Cascades Mountain Resort, Ascend Hotel Collection

201 Sugarloaf Rd., Hendersonville, NC 28792 United States (USA)
View map Reservations: 1-800-219-2797
3.5 Star property
35.339170-82.437130
+1-800-219-2797
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Very good
4.0/5

Based on 435 guest reviews

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  • Includes an outdoor pool
  • Free comp. breakfast
  • Access to gym on-site
  • Hotel has 100 rooms
  • 2 floors in property
  • 18 suites in property
  • Check in time: 4PM
  • Groups & Meetings rating of 9.2/10
  • Hotel has 3 meeting rooms

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Standard prices by room type for the next 60 days

Rates shown are nightly rates before taxes and do not necessarily reflect all discounts available. The chart provides the cheapest public rates available by room type.

Local attractions

Close to the Biltmore House, Chimney Rock, Flat Rock Playhouse, Carl Sandburgs, Lake Lure, Hiking, Fishing, Blue Ridge Parkway, Shopping, Golf, Horseback Riding, Bob Sledding, Shopping, Site seeing and more.

Verified reviews of Cascades Mountain Resort Ascend Hotel Collection

Below are the verified reviews from guests that we have booked in recently:
"Showed up to a vacant hotel."
Overall score1.0/ 5
I made the reservation on 4/3/2025 for the weekend of Easter! On 4/17/2025 we loaded up the car and the kids and drove for the better part of four hours to arrive to a location that was COMPLETELY VACANT! The fire Marshall had evacuated the location on 4/11/2025 for not just one but 6 pretty extreme safety violations! That the “resort” had been made aware of dating back to November of 2024! I wasn't contacted or notified by anyone! This resulted in us scrambling for about an hour to find a place that accommodated our needs for a family of four in a neighboring city…Nothing in the area really made due but we figured it out enough to continue to be to salvage our trip and have fun. Then if that wasn't enough it was like pulling teeth to get someone to refund my money! Terrible experience if they ever do reopen I wouldn't even waste my time! BEWARE they're closed and you can still book to stay even though they're aware it's been shut down by the fire Marshall!
(Individual traveller, booked 1 room), from US flag
27-Apr-2025 Verified review, stayed from Thu Apr 17 to Sun Apr 20 2025 at a $81.25 average nightly rate.
"Treble Place"
Overall score1.0/ 5
As soon as we got there the pool was closed then sheets had birt all over them and the roaches was everywhere.
(Individual traveller, booked 1 room), from US flag
16-Mar-2025 Verified review, stayed from Sat Mar 15 to Sun Mar 16 2025 at a $84.38 average nightly rate.
"Not worth the price."
Overall score1.0/ 5
The sofa bed had to be moved by us to fold out, no sheets, no blanket. Bathroom door broken, one lamb not functioning, not enough towels and soap, generally in bad repair, no breakfast and more.
(Individual traveller, booked 1 room), from US flag
14-Mar-2025 Verified review, stayed from Fri Mar 14 to Sat Mar 15 2025 at a $128.16 average nightly rate.
"Roaches and rats."
Overall score2.0/ 5
It was not clean the water was not hot there was roaches and rats the front desk people wasn't there no towels poor house keeping.
(Individual traveller, booked 1 room), from US flag
12-Feb-2025 Verified review, stayed from Sat Feb 08 to Sun Feb 09 2025 at a $80.11 average nightly rate.
"Roaches and rats."
Overall score2.0/ 5
It was not clean the water was not hot there was roaches and rats the front desk people wasn't there no towels poor house keeping.
(Individual traveller, booked 1 room), from US flag
12-Feb-2025 Verified review, stayed from Sat Feb 08 to Sun Feb 09 2025 at a $80.11 average nightly rate.
"Nice Place"
Overall score4.0/ 5
The place was clean. Staff was very friendly.
(Individual traveller, booked 1 room), from US flag
12-Nov-2024 Verified review, stayed from Mon Nov 11 to Tue Nov 12 2024 at a $87.99 average nightly rate.
"Nice Room & Pool"
Overall score4.0/ 5
The room was great and the pool was very nice.
(Individual traveller, booked 1 room), from US flag
11-Nov-2024 Verified review, stayed from Sun Nov 10 to Mon Nov 11 2024 at a $86.99 average nightly rate.
4.0 out of 5. Based on 435 guest reviews

Property description

Our amenities include: Indoor Olympic size heated swimming pool with 110 foot slide indoor, game room, exercise room and hot tub area to seat 30 people. Cascades Café is located right beside the pool area and we have seating for when you need to grab a bite before going back down the slide. The Old Orchard Tavern Restaurant and Bar are located on property for your fine dinning experience. Deluxe Breakfast including with room: Yogurt, eggs hot & cold cereals, toast, bagels, creme cheese, muffins, danish, fresh fruit, biscuits, juices, coffee and milk. Biltmore House, Chimney Rock, Golf Packages available. Hotel just off exit 49A. Hospitality room. Asheville Airport 15 minutes away.

