HOWARD JOHNSON

210 West Service Rd., West Memphis, AR 72301 United States (USA)
View Map Reservations: 1-800-230-4134
2.0 Star Suburban Hotel in Crittenden County
35.1692-90.18838
Check availability
Poor
2.5/ 5

Based on 54 guest reviews

Show Guest Reviews
  • Free complimentary breakfast
  • The Avg. Group Discount is 22.0%!
  • 130 rooms in hotel
  • 2 floors in hotel
  • 10 suites in hotel
  • Check-out time: 11:00 AM
  • Group friendly rating of 9.5/10
  • 2 meeting rooms in hotel

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Include Discounts:

Room Types

Check Rates Single Room
Non-Smoking
Check Rates Standard Room, 1 King or 2 Double Beds
Non-Smoking

Local Attractions

Beale Street, Graceland, Cook Convention Center, Fed-Ex Forum, Southland Park Gaming & Racing, Civil Rights Museum, Red Birds Stadium.

Summary of Verified Reviews

Good to know

  • Bad minibar

  • Dirty room

    “Dirty shower” “Dirty furniture”

  • Dirty bathroom

    “Dirty shower” “Shower dirty”

  • Poor bathroom

    “Not enough bath towel” “Toilet seat broke”

Review highlights

Location

90/100
18 reviews

Great location with good access by car.

“Easy to get to highway” “Parking space in front of” “Good location”

Value

83/100
12 reviews

Best value for money.

“Free internet” “Low price” “Cheap hotel”

Service

55/100
27 reviews

So-so, but friendly, service, but bad reception.

“Friendly staff” “No safety” “No cleaning service”

WiFi

43/100
7 reviews

Bad internet service.

“Wifi don't work”

Room

24/100
66 reviews

Rooms are dirty and neglected with bad minibars. Bathrooms are unclean; kitchenettes, furniture and TV's are not great. Rooms are spacious with standard beds.

“Electrical socket did not work” “Door was broken” “Horrible pillows”

Cleanliness

15/100
34 reviews

Bathrooms and rooms are untidy. Unclean hotel facilities.

“Dirty shower” “Dirty furniture” “Room dirty”

Ranked top 65% by couples, with a score of 53

Good to know

  • Poor hotel buildings

  • Great location

    “Easy to get to highway” “Parking space in front of”

  • Friendly service

    “Helpful staff” “Staff was friendly”

  • Best value for money

    “Free internet” “Low price”

Review highlights

Location

89/100
7 reviews

Great location.

“Easy to get to highway” “Parking space in front of” “Good location”

Value

83/100
6 reviews

Best value for money.

“Free internet” “Low price” “Cheap hotel”

Service

58/100
10 reviews

Service is average, but very friendly.

“Helpful staff” “No safety” “No cleaning service”

Comfort

55/100
12 reviews

Beds are decent and generally comfortable.

“Quiet stay.” “2nd room too small” “No noise”

Amenities

39/100
6 reviews

Poor hotel buildings.

Room

29/100
28 reviews

Beds are OK, although rooms and bathrooms are dirty and neglected.

“Electrical socket did not work” “Door was broken” “Horrible pillows”

Cleanliness

19/100
11 reviews

Bathrooms and rooms are untidy.

“Dirty shower” “Dirty furniture” “Room dirty”

Ranked top 67% by families, with a score of 58

Good to know

  • Dirty room

    “Dirty shower” “Dirty furniture”

  • Dirty

    “Dirty shower” “Dirty furniture”

  • Room is not nice

    “Electrical socket did not work” “Door was broken”

Review highlights

Service

53/100
5 reviews

Service is adequate.

“Helpful staff” “No safety” “No cleaning service”

Room

22/100
10 reviews

Dirty room.

“Electrical socket did not work” “Door was broken” “Horrible pillows”

Cleanliness

15/100
7 reviews

Dirty room.

“Dirty shower” “Dirty furniture” “Room dirty”

Good to know

  • Room is not nice

    “Electrical socket did not work” “Door was broken”

Review highlights

Room

24/100
7 reviews

Room is not nice.

“Electrical socket did not work” “Door was broken” “Horrible pillows”

Good to know

  • Bad minibar

  • Dirty room

    “Dirty shower” “Dirty furniture”

  • Dirty bathroom

    “Dirty shower” “Shower dirty”

  • Poor bathroom

    “Not enough bath towel” “Toilet seat broke”

Review highlights

Location

90/100
18 reviews

Great location with good access by car.

“Easy to get to highway” “Parking space in front of” “Good location”

Service

55/100
27 reviews

So-so, but friendly, service, but bad reception.

“Friendly staff” “No safety” “No cleaning service”

WiFi

43/100
7 reviews

Bad internet service.

“Wifi don't work”

Room

24/100
66 reviews

Rooms are dirty and neglected with bad minibars. Bathrooms are unclean; kitchenettes, furniture and TV's are not great. Rooms are spacious with standard beds.

