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Best Western launches the We Care Clean℠ program: Best Western's We Care Clean program expands upon the brand's trusted and industry-leading I Care Clean® standards, as well as the enhanced cleaning protocols put in place at the onslaught of COVID-19. The We Care Clean program includes heightened and comprehensive cleanliness and social distancing standards - all in an effort to improve safety and reassure customers that Best Western is committed to their health and wellbeing.
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Very Good
4.0/5
Based on 2990 guest reviews
- Outdoor pool at hotel
- Comp. Breakfast
- 104 rooms in hotel
- 3 floors in property
- 16 suites in property
- Check-in time: 3:00PM
- Group booking rating of 10.0/10
Standard prices by room type for the next 60 days
Room Types
Check Rates1 King Bed Flat Screen Television Desk High Speed Internet Accessible Microwave and Ref
Non-Smoking
Check Rates1 King Bed Flat Screen Television Desk High Speed Internet Accessible Microwave and Refrigerator Cof
Non-Smoking
Check Rates1 King Bed Flat Screen Television Desk High Speed Internet Accessible Microwave and Refrigerator, Co
Non-Smoking
Check Rates1 Queen Bed Sofa Bed Microwave and Refrigerator Wet Bar Flat Screen Television Tabl
Non-Smoking
Check Rates1 Queen Bed Sofa Bed Microwave and Refrigerator Wet Bar Flat Screen Television Table and Chairs Full
Non-Smoking
Check Rates2 Queen Beds Flat Screen Television Desk High Speed Internet Accessible Microwave and R
Non-Smoking
Check Rates2 Queen Beds Flat Screen Television Desk High Speed Internet Accessible Microwave and Refrigerator C
Non-Smoking
Check Rates2 Queen Beds Flat Screen Television Desk High Speed Internet Accessible Microwave and Refrigerator,
Non-Smoking
Check Rates2 Queen Beds Microwave and Refrigerator Wet Bar Flat Screen Television Table and Ch
Non-Smoking
Check Rates2 Queen Beds Microwave and Refrigerator Wet Bar Flat Screen Television Table and Chairs Desk Full Br
Non-Smoking
Check Rates2 Queen Beds Pet Friendly Room Microwave and Refrigerator Flat Screen Television High Speed Internet
Non-Smoking
Check Rates2 Queen Beds Pet Friendly Room, Microwave and Refrigerator Flat Screen Television Hi
Non-Smoking
Check Rates2 Queen Beds Pet Friendly Room, Microwave and Refrigerator Flat Screen Television High Speed Interne
Non-Smoking
Check RatesAAA CAA Rate 1 King Bed Flatsc Desk High Speed Microfridge Coffee Maker Full Breakfast
Non-Smoking
Check RatesAAA CAA Rate 1 Queen Bed Sofa Bed Microfridge Wetbar Flatsc Tabchr Full Breakfast
Non-Smoking
Check RatesAAA CAA Rate 2 Queen Beds Flatsc Desk High Speed Microfridge Coffee Maker Full Breakfast
Non-Smoking
Check RatesAAA CAA Rate 2 Queen Beds Microfridge Wetbar Flatsc Tabchr Desk Full Breakfast
Non-Smoking
Check RatesAAA CAA Rate 2 Queen Beds Petfrd Microfridge Flatsc High Speed Desk Full Breakfast
Non-Smoking
Check RatesAAA CAA Rate Accessible 1 King Mobility Accessible Roll in Shower Full Breakfast
Non-Smoking
Check RatesEssential Workers Only 1 King Bed Flatsc Desk High Speed Microfridge Coffee Maker Full Breakfast
Non-Smoking
Check RatesEssential Workers Only 1 Queen Bed Sofa Bed Microfridge Wetbar Flatsc Tabchr Full Breakfast
Non-Smoking
Check RatesEssential Workers Only 2 Queen Beds Flatsc Desk High Speed Microfridge Coffee Maker Full Breakfast
Non-Smoking
Check RatesEssential Workers Only 2 Queen Beds Microfridge Wetbar Flatsc Tabchr Desk Full Breakfast
Non-Smoking
Check RatesEssential Workers Only 2 Queen Beds Petfrd Microfridge Flatsc High Speed Desk Full Breakfast
