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IHG launches IHG Way of Clean program: Reduced contact at check-in / reception services; Visible verification of sanitized items in guest rooms; Additional deep cleaning of high touch surfaces, social distancing in public spaces; New standards and service approach to buffets, banquets, room-service and catering.
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Very Good
4.0/5
Based on 654 guest reviews
- The Avg. Group Saves 47.4%!
- Fitness + Health Center
- 296 rooms in hotel
- 15 floors in property
- 26 suites in property
- Check-in time: 4:00PM
- Has environment-friendly policy
- Group score of 10.0/10
- 13 meeting rooms in hotel
Standard prices by room type for the next 60 days
Local Attractions
Spectrum Center (home of the Charlotte Hornets- NBA), Bank of America Stadium (home of the Carolina Panthers- NFL), Bojangles Collesium (home of the Charlotte Checkers-AHL), Blumenthal Performing Arts Center, NASCAR Hall of Fame, Mint Museum of Art, Discovery Place, Levine Museum of the New South, Levine Cultural Center, Bechtler Museum.
Landmarks and Location of Holiday Inn Charlotte Center City
Our Hotel Planner Expert Reviews of Holiday Inn Charlotte Center City
Our expert hotel planners periodically visit and review the hotels we represent in person."Great Uptown Convention Hotel"
Overall Score4.0/ 5
The hotel has recently completed a full renovation including all public space and guest rooms. The lobby was very spacious with an extreme contemporary flair. The restaurant was beautiful with rich dark woods, excellent service and excellent food. A business center area is off to the side down a hallway. The hotel has 294 guest rooms, 24 suites and a Holiday Inn Priority Club Lounge. The rooms were beautiful with a very classic and high-end decor. All of the furniture was new and the rooms were extremely clean and fresh. Each room has wall mounted hair dryer, iron and ironing board. The conference space is apx. 11,000 s.f. with the largest room accommodating apx. 150 people. Two ballrooms are across the hall from one another and airwalls are available. Prefunction area attached to one of the ballrooms. Down the hall is a reception area with balcony area. All of the meeting space is decorated in a deep pale yellow tone with nicely covered banquet chairs and stainless still top banquet tables for serving food. The swimming pool is located on the roof top adjacent to an outdoor function area with beautiful pilars. The pool and hot tub appeared to be very clean and had nice furniture. The Priority Member Lounge is accessible by key and staffed for complimentary breakfast and weekday manager's reception, all included in the rate. This hotel is an excellent option for Uptown Charlotte meetings and conventions. The Customer Service was fantastic and the hotel was gorgeous. The location is great with several attractions and restaurants within walking distance. Time Warner Cable Arena is located directly across the street. I can "highly" recommend this hotel!
Lisa H, a local HotelPlanner Charlotte expert from 
30-Sep-2013 Verified Review 
Verified Reviews of Holiday Inn Charlotte Center City
Below are the verified reviews from guests that we have booked recently: "We had a great experience."
Overall Score5.0/ 5
Everything went great. We had a great experience.
Bobby B. (Individual traveler, booked 1 room), from
25-Feb-2022 Verified Review, stayed from Mon Feb 21 to Tue Feb 22 2022 at a $165.99 average nightly rate. "The Staff was the BEST!"
Overall Score5.0/ 5
I will RECOMMEND YOU ALL TO EVERYONE THAT VISITS THE QUEEN CITY.
Melvin H. (Individual traveler, booked 1 room), from
15-Feb-2022 Verified Review, stayed from Sat Feb 12 to Sun Feb 13 2022 at a $196.99 average nightly rate. "The bathroom separated from the vanity is inconvenient."
Overall Score3.0/ 5
You need new mattresses and the pillows are BAD.
Janice P. (Individual traveler, booked 1 room), from
12-Sep-2021 Verified Review, stayed from Wed Sep 08 to Fri Sep 10 2021 at a $157.99 average nightly rate. "Amazing"
Overall Score5.0/ 5
The staff was amazing I was suppose to stay three nights. The staff and hotel was so amazing I stayed another day.
