Holiday Inn Express & Suites Jackson

3506 O'neil Dr., Jackson, MI 49202 United States (USA)
View Map Reservations: 1-800-760-7718
3.0 Star Property
42.267464-84.456610
+1-800-760-7718
IHG launches IHG Way of Clean program: Reduced contact at check-in / reception services; Visible verification of sanitized items in guest rooms; Additional deep cleaning of high touch surfaces, social distancing in public spaces; New standards and service approach to buffets, banquets, room-service and catering.
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Very Good
4.0/5

Based on 289 guest reviews

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  • Includes an indoor pool
  • The Avg. Group Saves 5.8%!
  • Access to gym on-site
  • Hotel has 78 rooms
  • 3 floors in property
  • 23 suites in property
  • Check in time: 3:00pm
  • Group score of 10.0/10
  • Hotel has 2 meeting rooms

Check Current Prices






Standard prices by room type for the next 60 days

Rates shown are nightly rates before taxes and do not necessarily reflect all discounts available. The chart provides the cheapest public rates available by room type.

Room Types

Check Rates1 King Bed
Non-Smoking
Check Rates1 King Bed 1 Bedroom Suite
Non-Smoking
Check Rates1 King Bed 1 Bedroom Suite 350 Sqft 1 Bedroom Suite with Living Area Microwave, Minifridge
Non-Smoking
Check Rates1 King Bed 1 Bedroom Suite 535 Sqft 1 Bedroom Suite with Living Kitchen Area Microwave
Non-Smoking
Check Rates1 King Bed Accessible Tub
Non-Smoking
Check Rates1 King Bed Room 1 Bedroom Suite
Non-Smoking
Check Rates1 King Bed Standard 330 Sqft Room with Microwave, Minifridge
Non-Smoking
Check Rates1 King Bed Standard Comm Accessible Tub
Non-Smoking
Check Rates1 King Bed Standard Comm Accessible Tub 330 Sqft Room with Microwave, Minifridge
Non-Smoking
Check Rates1 King Bed Standard Jetted Tub
Non-Smoking
Check Rates1 King Bed Standard Jetted Tub 350 Sqft Room with Microwave, Minifridge
Non-Smoking
Check Rates1 King Bed Suite
Non-Smoking
Check Rates1 King Bed Suite Additional Living Area
Non-Smoking
Check Rates1 King Bed Suite Additional Living Area 335 Sqft Suite with Microwave, Minifridge Sofa Bed
Non-Smoking
Check Rates1 King Bed Suite Jetted Tub
Non-Smoking
Check Rates1 King Bed Suite Jetted Tub 350 Sqft 1 Bedroom Suite with Living Area Microwave, Minifridge
Non-Smoking
Check Rates2 Queen Beds
Non-Smoking
Check Rates2 Queen Beds Accessible Communications Accessible
Non-Smoking
Check Rates2 Queen Beds Accessible Tub
Non-Smoking
Check Rates2 Queen Beds Standard 350 Sqft Room with Microwave, Minifridge
Non-Smoking
Check Rates2 Queen Beds Standard Comm Accessible
Non-Smoking
Check Rates2 Queen Beds Standard Comm Accessible Tub
Non-Smoking
Check Rates330 Sqft Room with Microwave, Minifridge
Non-Smoking
Check Rates335 Sqft Suite with Microwave, Minifridge Sofa Bed
Non-Smoking
Check Rates350 Sqft 1 Bedroom Suite with Living Area Microwave, Minifridge Sofa Bed
Non-Smoking
Check RatesBook Early and Save 1 King Bed 1 Bedroom Suite 350 Sqft 1 Bedroom Suite with Living Area Microwave,
Non-Smoking
Check RatesBook Early and Save 1 King Bed 1 Bedroom Suite 535 Sqft 1 Bedroom Suite with Living Kitchen Area Mic
Non-Smoking
Check RatesBook Early and Save 1 King Bed Standard 330 Sqft Room with Microwave, Minifridge
Non-Smoking
Check RatesBook Early and Save 1 King Bed Standard Comm Accessible Tub 330 Sqft Room with Microwave, Minifridge
Non-Smoking
Check RatesBook Early and Save 1 King Bed Standard Jetted Tub 350 Sqft Room with Microwave, Minifridge
Non-Smoking
Check RatesBook Early and Save 1 King Bed Suite Additional Living Area 335 Sqft Suite with Microwave, Minifridg
Non-Smoking
Check RatesBook Early and Save 1 King Bed Suite Jetted Tub 350 Sqft 1 Bedroom Suite with Living Area Microwave,
Non-Smoking
Check RatesBook Early and Save 2 Queen Beds Standard 350 Sqft Room with Microwave, Minifridge
Non-Smoking
Check RatesBook Early and Save Specialty Room When You Arrive At The Hotel We Will Do Our Best To Meet Your Roo
Non-Smoking
Check RatesBook Early and Save Standard Room When You Arrive At The Hotel We Will Do Our Best To Meet Your Room
Non-Smoking
Check RatesComm Standard Room King Bed Mobility Accessible
Non-Smoking
Check RatesDeluxe King Room
Non-Smoking
Check RatesDouble Accessible 2 Queen Beds
Non-Smoking
Check RatesDouble Accessible King Size Bed
Non-Smoking
Check RatesExecutive King Room
Non-Smoking
Check RatesKing Kitchenette Suite
Non-Smoking
Check RatesSpecialty Room When You Arrive At The Hotel We Will Do Our Best To Meet Your Room Type
Non-Smoking
Check RatesStandard Double or Twin Room
Non-Smoking
Check RatesStandard King Room
Non-Smoking
Check RatesStandard King Room - Free Cancellation Free WiFi
Non-Smoking
Check RatesStandard King Room with Communication Accessible Tub
Non-Smoking
Check RatesStandard King Room with Communication Accessible Tub - Free Cancellation Free WiFi
Non-Smoking
Check RatesStandard King Room with Jetted Tub
Non-Smoking
Check RatesStandard King Room with Jetted Tub - Free Cancellation Free WiFi
Non-Smoking
Check RatesStandard Room, King or Two Doubles
Non-Smoking
Check RatesSuite 1 Bedroom
Non-Smoking
Check RatesSuite 1 King Bed Additional Living Area
Non-Smoking
Check RatesSuite King Bed 1 Bedroom
Non-Smoking
Check RatesSuperior Suite
Non-Smoking
Check RatesTwin Room Mobility Accessible with Bath Tub
Non-Smoking
Check RatesWhen You Arrive At The Hotel We Will Do Our Best To Meet Your Room Type
Non-Smoking

