Hotel Casa Maya

Blvd. Kukulcan Km 5.5 Zona Hotelera, Cancun 77500 Mexico (MEX)
3.5 Star property
21.143957-86.779434
+1-800-219-2797
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Very good
4.0/5

Based on 5563 guest reviews

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  • We have an outdoor pool
  • Complimentary breakfast is offered
  • Gym / Fitness Center Available
  • 370 sleeping rooms in hotel
  • 8 floors in hotel
  • 140 suites in hotel
  • Check in: 2pm
  • Hotel has a green policy
  • Group score of 9.0/10

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Standard prices by room type for the next 60 days

Rates shown are nightly rates before taxes and do not necessarily reflect all discounts available. The chart provides the cheapest public rates available by room type.

Local attractions

Cancun Plaza is a condo hotel complex located on the southern end of Cancun. Catering for both couples and families, Cancun Plaza offers a comfortable and relaxing environment. Here, you can just relax and enjoy an average of 300 days of sunshine each year Or you can plan for planty number of activities. Our complex offers panoramic views of the Caribbean, a sparkling white sandy beach, a beautiful oceanfront swimming pool, and all our comfortable air-conditioned rooms overlook the Caribbean. Our condo hotel is considered one of the cancun best hotels due the colonial style and the excelent services plus the great prices what make it a economic option with a great quality service. Cheap rates Daily maid service Private Parking Area Security 24 hrs Wireless internet Laundry Stores Pool Restaurant White sand beach Monthly and Weekly Fee available And much more
4.0 out of 5. Based on 5563 guest reviews

Property description

Majestuoso Hotel con una combinación de la cultura Maya y laarquitectura contemporánea, situado en las finas y blancas arenas de unade las mas bellas playas del hermoso caribe Mexicano, que se distinguepor sus espaciosas habitaciones y un excelente servicio, que le invita avivir una experiencia única en sus vacaciones.

Green sustainability

Travel LifeTurtle Release ProgramWatch baby sea turtles hatch and take their first steps into the sea on the beach of Secrets the Vine Cancun! Be a part of this amazing experience on your vacation while helping with our efforts to protect and preserve the sea turtle population. Occurs seasonally July through December (hatchings may vary).

Details / Other expenses

Check-in: 2pm
Check-out: 11am
Year of last renovation: 2005
Floors: 8
Rooms: 370
Corridors: All rooms have interior hallways
Non-smoking rooms: 505
Rooms with disabled access:
Suites: 140
Room windows: Windows do open
Cleaning frequency: Daily
Meeting rooms: 1
Meeting space: 9463483 sq. feet
Event space: Holds 15741 people
Dist. to food/bars: On-site
Dist. to a 24hr restaurant: On-site
Dist. to the nearest gym: On-site
Lounge/Bar hours: 10:00 am - 12:00 pm
Pool Info:
Three sparkling infinity pools (heated)
Policies / Expenses
Cancellation:
24 hours
Nightly parking: free
Typical group deposit: 1 night
Total taxes: 14.00%
Total misc. fees: £0.00 GBP
(mandatory resort fees/taxes)
State Tax: 1.35 Per Night (USD)
Occupancy Tax: 3.00%
Country Tax: 16.00%

Amenities / Features


  • Air conditioning
  • Alarm clock
  • ATM
  • Baggage storage facilities
  • Car rental
  • Child facilities
  • Complimentary breakfast
  • Concierge service
  • Credit card accepted: Mastercard/Visa
  • Credit card accepted: American Express
  • Electronic key card
  • Elevator
  • Express Check-Out
  • Fitness and health center
  • Grocery service
  • Hairdryer available
  • Ice Maker
  • Internet - wireless
  • Ironing facilities
  • Jacuzzi
  • Kitchenette in room
  • Laundry facilities
  • Licensed bar
  • Mini bar
  • Mixed dorms
  • Movies in room
  • Microwave in room
  • Non-smoking rooms
  • 24 hours opened
  • Private bathroom in room
  • Private car parking
  • Private garden grounds
  • Quiet location
  • Radio in room
  • Refrigerator
  • Restaurant
  • Safe in rooms
  • Self controlled heating/cooling system
  • Shop
  • Shower
  • Solarium
  • Spa
  • Swimming pool - outdoor
  • Tea and coffee making facilities
  • Telephone
  • Telephone in all rooms
  • Television
  • TV - Free Cable
  • Tennis court
  • Terrace
  • Valet Parking