Constance S. (Individual traveler, booked 1 room), from
02-Jul-2021 Verified Review, stayed from Sun Jun 27 to Wed Jun 30 2021 at a $112.42 average nightly rate. "Gold stained mattress, cigarette smoke aroma, small spaced, overpriced room."
Overall Score3.0/ 5
Smoke smell upon entering room. Gigantic yellow stain on mattress. No space to move about the main room or the bathroom. Customer service with some great, others average (overnight person was dismissive to concern and needs). This was a last minute decision to stay; unfortunately, not the best stay.
Athena B. (Individual traveler, booked 1 room), from
19-Jun-2021 Verified Review, stayed from Fri Jun 18 to Sat Jun 19 2021 at a $123.99 average nightly rate. "Pros and Cons on this one."
Overall Score4.0/ 5
I stayed over on a Friday night, $200 for the room, 12th floor. Pros: room was impeccable, bed was heavenly, shower was excellent. Cons: Parking garage is $20, detached from the hotel so you have to walk outside to get to/from it. I was awakened around three p.m. to a gunshot, followed by a woman yelling “get down!” and four more shots, squealing tires, followed by sirens. Unsettling to say the least. Good thing I didn't need anything from my car in the middle of the night or stepped outside for a smoke. Also, as my room was nonsmoking, I didn't appreciate a strong odor of marijuana in the hallway outside my room. Would never stay here again, but it was a great room. Pros and cons.
Ilona L. (Individual traveler, booked 1 room), from
05-Apr-2021 Verified Review, stayed from Fri Apr 02 to Sat Apr 03 2021 at a $164.00 average nightly rate. "Best Stay"
Overall Score5.0/ 5
The room was very clean room service was excellent no complaints at all.
Germaine S. (Individual traveler, booked 1 room), from
01-Apr-2021 Verified Review, stayed from Fri Mar 26 to Tue Mar 30 2021 at a $90.95 average nightly rate. "Best ever welcoming staff."
Overall Score5.0/ 5
Best ever staff was warm and inviting. One problem the housekeeper knocked on our door @8:30 in the morning. Need a better system for that she was actually knocking on all the doors 6floor disturbing.
James C. (Individual traveler, booked 1 room), from
22-Jan-2020 Verified Review, stayed from Mon Jan 20 to Tue Jan 21 2020 at a $126.51 average nightly rate. "Excellent service"
Overall Score5.0/ 5
Excellent service, very clean room and friendly staff.
Steven B. (Individual traveler, booked 1 room), from
11-May-2014 Verified Review, stayed from Sun May 11 to Mon May 12 2014 at a $155.00 average nightly rate. Property Description
Holiday Inn Charlotte- Center City is located in the heart of Uptown Charlotte conveniently surrounded by restaurants, museums, sporting venues and nightlife. Our hotel has 296 well-appointed guestrooms and suites. Fresh, newly renovated meeting and public spaces welcome guests to connect, work and play during their visit to the Queen City. Newly renovated full-service hotel. All guestrooms feature NEW pillow top mattresses, fully contained duvets, upgraded in-room amenities, complimentary wireless and hard wired internet access, irons, full size ironing boards, Keurig coffee makers, hairdryers, and voicemail.On-site restaurant, Forchetta open for breakfast, lunch and dinner. Award-winning, Forchetta caters to 12,000 square feet of flexible meeting space, perfect for upscale wedding ceremonies, receptions, rehearsal dinners, business functions, family reunions and more.
Green Sustainability
We participate in the IHG Green Engage Program.Our online sustainability tool helps us minimize our hotels' impact on the local environment. It's our way of ensuring that our surroundings are preserved for everyone to enjoy. The IHG Green Engage™ system delivers the following key benefits:-Measures energy, carbon, water and waste.-Uses actual data to provide customized environmental performance bench marking, taking into account hotel location, brand and outfitting.-Recommends over 200 Green Solutions to reduce the impacts our energy, carbon and water use and waste have on the environment.-Supports hotels to create environmental action plans and targets.-Can achieve energy savings of up to 25 per cent on average for those hotels achieving Level 3 certification; making our hotels more cost-effective to operate and ultimately allowing us to improve the value of service we offer our guests.-Automatically feeds sustainability information about our hotels to our clients. In 2015, 48 per cent of our business accounts asked for this information – such as carbon footprint and waste diversion rates – about our hotels.-The system recognizes progress and performance through four levels of certification. In 2014, we announced a global standard that all our hotels must participate in the IHG Green Engage system. In 2015, we worked with our hotels globally to drive adoption and complete Level 1 certification.