Non-Smoking
Check RatesEssential Workers Only Accessible 1 King Mobility Accessible Roll in Shower Full Breakfast
Non-Smoking
Check RatesGovt Military Rate 1 King Bed Flatsc Desk High Speed Microfridge Coffee Maker Full Breakfast
Non-Smoking
Check RatesGovt Military Rate 1 Queen Bed Sofa Bed Microfridge Wetbar Flatsc Tabchr Full Breakfast
Non-Smoking
Check RatesGovt Military Rate 2 Queen Beds Flatsc Desk High Speed Microfridge Coffee Maker Full Breakfast
Non-Smoking
Check RatesGovt Military Rate 2 Queen Beds Microfridge Wetbar Flatsc Tabchr Desk Full Breakfast
Non-Smoking
Check RatesGovt Military Rate 2 Queen Beds Petfrd Microfridge Flatsc High Speed Desk Full Breakfast
Non-Smoking
Check RatesGovt Military Rate Accessible 1 King Mobility Accessible Roll in Shower Full Breakfast
Non-Smoking
Check RatesSenior Rate Citizens 55yrs Plus or AARP ID 1 King Bed Flatsc Desk High Speed Microfridge Coffee Make
Non-Smoking
Check RatesSenior Rate Citizens 55yrs Plus or AARP ID 1 Queen Bed Sofa Bed Microfridge Wetbar Flatsc Tabchr Ful
Non-Smoking
Check RatesSenior Rate Citizens 55yrs Plus or AARP ID 2 Queen Beds Flatsc Desk High Speed Microfridge Coffee Ma
Non-Smoking
Check RatesSenior Rate Citizens 55yrs Plus or AARP ID 2 Queen Beds Microfridge Wetbar Flatsc Tabchr Desk Full B
Non-Smoking
Check RatesSenior Rate Citizens 55yrs Plus or AARP ID 2 Queen Beds Petfrd Microfridge Flatsc High Speed Desk Fu
Non-Smoking
Check RatesSenior Rate Citizens 55yrs Plus or AARP ID Accessible 1 King Mobility Accessible Roll in Shower Full
Non-Smoking
Check RatesStandard Room 1 Queen Bed with Sofa Bed Refrigerator and Microwave (with Sofabed)
Non-Smoking
Check RatesSuite 1 King Bed Full Kitchen Sofa Bed High Speed Internet Accessible Full Breakfast
Non-Smoking
Local Attractions
Sierra College, Top Golf, Sunsplash, Thunder Valley Casino, California State Capital, Placer County Fair, Gold Country Fair
Map and Points of Interest Near SureStay Plus Hotel by Best Western Rocklin
Verified Reviews of SureStay Plus Hotel by Best Western Rocklin
Below are the verified reviews from guests that we have booked recently: "Nice, quiet and clean room."
Overall Score4.0/ 5
Nice, quiet and clean room. Glad I spent the night there for some much needed rest.
Jon C. (Individual traveler, booked 1 room), from 
26-Jan-2022 Verified Review, stayed from Sun Jan 23 to Mon Jan 24 2022 at a $84.99 average nightly rate. 
"Upset. they canceled or reservation and did not notify us."
Overall Score2.0/ 5
We had no idea that we did not have a reservation, the Knot kept e mailing that everything was ok. After much frustration my daughter paid for the room which they had to search for another because they gave our room away and did not notify us. The toilet did not work and we had to have maintenance fix it. Now I have paid for the room twice. I wold NEVER go back there again.
Carol H. (Individual traveler, booked 1 room), from
08-Sep-2021 Verified Review, stayed from Fri Sep 03 to Sun Sep 05 2021 at a $134.99 average nightly rate. "Staff was attentive to needs. Room and hotel need some TLC. Grateful for a bed as an evacuee."
Overall Score4.0/ 5
Your front desk person on the three 11 shift was absolutely wonderful and so, so helpful! He definitely was taking care of everyone and deserves a raise of some sort! What an absolute gem!
Dolores M. (Individual traveler, booked 1 room), from
22-Aug-2021 Verified Review, stayed from Wed Aug 18 to Fri Aug 20 2021 at a $120.99 average nightly rate. "Was very afraid there. Bad area."
Overall Score1.0/ 5
Will not ever go back.
