Candlewood Suites - Syracuse Airport, an IHG Hotel

5414 South Bay Rd., North Syracuse, NY 13212 United States (USA) near Exit 27 (90) on I-81 (~0.4mi)
View Map Reservations: 1-800-760-7718
3.0 Star Property
43.116930-76.142975
+1-800-760-7718
IHG launches IHG Way of Clean program: Reduced contact at check-in / reception services; Visible verification of sanitized items in guest rooms; Additional deep cleaning of high touch surfaces, social distancing in public spaces; New standards and service approach to buffets, banquets, room-service and catering.
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Very Good
4.0/5

Based on 340 guest reviews

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  • Shuttle from airport available
  • The Avg. Group Saves 18.6%!
  • Access to gym on-site
  • Hotel has 124 rooms
  • 4 floors in property
  • 124 suites in property
  • Check in time: 3pm
  • Hotel has an eco-friendly policy
  • Groups/Meetings rating of 9.0/10

Check Current Prices






Standard prices by room type for the next 60 days

Rates shown are nightly rates before taxes and do not necessarily reflect all discounts available. The chart provides the cheapest public rates available by room type.

Room Types

Check Rates1 Bedroom Mobil Suite Queen Bed Accessible
Non-Smoking
Check Rates1 Bedroom Queen Suite with Sofa Bed Single Occupancy
Non-Smoking
Check Rates1 Bedroom Suite Queen Bd and Sofa Bed
Non-Smoking
Check Rates1 Bedroom Suite Queen Bd and Sofa Bed Go Online with The Free Highspeed Wireless
Non-Smoking
Check Rates1 Bedroom Suite Queen Bed
Non-Smoking
Check Rates1 Queen 1 Bedroom Suite Mobility Accessible Tub 500 Sq Ft 1 Bedroom Suite with Living Area Sofa Bed
Non-Smoking
Check Rates1 Queen Bed
Non-Smoking
Check Rates1 Queen Bed 1 Bedroom Suite
Non-Smoking
Check Rates1 Queen Bed 1 Bedroom Suite 500 Sq Ft 1 Bedroom Suite with Living Area Sofa Bed
Non-Smoking
Check Rates1 Queen Bed Studio Suite
Non-Smoking
Check Rates1 Queen Bed Studio Suite 350 Sq Ft Studio Suite with Full Kitchen
Non-Smoking
Check Rates1 Queen Bedroom Wheelchair Accessible
Non-Smoking
Check Rates1 Queen Studio Suite Comm Accessible Trans Shower
Non-Smoking
Check Rates1000 Ihg1r Bonus Points Per Night Includes Room and 1000 1 Rewards Bonus Points Per Night If 1 Queen
Non-Smoking
Check Rates1000 Ihg1r Bonus Points Per Night Includes Room and 1000 1 Rewards Bonus Points Per Night If 2 Doubl
Non-Smoking
Check Rates1000 Ihg1r Bonus Points Per Night Includes Room and 1000 1 Rewards Bonus Points Per Night If Studio
Non-Smoking
Check Rates10000 Bonus Point Package 10000 Bonus Point 1 Bedroom Suite Queen Bd and Sofa Bed Go Online with The
Non-Smoking
Check Rates10000 Bonus Point Package 10000 Bonus Point Standard Room When You Arrive At The Hotel We Will Do Ou
Non-Smoking
Check Rates10000 Bonus Point Package 10000 Bonus Point Studio Suite 1 Queen Bed Stay Connected with The Free Hi
Non-Smoking
Check Rates10000 Bonus Point Package 10000 Bonus Point Studio Suite 2 Double Beds Check Your Email Using The Fr
Non-Smoking
Check Rates1queen 1 Bedroom Suite Mobility Accessible Tub
Non-Smoking
Check Rates2 Double Beds Studio Suite
Non-Smoking
Check Rates2 Double Beds Studio Suite 385 Sq Ft Studio Suite with Full Kitchen
Non-Smoking
Check Rates350 Sq Ft Studio Suite with Full Kitchen
Non-Smoking
Check Rates385 Sq Ft Studio Suite with Full Kitchen
Non-Smoking
Check RatesAdvance Saver 1 Queen Bed 1 Bedroom Suite 500 Sq Ft 1 Bedroom Suite with Living Area Sofa Bed
Non-Smoking
Check RatesBfr Room The Candlewood Suites 1 Bedroom Suite Queen Bd and Sofa Bed Go Online with The Free Highspe
Non-Smoking
Check RatesBfr Room The Candlewood Suites 1 Queen Bedroom Wheelchair Accessible Take Advantage Of The Free High
Non-Smoking
Check RatesBfr Room The Candlewood Suites Standard Room When You Arrive At The Hotel We Will Do Our Best To Mee
Non-Smoking
Check RatesBfr Room The Candlewood Suites Studio Suite 1 Queen Bed Stay Connected with The Free High Speed Wire
Non-Smoking
Check RatesBfr Room The Candlewood Suites Studio Suite 2 Double Beds Check Your Email Using The Free High Speed
Non-Smoking