Details / Other Expenses
| Check In: | 4:00PM |
| Check Out: | 11:00AM |
| Year of Last Renovation: | 2017 |
| Floors: | 15 |
| Rooms: | 296 |
| Corridors: | All Rooms Have Interior Hallways |
| Non Smoking Rooms: | 296 |
| Handicap Rooms: | |
| Suites: | 26 |
| Room Windows: | Windows Don't Open |
| Cleaning Frequency: | Daily |
| Meeting Rooms: | 13 View Spaces |
| Meeting Space: | 16089 sq. feet |
| Banquet Space: | Holds 200 people |
| Dist. to Food/Bars: | On-site |
| Dist. to 24hr Restaurant: | 0.3 Mi |
| Dist. to Nearest Gym: | On-site |
| Lounge/Bar Hours: | 6:30am-12am |
| FEMA Approved: | Yes |
Policies / Expenses
| Cancellation: 72 hours prior to arrival | |
| Nightly Parking: | $18 |
| Typical Group Deposit: | 500 |
| Total Taxes: | 15.25% |
| Total Misc Fees: | $0.00 USD (mandatory resort fees/taxes) |
| State Tax: | 7.25% |
| Occupancy Tax: | 8.00% |
| Food and Beverage Tax: | 8.25% |
| Audio Visual Tax: | 7.25% |
| Other Tax: | 7.25% (Room Rental Tax) |
| Parking Fee: | 22.00 Per Night (self parking) |
| Porterage Fee: | 2.00 Per Item (Not mandatory) |
| Rooms Wireless Internet Fee: | 0.00 Per Day (Complimentary Wireless) |
| Meeting Wireless Internet Fee: | 0.00 Per Day (Complimentary Wireless) |
| Food and Beverage Service Charge: | 23.00% |
| Audio Visual Service Charge: | 23.00% |
| Banquet Bartender Fees: | 120.00 Per Item (Plus Tax and Service Fees) |
| Avg. Continental Breakfast Cost: | 17.00 Per Person |
| Avg. Plated Breakfast Cost: | 20.25 Per Person |
| Avg. Buffet Breakfast Cost: | 20.75 Per Person |
| Avg. Plated Lunch Cost: | 24.00 Per Person |
| Avg. Buffet Lunch Cost: | 28.00 Per Person |
| Avg. Boxed Lunch Cost: | 23.50 Per Person |
| Avg. Plated Dinner Cost: | 38.00 Per Person |
| Avg. Buffet Dinner Cost: | 42.00 Per Person |
| Morning Break Cost: | 10.00 Per Person |
| Afternoon Break Cost: | 12.00 Per Person |
| Banquet Gallon of Coffee: | 43.00 Per Person |
| Banquet Soda: | 3.50 Per Item |
| Banquet Bottled Water: | 3.50 Per Item |
Amenities / Features
- Air conditioning
- Alarm clock
- ATM
- Baggage storage facilities
- Bus parking
- Central location
- Charge for early check out
- Complimentary newspaper
- Concierge service
- Conference facilities
- Credit card accepted: Mastercard/Visa
- Credit card accepted: American Express
- Credit card accepted: Discover
- Credit card accepted: Diners Club
- Credit card accepted: JCB
- Dinner available
- Electronic key card
- Elevator
- Express Check-Out
- Facilities for the disabled
- Fax available
- Fitness and health center
- Garage
- Hairdryer available
- Handicap accessible
- Central heating
- Ice Maker
- Internet - wireless
- Internet - ethernet
- Free WiFi Internet
- Ironing facilities
- Laundry valet service
- Licensed bar
- Movies in room
- Microwave in room
- Non-smoking rooms
- 24 hours opened
- Office or business center
- Private bathroom in room
- Radio in room
- Refrigerator
- Restaurant
- Safe in rooms
- Self controlled heating/cooling system
- Shop
- Shower
- Tea and coffee making facilities
- Telephone
- Telephone in all rooms
- Television
- TV - Free Cable
- TV Channel: HBO
- Terrace
- Travellers cheques accepted
- TV room
- Valet Parking
- Voicemail
- Wedding Chapel
Airport & Shuttle Information
Charlotte Douglas International Airport is approximately 15 minutes from center city. Taxi - $25 each way or the Charlotte Airport Sprinter Bus - $2.50 each way.