“Electrical socket did not work” “Door was broken” “Horrible pillows”

Cleanliness

15/100
34 reviews

Bathrooms and rooms are untidy. Unclean hotel facilities.

“Dirty shower” “Dirty furniture” “Room dirty”

Ranked top 90% by couples, with a score of 46

Good to know

  • Poor hotel buildings

  • Great location

    “Easy to get to highway” “Parking space in front of”

  • Friendly service

    “Helpful staff” “Staff was friendly”

  • Poorly-maintained rooms

    “Remote didn't work” “Electrical socket did not work”

Review highlights

Location

89/100
7 reviews

Great location.

“Easy to get to highway” “Parking space in front of” “Good location”

Value

83/100
6 reviews

Best value for money.

“Free internet” “Low price” “Cheap hotel”

Service

58/100
10 reviews

Service is average, but very friendly.

“Friendly staff” “No safety” “No cleaning service”

Comfort

55/100
12 reviews

Beds are decent and generally comfortable.

“Quiet stay.” “Spacious rooms” “No noise”

Amenities

39/100
6 reviews

Poor hotel buildings.

Room

29/100
28 reviews

Beds are OK, although rooms and bathrooms are dirty and neglected.

“Electrical socket did not work” “Door was broken” “Horrible pillows”

Cleanliness

19/100
11 reviews

Bathrooms and rooms are untidy.

“Dirty shower” “Dirty furniture” “Room dirty”

Ranked top 82% by families, with a score of 50

Good to know

  • Dirty room

    “Dirty shower” “Dirty furniture”

  • Dirty

    “Dirty shower” “Dirty furniture”

  • Room is not nice

    “Electrical socket did not work” “Door was broken”

Review highlights

Service

53/100
5 reviews

Service is adequate.

“No safety” “No cleaning service” “Pleasant staff”

Room

22/100
10 reviews

Dirty room.

“Electrical socket did not work” “Door was broken” “Horrible pillows”

Cleanliness

15/100
7 reviews

Dirty room.

“Dirty shower” “Dirty furniture” “Room dirty”

Good to know

  • Room is not nice

    “Electrical socket did not work” “Door was broken”

Review highlights

Room

24/100
7 reviews

Room is not nice.

“Electrical socket did not work” “Door was broken” “Horrible pillows”

Review Semantics by TrustYou

Customer Reviews of Howard Johnson

2.5 out of 5. Based on 54 guest reviews , Poor

Property Description

Located intersection of I55 & I40, Our Howard Johnson is 2 miles from Southland Gaming and Racing. Located next door to Applebee's, Burger King and Shoney's. Other restaurants close by. We are 7 miles from Downtown Memphis, TN. Beale Street, Fed-Ex Forum, Red Birds Stadium, Cook Convention Center, Grizzly's Stadium, Civil Rights Museum, all just 10 minutes away. Graceland and Memphis International Airport, 20 minutes. Thank you for choosing Howard Johnson, we appreciate your business.

Details / Other Expenses

Check In: 3:00 PM
Check Out: 11:00 AM
Year of Last Renovation: 2006
Floors: 2
Rooms: 130
Corridors: All Rooms Have Exterior Hallways
Non Smoking Rooms: 111
Handicap Rooms: 2
Suites: 10
Meeting Rooms: 2
Meeting Space: 200 sq. feet
Policies / Expenses
Cancellation:
14 Days Prior for Groups 6:00 pm day of arrrival for individuals
Nightly Parking: .00
Typical Group Deposit: 50%
Total Taxes: 13.27%
Total Misc Fees: $0.00 USD
(mandatory resort fees/taxes)

Amenities / Features


Pet Friendly? Sorry, pets are not allowed.

  • Air conditioning
  • Alarm clock
  • Clothes drying
  • Complimentary breakfast
  • Complimentary newspaper
  • Conference facilities
  • Credit card accepted: Mastercard/Visa
  • Credit card accepted: American Express
  • Credit card accepted: Discover
  • Credit card accepted: Diners Club
  • Electronic key card
  • Facilities for the disabled
  • Fax available
  • Fitness and health centre
  • Free local calls
  • Hairdryer available
  • Handicap accessible
  • Ice Maker
  • Internet - wireless
  • Internet - ethernet
  • Ironing facilities
  • Laundry facilities
  • Non-smoking rooms
  • 24 hours opened
  • Office or business center
  • Private bathroom in room
  • Quiet location
  • Radio in room
  • Self controlled heating/cooling system
  • Shower
  • Tea and coffee making facilities
  • Telephone
  • Telephone in all rooms
  • Television
  • Voicemail

Airport & Shuttle Information

Memphis International Airport 20 mi

Airport Shuttle? Sorry, no airport shuttle available.

About Howard Johnson

  • Rise and Dine breakfast offering coffee, fruit juices, and baked goods
  • In-room coffee and High speed internet access in every room
  • Pet friendly at participating locations
  • Home Office Rooms ideal for business travelers which includes a work desk and a comfortable chair with a refrigerator and microwave

The Howard Johnson highlights above are subject to change without notice.

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