great sightseeing and shopping.

“Hotel location was superb” “Excellent facilities for a city center” “Close to many sights of Downtown”

Value

63/100
121 reviews

Fairly good value for money. Fair breakfast prices.

“Bad for the price” “Paying for location” “Breakfast was complimentary & was ok”

WiFi

59/100
24 reviews

Regular internet service.

“Internet is free” “Wi fi was free” “Bad WiFi”

Room

52/100
231 reviews

Rooms are clean and decent overall with okay beds. Small but clean bathrooms. Shabby, old rooms with bad A/C and furniture.

“AC worked great” “Terrible shower” “Carpet had stains”

Breakfast

47/100
135 reviews

Breakfast affordable but not so tasty.

“Hotel breakfast very basic” “Poor brekfast” “Lack of breakfast options”

Vibe

46/100
94 reviews

Atmosphere is friendly but the vibe is low. Hotel is outdated. Pleasant entrance area. Hotel is relatively stylish. Hotel is plain.

“Decor is very dated” “Entrance door was kept locked” “Carpeting is a little old”

Ranked top 56% by families, with a score of 69

Good to know

  • Small bathroom

    “Shower cubicle was small” “Restroom was small”

  • Near city centre

    “In the heart of the city” “Close to downtown and public transportation”

  • Poor housekeeping

    “Maintenance people were not able to fix” “Cleaning personnel is unfriendly”

  • Great desserts & fruits

    “Included bagels, toast, yogurt” “Cheap yogurt”

Review highlights

Service

85/100
143 reviews

Housekeeping is typical but service staff are very professional.

“Staff was phenomenal” “Staff were all wonderful and helpful” “Servers at breakfast were a delight”

Location

73/100
194 reviews

Near city centre in a great location. Expensive, terrible parking. Close to public transport.

“Hotel location was superb” “Excellent facilities for a city center” “Close to many sights of Downtown”

Cleanliness

67/100
61 reviews

Room cleanliness is acceptable. Clean hotel facilities.

“It smelled musty” “Stained glass windows and reception area” “Stained carpet”

Value

63/100
105 reviews

Fairly good value for money. Fair breakfast prices. Free internet.

“Excellent value” “Paying for location” “Unacceptable for the price of the room”

Room

53/100
192 reviews

Rooms and beds are adequate. Run down rooms with bad furnishing and tiny bathrooms. Rooms needing updating with bad A/C and minibars.

“AC worked great” “Furnishings were much more beautiful” “Shower was appalling”

WiFi

53/100
24 reviews

WiFi is good value.

“Fast internet speeds” “Internet is free” “Wi fi was free”

Breakfast

45/100
128 reviews

Breakfast affordable but not so tasty.

“Hotel breakfast very basic” “Poor brekfast” “Lack of breakfast options”

Vibe

44/100
64 reviews

Atmosphere is friendly but the vibe is low. Hotel is outdated. Pleasant entrance area. Hotel is relatively stylish.

“Decor is very dated” “Entrance door was kept locked” “Carpeting is a little old”

Ranked top 55% by solo travelers, with a score of 71

Good to know

  • Bad fitness area

    “Gym was small” “Fitness room is very small”

  • Free internet

    “Free wireless” “Free Wi-fi”

  • Bad air conditioning

    “A/C not working” “No fan”

  • Poorly-maintained rooms

    “Bed spreads need updating” “Ac did not work”

Review highlights

Service

84/100
79 reviews

Efficient, friendly service with a nice reception.

“Staff was phenomenal” “Staff were all wonderful and helpful” “Servers at breakfast were a delight”

Location

78/100
75 reviews

Good location, close to public transport.

“Hotel location was superb” “Excellent facilities for a city center” “Close to many sights of Downtown”

Cleanliness

70/100
41 reviews

Clean hotel facilities. Clean rooms.

“Hotel lobby was always comfortable and tidy” “Beds clean and comfortable” “Room was immaculate”

Value

69/100
54 reviews

Fairly good value for money. Fair breakfast prices. Free internet.

“Great location for the money” “Paying for location” “Unacceptable for the price of the room”

WiFi

60/100
30 reviews

WiFi is good value.

“Free wireless” “Internet is free” “Could not connect to the WiFi at all”

Vibe

49/100
27 reviews

Atmosphere is friendly but the vibe is low. Hotel is outdated.

“Decor is very dated” “Entrance door was kept locked” “Carpeting is a little old”

Room

45/100
103 reviews

Generally clean, but poorly-maintained rooms with bad bathrooms. Old rooms, bad furniture and A/C, and decent beds.

“Shower had mold” “Dirty comforter” “Worst beds”

Breakfast

44/100
68 reviews

Breakfast affordable but not so tasty.

“Hotel breakfast very basic” “Poor brekfast” “Lack of breakfast options”

Wellness

43/100
5 reviews

Bad fitness area.

