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Holiday Inn Express & Suites New Castle, an IHG Hotel
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Reservations: 1-800-760-7718
2.5 Star Property
IHG launches IHG Way of Clean program: Reduced contact at check-in / reception services; Visible verification of sanitized items in guest rooms; Additional deep cleaning of high touch surfaces, social distancing in public spaces; New standards and service approach to buffets, banquets, room-service and catering.
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Very Good
4.0/5
Based on 145 guest reviews
- 81 sleeping rooms in hotel
- 3 floors in hotel
- 24 suites in hotel
- Check in: 3:00P
- Check out: 12:00
- Hotel has a green policy
- Group friendly rating of 10.0/10
Standard prices by room type for the next 60 days
Room Types
Landmarks and Location of Holiday Inn Express & Suites New Castle, an IHG Hotel
Verified Reviews of Holiday Inn Express & Suites New Castle An Ihg Hotel
Below are the verified reviews from guests that we have booked recently:
"Staff was very friendly hotel very clean."
Overall Score5.0/ 5
We had a very good experience. We checked in and Kimberly was very polite and informative about the amenities. The hotel was very clean. Breakfast was great. I would stay again and recommend it to friends and family.
Antonio L. (Individual traveler, booked 1 room), from 
23-Mar-2023
Verified Review, stayed from Tue Mar 21 to Thu Mar 23 2023 at a $135.99 average nightly rate.
"Excellent!"
Overall Score5.0/ 5
Excellent with great staff!
Robert M. (Individual traveler, booked 1 room), from
23-Nov-2022
Verified Review, stayed from Tue Nov 22 to Wed Nov 23 2022 at a $105.40 average nightly rate.
"Welcome Home !"
Overall Score5.0/ 5
This hotel has an amazing staff was always helpful and made us feel welcomed ! Very friendly and polite ! Will stay there again !
David L. (Individual traveler, booked 1 room), from
27-Sep-2021
Verified Review, stayed from Fri Sep 24 to Sun Sep 26 2021 at a $139.99 average nightly rate.
"Greatest"
Overall Score5.0/ 5
10
Steven B. (Individual traveler, booked 1 room), from
07-Apr-2021
Verified Review, stayed from Tue Apr 06 to Wed Apr 07 2021 at a $86.82 average nightly rate.
"Would not stay again."
Overall Score2.0/ 5
The hotel was very modern but on check in there was only one set of towels in the bathroom. There were no sheets to make up the pull out couch and no pillows for the pull out. Went to get sheets and pillows and they only had one pillow and two people were going to be staying in the bed. They also did not keep the breakfast stocked our first morning in the hotel. The second morning was better. Lastly, there were hotel guests outside on the patio below our room being loud after 11pm! Called the front desk once to complain and was told they would take care of it. They did not. Called again and no one even answered the phone at the front desk.
Lisa S. (Individual traveler, booked 1 room), from
16-Jul-2019
Verified Review, stayed from Fri Jul 12 to Sun Jul 14 2019 at a $126.00 average nightly rate.
"Disappointed"
Overall Score2.0/ 5
I called the hotel on the day of my reservation to find out if the king suite had a whirlpool tub, I was told yes. When I arrived at the hotel, the person at the desk informed me that the pool was closed till further notice. It was very upsetting being that it was my wife and my anniversary, hoping to have a nice relaxing evening. Very poor experience and I will not stay at this hotel again.
Randy R. (Individual traveler, booked 1 room), from
10-Jun-2019
Verified Review, stayed from Fri Jun 07 to Sat Jun 08 2019 at a $111.20 average nightly rate.
Property Description
Brand New Holiday Inn Express & Suites
Green Sustainability
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Details / Other Expenses
| Check In: | 3:00P |
| Check Out: | 12:00 |
| Floors: | 3 |
| Rooms: | 81 |
| Corridors: | All Rooms Have Interior Hallways |
| Non Smoking Rooms: | 81 |
| Handicap Rooms: | 5 |
| Rooms with 1 Bed: | 54 |
| Rooms with 2 Beds: | 32 |
| Suites: | 24 |
| Room Windows: | Windows Don't Open |
| Cleaning Frequency: | Daily |
| Meeting Rooms: | 1 |
| Meeting Space: | 900 sq. feet |
| Pool Info: Indoor Pool hours of operation from 6AM - 11PM |
|
| Ownership: | Castle Hospitality |
Policies / Expenses
| Cancellation: 6pm Same Day |
|
| Total Taxes: | 11.00% |
| Total Misc Fees: | $0.00 USD (mandatory resort fees/taxes) |
Breakfast Information
Full complimentary breakfast
Pet Friendly?
Service animals complying with ADA Title lll regulations are allowed.
Sorry, pets are not allowed.Internet / WiFI
Free Wi-Fi Internet Access
About Holiday Inn Express
- Free Express Start Breakfast Bar offering eggs, omelets, bacon and sausage, and their signature cinnamon rolls just to name a few
- Have their own 100% Arabica Smart Roast Coffee
- Free high-speed internet service in every room
- eHost Online Concierge Service where guests can learn about hotel amenities, major airlines nearby, up-to-date local weather and even car rental services
- Perfect for the business traveler on the go, Holiday Inn Express offers 24/7 fax & photocopy services
- Unlimited free local and toll-free calls
The Holiday Inn Express highlights above are subject to change without notice.
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FAQs about Holiday Inn Express & Suites New Castle An Ihg Hotel
What time is check in?
Check in time is 3:00P based on the hotel's local time. Early check in may be available if requested at the front desk on the day of check-in.
What time is check out?
Check out time is 12:00 based on the hotel's local time. Late check out may be available if requested at the front desk during your stay.
How many rooms does Holiday Inn Express & Suites New Castle An Ihg Hotel have?
There are 81 sleeping rooms in the hotel.
Is there any meeting space at Holiday Inn Express & Suites New Castle An Ihg Hotel?
Yes, they have 1 meeting room that can support various table layouts.
What kind of breakfast is at Holiday Inn Express & Suites New Castle An Ihg Hotel?
Full complimentary breakfast
How much does internet cost?
Free Wi-Fi Internet Access
Can I get a AAA rate at Holiday Inn Express & Suites New Castle An Ihg Hotel?
Sorry, this hotel does not offer AAA hotel discounts at this time.
Can I get a Senior or AARP rate at Holiday Inn Express & Suites New Castle An Ihg Hotel?
Sorry, this hotel does not offer senior hotel discounts at this time.
Testimonials:
"I will definitely use you again. The responses to my bid were immediate and the sales managers contacted me personally to come in and look at the facilities and set up the contract." N.W. - Orlando, FL
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