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Very Good
4.0/5
Based on 1621 guest reviews
- We have an outdoor pool ready for use
- Avg. Group Discount of 27.3%!
- Fitness / Gym is on-site
- 693 rooms in property
- Hotel has 24 floors
- Hotel has 28 suites
- Check-in: 4:00PM
- Hotel has an eco-friendly policy
- Group friendly rating of 10.0/10
- 2 conference rooms in property
Standard prices by room type for the next 60 days
Room Types
Check RatesMember 1 King ADA Accessible Shower ADA Accessible 1 Grand King Bed with Shower 412 Sq Ft
Non-Smoking
Check RatesMember 1 King ADA Accessible Tub ADA Accessible 1 King Bed with Tub 387 Sq Ft
Non-Smoking
Check RatesMember 2 Queen ADA Accessible Shower ADA Accessible 2 Queen Beds with Shower 399 Sq Ft
Non-Smoking
Check RatesMember 2 Queen ADA Accessible Tub ADA Accessible 2 Grand Queen Beds with Tub 359 Sq Ft
Non-Smoking
Check RatesSave 15% 1 King ADA Accessible Shower ADA Accessible 1 Grand King Bed with Shower 412 Sq Ft
Non-Smoking
Check RatesSave 15% 1 King ADA Accessible Tub ADA Accessible 1 King Bed with Tub 387 Sq Ft
Non-Smoking
Check RatesSave 15% 2 Queen ADA Accessible Shower ADA Accessible 2 Queen Beds with Shower 399 Sq Ft
Non-Smoking
Check RatesSave 15% 2 Queen ADA Accessible Tub ADA Accessible 2 Grand Queen Beds with Tub 359 Sq Ft
Non-Smoking
Check RatesSenior Citizen 1 King ADA Accessible Shower Snr ADA Accessible 1 Grand King Bed with Shower 412 Sq F
Non-Smoking
Check RatesSenior Citizen 1 King ADA Accessible Tub Snr ADA Accessible 1 King Bed with Tub 387 Sq Ft
Non-Smoking
Check RatesSenior Citizen 2 Queen ADA Accessible Shower Snr ADA Accessible 2 Queen Beds with Shower 399 Sq Ft
Non-Smoking
Check RatesSenior Citizen 2 Queen ADA Accessible Tub Snr ADA Accessible 2 Grand Queen Beds with Tub 359 Sq Ft
Non-Smoking
Check RatesStandard Rate 1 King ADA Accessible Shower ADA Accessible 1 Grand King Bed with Shower 412 Sq Ft
Non-Smoking
Check RatesStandard Rate 1 King ADA Accessible Tub ADA Accessible 1 King Bed with Tub 387 Sq Ft
Non-Smoking
Check RatesStandard Rate 2 Queen ADA Accessible Shower ADA Accessible 2 Queen Beds with Shower 399 Sq Ft
Non-Smoking
Check RatesStandard Rate 2 Queen ADA Accessible Tub ADA Accessible 2 Grand Queen Beds with Tub 359 Sq Ft
Non-Smoking
Local Attractions
Experience the ultimate destination for business or pleasure in the city's downtown area. Located across the street from Phoenix Convention Center, steps away from Herberger Theatre, US Airways Center, Chase Field, Dodge Theatre, and Arizona Center.
Map & Attractions for Hyatt Regency Phoenix
Verified Reviews of Hyatt Regency Phoenix
Below are the verified reviews from guests that we have booked recently: "Amazing room and great service!"
Overall Score5.0/ 5
Amazing room and great service!
Kelsee S. (Individual traveler, booked 1 room), from 
03-Jan-2022 Verified Review, stayed from Fri Dec 31 to Sat Jan 01 2022 at a $139.99 average nightly rate. 
"Overall great place to stay."
Overall Score4.0/ 5
Location excellent, clean and staff helpful.