Verified Reviews of Holiday Inn Express & Suites Jackson An Ihg Hotel

Below are the verified reviews from guests that we have booked recently:
"Fresh, clean, comfy."
Overall Score4.0/ 5
The lobby was warm and inviting; the room was clean and comfortable. I would recommend this hotel to anyone who is traveling in this area.
(Individual traveler, booked 1 room), from US flag
13-Dec-2022 Verified Review, stayed from Mon Dec 12 to Tue Dec 13 2022 at a $130.99 average nightly rate.
Response from Management on 22-Dec-2022:
Barbara T. Thank you so much for the great review! Happy to hear you enjoyed your stay with us.
"Outstanding Hotel"
Overall Score5.0/ 5
The room was bright and very clean and we were able to check in early which is like pulling teeth at most places these days! The price was a good value!
(Individual traveler, booked 1 room), from US flag
03-Dec-2022 Verified Review, stayed from Wed Nov 30 to Thu Dec 01 2022 at a $118.99 average nightly rate.
Response from Management on 08-Dec-2022:
James H., Thank you so much for the great review! We appreciate the great comments and am happy to hear we were able to accommodate your request for early check in.
"Dirty Rooms and Rude Employees."
Overall Score1.0/ 5
To start off with, the staff at the desk were extremely rude at check in to the point where I almost turned around and left. I had prepaid for my hotel before arriving and when I tried to check in, they claimed that I had not paid yet. I showed them my text confirmation and my email confirmation both which said that I had prepaid. The staff kept questioning me and demanded to see my bank statement before they would believe me and then went on to say that if I would have booked directly with them, that I would have saved a lot of money. I also found out at this time that the pool was not open and had been closed since June. Nowhere when booking or on their website did anyone tell me that their pool was closed. This was part of the reason why I booked them as I have a young child that would have been loved having a pool. Once my family got to our room, we found it quite dirty. All air vents had a bunch of dust in them and some even had dust hanging from them. The couch was gross (with stains) and there were several places where the wallpaper was peeling. Then on our second night of staying at this hotel, we were visiting with family in the lobby and were told off by the only desk employee who was trying to check in over 10 people on her own. She was very rude and told us she didn't care about our family reunion or whatever but that we needed to be quiet because she couldn't do her job. It's not our fault she was the only desk employee and that their lobby is small. The breakfast each morning was okay, but nothing special.
(Individual traveler, booked 1 room), from US flag
13-Sep-2022 Verified Review, stayed from Thu Sep 08 to Sun Sep 11 2022 at a $123.66 average nightly rate.
"Bathroom Shower"
Overall Score4.0/ 5
The shower head needs to be cleaned. When I turned on the shower head a lot of dirt came out of the shower head.
(Individual traveler, booked 1 room), from US flag
09-May-2022 Verified Review, stayed from Sat May 07 to Mon May 09 2022 at a $131.99 average nightly rate.
"Nice Stay"
Overall Score4.0/ 5
We always enjoy our stays at Holiday Inn, good value.
(Individual traveler, booked 1 room), from US flag
30-Sep-2021 Verified Review, stayed from Wed Sep 29 to Fri Oct 01 2021 at a $146.99 average nightly rate.
"Okay"
Overall Score3.0/ 5
Room was not clean to COVID standards.
(Individual traveler, booked 1 room), from US flag
15-May-2021 Verified Review, stayed from Fri May 14 to Sun May 16 2021 at a $105.99 average nightly rate.
"Pleasant and very friendly."
Overall Score4.0/ 5
comfortable and clean rooms.
(Individual traveler, booked 1 room), from US flag
09-May-2021 Verified Review, stayed from Fri May 07 to Sun May 09 2021 at a $116.99 average nightly rate.
"Not what we paid for."
Overall Score3.0/ 5
When looking for a hotel, I entered my search criterion; swimming pool and free breakfast. I understand Covid effects your ability provide these services, but this should be stated up front. I paid more for your hotel based upon amenities you didn't deliver.
(Individual traveler, booked 1 room), from US flag
11-Jul-2020 Verified Review, stayed from Sat Jul 04 to Sun Jul 05 2020 at a $69.99 average nightly rate.
"Breakfast"
Overall Score3.0/ 5
I was very disappointed with the breakfast. The first day of my stay with an hour left for breakfast, there was no scrambled eggs, gravy, or pancakes. There wasn't much choice to eat. Also, there were some omelets but they contained peppers or something (which I can't eat). At first I thought I was just late and missed out but apparently the majority of the guests were in the same situation as myself. Everyone was waiting to see if they were going to put more food out. The second day There were no scrambled eggs just those awful omelets. I did get a biscuit and gravy.
(Individual traveler, booked 1 room), from US flag
30-Dec-2018 Verified Review, stayed from Thu Dec 27 to Sat Dec 29 2018 at a $114.00 average nightly rate.
4.0 out of 5. Based on 289 guest reviews