Linda D. (Individual traveler, booked 1 room), from
20-Aug-2021 Verified Review, stayed from Tue Aug 17 to Wed Aug 18 2021 at a $123.99 average nightly rate. "Room not very clean. Shabby."
Overall Score2.0/ 5
Good Breakfast
John B. (Individual traveler, booked 1 room), from
07-Aug-2021 Verified Review, stayed from Thu Aug 05 to Fri Aug 06 2021 at a $126.99 average nightly rate. "Shitty"
Overall Score4.0/ 5
DO NOT STAY HERE.
Sadie N. (Individual traveler, booked 1 room), from
14-Apr-2021 Verified Review, stayed from Mon Apr 12 to Wed Apr 14 2021 at a $105.99 average nightly rate. "Not Good"
Overall Score2.0/ 5
Lack of basic service. Locked in the bathroom, toilet overfow, no service overnight even when requested, dirty hallways and carpet, no masks on some employees.
William J. (Individual traveler, booked 1 room), from
14-Apr-2021 Verified Review, stayed from Wed Apr 07 to Mon Apr 12 2021 at a $101.99 average nightly rate. "Wouldn’t recommend if you have respiratory issues."
Overall Score3.0/ 5
Late night dog barking was irritating and the powdered air freshener smell is overpowering for people with asthma. The elevator jerks prior to moving.
Retonne T. (Individual traveler, booked 1 room), from
13-Apr-2021 Verified Review, stayed from Wed Apr 07 to Thu Apr 08 2021 at a $75.99 average nightly rate. "Shitty"
Overall Score4.0/ 5
We didn't get any room that I reserved. Rooms were dirty an no light bulbs in lights an fridge didnt work.
Fadie N. (Individual traveler, booked 1 room), from
13-Apr-2021 Verified Review, stayed from Mon Apr 12 to Tue Apr 13 2021 at a $83.05 average nightly rate. "Old and breakfast was a joke."
Overall Score2.0/ 5
place was old and run down. and breakfast was jnky af.
Nicole S. (Individual traveler, booked 1 room), from
23-Mar-2021 Verified Review, stayed from Fri Mar 19 to Sat Mar 20 2021 at a $87.99 average nightly rate. "Room smelled musty and broken sink."
Overall Score3.0/ 5
Don't know why we were given a handicap room. Room smelled musty, sink was broken and the shower water went all over the floor. It was very slippery. The staff was very nice. Will not return there.
William P. (Individual traveler, booked 1 room), from
02-Mar-2021 Verified Review, stayed from Thu Feb 25 to Sat Feb 27 2021 at a $97.99 average nightly rate. "Sure Stay"
Overall Score4.0/ 5
Our stay was very pleasant. The room was clean. The receptionist, Rachel was very nice and helpful.
Malinda L. (Individual traveler, booked 1 room), from
15-Nov-2019 Verified Review, stayed from Fri Nov 15 to Sat Nov 16 2019 at a $76.49 average nightly rate. "Receptionist was extremely nice, room was affordable and clean."
Overall Score4.0/ 5
Very Nice.
Mary C. (Individual traveler, booked 1 room), from
11-Nov-2019 Verified Review, stayed from Fri Nov 08 to Sat Nov 09 2019 at a $109.99 average nightly rate. "Would come back again."
Overall Score5.0/ 5
Great and everyone was so nice. The morning breakfast was very good also.
Delia G. (Individual traveler, booked 1 room), from
23-Sep-2019 Verified Review, stayed from Sat Sep 21 to Sun Sep 22 2019 at a $114.99 average nightly rate. "Room was not very clean and beds were worn out."
Overall Score2.0/ 5
Room was not very clean and the bed was worn out.
Steven C. (Individual traveler, booked 1 room), from
23-Jul-2019 Verified Review, stayed from Thu Jul 18 to Sun Jul 21 2019 at a $116.16 average nightly rate. "Good clean hotel."