Airport & shuttle information

25 minutes

Local shuttle info: Bus serivce in Cancun is $2.00, locals and tourist can enjoy this service.Bus stop just a few steps from the hotel

Breakfast information

Unlimited-Luxury® is more than just a phrase. It’s a commitment to redefining the all-inclusive experience by fulfilling your every wish and exceeding your expectations at every turn. It includes every amenity you’d expect from a world-class destination and so much more.At Secrets The Vine Cancun, these amenities include:Limitless access to gourmet à la carte dining options without reservations requiredUnlimited international and domestic top-shelf spiritsUnlimited natural fruit juices and soft drinks24-hour room and concierge servicesPool and beach wait serviceDaily refreshed mini-bar with soft drinks, juice, bottled water and beerDaily maid serviceEndless daytime activities and live nightly entertainmentTheme parties, oceanfront bars and entertainment venuesNo wristbands requiredAll taxes and gratuities includedEnjoy free Wi-Fi and free international calling to the US, Canada and Mexico with Unlimited Connectivity. The mobile app also allows you to view the schedules of all eve

Pet friendly?

Sorry but pets are not allowed.

Parking information

Complimentary parking 24hrs

Internet/Wi-Fi

Complimentary wifi

Cleaning policies

At a Glance: Enhanced Safety & Sanitation ProtocolsGet in the know about the essential changes we’ve made to keep you safe on the road:Our trained teams now operate in accordance with all COVID-19 safety and sanitation protocols. No matter the query, we’re fully prepared to assist with any issue regarding health, safety, and hygiene.When you check-in, you’ll be able to opt-in or out of housekeeping services. Housekeeping will wear full protective clothing (PPE) at all times.We’re sanitizing all communal spaces, working areas, and swimming pools according to human interface cleaning protocols. That means particular attention to ‘high-touch’ points like buttons, handrails, door handles, locks, faucets, counter surfaces, etc.We’ve limited the occupancy at all of our locations to allow proper social distancing.All of our cleaning products are now ECOLAB certified - the global leaders in water, hygiene, and energy technology.

FAQs about Hotel Casa Maya

What time is check in?

Check in time is 2pm based on the hotel's local time. Early check in may be available if requested at the front desk on the day of check-in.

What time is check out?

Check out time is 11am based on the hotel's local time. Late check out may be available if requested at the front desk during your stay.

How many rooms does Hotel Casa Maya have?

There are 370 sleeping rooms in the hotel.

Is there any meeting space at Hotel Casa Maya?

Yes, they have 1 meeting room that can support various table layouts.

What kind of breakfast is at Hotel Casa Maya?

Unlimited-Luxury® is more than just a phrase. It’s a commitment to redefining the all-inclusive experience by fulfilling your every wish and exceeding your expectations at every turn. It includes every amenity you’d expect from a world-class destination and so much more.At Secrets The Vine Cancun, these amenities include:Limitless access to gourmet à la carte dining options without reservations requiredUnlimited international and domestic top-shelf spiritsUnlimited natural fruit juices and soft drinks24-hour room and concierge servicesPool and beach wait serviceDaily refreshed mini-bar with soft drinks, juice, bottled water and beerDaily maid serviceEndless daytime activities and live nightly entertainmentTheme parties, oceanfront bars and entertainment venuesNo wristbands requiredAll taxes and gratuities includedEnjoy free Wi-Fi and free international calling to the US, Canada and Mexico with Unlimited Connectivity. The mobile app also allows you to view the schedules of all eve

What parking is available at Hotel Casa Maya?

Complimentary parking 24hrs

How much does internet cost?

Complimentary wifi

Is there a gym at Hotel Casa Maya?

Yes, there is a gym/fitness area available on-site at the property.

Is there a pool at Hotel Casa Maya?

Yes, there is a pool on-site at the property. Three sparkling infinity pools (heated).

Testimonials:

Testimonials icon
"This is a wonderful service when you're planning such a huge event. It really puts the mind at ease!! I just want to say Thank You!! One more thing that I can knock off my never ending list of things to do!! " S.T. - Reno, NV

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