Charlevoix Inn & Suites

800 Petoskey Ave., Charlevoix, MI 49720 United States (USA)
View Map Reservations: 1-800-760-7718
2 Star Property
45.325760-85.238880
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Very Good
4.0/5

Based on 1013 guest reviews

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  • We have an outdoor pool ready for use
  • Free breakfast
  • Fitness / Gym is on-site
  • 60 rooms in property
  • Hotel has 3 floors
  • Hotel has 5 suites
  • Check-in: 3:00PM
  • Groups/Meetings rating of 10.0/10

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Standard prices by room type for the next 60 days

Rates shown are nightly rates before taxes and do not necessarily reflect all discounts available. The chart provides the cheapest public rates available by room type.

Verified Reviews of Charlevoix Inn & Suites

Below are the verified reviews from guests that we have booked recently:
"Sheets not clean."
Overall Score2.0/ 5
Sheets felt scratchy and as if crumbs were on them. Lifted pillows up near head board and noticed hair strands and unknown flakes. Would not recommend staying here.
(Individual traveler, booked 1 room), from US flag
20-Oct-2020 Verified Review, stayed from Fri Oct 16 to Sun Oct 18 2020 at a $137.08 average nightly rate.
"Mismanaged"
Overall Score1.0/ 5
Issues with organization. Put us in the wrong room. Scheduled ahead for early check in. Arrived two hours after anticipated checkin. Room was still not ready. Come to find out they put me in the wrong room. So not sure if we overpaid. $250 night. definitely wouldn't recommend.
(Individual traveler, booked 1 room), from US flag
18-Oct-2020 Verified Review, stayed from Sat Oct 17 to Sun Oct 18 2020 at a $186.99 average nightly rate.
"Clean, convenient, close, with comfortable bed!"
Overall Score5.0/ 5
Super
(Individual traveler, booked 1 room), from US flag
18-Sep-2020 Verified Review, stayed from Mon Sep 14 to Tue Sep 15 2020 at a $99.99 average nightly rate.
"We were charged more at checkout."
Overall Score2.0/ 5
Conditions were average but upon checkout we were charged $100 more than quoted. When questioned the clerk said there was nothing she could do for us. This is an unacceptable practice for a hotel chain.
(Individual traveler, booked 1 room), from US flag
13-Sep-2020 Verified Review, stayed from Fri Sep 11 to Sun Sep 13 2020 at a $149.00 average nightly rate.
"The staff was all friendly and helpful."
Overall Score5.0/ 5
Other than hearing walking across the room at times on the room above, we had no problems.
(Individual traveler, booked 1 room), from US flag
07-Aug-2020 Verified Review, stayed from Tue Aug 04 to Fri Aug 07 2020 at a $114.07 average nightly rate.
"Disappointed with our overall experience."
Overall Score3.0/ 5
Upon arrival front desk had difficulty locating our reservation and insisted I registered online through Expedia and therefore did not know my room rate. However I called directly and booked through front desk! When we Entered our room it had an odor to it and we had Double beds instead of queen beds and the desk phone did not work our entire stay. They did clean our room the next day and the odor did subside. At checkout I received a receipt for our stay, which does not match my confirmation information and very hard to decipher. I am now questioning if we should cancel the block if rooms we have reserved for my son's October wedding.
(Individual traveler, booked 1 room), from US flag
28-Jun-2020 Verified Review, stayed from Fri Jun 26 to Sun Jun 28 2020 at a $150.75 average nightly rate.
"Does the job."
Overall Score3.0/ 5
Nothing to complain about besides the hotel being very outdated. It's a basic hotel.
(Individual traveler, booked 1 room), from US flag
08-Dec-2019 Verified Review, stayed from Fri Dec 06 to Sun Dec 08 2019 at a $79.80 average nightly rate.
"Disappointed, uncomfortable room, dirty carpets."
Overall Score2.0/ 5
Very expensive for bare bones room. Bathroom set up not comfortable. Pet friendly room assigned to us, we didn't have pets. Carpets filthy. Vending machine, empty. Very disappointed,.
(Individual traveler, booked 1 room), from US flag
27-Aug-2019 Verified Review, stayed from Fri Aug 23 to Sun Aug 25 2019 at a $158.26 average nightly rate.
"Great Views"
Overall Score5.0/ 5
Friendly staff, clean and close to golf and beaches!
(Group coordinator, booked 2 rooms), from US flag
25-Aug-2019 Verified Review, stayed from Fri Aug 23 to Sun Aug 25 2019 at a $182.74 average nightly rate.
"Would stay again."
Overall Score4.0/ 5
Clean, good location away from main.
(Individual traveler, booked 1 room), from US flag
29-Jun-2019 Verified Review, stayed from Mon Jun 24 to Thu Jun 27 2019 at a $116.10 average nightly rate.
"Small Rooms, No Wifi, Will not return."
Overall Score1.0/ 5
This hotel was very disappointing. Rooms were soooo small. WiFi did not work hotel knew this and did not fix it.
(Individual traveler, booked 1 room), from US flag
28-May-2019 Verified Review, stayed from Fri May 24 to Sun May 26 2019 at a $112.04 average nightly rate.
"Friendly and relaxing environment."
Overall Score5.0/ 5
Folks at the desk go out of their way to make sure needs are met.
(Individual traveler, booked 1 room), from US flag
17-May-2019 Verified Review, stayed from Tue May 14 to Thu May 16 2019 at a $80.70 average nightly rate.
"Very rude staff."
Overall Score1.0/ 5
Staff was extremely rude they went into my room when I was gone and went through my personal belongings. They locked me out of my room and was very very rude about letting me back in overall a terrible hotel our company and employees will no longer do business with this property!
(Individual traveler, booked 1 room), from US flag
12-Feb-2019 Verified Review, stayed from Tue Feb 12 to Wed Feb 13 2019 at a $75.05 average nightly rate.
"Great place to stay."
Overall Score5.0/ 5
This place looks great, is very clean and I look forward to staying here again!
(Individual traveler, booked 1 room), from US flag
17-Jan-2019 Verified Review, stayed from Sun Dec 30 to Tue Jan 01 2019 at a $72.61 average nightly rate.
"Updating Needed"
Overall Score3.0/ 5
Rooms needs updating and definitely need more seating for breakfast. More supportive front desk support and smiles would be appreciated. I was impressed this was a dog friendly hotel, as most places are not along with the super helpful room service attendants. Thank you.
(Individual traveler, booked 1 room), from US flag
03-Jan-2019 Verified Review, stayed from Sun Dec 30 to Tue Jan 01 2019 at a $66.49 average nightly rate.
4.0 out of 5. Based on 1013 guest reviews