Overall Score4.0/ 5
We had a wedding in the area. Really no plan on spending a lot of time at the hotel. Location was great, though I would highly recommend some sign from the main road to tell you where the Sure Stay was. It's tucked behind an Arby's. The lobby is central for breakfast, check in / out. The pool has a bunch of signs about a hot tub (Note: there isn't one). Bring your towel from your room, there were no towels at the pool. We enjoyed hanging out and gathering there. The elevator is hot and slow. Plus it jolts. So be aware. The rooms are clean, the pillows are really thick. The bedding is thin. Plenty of towels and a good shower head in the bathroom. Bathroom door is at the entryway and automatically closes itself (there isn't a fan so your bathroom gets super steamy). If you have two queens there is a bar in between the beds, with a sink, coffee pot and refrigerator. There was also two TVs. interesting split of the room. Mattress was soft for me but not old and sagging. just not as firm as I'd like. People who worked there were friendly and helpful. It was a quick convenient location, good price, breakfast is as expected. I'd recommend it if that's what you need. If you want luxury? Maybe look elsewhere. Restaurants right up the road, so that's a plus. The Biergarten was a great find!
Jennifer O. (Individual traveler, booked 1 room), from
07-May-2019 Verified Review, stayed from Fri May 03 to Sun May 05 2019 at a $87.93 average nightly rate. "It’s Awesome"
Overall Score5.0/ 5
I give it a five star.
Goerge G. (Group coordinator, booked 2 rooms), from
09-Dec-2018 Verified Review, stayed from Wed Dec 05 to Fri Dec 07 2018 at a $114.99 average nightly rate. "Okay"
Overall Score3.0/ 5
The Gentleman at the front desk was very nice. Second night room key didn't work. The bed near window needs to be changed horrible to sleep on and the leg to frame was broken. Also need to keep breakfast open longer.
Laurie H. (Individual traveler, booked 1 room), from
24-Oct-2018 Verified Review, stayed from Sat Oct 20 to Mon Oct 22 2018 at a $89.24 average nightly rate. Property Description
The Heritage Inn Express Hotel - Rocklin, CA The Heritage Inn Rocklin offers the comforts of home for an affordable price. The hotel is located near Sacramento, CA between San Francisco and Reno, NV and is less than a mile from Sierra College in Rocklin, California is perfect for visiting students. Our spacious, non-smoking hotel is also within walking distance of shopping and restaurants. Whether you are here for business or leisure, we've got you covered, from great customer service to first-rate amenities. Our hotel is now pet friendly with fee as well
Details / Other Expenses
| Check In: | 3:00PM |
| Check Out: | 12:00PM |
| Year of Last Renovation: | 2016 |
| Floors: | 3 |
| Rooms: | 104 |
| Corridors: | All Rooms Have Interior Hallways |
| Non Smoking Rooms: | 100 |
| Handicap Rooms: | 3 |
| Suites: | 16 |
| Room Windows: | Windows Do Open |
| Cleaning Frequency: | Daily |
| Meeting Rooms: | 1 |
| Meeting Space: | 0 sq. feet |
| Banquet Space: | Holds 300 people |
| Dist. to Food/Bars: | 0.3 Mi |
| Dist. to 24hr Restaurant: | 0.3 Mi |
| Dist. to Nearest Gym: | 2.0 Mi |
| Pool Info: Outdoor 9AM to 10PM standard size | |
| Ownership: | SureStay Plus by Best Western Rocklin |
Policies / Expenses
| Cancellation: 24HR Individual48HR Groups | |
| Nightly Parking: | 0 |
| Typical Group Deposit: | 50% |
| Total Taxes: | 15.50% |
| Total Misc Fees: | $4.25 USD (mandatory resort fees/taxes) |
| State Tax: | 7.50% |
| Occupancy Tax: | 8.00% |
Amenities / Features
- Air conditioning
- Alarm clock
- Baggage storage facilities
- Bus parking
- Central location
- Complimentary breakfast
- Credit card accepted: Mastercard/Visa
- Credit card accepted: American Express
- Credit card accepted: Discover
- Electronic key card
- Elevator
- Express Check-Out
- Facilities for the disabled
- Fax available
- Free local calls
- Hairdryer available
- Handicap accessible
- Ice Maker
- Internet - wireless
- Free WiFi Internet
- Microwave in room
- Non-smoking rooms
- 24 hours opened
- Office or business center
- Office in room available
- Pets allowed
- Private bathroom in room
- Radio in room
- Refrigerator
- Self controlled heating/cooling system
- Shower
- Spa
- Swimming pool - outdoor
- Tea and coffee making facilities
- Telephone
- Telephone in all rooms
- Telephone - Free local calls
- Television
- TV - Free Cable
Airport & Shuttle Information
Sacramento International Airport (SMF)$45 Airport Shuttle 27 miles
Airport Shuttle? Sorry, no airport shuttle available.Breakfast Information
Complimentary Continental
Pet Friendly?
