Verified Reviews of Holiday Inn Express Miami Doral Below are the verified reviews from guests that we have booked recently:
"Not what we asked for!"
Overall Score1.0/ 5
We make a group reservation for 12 double rooms (two beds each) and at the time of check in, they said they didn't have rooms available with the two beds each, as the contract indicated. The sale representative put the rooms on hold on October 31 and the contract was sign in November 1st. The rooms that were given was one bed and one sofa on seven of the twelve rooms. We need something on reward for those people that were not able to sleep on a descent bed. I request your response as soon as you can otherwise I will have to talked with guest relations.
20-Nov-2017 Verified Review, stayed from Fri Nov 17 to Sun Nov 19 2017 at a $95.00 group rate (53% discount).
"HOTEL STAFF WAS AWESOME, EVEN THOUGH WE WERE A HUGE GROUP, THEY WORKED WITH US."
Overall Score4.0/ 5
I WOULD STAY AGAIN, I THINK IT NEEDS A LITTLE MORE UPDATING TO ROOMS BUT OVERALL A GOOD EXPERIENCE.
22-May-2017 Verified Review, stayed from Sat May 13 to Sun May 14 2017 at a $95.00 group rate.
Response from Management on 31-May-2017:
Overall Score4.0/ 5
Good value hotel, great hot breakfast, poor service from staff.
24-Apr-2017 Verified Review, stayed from Thu Apr 13 to Sun Apr 16 2017 at a $105.00 group rate (42% discount).
Response from Management on 26-Apr-2017:
Customer Reviews of Holiday Inn Express Miami Doral
The Holiday Inn Express West Doral Miami Airport in beautiful Doral area. Hotel offers an array of complimentary amenities and services, such as our deluxe Hot breakfast served every morning, wireless internet access throughout the property, outdoor heated swimming pool, fitness center on site, business center with internet and printer capabilities, free local calls, refrigerators in every room and microwaves available on request. Coin washer/dryer on site. Complimentary Miami Airport Shuttle Service available from 7 am - 11 pm. Multitude restaurants located within walking distance, i.e. Tony Roma's, Doral Ale House, Chili's, Macaroni Grill, etc.Wal-Mart, Dolphin and International Mall about 5 minutes from hotel.
Green Engage Program
Details / Other Expenses
|Check Out:||12:00 PM|
|Year of Last Renovation:||2016|
|Corridors:||All Rooms Have Interior Hallways|
|Non Smoking Rooms:||103|
|Room Windows:||Windows Do Open|
|Meeting Rooms:||0 |
|Meeting Space:|| sq. feet|
|Banquet Space:||Holds people|
|Dist. to Food/Bars:|| 1.0 Mi |
|Dist. to 24hr Restaurant:|| 0.3 Mi |
|Dist. to Nearest Gym:|| On-site |
Outdoor pool open from 7:00 am to 10:00 pm. / 5 ft deep.
Policies / Expenses
Cancellation of individuals within a group block is 3 days prior to arrival.
|Typical Group Deposit:||25%|
|Total Misc Fees:||$0.00 USD |
(mandatory resort fees/taxes)
|State Tax:|| 7.00%|
|City Tax:|| 6.00%|
Amenities / Features Pet Friendly? Sorry, pets are not allowed.
Airport & Shuttle Information
Hotel is located approx. 5 mi (15 minutes) from the airport. Shuttle service available 6am to 10:00pm. Taxi is an estimated $30 USD
Local Shuttle Info: Available on demand, based upon availability
Airport Shuttle? Yes!
There is an airport shuttle.
Complimentary Continental Deluxe Breakfast. From our Hot cinnamon rolls, srambled eggs, sausage, cereal, yogurt, muffins, pancakes. 24 hr coffee and tea available.
Internet / WiFI
Complimentary Wi-Fi throughout the property including guest rooms
About Holiday Inn Express
- Free Express Start Breakfast Bar offering eggs, omelets, bacon and sausage, and their signature cinnamon rolls just to name a few
- Have their own 100% Arabica Smart Roast Coffee
- Free high-speed internet service in every room
- eHost Online Concierge Service where guests can learn about hotel amenities, major airlines nearby, up-to-date local weather and even car rental services
- Perfect for the business traveler on the go, Holiday Inn Express offers 24/7 fax & photocopy services
- Unlimited free local and toll-free calls
The Holiday Inn Express highlights above are subject to change without notice.
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