James D. (Individual traveler, booked 1 room), from
29-Dec-2021 Verified Review, stayed from Tue Dec 28 to Wed Dec 29 2021 at a $162.99 average nightly rate. "Great Place!"
Overall Score5.0/ 5
Great place; close to the venue with great food. Cannot complain about the service.
Daven M. (Individual traveler, booked 1 room), from
07-Dec-2021 Verified Review, stayed from Mon Dec 06 to Wed Dec 08 2021 at a $245.99 average nightly rate. "Stolen visa ###."
Overall Score3.0/ 5
only used my visa at downtown location, my visa number go stolen wow.
Clinton B. (Individual traveler, booked 1 room), from
12-Oct-2021 Verified Review, stayed from Fri Aug 20 to Sat Aug 21 2021 at a $132.99 average nightly rate. "No hot water."
Overall Score2.0/ 5
Told the front desk twice that we didn't have hot water. They said they would fix it but never did.
Justin J. (Individual traveler, booked 1 room), from
10-Oct-2021 Verified Review, stayed from Fri Oct 08 to Mon Oct 11 2021 at a $328.99 average nightly rate. "Quality not what we expected."
Overall Score3.0/ 5
This Hyatt is not the quality that I have experienced while staying at other Hyatt properties. The pool did not have any staff for food/beverage service, the restaurant did not open daily until four pm. This hotel needs some renovations.
Joan G. (Individual traveler, booked 1 room), from
27-Sep-2021 Verified Review, stayed from Fri Sep 24 to Mon Sep 27 2021 at a $238.99 average nightly rate. "Not so hot."
Overall Score2.0/ 5
Our stay was decidedly mediocre. TV did not work properly, Tech tried several times to correct and finally left a note saying "We apologize that we are unable to repair the problem at this time. " They did offer us another room, but we declined, having already settled in and not wanting to deal with moving. The TV "MENU" function being inop did not allow us to view the hotel's amenities or services. Not something we'd expect to see in a up scale property. Also: the bath and shower fixtures are old and loose. The bath and shower area should also have grab bars. A totally unsatisfactory experience with the Compass Grill. We made a reservation weeks in advance for my wife's birthday dinner. A week or so before our stay, I received a text from the restaurant stating that our reservation would have to be rescheduled because the place had been bought out. Why was the reservation confirmed in the first place? Further: When I learned that our dinner plans had been ruined, I called the booking service to cancel and was told there would be a $200.00 cancelation fee. Why would a prestigious property like Hyatt contract with such a service? Not a way to treat potential or returning customers. We will NOT be returning to this property.
Alfred S. (Individual traveler, booked 1 room), from
24-Sep-2021 Verified Review, stayed from Thu Sep 23 to Fri Sep 24 2021 at a $242.99 average nightly rate. "No hot water."
Overall Score2.0/ 5
Very disappointing. We had no hot water. When we shared this with receptionist at checkout, we were asked if this was the case the entire stay.
Bryce A. (Individual traveler, booked 1 room), from
12-Sep-2021 Verified Review, stayed from Sat Sep 04 to Sun Sep 05 2021 at a $142.99 average nightly rate. "Wonderful!"
Overall Score5.0/ 5
Staff was very helpful. Very comfortable hotel!
Kimberly D. (Individual traveler, booked 1 room), from
07-Jun-2021 Verified Review, stayed from Fri Jun 04 to Sat Jun 05 2021 at a $109.65 average nightly rate. "Inadequate food service."
Overall Score3.0/ 5
The room clean, front desk staff helpful; food Sunday morning for breakfast inadequate, microwaved. Coffee good.
Charlie T. (Individual traveler, booked 1 room), from
01-Jun-2021 Verified Review, stayed from Sat May 29 to Sun May 30 2021 at a $148.99 average nightly rate. "Great Phoenix Experience!"
Overall Score5.0/ 5
We enjoyed our stay here! Our daughter enjoyed the pool and the comfy couches in the lobby area. The area for the wedding reception we attended had a great dance floor and was very spacious. We wouldn't hesitate booking our next visit in Phoenix here! Thank you.