Check RatesCandlewood Weekend 1 Bedroom Suite Queen Bd and Sofa Bed Go Online with The Free Highspeed Wireless
Non-Smoking
Check RatesCandlewood Weekend 1 Queen Bed 1 Bedroom Suite 500 Sq Ft 1 Bedroom Suite with Living Area Sofa Bed
Non-Smoking
Check RatesCandlewood Weekend 1 Queen Bed Studio Suite 350 Sq Ft Studio Suite with Full Kitchen
Non-Smoking
Check RatesCandlewood Weekend Standard Room When You Arrive At The Hotel We Will Do Our Best To Meet Your Suite
Non-Smoking
Check RatesCandlewood Weekend Studio Suite 1 Queen Bed Stay Connected with The Free High Speed Wireless
Non-Smoking
Check RatesCandlewood Weekend Studio Suite 2 Double Beds Check Your Email Using The Free High Speed Wireless
Non-Smoking
Check RatesCandlewood Weekend Studio Suite When You Arrive At The Hotel We Will Do Our Best To Meet Your Room T
Non-Smoking
Check RatesDouble Studio Single Occupancy
Non-Smoking
Check RatesQueen Room with Tub Disability Accessible Single Occupancy
Non-Smoking
Check RatesQueen Studio Single Occupancy
Non-Smoking
Check RatesRoom 1 Queen Bed Accessible (Wheelchair)
Non-Smoking
Check RatesSelected At Check in Single Occupancy
Non-Smoking
Check RatesStandard Room When You Arrive At The Hotel We Will Do Our Best To Meet Your Suite Bed Type
Non-Smoking
Check RatesStandard Room with Double Bed
Non-Smoking
Check RatesStandard Room, King or Two Doubles
Non-Smoking
Check RatesStudio Queen Size Bed
Non-Smoking
Check RatesStudio Room with 2 Double Bed
Non-Smoking
Check RatesStudio Room with Queen Bed
Non-Smoking
Check RatesStudio Standard
Non-Smoking
Check RatesStudio Suite
Non-Smoking
Check RatesStudio Suite 1 Queen Bed
Non-Smoking
Check RatesStudio Suite 1 Queen Bed Accessible Comm Trans Shower
Non-Smoking
Check RatesStudio Suite 1 Queen Bed Stay Connected with The Free High Speed Wireless
Non-Smoking
Check RatesStudio Suite 2 Double Beds
Non-Smoking
Check RatesStudio Suite 2 Double Beds Check Your Email Using The Free High Speed Wireless
Non-Smoking
Check RatesStudio Suite Queen Bed
Non-Smoking
Check RatesStudio Suite Queen Bed Mobility Accessible
Non-Smoking
Check RatesStudio Suite When You Arrive At The Hotel We Will Do Our Best To Meet Your Room Type
Non-Smoking
Check RatesSuite 1 Bedroom 1 Queen Bed
Non-Smoking
Check RatesSuite 1 Bedroom Accessible 1 Queen Mobil Tub
Non-Smoking
Check RatesSuite 1 Queen Bed with Sofa Bed
Non-Smoking
Check RatesSuite Queen Size Bed
Non-Smoking
Check RatesSuite with Queen Bed
Non-Smoking
Check RatesThe Candlewood Suites 1 Bedroom Suite Queen Bd and Sofa Bed Go Online with The Free Highspeed Wirele
Non-Smoking
Check RatesThe Candlewood Suites 1 Queen Bedroom Wheelchair Accessible Take Advantage Of The Free High Speed Wi
Non-Smoking
Check RatesThe Candlewood Suites Airport North 1 Bedroom Suite Queen Bd and Sofa Bed Go Online with The Free Hi
Non-Smoking
Check RatesThe Candlewood Suites Airport North 1 Queen Bedroom Wheelchair Accessible Take Advantage Of The Free
Non-Smoking
Check RatesThe Candlewood Suites Airport North Standard Room When You Arrive At The Hotel We Will Do Our Best T
Non-Smoking
Check RatesThe Candlewood Suites Airport North Studio Suite 1 Queen Bed Stay Connected with The Free High Speed
Non-Smoking
Check RatesThe Candlewood Suites Airport North Studio Suite 2 Double Beds Check Your Email Using The Free High
Non-Smoking
Check RatesThe Candlewood Suites Airport North Syracuse Is Conveniently 1 Queen Bed 1 Bedroom Suite 500 Sq Ft 1
Non-Smoking
Check RatesThe Candlewood Suites Airport North Syracuse Is Conveniently 1 Queen Bed Studio Suite 350 Sq Ft Stud
Non-Smoking
Check RatesThe Candlewood Suites Airport North Syracuse Is Conveniently Studio Suite When You Arrive At The Hot
Non-Smoking
Check RatesThe Candlewood Suites Standard Room When You Arrive At The Hotel We Will Do Our Best To Meet Your Su
Non-Smoking
Check RatesThe Candlewood Suites Studio Suite 1 Queen Bed Stay Connected with The Free High Speed Wireless
Non-Smoking
Check RatesThe Candlewood Suites Studio Suite 2 Double Beds Check Your Email Using The Free High Speed Wireless
Non-Smoking
Check RatesWhen You Arrive At The Hotel We Will Do Our Best To Meet Your Room Type Preference This Is Subject T
Non-Smoking