Details / Other Expenses

Check In: 3:00pm
Check Out: 11:00am
Year of Last Renovation: 2015
Floors: 3
Rooms: 78
Corridors: All Rooms Have Interior Hallways
Non Smoking Rooms: 0
Handicap Rooms: 0
Rooms with 1 Bed: 32
Suites: 23
Room Windows: Windows Do Open
Cleaning Frequency: Daily
Meeting Rooms: 2 View Spaces
Meeting Space: 1176 sq. feet
Dist. to Food/Bars: 0.3 Mi
Dist. to 24hr Restaurant: 1.0 Mi
Dist. to Nearest Gym: 3.0 Mi
Pool Info:
Indoor pool is open 8a until 10p
Policies / Expenses
Cancellation:
6 p.m. date of arrival
Nightly Parking: 0.00
Total Taxes: 11.00%
Total Misc Fees: $0.00 USD
(mandatory resort fees/taxes)

Amenities / Features


  • Fitness and health center
  • Laundry facilities
  • Office or business center

Breakfast Information

We serve a complimentary "Express Start" breakfast every morning. 6a until 9:30a, Monday through Friday, 7a until 10a on Saturday and SundayWe

Pet Friendly?

Service animals complying with ADA Title lll regulations are allowed.

Sorry, pets are not allowed.

Internet / WiFI

Wireless internet is available free of charge in all guest rooms and public spaces.

About Holiday Inn Express

  • Free Express Start Breakfast Bar offering eggs, omelets, bacon and sausage, and their signature cinnamon rolls just to name a few
  • Have their own 100% Arabica Smart Roast Coffee
  • Free high-speed internet service in every room
  • eHost Online Concierge Service where guests can learn about hotel amenities, major airlines nearby, up-to-date local weather and even car rental services
  • Perfect for the business traveler on the go, Holiday Inn Express offers 24/7 fax & photocopy services
  • Unlimited free local and toll-free calls

The Holiday Inn Express highlights above are subject to change without notice.

