Holiday Inn Express Richmond Downtown, an IHG Hotel

201 East Cary St., Richmond, VA 23219 United States (USA) near Exit 186 on I-64 (~0.8mi)
View Map Reservations: 1-800-760-7718
2.5 Star Property
37.541000-77.443344
+1-800-760-7718
IHG launches IHG Way of Clean program: Reduced contact at check-in / reception services; Visible verification of sanitized items in guest rooms; Additional deep cleaning of high touch surfaces, social distancing in public spaces; New standards and service approach to buffets, banquets, room-service and catering.
Check availability
Average
3.0/5

Based on 641 guest reviews

Show Guest Reviews
  • Gym is available on property
  • 100 rooms in property
  • 20 suites in hotel
  • Check-in: 3:00pm
  • Check-out: 11:00am
  • Groups/Meetings rating of 7.3/10

Check Current Prices






Standard prices by room type for the next 60 days

Rates shown are nightly rates before taxes and do not necessarily reflect all discounts available. The chart provides the cheapest public rates available by room type.

Room Types

Check Rates1 King Bed
Non-Smoking
Check Rates1 King Bed Accessible Communication Accessible Roll in Shower
Non-Smoking
Check Rates1 King Bed Extra Floor Space
Non-Smoking
Check Rates1 King Bed Mobility Accessible Transfer Shower
Non-Smoking
Check Rates1 King Bed Standard Extra Floor Space
Non-Smoking
Check Rates1 King Bed Standard Extra Floor Space Room with Microwave, Minifridge
Non-Smoking
Check Rates1 King Bed Suite
Non-Smoking
Check Rates1 King Bed Suite Suite with Additional Living Area Microwave, Minifridge
Non-Smoking
Check Rates1 King Standard Comm Accessible Roll Shower Room with Microwave, Minifridge
Non-Smoking
Check Rates1 King Standard Extra Floor Space Room with Communications Accessible Microwave, Minifridge
Non-Smoking
Check Rates1 King Standard Mobility Accessible Tran Shower Room with Microwave, Minifridge
Non-Smoking
Check Rates2 Beds Suite
Non-Smoking
Check Rates2 Double Beds
Non-Smoking
Check Rates2 Queen Beds
Non-Smoking
Check Rates2 Queen Beds Accessible Communication Accessible
Non-Smoking
Check Rates2 Queen Beds Accessible Communications Accessible
Non-Smoking
Check Rates2 Queen Beds Standard Comm Accessible
Non-Smoking
Check Rates2 Queen Beds Standard Comm Accessible Room with Microwave, Minifridge
Non-Smoking
Check Rates2 Queen Beds Standard Room with Microwave, Minifridge
Non-Smoking
Check Rates2 Queen Beds Suite Suite with Additional Living Area Microwave, Minifridge
Non-Smoking
Check Rates2 Queen Standard Comm Accessible Tub
Non-Smoking
Check Rates2 Queen Standard Comm Accessible Tub Room with Microwave, Minifridge
Non-Smoking
Check RatesAccesible Deluxe
Non-Smoking
Check RatesAccessible
Non-Smoking
Check RatesAdvance Saver 1 King Bed Standard Extra Floor Space Room with Microwave, Minifridge
Non-Smoking
Check RatesAdvance Saver 1 King Bed Suite Suite with Additional Living Area Microwave, Minifridge
Non-Smoking
Check RatesAdvance Saver 1 King Standard Comm Accessible Roll Shower Room with Microwave, Minifridge
Non-Smoking
Check RatesAdvance Saver 1 King Standard Extra Floor Space Room with Communications Accessible Microwave, Minif
Non-Smoking
Check RatesAdvance Saver 1 King Standard Mobility Accessible Tran Shower Room with Microwave, Minifridge
Non-Smoking
Check RatesAdvance Saver 2 Queen Beds Standard Comm Accessible Room with Microwave, Minifridge
Non-Smoking
Check RatesAdvance Saver 2 Queen Beds Standard Room with Microwave, Minifridge
Non-Smoking
Check RatesAdvance Saver 2 Queen Beds Suite Suite with Additional Living Area Microwave, Minifridge
Non-Smoking
Check RatesAdvance Saver 2 Queen Standard Comm Accessible Tub Room with Microwave, Minifridge
Non-Smoking
Check RatesAdvance Saver Standard Room When You Arrive At The Hotel We Will Do Our Best To Meet Your Room Type
Non-Smoking
Check RatesDaily Parking Package Package Includes Room Accommodations and Parking For 1 Vehicle Each 1 King Bed
Non-Smoking
Check RatesDaily Parking Package Package Includes Room Accommodations and Parking For 1 Vehicle Each 1 King Sta
Non-Smoking
Check RatesDaily Parking Package Package Includes Room Accommodations and Parking For 1 Vehicle Each 2 Queen Be
Non-Smoking
Check RatesDaily Parking Package Package Includes Room Accommodations and Parking For 1 Vehicle Each 2 Queen St
Non-Smoking
Check RatesDaily Parking Package Package Includes Room Accommodations and Parking For 1 Vehicle Each Standard R
Non-Smoking
Check RatesDouble Accessible King Size Bed
Non-Smoking
Check RatesDouble Executive
Non-Smoking
Check RatesExecutive Room King Bed
Non-Smoking
Check RatesKing Deluxe Hearing Accessible
Non-Smoking
Check RatesStandard Room, King or Two Doubles
Non-Smoking
Check RatesStandard Suite King Bed
Non-Smoking
Check RatesSuite 1 King Bed
Non-Smoking
Check RatesSuite 2 Beds
Non-Smoking
Check RatesSuite 2 Queen Beds
Non-Smoking
Check RatesSuite King Size Bed
Non-Smoking
Check RatesTran Room King Bed Mobility Accessible
Non-Smoking
Check RatesTran Standard Room King Bed Mobility Accessible
Non-Smoking
Check RatesWhen You Arrive At The Hotel We Will Do Our Best To Meet Your Room Type
Non-Smoking