Local Attractions

Destiny USA, Carrier Dome, Burnet Park Zoo, Armory Square, Dinosaur BBQ, Onondaga Lake Park, Inner Harbor

Verified Reviews of Candlewood Suites Syracuse Airport An Ihg Hotel

Below are the verified reviews from guests that we have booked recently:
"Dirty dirty dirty."
Overall Score1.0/ 5
Dirty
(Individual traveler, booked 1 room), from US flag
30-Jan-2023 Verified Review, stayed from Fri Jan 27 to Sat Jan 28 2023 at a $109.00 average nightly rate.
"BS we booked here for park,ride,fly program.Oh we canceled thY three months ago."
Overall Score3.0/ 5
Lier Liers pants on fire.
(Individual traveler, booked 1 room), from US flag
25-Jan-2023 Verified Review, stayed from Tue Jan 24 to Wed Jan 25 2023 at a $90.39 average nightly rate.
"Terrible Housekeeping"
Overall Score2.0/ 5
Our first room (306) had recently been slept in and not made up. Our second room 302) had wrinkled sheets and a dirty bed spread. The dishes in the cupboard and the silverware in the drawer were incomplete and disgustingly dirty Even at a discounted rate, the value isn't there. We could have spent less at another facility and found better value. The ONLY thing keeping this rating from being a one was the receptionist's attitude.
(Individual traveler, booked 1 room), from US flag
25-Nov-2022 Verified Review, stayed from Fri Nov 25 to Sat Nov 26 2022 at a $119.00 average nightly rate.
"Very Good Hotel"
Overall Score5.0/ 5
Our room was very clean. The staff was friendly, I was very surprised to find a kitchen in our room.
(Individual traveler, booked 1 room), from US flag
05-Nov-2022 Verified Review, stayed from Fri Nov 04 to Sat Nov 05 2022 at a $137.99 average nightly rate.
"Short Stay"
Overall Score2.0/ 5
Coffee maker didn't work. Fan in the bathroom was so loud, we couldn't stay in there.
(Individual traveler, booked 1 room), from US flag
16-Sep-2022 Verified Review, stayed from Thu Sep 15 to Fri Sep 16 2022 at a $108.99 average nightly rate.
"Clean, Well Appointed & Affordable Hotel"
Overall Score4.0/ 5
Room was large, well appointed. Everything appeared very clean. The price was completely satisfactory.
(Individual traveler, booked 1 room), from US flag
07-Sep-2022 Verified Review, stayed from Tue Sep 06 to Wed Sep 07 2022 at a $107.07 average nightly rate.
"Lacked simple ammenities."
Overall Score1.0/ 5
No bars of soap, shampoo, shower gel and conditioner near empty. The price was too over rated with what I experienced. The blow dryer did not work and I called the desk at 10:00 pm and she said it would be brought up and it didn't. I had wet hair going to the airport at 4:30.I did not receive my wake up call also.
(Individual traveler, booked 1 room), from US flag
02-Aug-2022 Verified Review, stayed from Fri Jul 29 to Sat Jul 30 2022 at a $157.99 average nightly rate.
"Nice room, helpful staff, very nice ??"
Overall Score5.0/ 5
Nice room, helpful staff, very nice ? Thank you!
(Individual traveler, booked 1 room), from US flag
12-Jul-2022 Verified Review, stayed from Tue Jul 12 to Wed Jul 13 2022 at a $110.99 average nightly rate.
"Experience was good."
Overall Score4.0/ 5
The hotel room was clean and guest services was excellent.
(Individual traveler, booked 1 room), from US flag
17-May-2022 Verified Review, stayed from Sun Apr 24 to Mon Apr 25 2022 at a $106.99 average nightly rate.
"Room was clean and the staff was accommodating."
Overall Score4.0/ 5
I was appreciative of the option of extending our stay until 4:00pm. We had a function to attend on the day of checkout and since we are from out of state, it was convenient to be able to return to the hotel room to change into comfortable travel clothes.