Details / Other expenses

Check-in: 4PM
Check-out: 11AM
Year of last renovation: 2016
Floors: 2
Rooms: 100
Corridors: All rooms have interior hallways
Non-smoking rooms: 100
Rooms with disabled access: 1
Suites: 18
Room windows: Windows don't open
Cleaning frequency: Daily
Meeting rooms: 3 View spaces
Meeting space: 6252 sq. feet
Event space: Holds 200 people
Dist. to food/bars: On-site
Dist. to a 24hr restaurant: 0.3 Miles
Dist. to the nearest gym: On-site
Lounge/Bar hours: 5pm-10pm
Pool Info:
Large Indoor Heated Pool 8' Deep with 110 foot water slide9am-10pm Monday-SundayIndoor
Ownership: Day Associates
Policies / Expenses
Cancellation:
4pm for individual, 72 hours for individuals in group. 30 days for entire group.
Nightly parking: 0
Typical group deposit: 50%
Total taxes: 11.75%
Total misc. fees: £0.00 GBP
(mandatory resort fees/taxes)
State Tax: 6.75%
Occupancy Tax: 5.00%
Additional Person Fee: 10.00 Per Person

Amenities / Features


  • Air conditioning
  • Alarm clock
  • Central location
  • Clothes drying
  • Complimentary breakfast
  • Complimentary newspaper
  • Conference facilities
  • Credit card accepted: Mastercard/Visa
  • Credit card accepted: American Express
  • Credit card accepted: Discover
  • Credit card accepted: Diners Club
  • Dinner available
  • Electronic key card
  • Express Check-Out
  • Facilities for the disabled
  • Fax available
  • Fitness and health center
  • Free local calls
  • Games room
  • Hairdryer available
  • Handicap accessible
  • Central heating
  • Ice Maker
  • Internet - wireless
  • Internet - ethernet
  • Free WiFi Internet
  • Jacuzzi
  • Laundry facilities
  • Licensed bar
  • Microwave in room
  • Non-smoking rooms
  • 24 hours opened
  • Office or business center
  • Office in room available
  • Private bathroom in room
  • Private car parking
  • Quiet location
  • Radio in room
  • Refrigerator
  • Restaurant
  • Sauna
  • Self controlled heating/cooling system
  • Shop
  • Shower
  • Swimming pool - indoor
  • Tea and coffee making facilities
  • Telephone
  • Telephone in all rooms
  • Telephone - Free local calls
  • Television
  • TV - Free Cable
  • Terrace
  • Travellers cheques accepted
  • Voicemail
  • Golf course on hotel grounds
  • Swimming pool - outdoor
  • Breakfast in room
  • Bus parking
  • Camping or barbeque facilities

Airport & shuttle information

Asheville Airport, 15 min. awayGreenville Airport, 45 min. awayCharlotte Airport, 1.5 hours away

Local shuttle info: Taxi's and Uber in area.

Breakfast information

Free deluxe hot breakfast, including eggs, sauage, bacon, fresh-brewed coffee, tea, decaf, hot and cold cereals, yogurt, selection of juices, bagels,breads,muffins, fresh fruit, and much more

Pet friendly?

Service animals complying with ADA Title lll regulations are allowed.

Sorry but pets are not allowed.

Internet/Wi-Fi

Free Wi-Fi

About Ascend Hotel Collection

  • Upscale property delivering the highest standards of hospitality, services, and luxury comfort
  • Free wireless internet and continental breakfast
  • Beautiful indoor and outdoor pools
  • Flat-screen high definition TV's
  • Boutique restaurants and cocktail lounges at participating locations
  • Fitness center facility

The Ascend Hotel Collection highlights above are subject to change without notice.

Suggested AI generated itinerary

    Day 1

  • Breakfast: Joey's New York Bagels - Delicious bagels and coffee, perfect for starting your day. 2 miles from hotel.
  • Lunch: West First Wood-Fired - Handcrafted pizzas and pasta with a unique twist. 1.5 miles from hotel.
  • Dinner: Never Blue - Eclectic menu with global influences, great for adventurous eaters. 1.8 miles from hotel.
  • Activity: Hendersonville Little Theatre - Enjoy a local play or musical at this community theatre. 3 miles from hotel.

    • Day 2

  • Breakfast: Mean Mr. Mustard Cafe - Cozy breakfast spot known for its hearty meals. 2.2 miles from hotel.
  • Lunch: Mountain Deli - Ideal for grabbing sandwiches and salads before your hike. 1.7 miles from hotel.
  • Dinner: Postero - New American cuisine with a focus on local ingredients. 1.6 miles from hotel.
  • Activity: DuPont State Recreational Forest - Explore waterfalls and hiking trails in this expansive natural area. 12 miles from hotel.

    • Day 3

  • Breakfast: Dandelion Eatery - Supports local farmers and offers healthy, delicious breakfast options. 1.9 miles from hotel.
  • Lunch: Umi Sushi - Fresh sushi and Japanese cuisine in a relaxed setting. 2 miles from hotel.
  • Dinner: Binion's Roadhouse - Known for their steaks and casual dining atmosphere. 3 miles from hotel.
  • Activity: The Hendersonville Antique Toy Museum - A unique collection of vintage toys to explore. 2 miles from hotel.