Service animals complying with ADA Title lll regulations are allowed.
Yes! Pets are allowed.1 pet per room @ $25 per night
Parking Info
Free Parking
Internet / WiFI
Complimentary high speed wireless internet
About SureStay
- The latest premium economy and midscale hotel brand offering comfort, value, and exceptional customer service. The SureStay Hotel Group consists of three brands: SureStay Hotel, SureStay Plus Hotel, and the SureStay Signature Collection to meet the needs of all guests whether traveling for business or leisure. At any location, guests can enjoy free Wi-Fi, breakfast, comfy bedding, and everyday low prices.
- SureStay Hotels offers basic comforts at a great value with modern, but simple furnishings and large TV’s in each guest room. At most locations, guests can enjoy a pool, fitness facility, continental breakfast, and guest computers during their stay.
- Delivering additional comfort and affordability, SureStay Plus Hotels features contemporary guestrooms with plush bedding and pillows, flat screen TV’s and free Wi-Fi throughout the hotel. At most locations, guests have complimentary use of computers and printers, a higher-end fitness facility, swimming pool, and indulge in a free hot breakfast served daily.
- The SureStay Signature Collection offers boutique living at an exceptional price with properties located in historic buildings or in smaller, character buildings ideal for travelers looking for a unique hotel experience. Every guest room delivers in charm and luxury with plush bedding, upscale design elements, and bath amenities for ultimate relaxation. At most locations, all guests have access to free W-Fi throughout the hotel, complimentary hot breakfast daily, on-site dining options, and a state-of-the-art fitness facility and business center.
- SureStay Rewards will soon be offering an instant-rewards guest loyalty program to earn and use points for hotel stays, dining, and more.
The SureStay highlights above are subject to change without notice.
Previously known as:
Heritage Inn Express Rocklin, Heritage Inn Rocklin, Heritage Inn Express
Hotel Rate Trends at SureStay Plus Hotel by Best Western Rocklin
The graph above is averages of room rates for both our group rates and the lowest online individual rates our rate checker could find at the time the group/meeting offer was placed. The best group rate shown is 17.6% in September 2020 and the highest average individual rate is $116 in the month of June 2020. This chart will show past seasonality and also project future months. If you are flexible with dates, you may want to consider staying at SureStay Plus Hotel by Best Western Rocklin in a month when rates are lower.
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FAQs about SureStay Plus Hotel by Best Western Rocklin
What time is check in?
Check in time is 3:00PM based on the hotel's local time. Early check in may be available if requested at the front desk on the day of check-in.
What time is check out?
Check out time is 12:00PM based on the hotel's local time. Late check out may be available if requested at the front desk during your stay.
How many rooms does SureStay Plus Hotel by Best Western Rocklin have?
There are 104 rooms in the property.
Is there any meeting space at SureStay Plus Hotel by Best Western Rocklin?
Yes, they have 1 meeting room that can support various table layouts.
What kind of breakfast is at SureStay Plus Hotel by Best Western Rocklin?
Complimentary Continental
What parking is available at SureStay Plus Hotel by Best Western Rocklin?
Free Parking
How much does internet cost?
Complimentary high speed wireless internet
Can I get a AAA rate at SureStay Plus Hotel by Best Western Rocklin?
Yes, they have stay dates that support AAA hotel discounts. Example room type: AAA CAA Rate 1 King Bed Flatsc Desk High Speed Microfridge Coffee Maker Full Breakfast
Can I get a Senior or AARP rate at SureStay Plus Hotel by Best Western Rocklin?
Yes, they have stay dates that support Senior hotel discounts. Example room type: Senior Rate Citizens 55yrs Plus or AARP ID 1 King Bed Flatsc Desk High Speed Microfridge Coffee Make
Is there a pool at SureStay Plus Hotel by Best Western Rocklin?
Yes, there is a pool on-site at the property. Outdoor 9AM to 10PM standard size.
Testimonials:
"Loved the site, it really is a GREAT help when planning for a large church group! THANKS" J.P. - Chattanooga, TN
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