“Gym was small” “Fitness room is very small” “Basic exercise equipment”

Ranked top 57% by business travelers, with a score of 66

Good to know

  • Clean hotel facilities

    “Premises are clean” “Hotel lobby was always comfortable and tidy”

  • Friendly atmosphere

    “We loved the "old" ambience” “Hotel was very helpful and friendly”

  • Great location

    “Hotel location was superb” “Excellent facilities for a city center”

  • Professional service

    “Front desk was very informative” “Staff professional, courteous & friendly”

Review highlights

Service

87/100
49 reviews

Professional service.

“Staff was phenomenal” “Staff were all wonderful and helpful” “Servers at breakfast were a delight”

Cleanliness

76/100
27 reviews

Clean hotel facilities. Clean rooms.

“Hotel lobby was always comfortable and tidy” “Beds clean and comfortable” “Room was immaculate”

Location

72/100
53 reviews

Great location with excellent sightseeing. Expensive, terrible parking.

“Hotel location was superb” “Excellent facilities for a city center” “Close to many sights of Downtown”

Value

71/100
40 reviews

Best value for money. Fair breakfast prices.

“Great for the price” “Great location for the money” “Great weekend rate”

WiFi

58/100
10 reviews

Regular internet service.

“Computer that is available” “Free Wi-fi” “WiFi in the room is free”

Room

53/100
56 reviews

Rooms are clean and decent overall with okay beds. Outdated room with poor bathrooms and substandard furniture.

“AC worked great” “Carpet had stains” “Shower had mold”

Breakfast

50/100
30 reviews

Breakfast affordable but not so tasty.

“Hotel breakfast very basic” “Poor brekfast” “Lack of breakfast options”

Vibe

41/100
24 reviews

Atmosphere is friendly but the vibe is low. Hotel is outdated.

“Decor is very dated” “Entrance door was kept locked” “Carpeting is a little old”

Good to know

  • Great menu

    “Diner next door was great” “Nice dinners and lunches”

  • Close to public transport

    “Right next to bus routes” “Close to downtown and public transportation”

  • Near city centre

    “In the heart of the city” “Close to downtown and public transportation”

  • Clean hotel facilities

    “Premises are clean” “Hotel lobby was always comfortable and tidy”

Review highlights

Location

82/100
68 reviews

Near city centre in a great location. Close to public transport. Expensive, terrible parking.

“Hotel location was superb” “Excellent facilities for a city center” “Close to many sights of Downtown”

Service

81/100
43 reviews

Friendly service and great reception.

“Staff was phenomenal” “Staff were all wonderful and helpful” “Servers at breakfast were a delight”

Food

74/100
26 reviews

Menu is excellent with tasty food.

“Excellent fresh fruit” “Diner next door was great” “Great brisket sandwiches”

Value

66/100
38 reviews

Fairly good value for money.

“Overall for the price its great” “Paying for location” “Breakfast was complimentary & was ok”

WiFi

55/100
7 reviews

Regular internet service.

“Internet is free” “WiFi in the room is free” “Good wifi”

Room

54/100
71 reviews

Clean, typically sized rooms with standard beds. Bathroom are undersized, and furniture is not great. Ancient rooms with terrible minibars.

“AC worked great” “Shower had mold” “Furnishings were much more beautiful”

Breakfast

49/100
48 reviews

Bad breakfast.

“Hotel breakfast very basic” “Poor brekfast” “Lack of breakfast options”

Vibe

44/100
24 reviews

Atmosphere is friendly but the vibe is low. Hotel is outdated.

“Decor is very dated” “Entrance door was kept locked” “Carpeting is a little old”

Ranked top 57% by families, with a score of 68

Good to know

  • Average hotel building

    “Decor is very dated” “Dated building”

  • Delicious food

    “Excellent fresh fruit” “Diner next door was great”

  • Friendly service

    “Front desk staff was helpful and accomodating” “Staff professional, courteous & friendly”

  • Poor bathroom

    “One tiny tube of shampoo” “Cramped standing shower”

Review highlights

Service

81/100
8 reviews

Friendly service.

“Staff was phenomenal” “Staff were all wonderful and helpful” “Servers at breakfast were a delight”

Location

80/100
16 reviews

Great location.

“Hotel location was superb” “Excellent facilities for a city center” “Close to many sights of Downtown”

Food

72/100
5 reviews

Delicious food.

“Excellent fresh fruit” “Diner next door was great” “Great brisket sandwiches”

Value

65/100
12 reviews

Fairly good value for money.

“Charged me the money” “Paying for location” “Unacceptable for the price of the room”

Comfort

54/100
12 reviews

Somewhat comfortable and acceptably sized rooms.

“AC worked great” “Hotel room were big enough and comfortable” “King size bed was big and comfortable”

Breakfast

50/100
16 reviews

Breakfast is average.