Ernesto D. (Individual traveler, booked 1 room), from
25-Apr-2021 Verified Review, stayed from Fri Apr 23 to Sun Apr 25 2021 at a $135.15 average nightly rate. "New Year’s Eve stay and meal at the Compass Room."
Overall Score4.0/ 5
As always, the Compass Room is an interesting place to dine. It's been a while since being there and I noticed two things about the Ambiance. It's definitely showing it age and the clientele has become so casual in their dress as to make it just feel like any other Phoenix restaurant. The service was good up until it was time to leave and the friendliness wore off. The price tag with tip for two of us was just shy of $400.00 and definitely not worth anywhere near the price. The “fancy” preparation and combination choices made for some realky off putting tastes. I would say the filet was good, but ordinary. I saw a lot of plates being picked up almost untouched. As far as the room was concerned, I would say it was upsscale, as it should be. Once again, it was very pricey at more than $500.00 for the night. However, there was one issue that needs to be mentioned; even as disgusting as it is. It was noted soon after checking that the toilet just barely flushed. Literally five min before midnight, a number one with minimal paper stopped it completely! Maintenance could not plunge the problem as the plunger would not fit the toilet drain. Another trip to get the snake, which finally solved the problem. Still the toilet is very anemic and I think would not take care of the real deal. The maintenance.man said these “new” toilets are a lot of problem and his calls have easily doubled. Because of water splashing out of the toilet during attempts to clear it, I asked that the floor be cleaned and sprayed with a disinfectant. Another man came up a few minutes later to do that chore. So that's my review and take of the Hyatt Regency in downtown Phoenix.
Edwin W. (Individual traveler, booked 1 room), from
01-Jan-2020 Verified Review, stayed from Tue Dec 31 to Wed Jan 01 2020 at a $384.24 average nightly rate. "Hyatt Regency Hotel Great location."
Overall Score5.0/ 5
My son and I had a great time. It was an easy walk to the ballpark. After the game, we returned to the hotel and watched the fireworks. It was a good experience. The Customer Service was also really good.
Andrew S. (Individual traveler, booked 1 room), from
11-Aug-2019 Verified Review, stayed from Fri Jul 05 to Sat Jul 06 2019 at a $105.73 average nightly rate. "Construction and loud."
Overall Score2.0/ 5
The hotel was under construction which is fine but when they start banging and hammering so early in the morning it is not fun. I have stayed there before and everything was good but this time during a remodel I won't be staying again until after the remodel is complete.
Kevin O. (Individual traveler, booked 1 room), from
24-Jun-2019 Verified Review, stayed from Fri Jun 21 to Sat Jun 22 2019 at a $90.43 average nightly rate. "Great Stay"
Overall Score5.0/ 5
Stay only two days for cheer competition and overall front staff was great. Housekeeping didn't call back when I had a question about an item left there tho. I call to speak to someone and she said she was heading there to check on it and call back right away but she didn't, Waited 15 mins and no call so I had to call back. Bathroom had a bit of an odor that's just remain there since we arrive but other than that it was a great weekend.
Karen S. (Individual traveler, booked 1 room), from
22-Feb-2019 Verified Review, stayed from Sat Feb 16 to Mon Feb 18 2019 at a $236.47 average nightly rate. "Much Impressed"
Overall Score5.0/ 5
Loved everything about this hotel. The staff was friendly and went above and beyond!
Renee T. (Individual traveler, booked 1 room), from
20-Feb-2019 Verified Review, stayed from Sat Feb 16 to Mon Feb 18 2019 at a $236.44 average nightly rate. "Could have used more perks for the price."
Overall Score4.0/ 5
Staff was really friendly and helpful. Meals and snacks over priced. Could have used more perks for cost of room. Convenient location.