Previously known as:
Country Inn & Suites

Seasonality and Projections at Holiday Inn Express & Suites Jackson

Rate fluctuations of Holiday Inn Express & Suites Jackson

The graph above is fluctuations of room rates for both our group rates and the lowest online individual prices our system could find at the time the group offer was placed. The best group/meeting rate displayed is 60.4% in the month of March 2021 and the highest average individual rate is $255 in the month of March 2021. This chart will show past seasonality and also project future months. If you are flexible with dates, you may want to consider staying at Holiday Inn Express & Suites Jackson in a month when rates are lower.

Meeting Rooms and Banquet Rooms at Holiday Inn Express & Suites Jackson

Below are the meeting, banquet, conference and event spaces at Holiday Inn Express & Suites Jackson.

Feel free to use the Holiday Inn Express & Suites Jackson meeting space capacities chart below to help in your event planning. Hotel Planner specializes in Jackson event planning for sleeping rooms and meeting space for corporate events, weddings, parties, conventions, negotiated rates and trade shows.

Meeting Room Name L x W x H
(Feet)
Size
(sqft.)
Banquet
5'/6'
Banquet Space Layout
Crescent
Crescent Tables Layout
Classroom
Classroom Meeting Layout
Hollow
Square
Hollow Square Table Layout
U-Shape
U Shape Meeting Layout
Boardroom
Boardroom Meeting Space
Convention
8'/10'
Convention Booth Layout
Theater
Theater Layout
Reception
Reception Desk for Meeting
Regist.
Desk
Registration Desk for Meeting
The Meeting Room 24 x 24 x 8 600--/----25--2214--/--40----
Close This

The Meeting Room

Room Type:
General Meeting Room
Total Size:
600 Sq. Mi
Dimensions:
24 x 24 x 8 Ft.
Floor Level:
1
Power Outlets:
5
Columns:
0
Windows:
2
Natural Light?:
Yes
Obstructions?
No
Built In Screens?
Yes
Built In Stage?
No
Built In A/V?
No
Amenities Available
  • Coffee/Tea Setup
  • Projection Equip.
  • TV/VCR/DVD
  • WIFI Internet
  • LAN Internet
  • Teleconferencing
  • White Board
  • Flip Chart
  • Air Conditioning
Express Suite 1 24 x 24 x 12 576--/----30202030--/--45----
Close This

Express Suite 1

Room Type:
General Meeting Room
Total Size:
576 Sq. Mi
Dimensions:
24 x 24 x 12 Ft.
Floor Level:
Natural Light?:
No
Obstructions?
No
Built In Screens?
No
Built In Stage?
No
Built In A/V?
No
Amenities Available

    FAQs about Holiday Inn Express & Suites Jackson An Ihg Hotel

    What time is check in?

    Check in time is 3:00pm based on the hotel's local time. Early check in may be available if requested at the front desk on the day of check-in.

    What time is check out?

    Check out time is 11:00am based on the hotel's local time. Late check out may be available if requested at the front desk during your stay.

    How many rooms does Holiday Inn Express & Suites Jackson An Ihg Hotel have?

    There are 78 sleeping rooms in the hotel.

    Is there any meeting space at Holiday Inn Express & Suites Jackson An Ihg Hotel?

    Yes, they have 2 meeting rooms that can support various table layouts.

    What kind of breakfast is at Holiday Inn Express & Suites Jackson An Ihg Hotel?

    We serve a complimentary "Express Start" breakfast every morning. 6a until 9:30a, Monday through Friday, 7a until 10a on Saturday and SundayWe

    How much does internet cost?

    Wireless internet is available free of charge in all guest rooms and public spaces.

    Can I get a AAA rate at Holiday Inn Express & Suites Jackson An Ihg Hotel?

    Sorry, this hotel does not offer AAA hotel discounts at this time.

    Can I get a Senior or AARP rate at Holiday Inn Express & Suites Jackson An Ihg Hotel?

    Sorry, this hotel does not offer senior hotel discounts at this time.

    Is there a gym at Holiday Inn Express & Suites Jackson An Ihg Hotel?

    Yes, there is a gym/fitness area available on-site at the property.

    Is there a pool at Holiday Inn Express & Suites Jackson An Ihg Hotel?

    Yes, there is a pool on-site at the property. Indoor pool is open 8a until 10p.

    Can I get a group rate at Holiday Inn Express & Suites Jackson An Ihg Hotel?

    Yes, you can get room block and/or discount for a group if you need 10+ rooms per night. The average groups saves around 5.8%.

    Testimonials:

    Testimonials icon
    "This website has been an absolute life saver for us! The huge medical convention at McCormick Place had many, many rooms booked or blocked, and my mother and I had called dozens of hotels and been told there was no way we could do wedding blocks!" L.M. - Chicago, IL

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