“Servers at breakfast were a delight” “Breakfast was a little lackluster” “Wonderful breakfast and coffee”

Amenities

50/100
5 reviews

Hotel buildings are unacceptable but amenities are OK.

“Excellent facilities for a city center” “Not the newest interiors” “Decor is very dated”

Room

49/100
21 reviews

Average sized but overall poor rooms.

“Shower had mold” “Dirty comforter” “Worst beds”

Vibe

46/100
6 reviews

Poor vibe.

“Decor is very dated” “Entrance door was kept locked” “Carpeting is a little old”

Ranked top 51% by couples, with a score of 70

Good to know

  • Poor vibe

    “Decor is very dated” “Entrance door was kept locked”

  • Bad breakfast

    “Hotel breakfast very basic” “Poor brekfast”

  • Great location

    “Hotel location was superb” “Excellent facilities for a city center”

  • Fantastic service

    “Staff was phenomenal” “Staff were all wonderful and helpful”

Review highlights

Location

81/100
12 reviews

Great location.

“Hotel location was superb” “Excellent facilities for a city center” “Close to many sights of Downtown”

Service

79/100
11 reviews

Fantastic service.

“Staff was phenomenal” “Staff were all wonderful and helpful” “Servers at breakfast were a delight”

Value

68/100
8 reviews

Fairly good value for money.

“Excessive parking fee” “Paying for location” “Unacceptable for the price of the room”

Comfort

57/100
11 reviews

Comfortable enough with an average noise level.

“AC worked great” “King size bed was big and comfortable” “One tiny tube of shampoo”

Room

53/100
15 reviews

Room is all right.

“AC worked great” “Curtains and carpet are old” “Rug was merely damp”

Breakfast

53/100
8 reviews

Breakfast is average.

“Servers at breakfast were a delight” “Wonderful breakfast and coffee” “Lovely breakfast”

Vibe

43/100
6 reviews

Poor vibe.

“Decor is very dated” “Entrance door was kept locked” “Carpeting is a little old”

Ranked top 45% by solo travelers, with a score of 74

Good to know

  • Fantastic service

    “Staff was phenomenal” “Staff were all wonderful and helpful”

  • Great location

    “Hotel location was superb” “Excellent facilities for a city center”

Review highlights

Service

86/100
5 reviews

Fantastic service.

“Staff was phenomenal” “Staff were all wonderful and helpful” “Servers at breakfast were a delight”

Location

81/100
6 reviews

Great location.

“Hotel location was superb” “Excellent facilities for a city center” “Close to many sights of Downtown”

Comfort

56/100
4 reviews

Comfortable.

“AC worked great” “Hotel room were big enough and comfortable” “King size bed was big and comfortable”

Room

54/100
4 reviews

Room is all right.

“AC worked great” “Curtains and carpet are old” “Rug was merely damp”

Good to know

  • Hotel is outdated

    “Decor is very dated” “Dated building”

  • Clean hotel facilities

    “Premises are clean” “Hotel lobby was always comfortable and tidy”

  • Clean rooms

    “Beds clean and comfortable” “Room was immaculate”

  • Poor access to parking

    “Horrible parking garage” “Parking was ridiculously expensive”

Review highlights

Service

85/100
993 reviews

Friendly, professional service, especially in the restaurant, but bad housekeeping. Great hotel security. Room service is poor.

“Staff was phenomenal” “Staff were all wonderful and helpful” “Servers at breakfast were a delight”

Location

80/100
966 reviews

Great location. Accessible by car, but parking is awful and costly. Central location with great sightseeing, dining out and shopping. Close to public transport and the train.

“Hotel location was superb” “Excellent facilities for a city center” “Close to many sights of Downtown”

Value

72/100
590 reviews

Best value for money. Breakfast, bar and restaurant prices are cheap. Free internet.

“Great for the price” “Great location for the money” “Great weekend rate”

WiFi

62/100
147 reviews

WiFi is good value.

“Free wireless” “Internet is free” “Wifi was provided”

Breakfast

56/100
635 reviews

Affordable, fairly tasty breakfasts.

“Servers at breakfast were a delight” “Wonderful breakfast and coffee” “Breakfast is basic”

Room

53/100
1124 reviews

Decent rooms with passable beds, but badly kept up. Poor air conditioning and minibars in small rooms with no view. Clean rooms. Small but clean bathrooms. Out-dated rooms with substandard TVs, kitchenettes and furnishings.

“AC worked great” “Rug was merely damp” “Carpet had stains”

Vibe

49/100
467 reviews

Atmosphere is friendly but the vibe is low. Hotel is outdated. Pleasant entrance area. Hotel is relatively stylish. Hotel is plain.

“Decor is very dated” “Entrance door was kept locked” “Carpeting is a little old”

Pool

12/100
6 reviews

Bad pool.