Details / Other Expenses

Check In: 3:00PM
Check Out: 11:00
Year of Last Renovation: 2016
Floors: 3
Rooms: 60
Non Smoking Rooms: 60
Handicap Rooms: 3
Suites: 5
Room Windows: Windows Do Open
Cleaning Frequency: Daily
Meeting Rooms: 1
Banquet Space: Holds 25 people
Dist. to Food/Bars: 1.0 Mi
Dist. to 24hr Restaurant: 1.0 Mi
Pool Info:
Indoor Pool & Hot Tub open 9AM-10PM daily.
Policies / Expenses
Cancellation:
24 Hour Cancellation
Nightly Parking: 0
Total Taxes: 11.00%
Total Misc Fees: $0.00 USD
(mandatory resort fees/taxes)
State Tax: 6.00%
City Tax: 5.00%

Amenities / Features


  • Air conditioning
  • Alarm clock
  • Bus parking
  • Central location
  • Complimentary breakfast
  • Concierge service
  • Conference facilities
  • Credit card accepted: Mastercard/Visa
  • Credit card accepted: American Express
  • Credit card accepted: Discover
  • Credit card accepted: JCB
  • Electronic key card
  • Elevator
  • Express Check-Out
  • Fax available
  • Free local calls
  • Golf course on hotel grounds
  • Hairdryer available
  • Handicap accessible
  • Internet - wireless
  • Internet - ethernet
  • Free WiFi Internet
  • Ironing facilities
  • Jacuzzi
  • Kitchenette in room
  • Microwave in room
  • Non-smoking rooms
  • 24 hours opened
  • Office or business center
  • Pets allowed
  • Private bathroom in room
  • Quiet location
  • Radio in room
  • Refrigerator
  • Self controlled heating/cooling system
  • Shower
  • Swimming pool - indoor
  • Tea and coffee making facilities
  • Telephone
  • Telephone in all rooms
  • Telephone - Free local calls
  • Television
  • TV - Free Cable
  • TV room
  • Voicemail
  • Swimming pool - outdoor
  • Spa
  • Facilities for the disabled
  • Breakfast in room
  • Restaurant
  • Fitness and health center

Airport & Shuttle Information

Pellston Regional Airport of Emmet County (36 miles), Murray Bay Charlevoix (2 miles)

Airport Shuttle? Sorry, no airport shuttle available.

Breakfast Information

Complimentary Continental Breakfast

Pet Friendly?

Service animals complying with ADA Title lll regulations are allowed.

Yes! Pets are allowed.
$10 Fee per Pet, per Night. Must be in a Pet Friendly Room

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FAQs about Charlevoix Inn & Suites

What time is check in?

Check in time is 3:00PM based on the hotel's local time. Early check in may be available if requested at the front desk on the day of check-in.

What time is check out?

Check out time is 11:00 based on the hotel's local time. Late check out may be available if requested at the front desk during your stay.

How many rooms does Charlevoix Inn & Suites have?

There are 60 rooms in the property.

Is there any meeting space at Charlevoix Inn & Suites?

Yes, they have 1 meeting room that can support various table layouts.

What kind of breakfast is at Charlevoix Inn & Suites?

Complimentary Continental Breakfast

Is there a gym at Charlevoix Inn & Suites?

Yes, there is a gym/fitness area available on-site at the property.

Is there a pool at Charlevoix Inn & Suites?

Yes, there is a pool on-site at the property. Indoor Pool & Hot Tub open 9AM-10PM daily..

Testimonials:

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"This was the easiest way to find hotel packages that i have ever experienced!! We are very happy with this service though and will recommend it to others her at the university." P.M. - Orlando, FL

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