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Very Good
4.5/5
Based on 2106 guest reviews
- With an indoor pool!
- Fitness / Gym is on-site
- 682 rooms in property
- Hotel has 26 floors
- Hotel has 44 suites
- Check-in: 4:00 pm
- Groups/Meetings rating of 7.5/10
- 36 conference rooms in property
Standard prices by room type for the next 60 days
Local Attractions
Downtown Restaurants and Nightlife; short distance to Lake Shore and to Golf Courses; short drive to Shopping Malls
Map of Amway Grand Plaza
Verified Reviews of Amway Grand Plaza
Below are the verified reviews from guests that we have booked recently:"Lovely"
Overall Score5.0/ 5
What a great stay! Clean, comfortable and within walking distance of everything!
Thomas B. (Individual traveler, booked 1 room), from 
11-Aug-2019 Verified Review, stayed from Fri Aug 09 to Sun Aug 11 2019 at a $190.08 average nightly rate. 
"What a beautiful setting."
Overall Score5.0/ 5
Love the place never been to Grand Rapids but it was a delight —great rooms and excellent begging —top notch service all the way.
Bob A. (Individual traveler, booked 1 room), from
19-May-2019 Verified Review, stayed from Sat May 18 to Sun May 19 2019 at a $210.24 average nightly rate. Property Description
The Amway Grand Plaza Hotel is a 4-Star, 4-Diamond Property with 48,000 square feet of meeting and convention space with complete health club facilities located in the banks of the Grand River in the Center of Grand Rapids, Michigan and is connected to the newly renovated DeVos Place Convention Center.The Amway Grand Plaza's 682 guest rooms are decorated in traditional decor with rich fabrics and beautiful wood furnishings. The hotel's Pantlind section offers rooms reflective of the grandeur of the early 1900s, while the Tower rooms offer luxurious furnishings with beautiful views of the Grand River and the city from the 29-story glass tower.
Details / Other Expenses
| Check In: | 4:00 pm |
| Check Out: | 11:00 am |
| Year of Last Renovation: | 2012 |
| Floors: | 26 |
| Rooms: | 682 |
| Corridors: | All Rooms Have Interior Hallways |
| Non Smoking Rooms: | 592 |
| Handicap Rooms: | |
| Suites: | 44 |
| Room Windows: | Windows Don't Open |
| Cleaning Frequency: | Daily |
| Meeting Rooms: | 36 |
| Meeting Space: | sq. feet |
| Banquet Space: | Holds people |
| Lounge/Bar Hours: | 5pm-1am |
Policies / Expenses
| Cancellation: 48 hours prior to arrival date | |
| Nightly Parking: | $24 |
| Total Taxes: | 15.00% |
| Total Misc Fees: | $0.00 USD (mandatory resort fees/taxes) |
Amenities / Features
- Air conditioning
- Alarm clock
- ATM
- Baby facilities in room
- Baggage storage facilities
- Breakfast in room
- Bus parking
- Car rental
- Central location
- Charge for early check out
- Clothes drying
- Complimentary newspaper
- Concierge service
- Conference facilities
- Credit card accepted: Mastercard/Visa
- Credit card accepted: American Express
- Credit card accepted: Discover
- Credit card accepted: Diners Club
- Dinner available
- Electronic key card
- Elevator
- Express Check-Out
- Facilities for the disabled
- Fax available
- Fitness and health center
- Garage
- Hairdryer available
- Hair dresser
- Handicap accessible
- Central heating
- Ice Maker
- Internet - wireless
- Internet - ethernet
- Free WiFi Internet
- Ironing facilities
- Jacuzzi
- Laundry valet service
- Licensed bar
- Non-smoking rooms
- 24 hours opened
- Office or business center
- Private bathroom in room
- Quiet location
- Radio in room
- Refrigerator
- Restaurant
- 24 hours room service
- Safe in rooms
- Sauna
- Self controlled heating/cooling system
- Shop
- Shower
- Spa
- Swimming pool - indoor
- Tea and coffee making facilities
- Telephone
- Telephone in all rooms
- Television
- TV - Free Cable
- TV Channel: HBO
- Tennis court
- Valet Parking
- Voicemail
Airport & Shuttle Information
Gerald R. Ford International Airport12 miles; Taxi= approx $25 one way
Airport Shuttle? Sorry, no airport shuttle available.Pet Friendly?
Service animals complying with ADA Title lll regulations are allowed.
Sorry, pets are not allowed.Previously known as:
Amway Grand Plaza Hotel
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FAQs about Amway Grand Plaza
What time is check in?
Check in time is 4:00 pm based on the hotel's local time. Early check in may be available if requested at the front desk on the day of check-in.
What time is check out?
Check out time is 11:00 am based on the hotel's local time. Late check out may be available if requested at the front desk during your stay.
How many rooms does Amway Grand Plaza have?
There are 682 rooms in the property.
Is there any meeting space at Amway Grand Plaza?
Yes, they have 36 meeting rooms that can support various table layouts.
Is there a gym at Amway Grand Plaza?
Yes, there is a gym/fitness area available on-site at the property.
Is there room service at Amway Grand Plaza?
Yes. Room service is average. Most guests found the room service acceptable.
Is there valet service?
Yes. Great valet service. Almost all guests were impressed by the valet service.
Is there shopping nearby?
Yes. Good for sightseeing and located near shopping areas. Great shopping. Almost all guests liked the proximity to shopping.
Is there a WiFi internet?
Yes. WiFi system needs upgrading. Horrible Wifi. Wifi quality could be improved. The majority of guests said the wifi quality was bad.
Are there rooms with kitchenettes?
Yes. Good kitchenette. The majority of guests found the kitchenette to be good.
Is there a bar?
Yes. Good bar service. Lovely bar service, according to 100%.
Is there a pool at Amway Grand Plaza?
Yes, there is a pool on-site at the property..
Testimonials:
"First time experience was great. We are involved with a softball organization that support 5 teams. I will pass the word to the rest of our coaches." P.D. - Bloomington, IL
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