“No pool”

Ranked top 52% by couples, with a score of 72

Good to know

  • Bad air conditioning

    “A/C not working” “No fan”

  • Poor housekeeping

    “Maintenance people were not able to fix” “Cleaning personnel is unfriendly”

  • Great shopping

    “Close to Union Square for shopping” “Lot of places to go shopping”

  • Clean bathroom

    “Clean toilet” “Bathroom spotless”

Review highlights

Service

86/100
155 reviews

Professional and warm service and acceptable housekeeping.

“Staff was phenomenal” “Staff were all wonderful and helpful” “Servers at breakfast were a delight”

Location

72/100
142 reviews

Good location, close to public transport. Expensive, terrible parking. Good shopping and sightseeing.

“Hotel location was superb” “Excellent facilities for a city center” “Close to many sights of Downtown”

Value

65/100
90 reviews

Fairly good value for money. Fair breakfast prices.

“Costly parking charges” “Paying for location” “Unacceptable for the price of the room”

WiFi

60/100
17 reviews

Regular internet service.

“Free Wi-fi” “Wi fi was free” “Poor wifi”

Room

56/100
165 reviews

Rooms are clean and decent overall with okay beds. Small but clean bathrooms. Shabby, old rooms with bad A/C and furniture.

“AC worked great” “Curtains and carpet are old” “Terrible shower”

Vibe

49/100
71 reviews

Atmosphere is friendly but the vibe is low. Hotel is outdated. Pleasant entrance area. Hotel is relatively stylish.

“Decor is very dated” “Entrance door was kept locked” “Carpeting is a little old”

Breakfast

47/100
90 reviews

Breakfast affordable but not so tasty.

“Hotel breakfast very basic” “Poor brekfast” “Lack of breakfast options”

Ranked top 49% by families, with a score of 71

Good to know

  • Bad furniture

    “Carpeting is a little old” “Worn furnishings”

  • Great desserts & fruits

    “Included bagels, toast, yogurt” “Cheap yogurt”

  • Small bathroom

    “Shower cubicle was small” “Restroom was small”

  • Pleasant entrance area

    “Hotel lobby was excellent” “Hotel lobby was always comfortable and tidy”

Review highlights

Service

84/100
104 reviews

Professional service and good reception.

“Staff was phenomenal” “Staff were all wonderful and helpful” “Servers at breakfast were a delight”

Location

73/100
131 reviews

Great location with excellent sightseeing. Expensive, terrible parking. Close to public transport.

“Hotel location was superb” “Excellent facilities for a city center” “Close to many sights of Downtown”

Value

67/100
76 reviews

Fairly good value for money. Fair breakfast prices. Free internet.

“Perfect price” “Paying for location” “Unacceptable for the price of the room”

WiFi

57/100
15 reviews

WiFi is good value.

“Free Wi-fi” “Wi fi was free” “Wifi worked well”

Room

54/100
124 reviews

Old, somewhat clean rooms, so-so beds, and bad furniture. Cramped bathrooms and bad minibars.

“AC worked great” “Curtains and carpet are old” “Shower had mold”

Breakfast

50/100
77 reviews

Affordable, fairly tasty breakfasts.

“Servers at breakfast were a delight” “Wonderful breakfast and coffee” “Great breakfast”

Vibe

45/100
48 reviews

Atmosphere is friendly but the vibe is low. Hotel is outdated. Pleasant entrance area. Hotel is relatively stylish.

“Decor is very dated” “Entrance door was kept locked” “Carpeting is a little old”

Ranked top 50% by solo travelers, with a score of 71

Good to know

  • Bad fitness area

    “Gym was small” “Fitness room is very small”

  • Free internet

    “Free wireless” “Free Wi-fi”

  • Poorly-maintained rooms

    “Bed spreads need updating” “Ac did not work”

  • Clean rooms

    “Beds clean and comfortable” “Room was immaculate”

Review highlights

Service

82/100
62 reviews

Efficient, friendly service with a nice reception.

“Staff was phenomenal” “Staff were all wonderful and helpful” “Servers at breakfast were a delight”

Location

80/100
52 reviews

Great location.

“Hotel location was superb” “Excellent facilities for a city center” “Close to many sights of Downtown”

Cleanliness

71/100
36 reviews

Clean hotel facilities. Clean rooms.

“Hotel lobby was always comfortable and tidy” “Beds clean and comfortable” “Room was immaculate”

Value

71/100
41 reviews

Best value for money. Fair breakfast prices. Free internet.

“Great for the price” “Great location for the money” “Great weekend rate”

WiFi

61/100
26 reviews

WiFi is good value.

“Internet is free” “Free wi fi” “WiFi sucked”

Breakfast

49/100
53 reviews

Breakfast affordable but not so tasty.

“Hotel breakfast very basic” “Poor brekfast” “Lack of breakfast options”

Room

49/100
81 reviews

Outdated, run-down rooms with bad bathrooms. Rooms are tidy, with decent beds.

