Embassy Suites by Hilton St. Louis St. Charles

2 Convention Center Plaza, Saint Charles, MO 63303 United States (USA) near Exit 229b a on I-70 (~0.4mi)
View Map Reservations: 1-800-760-7718
3.5 Star Property
38.769872 -90.502121
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Very Good
4.5/5

Based on 1578 guest reviews

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  • Outdoor pool at hotel
  • Free comp. breakfast
  • Access to gym on-site
  • 296 sleeping rooms in hotel
  • 12 floors in property
  • 296 suites in property
  • Check in: 3:00 PM
  • Hotel has a green policy
  • Group friendly rating of 10.0/10
  • 12 meeting rooms in property

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Include Discounts:

Standard prices by room type for the next 60 days

Rates shown are nightly rates before taxes and do not necessarily reflect all discounts available. The chart provides the cheapest public rates available by room type.

Local Attractions

Historic Main Street St. Charles; featuring over 125 unique shops, boutiques and restaurants, Ameristar Casino, Lindenwood Performing Arts Center, Bass Pro Shop, Dave & Busters, Adrenaline Zone/Demolition Ball, The Katy Trail, Verizon Wireless Amphitheater, T.R. Hughes Ball Park, Family Arena.

Verified Reviews of Embassy Suites by Hilton St. Louis St. Charles

Below are the verified reviews from guests that we have booked recently:
" We Were Impressed"
Overall Score4.0/ 5
All staff were very friendly. I would only suggest that when more than one person is accommodated per room, for personal hygiene reasons, to provide a bath soap for each one. We were impressed by the excellent quality of service, cleanliness of the room and bedding.
(Individual traveler, booked 1 room), from US flag
17-Dec-2019 Verified Review, stayed from Fri Dec 13 to Sun Dec 15 2019 at a $125.10 average nightly rate.
"Excellant"
Overall Score4.0/ 5
Excellant
(Individual traveler, booked 1 room), from US flag
24-Sep-2019 Verified Review, stayed from Sun Sep 22 to Tue Sep 24 2019 at a $118.44 average nightly rate.
"Horrible Room"
Overall Score1.0/ 5
Nothing in room worked. It smelled.
(Individual traveler, booked 1 room), from US flag
04-May-2019 Verified Review, stayed from Sun Apr 28 to Mon Apr 29 2019 at a $133.02 average nightly rate.
"Not Good"
Overall Score2.0/ 5
Went through Hotel Planner did not request handicapped room. Ended up in one on 12th floor with nothing working in cramped room. Very disappointing. When I complained down stairs next morning they told me not to use hotel planner and call direct. Which is impossible. Laughed and said come back. We have stayed in this hotel for many years. Looking for new one. Staff seems new and not to caring. Rooms also smell musty. Shuttle driver and evening reception person were only friendly people in hotel.
(Individual traveler, booked 1 room), from US flag
01-May-2019 Verified Review, stayed from Sun Apr 28 to Mon Apr 29 2019 at a $133.02 average nightly rate.
"Not Good"
Overall Score3.0/ 5
Also experienced cutting in lines at evening reception. Needs to be supervision there also.
(Individual traveler, booked 1 room), from US flag
02-Jan-2019 Verified Review, stayed from Sun Dec 30 to Mon Dec 31 2018 at a $127.67 average nightly rate.
"Somewhat disappointing for a holiday stay for the cost."
Overall Score3.0/ 5
Lady at front desk assured me we would not have corner room only to carry luggage up to find I had a corner room. Had to go back down and start over. The evening reception both nights was very disappointing. Lines very long with one bar tender and she was doing her best but needed more help for sure. For New Year holiday I would have expected much more for the money we paid. Breakfast both days was good and we had good selection but again felt they needed more help preparing the meal. Someone had spilled syrup in elevator and I nearly slipped and fell. Called front desk to report it they said they knew. For price paid think it could be improved. Shuttle driver was prompt and very nice.
(Individual traveler, booked 1 room), from US flag
02-Jan-2019 Verified Review, stayed from Mon Dec 31 to Tue Jan 01 2019 at a $184.00 average nightly rate.
"Service"
Overall Score4.0/ 5
Their service is good. Good shuttle. Good receptions in evening. Breakfast is okay, but when crowded they need more help. It would be good if they reviewed special requests when we make reservations. I always request no corner room. Almost always we have gotten one. Staff is very nice.
(Individual traveler, booked 1 room), from US flag
10-Jun-2014 Verified Review, stayed from Sat Jun 07 to Mon Jun 09 2014 at a $154.00 average nightly rate.
4.5 out of 5. Based on 1578 guest reviews

Property Description

At Embassy Suites, extras are standard. Each suite features a bedroom and separate living room with microwave, refrigerator and coffeemaker, high speed Internet access and a work/dining table. Each of our overnight guests will receive a cooked-to-order breakfast in the morning and a two-hour Manager's Reception in the evening; including alcoholic/non-alcoholic beverages and dry snacks. The upscale, full-service Embassy Suites Hotel adjoins to the new Saint Charles Convention Center which boasts 84,000 sq. ft. of meeting and exhibit space in addition to 5,200 sq. ft. within the hotel. Caffeina's Marketplace Café features Starbucks branded coffees and teas, and other fine quality world-class products and services. Relax and enjoy a Café Latte, Cappuccino, Mocha or Espresso con Panna while satisfying that sweet tooth with any of our scrumptious homemade crumpets and biscotti. Our internet style café has wireless services available and all the conveniences of a modern day drug and gift emporium.