Nicole Y. (Individual traveler, booked 1 room), from
19-Feb-2019 Verified Review, stayed from Fri Feb 15 to Sun Feb 17 2019 at a $267.00 average nightly rate. Property Description
Welcome to Hyatt Regency Phoenix! Great hotels should offer more than a good night's sleep and we take pride in offering you the best of everything - luxurious rooms, delicious food and unparalleled service. Hyatt Regency Phoenix is located only 3 1/2 miles from Phoenix Sky Harbor International Airport, in the heart of downtown across the street from Phoenix Convention Center, Symphony Hall and Herberger Theater.Within walking distance are the Arizona Center, Phoenix History Museum, Heritage Square, Arizona Science Center, US Airways Center and Chase Field. With 48,000 square feet of public function space including 28 meeting rooms of varying sizes and settings, Hyatt Regency Phoenix is the premier meeting and convention hotel in Arizona. Our banquet staff is skilled in bringing the flavor of the Southwest, or whatever else you're in the mood for to your conference, event or convention.Enjoy panoramic views from 712 spacious guestrooms, including five VIP Suites, 28 Parlor Suites, Hyatt Business Plan and Gold Passport accommodations. All guests enjoy wireless high speed Internet access throughout the hotel, complimentary access to the fitness center or can simply relax in a sparkling outdoor pool and whirlpool. Enjoy four great restaurants:The Compass Restaurant our award-winning restaurant is Arizona's only revolving rooftop restaurant. Sit above the Valley and enjoy American Regional Cuisine at its best in a setting designed to enhance your dining enjoyment.Networks Bar & Grill provides a comfortable environment featuring premium cigars, liquors, and an exclusive offering of micro brews on tap. Networks Bar & Grill is the perfect combination of sports bar and dining experience.Terrace Café serves breakfast and lunch in a casual setting in our beautiful 7-story signature atrium. From breakfast to dessert, our cuisine is hand selected and prepared with the discriminating guests in mind. Einstein Bros.Café our bagel cafe offering outdoor seating and “to-go” items is located at the street level of the hotel.For groups and individuals, for business or pleasure, choose the Hyatt Regency for the best in luxury accommodations in the heart of downtown Phoenix.
Green Sustainability
All recyclable items are collected from the public areas, meeting rooms, offices and some Heart of the House areas. Once collected all materials (paper, plastic, cardboard, and now glass) are placed in the large green rolling containers, located in the basement. All recyclable materials can be put in the same receptacle, as this is considered a co-mingled process, and will then be separated at the recycling facility by Waste Management. We have a program to recycle batteries, electronics, paints and cleaning solvents. These items should not be combined with normal trash or recyclables. There are special containers located in the Engineering area, providing a safe environment for these materials. We encourage all associates and guests to recycle any of these items, and have them brought to the Engineering Office.In the Banquet Kitchen, we are currently participating in a food recycle program, sponsored by LA & FS Specialty (a produce company). The program, called Chefs to End Hunger operates in CA, AZ & New Mexico. We order boxes from the company, each box with 3 pans. When our order is dropped the next day, the driver picks up and delivers the leftover food to St. Mary’s Food Alliance and Phoenix Rescue Mission.