Airport Shuttle? Sorry, no airport shuttle available.Breakfast Information
Breakfast is not included.Our award-winning Restaurant & Bar, forchetta, caters to the most discriminating palette. Guests will enjoy a fusion of Italian cuisine, including fresh salads, seafood and steaks, as well as great vegetarian dishes. Pair your meal with an elegant wine, house infused cocktail or gourmet espresso drink. forchetta serves breakfast and dinner. All events and meetings on property are catered exclusively by Executive Chef Luca Annunziata and his team at forchetta!
Pet Friendly?
Service animals complying with ADA Title lll regulations are allowed.
Sorry, pets are not allowed.Parking Info
Self Park = $22/dayValet Park = $28/day
Internet / WiFI
Complimentary wireless internet
About Holiday Inn
- Full-service hotel offering three different experiences: Holiday Inn Express ideal for the business traveler, Holiday Inn Resorts for family fun and relaxation, and the Holiday Inn Club Vacations, suitable for family and friends with spacious accommodations
- Offering comfort and family-oriented service, children stay and eat free at Holiday Inn properties
- Free high-speed internet access
- Restaurants and bars on-site with good food and drinks for all ages
- Indoor or Outdoor swimming pools based on location
- Great exercise facilities
- Based on select properties, Holiday Inn's The Hub is the perfect entertainment spot and gaming area with a media lounge, fire pits, etc.
The Holiday Inn highlights above are subject to change without notice.
Previously known as:
Holiday Inn Center City
Hotel Rate Trends at Holiday Inn Charlotte Center City
The graph above is averages of room rates for both group/meeting rates and the lowest online individual rates we could find at the time the group/meeting bid was placed. The most competitive group rate shown is 43.1% in April 2022 and the highest average individual rate is $226 in the month of April 2022. This chart will show past seasonality and also project future months. If you are flexible with dates, you may want to consider staying at Holiday Inn Charlotte Center City in a month when rates are lower.
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Meeting Rooms and Banquet Rooms at Holiday Inn Charlotte Center City
Below are the meeting, banquet, conference and event spaces at Holiday Inn Charlotte Center City.
Feel free to use the Holiday Inn Charlotte Center City meeting space capacities chart below to help in your event planning. Hotel Planner specializes in Charlotte event planning for sleeping rooms and meeting space for corporate events, weddings, parties, conventions, negotiated rates and trade shows.
| Meeting Room Name | L x W x H (Feet) | Size (sqft.) | Banquet 5'/6'  | Crescent | Classroom | Hollow Square  | U-Shape | Boardroom | Convention 8'/10'  | Theater | Reception | Regist. Desk  |
| Discovery Ballroom | 75 x 26 x 10 | 1950 | 128/160 | 96 | 70 | 40 | 50 | 40 | 12/10 | 150 | 195 | 195 |
Close This Discovery BallroomThe Ballroom has solid french doors that open up to a 650 sq ft space. This is ideal for buffets, offices and/or breakouts. Room Type: Ballroom Total Size: 1950 Sq. Mi Dimensions: 75 x 26 x 10 Ft. Floor Level: 2 Power Outlets: 10 Columns: 2 Windows: 6 Natural Light?: Yes Obstructions? No Built In Screens? No Built In Stage? No Built In A/V? No Amenities Available
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| Discovery 1 & 2 | 50 x 26 x 10 | 1300 | 80/100 | 60 | 50 | 35 | 30 | 35 | 8/7 | 100 | 125 | 100 |