(Individual traveler, booked 1 room), from US flag
29-Apr-2022 Verified Review, stayed from Sun Apr 24 to Mon Apr 25 2022 at a $106.99 average nightly rate.
"Great staff and shuttle service."
Overall Score4.0/ 5
Only there for short time. Desk staff very accommodating. Shuttle picked us up from airport and took us back early morning. Very pleasant.
(Individual traveler, booked 1 room), from US flag
20-Mar-2022 Verified Review, stayed from Sat Mar 19 to Sun Mar 20 2022 at a $136.03 average nightly rate.
"Great staff and shuttle service."
Overall Score4.0/ 5
Only there for short time. Desk staff very accommodating. Shuttle picked us up from airport and took us back early morning. Very pleasant.
(Individual traveler, booked 1 room), from US flag
20-Mar-2022 Verified Review, stayed from Sat Mar 19 to Sun Mar 20 2022 at a $136.03 average nightly rate.
"Cheerful and Welcoming."
Overall Score4.0/ 5
This was my first stay. I will be back. Very comfortable and staff accomodating.Glad to find a place to stay, leave my car and get shuttle service.
(Individual traveler, booked 1 room), from US flag
02-Aug-2021 Verified Review, stayed from Sun Aug 01 to Mon Aug 02 2021 at a $100.32 average nightly rate.
"Very Positive"
Overall Score5.0/ 5
Very Positive
(Individual traveler, booked 1 room), from US flag
28-Jul-2021 Verified Review, stayed from Wed Jul 28 to Thu Jul 29 2021 at a $100.32 average nightly rate.
"Will not stay here again."
Overall Score3.0/ 5
There was food on the walls and the bathroom light flickerd on and off the whole time. Head of cleaning took some of the food off the walls. I was grossed out for two days but staff was nice.
(Individual traveler, booked 1 room), from US flag
23-Aug-2020 Verified Review, stayed from Fri Aug 14 to Sun Aug 16 2020 at a $92.99 average nightly rate.
"Not real good."
Overall Score3.0/ 5
Cobwebs above the bed, something like a strange sticker stuck on the counter between the sink and stove. Clearly visible on a light colored counter. I scraped it off easily with my fingernail. Housekeeping needs to pay attention to detail and look up at the ceilings.
(Individual traveler, booked 1 room), from US flag
31-May-2020 Verified Review, stayed from Sun May 31 to Mon Jun 01 2020 at a $77.89 average nightly rate.
"Excellent"
Overall Score5.0/ 5
We arrived on Friday, 1/3 for two nights. Our sons were arriving the following day, 1/4, so I had booked rooms for them as well. The front desk representative, Jonathan greeted me on check in. He was very nice! I explained that my sons were arriving the next day and that I was wondering if their rooms could be near ours, since we were traveling together. He said he would do his best to accommodate my request. The next day when they arrived and we checked them in, once again Jonathan was at the desk. He came through for us. we had rooms all on the same floor! He was very nice, very polite, just a pleasure to deal with! You are very fortunate to have such an employee! We will consider Candlewood Suites are new ?home? away from home, when we are traveling to Syracuse in the future! Our thanks to Jonathan! Give him a raise! He's a great representative of your business!
(Individual traveler, booked 1 room), from US flag
05-Jan-2020 Verified Review, stayed from Fri Jan 03 to Sun Jan 05 2020 at a $65.29 average nightly rate.
"Great customer service."
Overall Score5.0/ 5
Front desk extremely pleasant to work with. Room neat and clean. Comfortable bed and bigger space than expected.
(Individual traveler, booked 1 room), from US flag
09-Apr-2019 Verified Review, stayed from Fri Apr 05 to Sun Apr 07 2019 at a $77.70 average nightly rate.
4.0 out of 5. Based on 340 guest reviews