“Shower had mold” “Dirty comforter” “Worst beds”

Vibe

48/100
19 reviews

Atmosphere is friendly but the vibe is low. Hotel is outdated.

“Decor is very dated” “Entrance door was kept locked” “Carpeting is a little old”

Wellness

43/100
5 reviews

Bad fitness area.

“Gym was small” “Fitness room is very small” “Basic exercise equipment”

Ranked top 51% by business travelers, with a score of 67

Good to know

  • Clean hotel facilities

    “Premises are clean” “Hotel lobby was always comfortable and tidy”

  • Old rooms

    “Carpeting is a little old” “Rooms outdated”

  • Hotel is outdated

    “Decor is very dated” “Dated building”

  • Best value for money

    “Great for the price” “Great location for the money”

Review highlights

Service

87/100
47 reviews

Professional service.

“Staff was phenomenal” “Staff were all wonderful and helpful” “Servers at breakfast were a delight”

Cleanliness

75/100
25 reviews

Clean hotel facilities. Clean rooms.

“Hotel lobby was always comfortable and tidy” “Beds clean and comfortable” “Room was immaculate”

Location

73/100
45 reviews

Great location with excellent sightseeing. Expensive, terrible parking.

“Hotel location was superb” “Excellent facilities for a city center” “Close to many sights of Downtown”

Value

71/100
36 reviews

Best value for money. Fair breakfast prices.

“Great for the price” “Great location for the money” “Great weekend rate”

WiFi

58/100
10 reviews

Regular internet service.

“Free wireless” “Internet is free” “Wifi just didn't work”

Room

55/100
48 reviews

Average rooms with standard beds. Clean, yet old rooms with bad bathrooms.

“AC worked great” “Rug was merely damp” “Carpet had stains”

Breakfast

50/100
26 reviews

Affordable, fairly tasty breakfasts.

“Hotel breakfast very basic” “Servers at breakfast were a delight” “Wonderful breakfast and coffee”

Vibe

41/100
20 reviews

Poor vibe. Hotel is outdated.

“Decor is very dated” “Entrance door was kept locked” “Carpeting is a little old”

Good to know

  • Friendly service

    “Front desk staff was helpful and accomodating” “Staff professional, courteous & friendly”

Review highlights

Service

86/100
9 reviews

Friendly service.

“Staff was phenomenal” “Staff were all wonderful and helpful” “Servers at breakfast were a delight”

Location

75/100
6 reviews

Great location.

“Hotel location was superb” “Excellent facilities for a city center” “Close to many sights of Downtown”

Comfort

52/100
7 reviews

Beds are decent and generally comfortable.

“AC worked great” “King size bed was big and comfortable” “One tiny tube of shampoo”

Room

48/100
11 reviews

Rooms are subpar, but beds are decent.

“Shower had mold” “Dirty comforter” “Worst beds”

Breakfast

48/100
9 reviews

Bad breakfast.

“Hotel breakfast very basic” “Poor brekfast” “Lack of breakfast options”

Good to know

  • Clean rooms

    “Beds clean and comfortable” “Room was immaculate”

Review highlights

Location

77/100
8 reviews

Great location.

“Hotel location was superb” “Excellent facilities for a city center” “Close to many sights of Downtown”

Cleanliness

74/100
6 reviews

Clean rooms.

“Hotel lobby was always comfortable and tidy” “Beds clean and comfortable” “Room was immaculate”

Breakfast

55/100
8 reviews

Breakfast is average.

“Servers at breakfast were a delight” “Wonderful breakfast and coffee” “Breakfast was welcome”

Room

51/100
15 reviews

Clean, reasonable rooms.

“AC worked great” “Rug was merely damp” “Carpet had stains”

Ranked top 40% by couples, with a score of 75

Good to know

  • Great location

    “Hotel location was superb” “Excellent facilities for a city center”

Review highlights

Location

80/100
4 reviews

Great location.

“Hotel location was superb” “Excellent facilities for a city center” “Close to many sights of Downtown”

Room

52/100
6 reviews

Room is all right.

“AC worked great” “Curtains and carpet are old” “Rug was merely damp”

Ranked top 87% by families, with a score of 68

Review highlights

Room

47/100
6 reviews

Room is not nice.

“Shower had mold” “Dirty comforter” “Worst beds”

Good to know

  • Near city centre

    “In the heart of the city” “Close to downtown and public transportation”

  • Noisy

    “Noisy elevator” “Noisy construction”

  • Hotel is outdated

    “Decor is very dated” “Dated building”

  • Small rooms

    “Are small mattress” “Restroom was small”

Review highlights

Service

84/100
36 reviews

Friendly service and great reception.

“Staff was phenomenal” “Staff were all wonderful and helpful” “Servers at breakfast were a delight”

Location

81/100
65 reviews

Near city centre in a great location. Hard to park, but close to public transport.

“Hotel location was superb” “Excellent facilities for a city center” “Close to many sights of Downtown”

Value

60/100
32 reviews

Fairly good value for money.