Green Sustainability

Yes

Details / Other Expenses

Check In: 3:00 PM
Check Out: 11:00 PM
Year of Last Renovation: 2005
Floors: 12
Rooms: 296
Corridors: All Rooms Have Interior Hallways
Non Smoking Rooms: 292
Handicap Rooms: 9
Rooms with 1 Bed: 156
Rooms with 2 Beds: 140
Suites: 296
Room Windows: Windows Don't Open
Cleaning Frequency: Daily
Meeting Rooms: 12
Meeting Space: 10000 sq. feet
Banquet Space: Holds 300 people
FEMA Approved: Yes
Policies / Expenses
Cancellation:
Individuals must cancel a reservation within 24 hours of arrival to avoid charges. Groups that want to cancel will need to refer to the cancellation policy in their contract.
Nightly Parking: Comp
Typical Group Deposit: $500 - $1000
Total Taxes: 14.92%
Total Misc Fees: $0.00 USD
(mandatory resort fees/taxes)

Amenities / Features


  • Air conditioning
  • Alarm clock
  • ATM
  • Baggage storage facilities
  • Central location
  • Clothes drying
  • Complimentary breakfast
  • Complimentary newspaper
  • Conference facilities
  • Credit card accepted: Mastercard/Visa
  • Credit card accepted: American Express
  • Credit card accepted: Discover
  • Credit card accepted: Diners Club
  • Dinner available
  • Electronic key card
  • Elevator
  • Express Check-Out
  • Facilities for the disabled
  • Fax available
  • Fitness and health center
  • Golf course on hotel grounds
  • Hairdryer available
  • Handicap accessible
  • Central heating
  • Internet - wireless
  • Internet - ethernet
  • Ironing facilities
  • Jacuzzi
  • Jogging path
  • Laundry facilities
  • Laundry valet service
  • Licensed bar
  • Movies in room
  • Non-smoking rooms
  • 24 hours opened
  • Office or business center
  • Quiet location
  • Radio in room
  • Refrigerator
  • Restaurant
  • Safe in rooms
  • Self controlled heating/cooling system
  • Shop
  • Shower
  • Swimming pool - outdoor
  • Swimming pool - indoor
  • Tea and coffee making facilities
  • Telephone
  • Telephone in all rooms
  • Television
  • Tennis court
  • Travellers cheques accepted
  • Voicemail

Airport & Shuttle Information

Lambert International Airport7.5 miles from HotelSt. Charles Yellow Cab (Dial 14 from Airport Courtesy Board) $17/one way for up to 2 passengersSt. Louis Yellow Cab (Dial 24 from the Airport Courtesy Board) $21/from Airport to Hotel and $19/from Hotel to Airport for up to 5 passengers.

Local Shuttle Info: Based on availability within a 3 mile radius

Pet Friendly?

Service animals complying with ADA Title lll regulations are allowed.

Sorry, pets are not allowed.

About Embassy Suites

  • Free Cooked-to-Order Breakfast
  • Offer spacious Two-Room Suites great for groups or large families
  • Free snacks and drinks during evening reception for all ages
  • Can pre-order services online before arriving

The Embassy Suites highlights above are subject to change without notice.

Previously known as:
Embassy Suites St. Louis St. Charles / Hotel & Spa

FAQs about Embassy Suites by Hilton St. Louis St. Charles

What time is check in?

Check in time is 3:00 PM based on the hotel's local time. Early check in may be available if requested at the front desk on the day of check-in.

What time is check out?

Check out time is 11:00 PM based on the hotel's local time. Late check out may be available if requested at the front desk during your stay.

How many rooms does Embassy Suites by Hilton St. Louis St. Charles have?

There are 296 sleeping rooms in the hotel.

Is there any meeting space at Embassy Suites by Hilton St. Louis St. Charles?

Yes, they have 12 meeting rooms that can support various table layouts.

Is there a gym at Embassy Suites by Hilton St. Louis St. Charles?

Yes, there is a gym/fitness area available on-site at the property.

Is there a pool at Embassy Suites by Hilton St. Louis St. Charles?

Yes, there is a pool on-site at the property..

Testimonials:

Testimonials icon
"Your service is awesome! It is really hard to book several rooms in the same hotel and get a deal. This was an awesome experience as I got to choose who I wanted to respond to." S.B. - Buffalo, NY

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