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Choice Hotels Announces Commitment To Clean Initiative: Guests may experience a growing variety of new and improved protocols, products and communications, some of which are already in place, to promote health and safety, including; Heightened cleaning protocols for high-traffic areas, Changes in breakfast offerings, Housekeeping "on-demand" option, Hand sanitizing stations, Enhancements to help facilitate contactless check-in and check-out, Personal protective equipment for hotel staff Read More
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Poor
2.0/5
Based on 55 guest reviews
- We have an outdoor pool ready for use
- Free breakfast
- Avg. Group Discount of 13.5%!
- Fitness / Gym is on-site
- 100 rooms in hotel
- Check-out time: 11:00 am
- Group score of 10.0/10
Standard prices by room type for the next 60 days
Room Types
Local Attractions
Big E Fairgrounds Mass Mutual Center Six Flags New England University of Masachusetts Baystate Medical Center
Map & Landmarks: Quality Inn Chicopee / Springfield
Verified Reviews of Quality Inn Chicopee Springfield
Below are the verified reviews from guests that we have booked recently: "Comfortable and pet friendly."
Overall Score3.0/ 5
Stayed two nights while visiting family at Christmas. Had a sick cat with us, so needed a pet friendly location. The beds were comfortable; the TV and other appliances worked; the breakfast items were plentiful.
Claudia L. (Individual traveler, booked 1 room), from 
03-Jan-2022 Verified Review, stayed from Fri Dec 24 to Sun Dec 26 2021 at a $114.49 average nightly rate. 
"Overchargd"
Overall Score2.0/ 5
We would stay here again if they change cleaning and maintenance. We were overcharged for the stay at $175 and found out in the morning the actual cost should have been $92. The toilet in our room would refill about every 15 minutes during the night which kept waking us up. Also the Shower handle was ready to fall off and the Microwave Door was dirty/greasy as it was not cleaned. Carpet and Chair and dirty spots on them.
Paul R. (Individual traveler, booked 1 room), from
06-Nov-2021 Verified Review, stayed from Fri Oct 29 to Sat Oct 30 2021 at a $130.99 average nightly rate. "Stayed the night."
Overall Score5.0/ 5
We came, we stayed, we left.
Russell G. (Individual traveler, booked 1 room), from
20-Sep-2021 Verified Review, stayed from Fri Sep 17 to Sat Sep 18 2021 at a $186.99 average nightly rate. "Clean and convenient."
Overall Score4.0/ 5
Staff was personable and friendly. Comfortable bedding.
Katheryn M. (Individual traveler, booked 1 room), from
20-Sep-2021 Verified Review, stayed from Sat Sep 18 to Sun Sep 19 2021 at a $160.89 average nightly rate. "It was exceptional."
Overall Score5.0/ 5
The customer service was the best experience I've had in a long time.
Mercedes J. (Individual traveler, booked 1 room), from
21-Apr-2020 Verified Review, stayed from Sat Apr 18 to Sun Apr 19 2020 at a $89.43 average nightly rate. "Poorly"
Overall Score1.0/ 5
Beds were very small, even tho I booked for a couple and a child our bed was size full. Manager has the nasties attitude ever, she was not friendly at all I would not ask for anything because she will have an issue with it. They said that breakfast was 6 10 but at 9:30 they will close the door and not refill anything. She spoke in Spanish a lot of times during breakfast complaining about the guests of how annoying we were. I'm fluent in Spanish I understood everything. Not a place I will stay again nor recommend to anyone to use Quality Inn.
Sandra H. (Individual traveler, booked 1 room), from
02-Sep-2019 Verified Review, stayed from Fri Aug 30 to Mon Sep 02 2019 at a $100.67 average nightly rate. "Nice Hotel WiFi sucks."
Overall Score3.0/ 5
WiFi sucks, beds small but clean.
Ingrid R. (Group coordinator, booked 6 rooms), from
27-Apr-2019 Verified Review, stayed from Fri Apr 26 to Sun Apr 28 2019 at a $119.00 average nightly rate. Property Description
Get more for your money at the Quality Inn Chicopee-Springfield hotel in Chicopee, MA located off Interstates 90 and 391 next to the Westover Air Reserve Base. Nearby destinations include Naismith Memorial Basketball Hall of Fame, MassMutual Center, Six Flags New England and Brimfield Antique Show. Enjoy amenities like free continental breakfast, free WiFi, fitness center, free weekday newspaper and guest laundry facilities. Guest rooms feature a coffee maker, hair dryer, iron and ironing board. Also, earn rewards including free nights and gift cards with our Choice Privileges Rewards program.