Local Attractions

Virginia War Memorial, American Civil War Center, Richmond Landmark Theater, Carytown, James River Park System, Shockoe Slip, Virginia Commonwealth University and the Greater Richmond Convention Center.

Verified Reviews of Holiday Inn Express Richmond Downtown

Below are the verified reviews from guests that we have booked recently:
"Bathroom needs work."
Overall Score3.0/ 5
The room was sparse but adequate the bathroom shower was dirty and in need of caulk. The floor in the bath was also dirty some remodel was done but wallpaper was ripped and lots of paint chips.
(Group coordinator, booked 2 rooms), from US flag
01-Jan-2022 Verified Review, stayed from Thu Dec 30 to Sat Jan 01 2022 at a $151.17 average nightly rate.
"Room was not cleaned after overnight. And request for towels, wash clothes was not fulfilled."
Overall Score3.0/ 5
Hotel staff was friendly.
(Individual traveler, booked 1 room), from US flag
22-Nov-2021 Verified Review, stayed from Thu Nov 18 to Sat Nov 20 2021 at a $159.00 average nightly rate.
"Bathroom extremely dirty/Employees pleasant and helpful."
Overall Score2.0/ 5
Property not clean/ Entrance to hotel a problem for elderly with luggage/Breakfast time ends too early.
(Individual traveler, booked 1 room), from US flag
21-Sep-2021 Verified Review, stayed from Mon Sep 13 to Fri Sep 17 2021 at a $165.99 average nightly rate.
"No service due to covid is fine but clean before I arrive please."
Overall Score3.0/ 5
Due to covid Im fine with placing dirty towels outside my door but I shouldn't have to hunt someone down to get clean ones. The shower had hairs in it ! My gosh spray disinfectant ,let it set and rinse if standards aren't up to putting on gloves and doing actual cleaning. Poor standards it's so sad. If no one wants to enter rooms then hang bag with replacement linens, k cups,and bars of soap. Another thing all dispensers in shower were empty! If you're not going to make employees work for paycheck then let them stay home and collect free one or maybe they still are and no work getting getting done😂🤣.
(Individual traveler, booked 1 room), from US flag
30-Aug-2021 Verified Review, stayed from Fri Aug 27 to Sun Aug 29 2021 at a $195.50 average nightly rate.
"Large room, clean but worn."
Overall Score3.0/ 5
Large room that was clean but room and hotel are very worn. Also, the was no staff to cook the "included breakfast" so we didn't get breakfast before we checked out! Overall, it was an Okay value for the cost and location. Parking was in an unsecured lot under the hotel but it was free, so that was good.
(Individual traveler, booked 1 room), from US flag
03-Aug-2021 Verified Review, stayed from Sat Jul 31 to Sun Aug 01 2021 at a $119.99 average nightly rate.
"Not a good experience."
Overall Score1.0/ 5
From pulling into the parking lot this stay has been not great. I drive a SUV and the parking available for guests is only for cars 6 grr or less. Therefore we we forced to park outside in reserved spots. We were here for a lacrosse tournament and had long days of games. It was a long hot day and all of us were tired all we wanted was to get to our room, instead when we got to our room the cards did not work. Then we had to wait 10 more minutes for the only elevator working. The elevator has broken twice on our stay. This was supposed to be a team hotel and in actuality this was the furthest from the fields possible. Furthermore our remote has not worked and even after we asked for it to be replaced.
(Individual traveler, booked 1 room), from US flag
10-Jul-2021 Verified Review, stayed from Fri Jul 09 to Sun Jul 11 2021 at a $168.99 average nightly rate.
"Nice modern amenities."
Overall Score5.0/ 5
From rain shower head to cool lighting fixtures in the rooms, the hotel exceeded our expectations. Breakfast was great as well.
(Individual traveler, booked 1 room), from US flag
09-Dec-2019 Verified Review, stayed from Fri Dec 06 to Sat Dec 07 2019 at a $113.59 average nightly rate.
"Poor Customer Service."
Overall Score3.0/ 5
The hotel room was fine. The service was terrible. We called and asked for an early check in and she responded with such an attitude. “I don't know, I'm not housekeeping!” It's such a normal question that is asked of any hotel concierge. She was so rude and defensive. When we arrived for our normal checkin time at 3pm, our room wasn't even ready yet and we had to wait another 30 minutes in the lobby with our stuff. The night shift manager was very nice and accommodating. Also, be aware the parking garage is very low, 6ft and there aren't enough spaces for each hotel room, so parking isn't guaranteed. You also have to pay for your own parking even if it's in the hotel parking garage.
(Individual traveler, booked 1 room), from US flag
13-Oct-2019 Verified Review, stayed from Sat Oct 12 to Sun Oct 13 2019 at a $131.85 average nightly rate.
"Wonderful front desk staff."
Overall Score4.0/ 5
Front desk staff was friendly, helpful, informative and willing to go the extra mile ! They made my stay memorable!
(Individual traveler, booked 1 room), from US flag
16-Jun-2019 Verified Review, stayed from Fri Jun 14 to Sun Jun 16 2019 at a $199.00 average nightly rate.
"No Linen"
Overall Score3.0/ 5
The stay was nice. The only problem was there was no linen. We asked for a blanket the first night and they didn't have any. The next day we asked for towels and facecloths and none. This is unacceptable.
(Individual traveler, booked 1 room), from US flag
11-Mar-2019 Verified Review, stayed from Fri Mar 08 to Sun Mar 10 2019 at a $89.12 average nightly rate.
"Great"
Overall Score5.0/ 5
Great.
(Group coordinator, booked 2 rooms), from US flag
18-Apr-2014 Verified Review, stayed from Thu Apr 10 to Fri Apr 11 2014 at a $98.00 average nightly rate.
3.0 out of 5. Based on 641 guest reviews