“Phenomenal value” “Paying for location” “Unacceptable for the price of the room”

Amenities

50/100
5 reviews

Hotel buildings are unacceptable but amenities are OK.

“Excellent facilities for a city center” “Quiet environment” “Decor is very dated”

Comfort

48/100
30 reviews

Rooms are average, though small, uncomfortable and quite noisy.

“One tiny tube of shampoo” “Cramped standing shower” “Terrible construction noise”

Room

46/100
58 reviews

Outdated, shoddy rooms with bad furniture. Small, clean rooms with decent beds but terrible bathrooms.

“Shower had mold” “Dirty comforter” “Worst beds”

Breakfast

43/100
48 reviews

Bad breakfast.

“Hotel breakfast very basic” “Poor brekfast” “Lack of breakfast options”

Vibe

43/100
21 reviews

Atmosphere is friendly but the vibe is low. Hotel is outdated.

“Decor is very dated” “Entrance door was kept locked” “Carpeting is a little old”

Ranked top 71% by couples, with a score of 65

Good to know

  • Noisy

    “Noisy elevator” “Noisy construction”

  • Hotel is outdated

    “Decor is very dated” “Dated building”

  • Poor access to parking

    “Horrible parking garage” “Parking was ridiculously expensive”

  • Poor vibe

    “Decor is very dated” “Entrance door was kept locked”

Review highlights

Service

80/100
10 reviews

Friendly service.

“Staff was phenomenal” “Staff were all wonderful and helpful” “Servers at breakfast were a delight”

Location

78/100
13 reviews

Well-located hotel, although, unfortunately the parking isn't easy.

“Hotel location was superb” “Excellent facilities for a city center” “Close to many sights of Downtown”

Value

64/100
11 reviews

Fairly good value for money.

“Charged me the money” “Paying for location” “Unacceptable for the price of the room”

Breakfast

51/100
14 reviews

Breakfast is average.

“Servers at breakfast were a delight” “Wonderful breakfast and coffee” “Poor breakfast”

Comfort

48/100
6 reviews

Noisy room lacking in comfort.

“One tiny tube of shampoo” “Cramped standing shower” “Terrible construction noise”

Room

46/100
16 reviews

Room is not nice.

“Shower had mold” “Dirty comforter” “Worst beds”

Vibe

43/100
6 reviews

Poor vibe. Hotel is outdated.

“Decor is very dated” “Entrance door was kept locked” “Carpeting is a little old”

Ranked top 67% by families, with a score of 70

Good to know

  • Friendly service

    “Front desk staff was helpful and accomodating” “Staff professional, courteous & friendly”

  • Fantastic service

    “Staff was phenomenal” “Staff were all wonderful and helpful”

  • Bad breakfast

    “Hotel breakfast very basic” “Poor brekfast”

  • Uncomfortable

    “One tiny tube of shampoo” “Cramped standing shower”

Review highlights

Service

86/100
6 reviews

Friendly service.

“Staff was phenomenal” “Staff were all wonderful and helpful” “Servers at breakfast were a delight”

Location

82/100
16 reviews

Great location.

“Hotel location was superb” “Excellent facilities for a city center” “Close to many sights of Downtown”

Cleanliness

72/100
5 reviews

Clean.

“Hotel lobby was always comfortable and tidy” “Beds clean and comfortable” “Room was immaculate”

Comfort

53/100
9 reviews

Somewhat comfortable and acceptably sized rooms.

“AC worked great” “Hotel room were big enough and comfortable” “King size bed was big and comfortable”

Room

51/100
12 reviews

Average sized rooms.

“AC worked great” “Carpet had stains” “Beautifully decorated amenities”

Breakfast

45/100
8 reviews

Bad breakfast.

“Hotel breakfast very basic” “Poor brekfast” “Lack of breakfast options”

Ranked top 73% by solo travelers, with a score of 68

Good to know

  • Room is not nice

    “Shower had mold” “Dirty comforter”

  • Uncomfortable

    “One tiny tube of shampoo” “Cramped standing shower”

  • Great location

    “Hotel location was superb” “Excellent facilities for a city center”

Review highlights

Location

81/100
7 reviews

Great location.

“Hotel location was superb” “Excellent facilities for a city center” “Close to many sights of Downtown”

Room

48/100
6 reviews

Room is not nice.

“Shower had mold” “Dirty comforter” “Worst beds”

Comfort

46/100
4 reviews

Uncomfortable.

“One tiny tube of shampoo” “Cramped standing shower” “Terrible construction noise”

Good to know

  • Average sized rooms

    “Are small mattress” “Restroom was small”

  • Poor hotel buildings

    “Decor is very dated” “Dated building”

  • Hotel is outdated

    “Decor is very dated” “Dated building”

Review highlights

Service

81/100
19 reviews

Fantastic service.

