Best Western Plaza Inn

3755 Pkwy., Pigeon Forge, TN 37863 United States (USA)
View Map Reservations: 1-800-760-7718
2.5 Star Property
35.780704-83.548730
Best Western launches the We Care Clean℠ program: Best Western's We Care Clean program expands upon the brand's trusted and industry-leading I Care Clean® standards, as well as the enhanced cleaning protocols put in place at the onslaught of COVID-19. The We Care Clean program includes heightened and comprehensive cleanliness and social distancing standards - all in an effort to improve safety and reassure customers that Best Western is committed to their health and wellbeing.
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Very Good
4.5/5

Based on 2332 guest reviews

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  • With an outdoor pool!
  • Free breakfast available
  • 201 sleeping rooms in hotel
  • Hotel has 3 floors
  • Check in: 04:00
  • Check out: 11:00
  • Hotel has a green policy
  • Group booking rating of 7.5/10

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Include Discounts:

Standard prices by room type for the next 60 days

Rates shown are nightly rates before taxes and do not necessarily reflect all discounts available. The chart provides the cheapest public rates available by room type.

Local Attractions

Great Smoky Mountains Dollywood Dixie Stampede

Verified Reviews of Best Western Plaza Inn

Below are the verified reviews from guests that we have booked recently:
"Average hotel stay."
Overall Score3.0/ 5
Front desk friendly but the hot water was warm at best and the rooms were not well insulated for noise.
(Individual traveler, booked 1 room), from US flag
04-Dec-2020 Verified Review, stayed from Mon Nov 23 to Mon Nov 30 2020 at a $159.99 average nightly rate.
"Didn’t stay there canceled reservations was charged $29 and I cancelled two weeks before stay."
Overall Score1.0/ 5
Terrible Service
(Individual traveler, booked 1 room), from US flag
29-Aug-2020 Verified Review, stayed from Mon Aug 24 to Fri Aug 28 2020 at a $99.95 average nightly rate.
"Nice location clean pools."
Overall Score4.0/ 5
None
(Individual traveler, booked 1 room), from US flag
15-Jul-2020 Verified Review, stayed from Sun Jul 05 to Thu Jul 09 2020 at a $148.99 average nightly rate.
"Overpriced"
Overall Score2.0/ 5
I paid up for a room with a river view and a private balcony. They failed to disclose that a very busy road was between the private balcony and the river! Also, the vending room machine was completely out of ALL beverages. I'm a big boy and would expect these things at a two star hotel, but NOT for $245! I'm not cheap and I don't often complain, however, if I pay up I expect excellence and no BS. On a positive note, the room and A/C filters were clean.
(Individual traveler, booked 1 room), from US flag
13-Jun-2020 Verified Review, stayed from Fri Jun 12 to Sat Jun 13 2020 at a $211.99 average nightly rate.
"Awesome, clean place to stay."
Overall Score5.0/ 5
Rooms were clean, beds were comfortable and staff was friendly! Will be staying here again.
(Group coordinator, booked 2 rooms), from US flag
31-May-2020 Verified Review, stayed from Fri May 22 to Mon May 25 2020 at a $152.99 average nightly rate.
"Beds were comfortable, no ammenties available though,."
Overall Score3.0/ 5
Staff was rude, no ice, no breakfast, had to bring towels to them. Lady in the AM was kind, the afternoon or nite lady was very rude.
(Individual traveler, booked 1 room), from US flag
30-May-2020 Verified Review, stayed from Sun May 10 to Wed May 13 2020 at a $87.99 average nightly rate.
"Excellent"
Overall Score5.0/ 5
Our room was perfect. The room was very clean ,the view was fantastic. I will definitely stay again.
(Individual traveler, booked 1 room), from US flag
18-May-2020 Verified Review, stayed from Thu May 14 to Sat May 16 2020 at a $86.99 average nightly rate.
"Hateful Manager"
Overall Score2.0/ 5
The man who was running the desk on 9/20 was very rude. We were planning on booking our 5+ rooms with you all for spring Rod Run. But after him yelling at us we went okay stay somewhere else.
(Individual traveler, booked 1 room), from US flag
23-Sep-2019 Verified Review, stayed from Fri Sep 20 to Sun Sep 22 2019 at a $122.76 average nightly rate.
"Very nice, clean room."
Overall Score4.0/ 5
It would have been nice for breakfast to be offered an hour earlier.
(Individual traveler, booked 1 room), from US flag
25-Mar-2019 Verified Review, stayed from Fri Mar 22 to Sun Mar 24 2019 at a $104.68 average nightly rate.
"Still Waiting."
Overall Score4.0/ 5
I canceled this reservation and am still waiting to hear about the refund. The weather was just to cold to leave home.
(Individual traveler, booked 1 room), from US flag
29-Nov-2018 Verified Review, stayed from Tue Nov 27 to Thu Nov 29 2018 at a $61.78 average nightly rate.
4.5 out of 5. Based on 2332 guest reviews