Property Description

The Holiday Inn Express is Located in the heart of historic Richmond's River District. This Hotel is ideal for business and leisure travelers along with conventioneers attending conferences in the Richmond downtown area. The hotel is just a short walk from many popular attractions, including the Virginia War Memorial, Richmond's Landmark Theater, the Richmond Coliseum and the Greater Richmond Convention Center along with the Virginia Commonwealth University. Richmond International Raceway, the University of Richmond, the Virginia Museum of Fine Arts and Philip Morris USA are less than ten miles away. Corporations like Dominion Resources, Inc., Ethyl Corporation, Mead Westvaco, the Court of Appeals of Virginia and the State Capitol Building are all within walking distance of the hotel. For your convenience, the Richmond International Airport is only seven miles east of the city.Guests will enjoy browsing the shops and visiting the many fine restaurants and nights spots located in historic Shockoe Bottom and Shockoe Slip just ten blocks away. There are also several restaurants within four blocks of this Richmond hotel.For outdoor recreational activities, the James River State Park offers canoeing, kayaking, canal rides, fishing, boating, hiking and swimming. Brown's Island hosts many free outdoor musical events during the summer months.

Details / Other Expenses

Check In: 3:00pm
Check Out: 11:00am
Year of Last Renovation: 2007
Floors: 0
Rooms: 100
Corridors: All Rooms Have Interior Hallways
Non Smoking Rooms: 0
Handicap Rooms: 0
Rooms with 1 Bed: 50
Suites: 20
Room Windows: Windows Do Open
Cleaning Frequency: Daily
Meeting Rooms: 0 View Spaces
Meeting Space: 2352 sq. feet
Dist. to Food/Bars: 0.3 Mi
Dist. to 24hr Restaurant: 0.3 Mi
Dist. to Nearest Gym: 0.3 Mi
Policies / Expenses
Cancellation:
24 hours prior to arrival
Nightly Parking: $10
Typical Group Deposit: 50%
Total Taxes: 13.00%
Total Misc Fees: $0.00 USD
(mandatory resort fees/taxes)
State Tax: 5.00%
Occupancy Tax: 8.00%
Audio Visual Tax: 5.00%

Amenities / Features


  • Private car parking
  • Office or business center
  • Fitness and health center

Airport & Shuttle Information

Richmond International AirportLess than 10 milesNo Shuttle ServiceOne way cab approximately $16.