“Staff was phenomenal” “Staff were all wonderful and helpful” “Servers at breakfast were a delight”

Location

80/100
28 reviews

Great location.

“Hotel location was superb” “Excellent facilities for a city center” “Close to many sights of Downtown”

Value

70/100
12 reviews

Fairly good value for money.

“Phenomenal value” “Paying for location” “Unacceptable for the price of the room”

Comfort

53/100
21 reviews

Rooms are small, but of average comfort, and not too loud.

“AC worked great” “Hotel room were big enough and comfortable” “King size bed was big and comfortable”

Room

49/100
27 reviews

Small rooms.

“Shower had mold” “Dirty comforter” “Worst beds”

Amenities

48/100
14 reviews

Poor hotel buildings.

“Decor is very dated” “Dated building” “Entrance door was kept locked”

Breakfast

47/100
19 reviews

Bad breakfast.

“Hotel breakfast very basic” “Poor brekfast” “Lack of breakfast options”

Vibe

41/100
8 reviews

Poor vibe. Hotel is outdated.

“Decor is very dated” “Entrance door was kept locked” “Carpeting is a little old”

Good to know

  • Room is not nice

    “Shower had mold” “Dirty comforter”

  • Great location

    “Hotel location was superb” “Excellent facilities for a city center”

Review highlights

Location

75/100
7 reviews

Great location.

“Hotel location was superb” “Excellent facilities for a city center” “Close to many sights of Downtown”

Room

53/100
6 reviews

Small, but acceptable, rooms.

“AC worked great” “Rug was merely damp” “Terrible shower”

Comfort

51/100
6 reviews

Tiny, somewhat comfortable rooms.

“AC worked great” “Hotel room were big enough and comfortable” “King size bed was big and comfortable”

Ranked top 79% by couples, with a score of 67

Good to know

  • Great location

    “Hotel location was superb” “Excellent facilities for a city center”

Review highlights

Location

82/100
5 reviews

Great location.

“Hotel location was superb” “Excellent facilities for a city center” “Close to many sights of Downtown”

Review highlights

Service

86/100
4 reviews

Fantastic service.

“Staff was phenomenal” “Staff were all wonderful and helpful” “Servers at breakfast were a delight”

Good to know

  • Close to public transport

    “Right next to bus routes” “Close to downtown and public transportation”

  • Hotel is outdated

    “Decor is very dated” “Dated building”

  • Poor bathroom

    “One tiny tube of shampoo” “Cramped standing shower”

  • Small rooms

    “Are small mattress” “Restroom was small”

Review highlights

Service

83/100
13 reviews

Fantastic service.

“Staff was phenomenal” “Staff were all wonderful and helpful” “Servers at breakfast were a delight”

Location

80/100
19 reviews

Good location, close to public transport. Poor access to parking.

“Hotel location was superb” “Excellent facilities for a city center” “Close to many sights of Downtown”

Bar

72/100
3 reviews

Bar is awesome.

“Filter coffee on tap” “Cheap drinks” “They have a wine reception”

Room

44/100
23 reviews

Small but clean enough rooms, with terrible bathrooms.

“Shower had mold” “Dirty comforter” “Worst beds”

Breakfast

43/100
15 reviews

Bad breakfast.

“Hotel breakfast very basic” “Poor brekfast” “Lack of breakfast options”

Vibe

41/100
7 reviews

Poor vibe. Hotel is outdated.

“Decor is very dated” “Entrance door was kept locked” “Carpeting is a little old”

Ranked top 93% by couples, with a score of 65

Good to know

  • Room is not nice

    “Shower had mold” “Dirty comforter”

  • Great location

    “Hotel location was superb” “Excellent facilities for a city center”

Review highlights

Location

77/100
5 reviews

Great location.

“Hotel location was superb” “Excellent facilities for a city center” “Close to many sights of Downtown”

Value

65/100
3 reviews

Fairly good value for money.

“Phenomenal value” “Paying for location” “Unacceptable for the price of the room”

Room

49/100
3 reviews

Room is not nice.

“Shower had mold” “Dirty comforter” “Worst beds”

Review highlights

Location

72/100
9 reviews

Great location.

“Hotel location was superb” “Excellent facilities for a city center” “Close to many sights of Downtown”

Food

69/100
3 reviews

Food is all right.

“No cereal or pancakes” “No cheese” “Wonderful deserts”

Value

67/100
5 reviews

Fairly good value for money.

“Excessive parking fee” “Paying for location” “Unacceptable for the price of the room”

Comfort

56/100
6 reviews

Somewhat comfortable and acceptably sized rooms.

“AC worked great” “Hotel room were big enough and comfortable” “King size bed was big and comfortable”

Breakfast

53/100
5 reviews

Breakfast is average.

“Servers at breakfast were a delight” “Wonderful breakfast and coffee” “Great breakfast”

Room

50/100
11 reviews

Average sized rooms.