Property Description

All rooms have FULL KITCHENS, new upgraded bedding package, new carpets and flooring. Large workdesks - free high speed internet. Candlewood Cupboard with numerous food and beverage items. Gazebo area and grill available. Free laundry, free movie rentals, DVD player in all rooms. Free local calls. Executive Boardroom.

Green Sustainability

IHG Green Engage

Details / Other Expenses

Check In: 3pm
Check Out: 12Noon
Year of Last Renovation: 2016
Floors: 4
Rooms: 124
Corridors: All Rooms Have Interior Hallways
Non Smoking Rooms: 124
Handicap Rooms: 6
Rooms with 1 Bed: 90
Rooms with 2 Beds: 32
Suites: 124
Room Windows: Windows Do Open
Cleaning Frequency: Weekly
Meeting Rooms: 1
Meeting Space: 576 sq. feet
Banquet Space: Holds 0 people
Dist. to Food/Bars: 0.3 Mi
Dist. to 24hr Restaurant: 0.3 Mi
Dist. to Nearest Gym: On-site
FEMA Approved: Yes
Ownership: J&P Assest Management
Policies / Expenses
Cancellation:
24 hrs in advance
Nightly Parking: $0
Total Taxes: 15.00%
Total Misc Fees: $0.00 USD
(mandatory resort fees/taxes)
State Tax: 8.00%
Occupancy Tax: 7.00%

Amenities / Features


  • Air conditioning
  • Airport Shuttle
  • Alarm clock
  • ATM
  • Baggage storage facilities
  • Bus parking
  • Camping or barbeque facilities
  • Central location
  • Clothes drying
  • Complimentary newspaper
  • Conference facilities
  • Credit card accepted: Mastercard/Visa
  • Credit card accepted: American Express
  • Credit card accepted: Discover
  • Credit card accepted: Diners Club
  • Credit card accepted: JCB
  • DVD Player
  • Electronic key card
  • Elevator
  • Express Check-Out
  • Facilities for the disabled
  • Fax available
  • Fitness and health center
  • Free local calls
  • Hairdryer available
  • Handicap accessible
  • Central heating
  • Ice Maker
  • Internet - wireless
  • Internet - ethernet
  • Ironing facilities
  • Kitchenette in room
  • Laundry facilities
  • Laundry valet service
  • Movies in room
  • Microwave in room
  • Non-smoking rooms
  • 24 hours opened
  • Office or business center
  • Pets allowed
  • Private bathroom in room
  • Quiet location
  • Radio in room
  • Refrigerator
  • Self controlled heating/cooling system
  • Shop
  • Shower
  • Tea and coffee making facilities
  • Telephone
  • Telephone in all rooms
  • Telephone - Free local calls
  • Television
  • TV - Free Cable
  • TV Channel: HBO
  • TV Channel: Showtime
  • TV Channel: Weather Channel
  • TV Channel: ESPN
  • TV Channel: Discovery Channel
  • TV Channel: Nickelodeon
  • TV room
  • Voicemail

Airport & Shuttle Information

Airport property. Hancock International Airport SYR - located at the entrance to the airport. Complimentary Shuttle service to and from airport.