Airport Shuttle? Sorry, no airport shuttle available.

Breakfast Information

Hot Breakfast is Complimentary. It includes pancakes, scrambled eggs, sausage or bacon and all continental items.

Pet Friendly?

Service animals complying with ADA Title lll regulations are allowed.

Sorry, pets are not allowed.

About Holiday Inn Express

  • Free Express Start Breakfast Bar offering eggs, omelets, bacon and sausage, and their signature cinnamon rolls just to name a few
  • Have their own 100% Arabica Smart Roast Coffee
  • Free high-speed internet service in every room
  • eHost Online Concierge Service where guests can learn about hotel amenities, major airlines nearby, up-to-date local weather and even car rental services
  • Perfect for the business traveler on the go, Holiday Inn Express offers 24/7 fax & photocopy services
  • Unlimited free local and toll-free calls

The Holiday Inn Express highlights above are subject to change without notice.

Previously known as:
Holiday Inn Express Downtown, Holiday Inn Express Richmond Downtown

Meeting Rooms and Banquet Rooms at Holiday Inn Express Richmond Downtown, an IHG Hotel

Below are the meeting, banquet, conference and event spaces at Holiday Inn Express Richmond Downtown, an IHG Hotel.

Feel free to use the Holiday Inn Express Richmond Downtown, an IHG Hotel meeting space capacities chart below to help in your event planning. Hotel Planner specializes in Richmond event planning for sleeping rooms and meeting space for corporate events, weddings, parties, conventions, negotiated rates and trade shows.

Meeting Room Name L x W x H
(Feet)
Size
(sqft.)
Banquet
5'/6'
Banquet Space Layout
Crescent
Crescent Tables Layout
Classroom
Classroom Meeting Layout
Hollow
Square
Hollow Square Table Layout
U-Shape
U Shape Meeting Layout
Boardroom
Boardroom Meeting Space
Convention
8'/10'
Convention Booth Layout
Theater
Theater Layout
Reception
Reception Desk for Meeting
Regist.
Desk
Registration Desk for Meeting
Capital Room 64 x 24 x 10 1536100/--60754545----/--150150--
Close This

Capital Room

Room Type:
General Meeting Room
Total Size:
1536 Sq. Mi
Dimensions:
64 x 24 x 10 Ft.
Floor Level:
1
Power Outlets:
10
Columns:
0
Windows:
2
Natural Light?:
Yes
Obstructions?
No
Built In Screens?
No
Built In Stage?
No
Built In A/V?
No
Amenities Available
  • Coffee/Tea Setup
  • Food/Beverage
  • Projection Equip.
  • TV/VCR/DVD
  • WIFI Internet
  • Podium
  • LAN Internet
  • Microphone
  • Teleconferencing
  • White Board
  • Video Conference
  • Flip Chart
  • Air Conditioning
  • Computer Rentals
  • Simultaneous Interpretation
  • Sound System
Jefferson Room 24 x 34 x 8 816--/----35202520--/--6060--
Close This

Jefferson Room

Room Type:
General Meeting Room
Total Size:
816 Sq. Mi
Dimensions:
24 x 34 x 8 Ft.
Floor Level:
Natural Light?:
No
Obstructions?
No
Built In Screens?
No
Built In Stage?
No
Built In A/V?
No
Amenities Available

    FAQs about Holiday Inn Express Richmond Downtown

    What time is check in?

    Check in time is 3:00pm based on the hotel's local time. Early check in may be available if requested at the front desk on the day of check-in.

    What time is check out?

    Check out time is 11:00am based on the hotel's local time. Late check out may be available if requested at the front desk during your stay.

    How many rooms does Holiday Inn Express Richmond Downtown have?

    There are 100 rooms in the property.

    Is there any meeting space at Holiday Inn Express Richmond Downtown?

    Yes, they have 2 meeting rooms that can support various table layouts.

    What kind of breakfast is at Holiday Inn Express Richmond Downtown?

    Hot Breakfast is Complimentary. It includes pancakes, scrambled eggs, sausage or bacon and all continental items.

    Can I get a AAA rate at Holiday Inn Express Richmond Downtown?

    Sorry, this hotel does not offer AAA hotel discounts at this time.

    Can I get a Senior or AARP rate at Holiday Inn Express Richmond Downtown?

    Yes, they have stay dates that support Senior hotel discounts. Example room type: Senior Discount 1 King Bed Standard Extra Floor Space Room with Microwave, Minifridge

    Is there a gym at Holiday Inn Express Richmond Downtown?

    Yes, there is a gym/fitness area available on-site at the property.

    Testimonials:

    Testimonials icon
    "This is a wonderful tool for securing group hotel reservations! I will certainly use you again when we begin to plan our next group outing." T.J. - Greenview, SC

    Find out more Check Rates