Details / Other Expenses
| Check In: | 3;00 pm |
| Check Out: | 11:00 am |
| Year of Last Renovation: | 2015 |
| Floors: | 2 |
| Rooms: | 100 |
| Corridors: | All Rooms Have Interior Hallways |
| Non Smoking Rooms: | 75 |
| Handicap Rooms: | |
| Suites: | 1 |
| Room Windows: | Windows Do Open |
| Cleaning Frequency: | Daily |
| Meeting Rooms: | 0 |
| Dist. to Food/Bars: | 0.5 Mi |
| Dist. to 24hr Restaurant: | 0.3 Mi |
| Dist. to Nearest Gym: | On-site |
| Ownership: | Mittas Inn, LLC |
Policies / Expenses
| Cancellation: 24 HOURS PRIOR TO CHECK IN | |
| Nightly Parking: | 0 |
| Total Taxes: | 12.45% |
| Total Misc Fees: | $0.00 USD (mandatory resort fees/taxes) |
Amenities / Features
- Air conditioning
- Alarm clock
- Complimentary breakfast
- Complimentary newspaper
- Credit card accepted: Mastercard/Visa
- Credit card accepted: American Express
- Credit card accepted: Discover
- Credit card accepted: Diners Club
- Credit card accepted: JCB
- Facilities for the disabled
- Fitness and health center
- Free local calls
- Ice Maker
- Internet - wireless
- Free WiFi Internet
- Laundry facilities
- Non-smoking rooms
- Pets allowed
- Private bathroom in room
- Refrigerator
- Self controlled heating/cooling system
- Swimming pool - outdoor
- Telephone in all rooms
- Telephone - Free local calls
- Television
- TV - Free Cable
- TV Channel: HBO
Airport & Shuttle Information
30 miles
Airport Shuttle? Sorry, no airport shuttle available.Pet Friendly?
Service animals complying with ADA Title lll regulations are allowed.
Yes! Pets are allowed.25.00 NON-REFUNDABLE PET FEE
About Quality Inns
- Comfortable bedding with soft pillows
- Hot, fresh, and healthy breakfast options available at certain locations
- Known for providing friendly services
- Free high-speed internet, local U.S. calls, and daily USA TODAY newspaper
- Fresh coffee and tea in the lobby 24/7
- Great meeting space also offered at most locations
The Quality Inns highlights above are subject to change without notice.
Previously known as:
Quality Inn
Hotel Rate Trends at Quality Inn Chicopee / Springfield
The graph above is averages of room rates for both our group quotes and the lowest online individual rates we could find at the time the group/meeting bid was entered. The best group deal shown is 18.7% in February 2020 and the highest average individual rate is $143 in the month of September 2021. This chart will show past seasonality and also project future months. If you are flexible with dates, you may want to consider staying at Quality Inn Chicopee / Springfield in a month when rates are lower.
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FAQs about Quality Inn Chicopee Springfield
What time is check in?
Check in time is 3;00 pm based on the hotel's local time. Early check in may be available if requested at the front desk on the day of check-in.
What time is check out?
Check out time is 11:00 am based on the hotel's local time. Late check out may be available if requested at the front desk during your stay.
How many rooms does Quality Inn Chicopee Springfield have?
There are 100 rooms in the property.
Can I get a AAA rate at Quality Inn Chicopee Springfield?
Yes, they have stay dates that support AAA hotel discounts. Example room type: AAA Rate - 1 King Bed - Free WiFi Iron and Ironing Board Microwave
Can I get a Senior or AARP rate at Quality Inn Chicopee Springfield?
Yes, they have stay dates that support Senior hotel discounts. Example room type: Senior AARP Rate ID Required 1 King Bed - Free WiFi Iron and Ironing Board Microwave
Is there a gym at Quality Inn Chicopee Springfield?
Yes, there is a gym/fitness area available on-site at the property.
Is there a pool at Quality Inn Chicopee Springfield?
Yes, there is a pool on-site at the property..
Can I get a group rate at Quality Inn Chicopee Springfield?
Yes, you can get room block and/or discount for a group if you need 10+ rooms per night. The average groups saves around 13.5%.
Testimonials:
"We greatly appreciate your help. We had made arrangements with a hotel and then found out that it was located in a bad part of town. The trip is in three weeks and we felt doomed. I found your site and we had bids from three hotels within 1 hour. On such short notice and a larger group .. We are thrilled !! Thanks !!" T.G. - Missouri City, MO
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