Local Shuttle Info: Complimentary Shuttle within 3 miles of the Candlewood Suites Syracuse Airport. Shuttle hours of operation 4am-12am

Breakfast Information

Items for purchase inside our Candlewood Cupboard

Pet Friendly?

Service animals complying with ADA Title lll regulations are allowed.

Yes! Pets are allowed.
$20 per night per pet. 2 pets Max per room

Parking Info

Complimentary parking during the nights of your accommodation

Internet / WiFI

Complimentary Wifi and Ethernet connection

About Candlewood Suites

  • Home-like enviroment, great for an extended stay
  • Fully equipped kitchens with a full-size refrigerator with ice maker, dishwasher, microwave and stovetop, dishes, cookware, and utensils
  • Free high-speed internet access and a large workspace available in each guest room
  • TV with DVD player and a comfortable recliner
  • Comforts of Home Bedding Collection with soft pillows, high quality sheets, and a comfortable mattress set
  • Provide a Lending Locker service where guests can borrow common household items to use during their stay
  • Pets are welcome weighing less than 80 lbs
  • Free local calls and two phone lines with data port as an added convenience
  • Candlewood Cupboard offers a Brown Bag Breakfast for a meal on the go
  • Candlewood Gazebo Grill gives guests a great outdoor dining experience ideal for groups
  • Free guest laundry open 24/7 with detergent and other laundry items available at a decent price
  • Great fitness area
  • Housekeeping on a weekly basis

The Candlewood Suites highlights above are subject to change without notice.

Seasonality and Projections at Candlewood Suites - Syracuse Airport, an IHG Hotel

Rate fluctuations of Candlewood Suites - Syracuse Airport, an IHG Hotel

The graph above is fluctuations of room rates for both group/meeting rates and the lowest online individual prices we could find at the time the group/meeting bid was placed. The most competitive group/meeting rate displayed is 51.2% in the month of May 2021 and the highest average individual rate is $211 in the month of August 2022. This chart will show past seasonality and also project future months. If you are flexible with dates, you may want to consider staying at Candlewood Suites - Syracuse Airport, an IHG Hotel in a month when rates are lower.

FAQs about Candlewood Suites Syracuse Airport An Ihg Hotel

What time is check in?

Check in time is 3pm based on the hotel's local time. Early check in may be available if requested at the front desk on the day of check-in.

What time is check out?

Check out time is 12Noon based on the hotel's local time. Late check out may be available if requested at the front desk during your stay.

How many rooms does Candlewood Suites Syracuse Airport An Ihg Hotel have?

There are 124 sleeping rooms in the hotel.

Is there any meeting space at Candlewood Suites Syracuse Airport An Ihg Hotel?

Yes, they have 1 meeting room that can support various table layouts.

What kind of breakfast is at Candlewood Suites Syracuse Airport An Ihg Hotel?

Items for purchase inside our Candlewood Cupboard

What parking is available at Candlewood Suites Syracuse Airport An Ihg Hotel?

Complimentary parking during the nights of your accommodation

How much does internet cost?

Complimentary Wifi and Ethernet connection

Can I get a AAA rate at Candlewood Suites Syracuse Airport An Ihg Hotel?

Yes, they have stay dates that support AAA hotel discounts. Example room type: AAA Rate - 1 Queen Bed 1 Bedroom Suite 500 Sq Ft 1 Bedroom Suite with Living Area Sofa Bed

Can I get a Senior or AARP rate at Candlewood Suites Syracuse Airport An Ihg Hotel?

Yes, they have stay dates that support Senior hotel discounts. Example room type: Senior Discount 1 Queen 1 Bedroom Suite Mobility Accessible Tub 500 Sq Ft 1 Bedroom Suite with Livin

Is there a gym at Candlewood Suites Syracuse Airport An Ihg Hotel?

Yes, there is a gym/fitness area available on-site at the property.

Can I get a group rate at Candlewood Suites Syracuse Airport An Ihg Hotel?

Yes, you can get room block and/or discount for a group if you need 10+ rooms per night. The average groups saves around 18.6%.

Testimonials:

Testimonials icon
"I wish I knew about you guys sooner, I've enjoyed being able to come home and go to the computer and see lots of hotels asking me to stay with them. (almost like that commercial, when the banks fight over getting your business) Will recommend to others and can't wait to use the service again myself." P.C. - Philadelphia, PA

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