Details / Other Expenses
| Check In: | 4:00PM |
| Check Out: | 11:00AM |
| Year of Last Renovation: | 2020 |
| Floors: | 24 |
| Rooms: | 693 |
| Corridors: | All Rooms Have Interior Hallways |
| Non Smoking Rooms: | 682 |
| Handicap Rooms: | 34 |
| Suites: | 28 |
| Room Windows: | Windows Don't Open |
| Cleaning Frequency: | Daily |
| Meeting Rooms: | 2 |
| Meeting Space: | 48000 sq. feet |
| Banquet Space: | Holds 1200 people |
Policies / Expenses
| Cancellation: One night's room & tax if individual reservation is not cancelled at least 24 hours prior to arrival. | |
| Nightly Parking: | 19 |
| Typical Group Deposit: | 50% |
| Total Taxes: | 12.27% |
| Total Misc Fees: | $0.00 USD (mandatory resort fees/taxes) |
Amenities / Features
- Air conditioning
- Alarm clock
- ATM
- Car rental
- Central location
- Complimentary newspaper
- Concierge service
- Conference facilities
- Credit card accepted: Mastercard/Visa
- Credit card accepted: American Express
- Credit card accepted: Discover
- Credit card accepted: Diners Club
- Credit card accepted: JCB
- Currency exchange
- Electronic key card
- Elevator
- Facilities for the disabled
- Fitness and health center
- Hairdryer available
- Handicap accessible
- Central heating
- Ice Maker
- Internet - wireless
- Ironing facilities
- Jacuzzi
- Laundry facilities
- Movies in room
- Non-smoking rooms
- 24 hours opened
- Office or business center
- Private bathroom in room
- Radio in room
- Restaurant
- Self controlled heating/cooling system
- Shop
- Shower
- Swimming pool - outdoor
- Tea and coffee making facilities
- Telephone
- Telephone in all rooms
- Television
- Travellers cheques accepted
- Voicemail
Airport & Shuttle Information
Sky Harbor International Airport is 3 1/2 miles from the Hyatt Regency Phoenix. Desert Coach Shuttle is $10 per person, each way. Taxi's are approximately $20 one way.
Airport Shuttle? Sorry, no airport shuttle available.Pet Friendly?
Service animals complying with ADA Title lll regulations are allowed.
Sorry, pets are not allowed.About Hyatt Hotels and Resorts
- Join the Hyatt Gold Passport and get free nights, services, and benefits at any Hyatt worldwide
- Hyatt offers spa and golf vacations, kid friendly and family getaways, a couple's retreat, and even vacation ownership
- With more than 500 properties, Hyatt prides itself on delivering the best in comfort and relaxation
- Guestrooms and suites offer flexibles spaces for guests to rest, feel comfortable and unwind
- Meeting and event space is handled with care and the professionalism deserved
The Hyatt Hotels and Resorts highlights above are subject to change without notice.
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FAQs about Hyatt Regency Phoenix
What time is check in?
Check in time is 4:00PM based on the hotel's local time. Early check in may be available if requested at the front desk on the day of check-in.
What time is check out?
Check out time is 11:00AM based on the hotel's local time. Late check out may be available if requested at the front desk during your stay.
How many rooms does Hyatt Regency Phoenix have?
There are 693 rooms in the property.
Is there any meeting space at Hyatt Regency Phoenix?
Yes, they have 2 meeting rooms that can support various table layouts.
Can I get a AAA rate at Hyatt Regency Phoenix?
Sorry, this hotel does not offer AAA hotel discounts at this time.
Can I get a Senior or AARP rate at Hyatt Regency Phoenix?
Yes, they have stay dates that support Senior hotel discounts. Example room type: Senior Citizen 1 King ADA Accessible Shower Snr ADA Accessible 1 Grand King Bed with Shower 412 Sq F
Is there a gym at Hyatt Regency Phoenix?
Yes, there is a gym/fitness area available on-site at the property.
Is there room service at Hyatt Regency Phoenix?
Yes. Room service is perfect. All guests were happy with the room service.
Is there valet service?
Yes. Great valet service. Almost all guests were impressed by the valet service.
Is there shopping nearby?
Yes. Great shopping. The majority of guests liked the proximity to shopping.
Are there good dining options at Hyatt Regency Phoenix?
Great dining experience. Most guests loved the dining experience.
Is there a WiFi internet?
Yes. Good wifi quality. Most guests said the wifi quality was great.
Is there a pool at Hyatt Regency Phoenix?
Yes, there is a pool on-site at the property..
Testimonials:
"I was very impressed with the service I received from both you and Pam. Thank you for the GREAT service." D.T. - Council Bluffs, IA
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