Property Description

Pigeon Forge is well-known for being in the midst of the best of Tennessee, from the famous Dixie Stampede to the beauty of The Great Smoky Mountain National Park.Our Pigeon Forge hotel is just a short drive from a number of attractions, like Dollywood for a day of adrenaline-packed excitement. One of the most famous National Parks in the country is in the neighborhood, if hiking and photography are more your speed. From relaxation to adventure, there's something to be had for everyone here.We're just ten miles from the entrance of The Great Smoky Mountain National Park, and a short two mile drive from Dollywood. Location is everything, especially when you're on vacation. We're within walking distance to the Dixie Stampede, so if you're visiting for this special event you won't have to deal with parking. Our property has three pools on the premises, two outdoor and one indoor. No matter what time of year you stay at our Pigeon Forge hotel, you can take advantage of a peaceful afternoon poolside. It's also a big reason many families choose to stay with us. From Winter Fest to Mountain Fest, there isn't any shortage of events happening year round.The Patriot Festival draws a crowd to our Pigeon Forge hotel. Of course, the famous local car shows are also popular. Both the Spring and Fall Rod Run is family-friendly fun, and is a great way to pass the afternoon. After a day of exploration, you deserve to relax in a spacious room. We offer family rooms, Jacuzzi® rooms, whirlpool suites and mountain view rooms to suit every taste. Guests at our Pigeon Forge hotel are also treated to free breakfast, which includes eggs, pastries, yogurts and cereals. A mug of 100% Arabica coffee or chilled juice is the perfect start to your day.Book your upcoming stay at BEST WESTERN Plaza Inn, where the beauty of Tennessee is right outside your doorstep!

Green Sustainability

no

Details / Other Expenses

Check In: 04:00
Check Out: 11:00
Year of Last Renovation: 2005
Floors: 3
Rooms: 201
Corridors: Both Interior and Exterior Hallways
Non Smoking Rooms: 201
Handicap Rooms: 0
Suites: 0
Room Windows: Windows Don't Open
Cleaning Frequency: Daily
Meeting Rooms: 0 View Spaces
Dist. to Food/Bars: 0.3 Mi
Dist. to 24hr Restaurant: 0.3 Mi
Dist. to Nearest Gym: 3.0 Mi
Pool Info:
Indoor pool open from 8:30-10:30Outdoor pools open from 8:30-midnightStandard size pools with whirlpool at indoor and 1 of the outdoor pools
Policies / Expenses
Cancellation:
24 hrs
Nightly Parking: 0
Typical Group Deposit: $500.00
Total Taxes: 12.25%
Total Misc Fees: $0.00 USD
(mandatory resort fees/taxes)
State Tax: 9.75%
City Tax: 2.50%

Amenities / Features


  • Hairdryer available
  • Ironing facilities
  • Refrigerator
  • Air conditioning
  • Credit card accepted: American Express
  • Credit card accepted: Diners Club
  • Credit card accepted: Discover
  • Credit card accepted: Mastercard/Visa

Airport & Shuttle Information

Mcghee Tyson, Knoxville,TN35 Miles

Local Shuttle Info: Trolley Service (.75)Seasonal hours

Pet Friendly?