Close This Discovery 1 & 2Room Type: General Meeting Room Total Size: 1300 Sq. Mi Dimensions: 50 x 26 x 10 Ft. Floor Level: 2 Power Outlets: 6 Columns: 1 Windows: 4 Natural Light?: Yes Obstructions? No Built In Screens? No Built In Stage? No Built In A/V? No Amenities Available
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| Discovery 3 | 25 x 26 x 10 | 650 | 32/40 | 24 | 20 | 24 | 20 | 20 | 4/3 | 50 | 50 | 50 |
Close This Discovery 3Room Type: General Meeting Room Total Size: 650 Sq. Mi Dimensions: 25 x 26 x 10 Ft. Floor Level: 2 Power Outlets: 4 Columns: 0 Windows: 2 Natural Light?: Yes Obstructions? No Built In Screens? No Built In Stage? No Built In A/V? No Amenities Available
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| Mint Ballroom | 92 x 22 x 12 | 2024 | 120/150 | 90 | 75 | 40 | 35 | 50 | 13/10 | 175 | 200 | 150 |
Close This Mint BallroomThe Mint Ballroom has a great Mezzanine attached. Perfect for breaks and buffets. Room Type: Ballroom Total Size: 2024 Sq. Mi Dimensions: 92 x 22 x 12 Ft. Floor Level: 2 Power Outlets: 10 Columns: 2 Windows: 0 Obstructions? No Built In Screens? Yes Built In Stage? No Built In A/V? No Amenities Available
   | ||||||||||||
| Mint 1 | 46 x 22 x 12 | 1012 | 56/70 | 42 | 40 | 24 | 20 | 25 | 6/5 | 80 | 100 | 80 |
Close This Mint 1Room Type: General Meeting Room Total Size: 1012 Sq. Mi Dimensions: 46 x 22 x 12 Ft. Floor Level: 2 Power Outlets: 5 Columns: 1 Windows: 0 Natural Light?: No Obstructions? No Built In Screens? Yes Built In Stage? No Built In A/V? No Amenities Available
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| Mint 2 | 46 x 22 x 12 | 1012 | 56/70 | 42 | 40 | 24 | 20 | 25 | 6/5 | 80 | 100 | 80 |
Close This Mint 2Room Type: General Meeting Room Total Size: 1012 Sq. Mi Dimensions: 46 x 22 x 12 Ft. Floor Level: 2 Power Outlets: 5 Columns: 1 Windows: 0 Natural Light?: No Obstructions? No Built In Screens? Yes Built In Stage? No Built In A/V? No Amenities Available
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| Quorum Room | 25 x 26 x 10 | 650 | 32/40 | 24 | 27 | 24 | 20 | 24 | 4/3 | 50 | 50 | 50 |
Close This Quorum RoomRoom Type: General Meeting Room Total Size: 650 Sq. Mi Dimensions: 25 x 26 x 10 Ft. Floor Level: 2 Power Outlets: 4 Columns: 0 Windows: 2 Natural Light?: Yes Obstructions? No Built In Screens? No Built In Stage? No Built In A/V? No Amenities Available
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| Mezzanine | 34 x 25 x 12 | 850 | --/-- | -- | -- | -- | -- | -- | --/-- | -- | 50 | -- |
Close This MezzanineRoom Type: Mezzanine Total Size: 850 Sq. Mi Dimensions: 34 x 25 x 12 Ft. Floor Level: 2 Power Outlets: 4 Columns: 0 Windows: 0 Natural Light?: No Obstructions? No Built In Screens? No Built In Stage? No Built In A/V? No Amenities Available
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| Spirit Room | 69 x 41 x 10 | 2829 | 72/90 | 54 | 40 | 24 | 24 | 30 | 18/14 | 75 | 100 | 100 |
Close This Spirit RoomThe Spirit Room is an unique shaped room. It is ideal for corporate meeting yet sets a great atmoshpere for social events. Newly renovated, it overlooks the Queen Charlotte statue! Room Type: General Meeting Room Total Size: 2829 Sq. Mi Dimensions: 69 x 41 x 10 Ft. Floor Level: 2 Power Outlets: 10 Columns: 1 Windows: 10 Natural Light?: Yes Obstructions? No Built In Screens? No Built In Stage? No Built In A/V? No Amenities Available
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| Olympic Boardroom | 20 x 20 x 10 | 400 | --/-- | -- | -- | -- | -- | 12 | --/-- | -- | -- | -- |