“AC worked great” “Terrible shower” “Carpet had stains”

Good to know

  • Poor housekeeping

    “Maintenance people were not able to fix” “Cleaning personnel is unfriendly”

  • Professional service

    “Front desk was very informative” “Staff professional, courteous & friendly”

  • Great reception

    “Staff behind the counter excellent” “Front desk was very informative”

  • Hotel is outdated

    “Decor is very dated” “Dated building”

Review highlights

Service

79/100
36 reviews

Friendly and professional service, with great reception but subpar housekeeping.

“Staff was phenomenal” “Staff were all wonderful and helpful” “Servers at breakfast were a delight”

Location

74/100
39 reviews

Well-located hotel, although, unfortunately the parking isn't easy.

“Hotel location was superb” “Excellent facilities for a city center” “Close to many sights of Downtown”

Value

62/100
17 reviews

Fairly good value for money.

“Bad for the price” “Paying for location” “Breakfast was a bonus”

WiFi

57/100
5 reviews

Regular internet service.

“Free Wi-fi” “WiFi in the room is free” “WiFi sucked”

Room

55/100
37 reviews

Clean, typically sized rooms with standard beds. Bad furniture.

“AC worked great” “Shower had mold” “Beautifully decorated amenities”

Breakfast

51/100
28 reviews

Breakfast is average.

“Servers at breakfast were a delight” “Wonderful breakfast and coffee” “Breakfast was disappointing”

Vibe

42/100
12 reviews

Poor vibe. Hotel is outdated.

“Decor is very dated” “Entrance door was kept locked” “Carpeting is a little old”

Ranked top 72% by families, with a score of 66

Good to know

  • Professional service

    “Front desk was very informative” “Staff professional, courteous & friendly”

  • Fantastic service

    “Staff was phenomenal” “Staff were all wonderful and helpful”

  • Great location

    “Hotel location was superb” “Excellent facilities for a city center”

Review highlights

Service

84/100
10 reviews

Professional service.

“Staff was phenomenal” “Staff were all wonderful and helpful” “Servers at breakfast were a delight”

Location

73/100
5 reviews

Great location.

“Hotel location was superb” “Excellent facilities for a city center” “Close to many sights of Downtown”

Room

55/100
7 reviews

Room is all right.

“AC worked great” “Rug was merely damp” “Terrible shower”

Breakfast

48/100
9 reviews

Bad breakfast.

“Hotel breakfast very basic” “Poor brekfast” “Lack of breakfast options”

Ranked top 47% by couples, with a score of 73

Good to know

  • Great location

    “Hotel location was superb” “Excellent facilities for a city center”

  • Fantastic service

    “Staff was phenomenal” “Staff were all wonderful and helpful”

Review highlights

Location

81/100
9 reviews

Great location.

“Hotel location was superb” “Excellent facilities for a city center” “Close to many sights of Downtown”

Service

80/100
8 reviews

Fantastic service.

“Staff was phenomenal” “Staff were all wonderful and helpful” “Servers at breakfast were a delight”

Comfort

57/100
5 reviews

Comfortable.

“AC worked great” “King size bed was big and comfortable” “One tiny tube of shampoo”

Breakfast

53/100
7 reviews

Breakfast is average.

“Servers at breakfast were a delight” “Wonderful breakfast and coffee” “Breakfast was perfect”

Room

51/100
10 reviews

Room is all right.

“AC worked great” “Rug was merely damp” “Terrible shower”

Review Semantics by TrustYou

Customer Reviews of Opal Hotel

3.5 out of 5. Based on 878 guest reviews , Average

Details / Other Expenses

Check In: 3pm
Check Out: 12pm
Floors: 5
Rooms: 164
Suites: 15
Meeting Rooms: 0
Policies / Expenses
Cancellation:
30 days in advance of arrival date for all groups
Nightly Parking: 25.0
Total Taxes: 14.00%
Total Misc Fees: $0.00 USD
(mandatory resort fees/taxes)

Amenities / Features


Pet Friendly? Sorry, pets are not allowed.

  • Air conditioning
  • Alarm clock
  • ATM
  • Baggage storage facilities
  • Central location
  • Complimentary breakfast
  • Credit card accepted: Mastercard/Visa
  • Credit card accepted: American Express
  • Credit card accepted: Discover
  • Credit card accepted: Diners Club
  • Electronic key card
  • Elevator
  • Facilities for the disabled
  • Fax available
  • Fitness and health centre
  • Free local calls
  • Garage
  • Handicap accessible
  • Central heating
  • Ice Maker
  • Internet - wireless
  • Internet - ethernet
  • Laundry facilities
  • Non-smoking rooms
  • 24 hours opened
  • Office or business center
  • Private bathroom in room
  • Private car parking
  • Radio in room
  • Self controlled heating/cooling system
  • Shower
  • Telephone in all rooms
  • Television
  • Voicemail
Previously known as:
Opal San Francisco

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