Previously known as:
Cascades Mountain Resort, Quality Inn & Suites

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Meeting rooms and event rooms at Cascades Mountain Resort, Ascend Hotel Collection

Below are the meeting, conference and event spaces at Cascades Mountain Resort, Ascend Hotel Collection.

Feel free to use the Cascades Mountain Resort, Ascend Hotel Collection meeting space capacities chart below to help with your event planning. HotelPlanner specialises in Hendersonville event planning for hotel rooms and meeting space for corporate events, weddings, parties, conventions, as well as negotiated rates and trade shows.

Meeting room name L x W x H
(Feet)		 Size
(sq ft)		 Event
5'/6
Event space layout		 Crescent
Crescent tables layout		 Classroom
Classroom meeting layout		 Hollow
Square
Hollow square table layout		 U-shape
U-shape meeting layout		 Boardroom
Boardroom meeting space		 Convention
8'/10'
Convention booth layout		 Theatre
Theatre layout		 Reception
Reception desk for meetings		 Regist.
desk
Registration desk for meetings
Sugarloaf Mountain Banquet Room 37 x 23 x 10 85171/--6059212421--/--9095--
Close this

Sugarloaf Mountain Banquet Room

Room type:
General Meeting Room
Total size:
851 Sq. Miles
Dimensions:
37 x 23 x 10 Ft
Floor level:
Ground level
Power outlets:
3
Columns:
0
Windows:
0
Is there natural light?
No
Are there obstructions?
No
Are there built in screens?
No
Is there a built in stage?
No
Is there built in A/V?
No
Amenities available
  • Coffee / Tea Setup
  • Food / Beverage
  • WIFI Internet
  • Podium
  • Microphone
  • Flip Chart
  • Air Conditioning
  • Sound System
Must give a 3 week notice to rent banquet space.
Photo of Sugarloaf Mountain Banquet Room
Bald Rock Ballroom 65 x 35 x 10 2275--/200110130706555--/--250275--
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Bald Rock Ballroom

Room type:
Ballroom
Total size:
2275 Sq. Miles
Dimensions:
65 x 35 x 10 Ft
Floor level:
Ground level
Power outlets:
4
Columns:
0
Windows:
0
Is there natural light?
No
Are there obstructions?
No
Are there built in screens?
No
Is there a built in stage?
No
Is there built in A/V?
No
Amenities available
  • Coffee / Tea Setup
  • Food / Beverage
  • WIFI Internet
  • Podium
  • Microphone
  • Flip Chart
  • Air Conditioning
  • Sound System
Must give a 3 week notice to rent banquet space.
All Space 105 x 138 x 10 3126--/----148851028522/18395356--
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All Space

Room type:
General Meeting Room
Total size:
3126 Sq. Miles
Dimensions:
105 x 138 x 10 Ft
Floor level:
Ground level
Power outlets:
7
Columns:
0
Windows:
0
Is there natural light?
No
Are there obstructions?
No
Are there built in screens?
No
Is there a built in stage?
No
Is there built in A/V?
No
Amenities available
  • Coffee / Tea Setup
  • Food / Beverage
  • WIFI Internet
  • Podium
  • Microphone
  • Flip Chart
  • Air Conditioning
Must give a 3 week notice to rent banquet space.
Check meeting space prices or need hotel rooms? Get Hendersonville group rates
Planning an event? Hendersonville Hotel RFP request for proposal | Find meeting space | Meeting space calculator

FAQs about Cascades Mountain Resort Ascend Hotel Collection

What time is check in?

Check in time is 4PM based on the hotel's local time. Early check in may be available if requested at the front desk on the day of check-in.

What time is check out?

Check out time is 11AM based on the hotel's local time. Late check out may be available if requested at the front desk during your stay.

How many rooms does Cascades Mountain Resort Ascend Hotel Collection have?

There are 100 sleeping rooms in the hotel.

Is there any meeting space at Cascades Mountain Resort Ascend Hotel Collection?

Yes, they have 3 meeting rooms that can support various table layouts.

What kind of breakfast is at Cascades Mountain Resort Ascend Hotel Collection?

Free deluxe hot breakfast, including eggs, sauage, bacon, fresh-brewed coffee, tea, decaf, hot and cold cereals, yogurt, selection of juices, bagels,breads,muffins, fresh fruit, and much more

How much does internet cost?

Free Wi-Fi

Is there a gym at Cascades Mountain Resort Ascend Hotel Collection?

Yes, there is a gym/fitness area available on-site at the property.

Is there a pool at Cascades Mountain Resort Ascend Hotel Collection?

Yes, there is a pool on-site at the property. Large Indoor Heated Pool 8' Deep with 110 foot water slide9am-10pm Monday-SundayIndoor.

Testimonials:

Testimonials icon
"Thanks so much for your help. Your website was a lifesaver as I had called that hotel the day before I logged on and was offered a block for almost twice the price!" R.D. - Oak Brook, IL

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