Close This Olympic BoardroomMeeting Room has two adjoining sleeping rooms. These rent with additional costs. There is a kitchenette and private restroom in this meeting room as well. Room Type: Boardroom Total Size: 400 Sq. Mi Dimensions: 20 x 20 x 10 Ft. Floor Level: 14 Power Outlets: 6 Columns: 0 Windows: 6 Natural Light?: Yes Obstructions? No Built In Screens? No Built In Stage? No Built In A/V? No Amenities Available
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| Executive Boardroom | 22 x 13 x 10 | 286 | --/-- | -- | -- | -- | -- | 10 | --/-- | -- | -- | -- |
Close This Executive BoardroomOur new Lobby Level "Hi-Tech" Boardroom. Room Type: Boardroom Total Size: 286 Sq. Mi Dimensions: 22 x 13 x 10 Ft. Floor Level: Ground Level Power Outlets: 4 Columns: 0 Windows: 0 Natural Light?: No Obstructions? No Built In Screens? Yes Built In Stage? No Built In A/V? Yes Amenities Available
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| Rooftop Rotunda | 61 x 25 x 0 | 1526 | 120/150 | -- | -- | -- | -- | -- | --/-- | -- | 250 | -- |
Close This Rooftop RotundaLocated high above on our 15th floor, it offers a panoramic view of the Charlotte skyline, creating the perfect backdrop for your memorable event. Room Type: Outdoor Miscellaneous Total Size: 1526 Sq. Mi Dimensions: 61 x 25 x 0 Ft. Floor Level: 15 Power Outlets: 2 Columns: 2 Windows: 0 Natural Light?: Yes Obstructions? No Built In Screens? No Built In Stage? No Built In A/V? No Amenities Available
    | ||||||||||||
| Spirit Ballroom | 40 x 40 x 12 | 1600 | --/-- | -- | 40 | 30 | 24 | 30 | --/-- | 75 | 100 | -- |
Close This Spirit BallroomRoom Type: General Meeting Room Total Size: 1600 Sq. Mi Dimensions: 40 x 40 x 12 Ft. Floor Level: Natural Light?: No Obstructions? No Built In Screens? No Built In Stage? No Built In A/V? No Amenities Available | ||||||||||||
Planning an Event? Charlotte Hotel RFP Request for Proposal | Find Meeting Space | Meeting Space Calculator
FAQs about Holiday Inn Charlotte Center City
What time is check in?
Check in time is 4:00PM based on the hotel's local time. Early check in may be available if requested at the front desk on the day of check-in.
What time is check out?
Check out time is 11:00AM based on the hotel's local time. Late check out may be available if requested at the front desk during your stay.
How many rooms does Holiday Inn Charlotte Center City have?
There are 296 rooms in the property.
Is there any meeting space at Holiday Inn Charlotte Center City?
Yes, they have 13 meeting rooms that can support various table layouts.
What kind of breakfast is at Holiday Inn Charlotte Center City?
Breakfast is not included.Our award-winning Restaurant & Bar, forchetta, caters to the most discriminating palette. Guests will enjoy a fusion of Italian cuisine, including fresh salads, seafood and steaks, as well as great vegetarian dishes. Pair your meal with an elegant wine, house infused cocktail or gourmet espresso drink. forchetta serves breakfast and dinner. All events and meetings on property are catered exclusively by Executive Chef Luca Annunziata and his team at forchetta!
What parking is available at Holiday Inn Charlotte Center City?
Self Park = $22/dayValet Park = $28/day
How much does internet cost?
Complimentary wireless internet
Is there a gym at Holiday Inn Charlotte Center City?
Yes, there is a gym/fitness area available on-site at the property.
Can I get a group rate at Holiday Inn Charlotte Center City?
Yes, you can get room block and/or discount for a group if you need 10+ rooms per night. The average groups saves around 47.4%.
Testimonials:
"Thank you so much for offering this service. You're service was prompt and reliable, and there were many bids from which to choose." D.P. - Greenville, SC
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