Service animals complying with ADA Title lll regulations are allowed.

Sorry, pets are not allowed.

About Best Western International

  • 4000+ independently owned hotels located in over 100 countries
  • Best Western Rewards is a free program where members can earn 10 points for every dollar spent or airline/partner rewards for each night stay. With no blackout dates and points that never expire, whats not love?
  • 3 hotel types: Best Western, Best Western Plus, and Best Western Premiere
  • Best Western offers exceptional value with great amenities including free breakfast, high-speed internet, local calls, and lond distance access. Convenient computer room in the lobby area perfect for copy and fax services, and even printing out boarding passes, maps, etc.
  • Best Western Plus offers upgraded bath amenities, an in-room mini-fridge, and a spacious work desk. Fitness room, laundry room, and business center also available. Free breakfast, high-speed internet, local calls, and long distance access
  • Best Western Premiere gives guests the highest quality amenties, furnishings, and decor with personalized guest services. All rooms have a safe, mini-fridge, free high-speed internet access, free local and long distance calls, and an LCD or Plasma TV with HD channels. On-site dining, fitness room, business center, snack shop, and meeting rooms

The Best Western International highlights above are subject to change without notice.

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Meeting Rooms and Banquet Rooms at Best Western Plaza Inn

Below are the meeting, banquet, conference and event spaces at Best Western Plaza Inn.

Feel free to use the Best Western Plaza Inn meeting space capacities chart below to help in your event planning. Hotel Planner specializes in Pigeon Forge event planning for sleeping rooms and meeting space for corporate events, weddings, parties, conventions, negotiated rates and trade shows.

Meeting Room Name L x W x H
(Feet)
Size
(sqft.)
Banquet
5'/6'
Banquet Space Layout
Crescent
Crescent Tables Layout
Classroom
Classroom Meeting Layout
Hollow
Square
Hollow Square Table Layout
U-Shape
U Shape Meeting Layout
Boardroom
Boardroom Meeting Space
Convention
8'/10'
Convention Booth Layout
Theater
Theater Layout
Reception
Reception Desk for Meeting
Regist.
Desk
Registration Desk for Meeting
Accommodates up to 35 0 x 25 x 12 0--/--------------/--35----
Close This

Accommodates up to 35

Room Type:
General Meeting Room
Total Size:
0 Sq. Mi
Dimensions:
0 x 25 x 12 Ft.
Floor Level:
Natural Light?:
No
Obstructions?
No
Built In Screens?
No
Built In Stage?
No
Built In A/V?
No
Amenities Available

    FAQs about Best Western Plaza Inn

    What time is check in?

    Check in time is 04:00 based on the hotel's local time. Early check in may be available if requested at the front desk on the day of check-in.

    What time is check out?

    Check out time is 11:00 based on the hotel's local time. Late check out may be available if requested at the front desk during your stay.

    How many rooms does Best Western Plaza Inn have?

    There are 201 sleeping rooms in the hotel.

    Is there any meeting space at Best Western Plaza Inn?

    Yes, they have 1 meeting room that can support various table layouts.

    Is there a pool at Best Western Plaza Inn?

    Yes, there is a pool on-site at the property. Indoor pool open from 8:30-10:30Outdoor pools open from 8:30-midnightStandard size pools with whirlpool at indoor and 1 of the outdoor pools.

    Testimonials:

    Testimonials icon
    "Everything worked out great. We are at the end of our season, but I will definitely use you in the future for my travels needs for 2007. The rates you gave were very competitive--better than ones that I get online or over the phone." V.V. - Blacksburg, VA

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