Hotel Xcaret Mexico

Hotel Xcaret Mexico, Carretera Chetumal Puerto Juárez Km. 282. Solidari
Carr. Chetumal Puerto Juarez Km. 282, Playa Del Carmen 77710 Mexico (MEX)
5 Star Luxury Property
20.58586 -87.1169
+1-800-219-2797
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Very Good
4.0/5

Based on 12757 guest reviews

Show Guest Reviews
  • Has an outdoor pool!
  • Shuttle from airport available
  • Gym / Fitness Center Available
  • Hotel has 900 rooms
  • 6 floors in hotel
  • 15 suites in hotel
  • Check in time: 3:00 pm
  • Hotel has an eco-friendly policy
  • Group booking rating of 8.9/10
  • Hotel has 14 meeting rooms

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Standard prices by room type for the next 60 days

Rates shown are nightly rates before taxes and do not necessarily reflect all discounts available. The chart provides the cheapest public rates available by room type.

Local Attractions

Local attraction All parks and tours from Experiencias Xcaret: - XCARET PARK - Mexico's Majestic Paradise - XEL-HA PARK - Natural Wonder - XPLOR PARK - A subterranean world of adventure - XICHEN TOUR - The magic from the past, enchantment of the present - XPLOR FUEGO PARK - Live the night - XOXIMILCO CANCUN - Floating with Joy - XENOTES TOUR - Oasis Maya - XENSES PARK - Have a fantastic day Free transportation included
4.0 out of 5. Based on 12757 guest reviews

Property Description

Hotel Xcaret Mexico is a natural haven by the Caribbean Sea and the mystic jungle, a new destination inspired by the warmth of the Mexican hospitality, full of tradition and modernity in every detail. Designed with an eco-integrative architecture, from each of the 900 suites you can admire unique natural spaces such as rivers, coves and beaches of white sand dedicated to rest and fun. Living and enjoying the best of Mexico has never been so easy as at Xcaret Mexico Hotel, where you have unlimited access to Xcaret parks and tours: Xcaret, Xel-Ha, Xplor, Xplor Fuego, Xoximilco, Xenses, Xenotes and Xichen, with transportation included and the meal plan that each attraction offers. In addition. Delight your senses at our 18 restaurants and bars, 3 of them for adults only. Kids & Teens club. Non-motorized water activities such as kayaking, stand up paddle, snorkeling. Tennis and paddle courts. 11 swimming pools. 3 gyms and a functional training circuit in nature. Muluk Spa & Wellness. Spaces for events and celebrations, and a church. GROUP SPECIAL CONCESSION: - Airport pick up and drop off. - UNLIMITED access to all nature Xcaret's parks and tours. *Free transportation included: hotel – park – hotel Xcaret, Xel-Ha, Xoximilco, Xenses, Xplor and tours to Xenotes and Xichen: let our concierge take care of your reservation and transfer, just enjoy the ride.* - All meals a la carte or buffet (not private)** - Open bar based on a selection of domestic and imported brands. - Mini Bar (bottled water, sodas and beers). Restocked once a day. - Recreational activities for adults and kids. Astonishing riverside and ocean view scenarios can only be enhanced by the mysticism of the jungle to ensure everyone talks about your convention for years to come. We know it is a lot more than just meetings; it is about reaching a meeting point. - Convention Center HUN - KA - OX: 7 Meeting rooms, a total of 35,262 sqft. Main room "HUN - KA - OX" is 12,953 sqft for 1,230 people in theater set up. Main Room can be divided into 3 smaller rooms, additionally 3 breakouts, 1 ballroom Xpiral Pyramid, plus outdoor areas for cocktails or social events. - Convention Center Xcaret - Telcel: Ballroom area at Xcaret Park (5 minutes distance from hotel) with 9,789 sq ft, capacity for 1,420 people in theater set up. Divisible into 4 meeting rooms and banquet spaces: Holbox, Mérida, Izamal and Valladolid. At the Patio in the Hacienda we can accommodate group dinners up to 500 guests or group cocktails of 650 guests. - Diverse open air options venues, private coves, shores, and rivers at the hotel and in Grupo Experiencias Xcaret parks.

Green Sustainability

EARTHCHECK CERTIFICATION Hotel Xcaret Mexico, received the EarthCheck Certification in Planning and Design, becoming the first hotel in the American Continent to obtain this international recognition. This Certification provides guidelines, tools and indicators used for assessment and certification to assist designers, architects and developers in the planning and design phase of sustainable buildings and precincts. The hotel is developed with an eco-Integrating architecture in his design, this means, that the natural environment is considering and caring for the construction project, and with it, the project supports the surrounding community for an economically sustainable growth. The EarthCheck Certification in Planning and Design brings several benefits including: An ability to produce a potential best practice. Access to best practice performance data for similar property types in country or region. Guidelines for protecting and enhancing natural areas, among others.

Details / Other Expenses

Check In: 3:00 pm
Check Out: 12:00 pm
Year of Last Renovation: 2017
Floors: 6
Rooms: 900
Corridors: Both Interior and Exterior Hallways
Non Smoking Rooms: 900
Handicap Rooms: 15
Rooms with 1 Bed: 406
Rooms with 2 Beds: 494
Suites: 15
Room Windows: Windows Do Open
Cleaning Frequency: Daily
Meeting Rooms: 14 View Spaces
Meeting Space: 73496 sq. feet
Banquet Space: Holds 31998 people
Dist. to Food/Bars: On-site
Dist. to 24hr Restaurant: On-site
Dist. to Nearest Gym: On-site
Lounge/Bar Hours: 10:00am-1:00am
Pool Info: 11 pools
Ownership: Diana Gomez
Policies / Expenses
Cancellation:
Cancelation policy Please contact Groups Manager for detailed info.
Nightly Parking: $0
Typical Group Deposit: 25%
Total Taxes: 16.00%
Total Misc Fees: $1.00 USD
(mandatory resort fees/taxes)
Occupancy Tax: 1.00 VAT % Inclusive

Amenities / Features


  • Air conditioning
  • Airport Shuttle
  • Alarm clock
  • All-inclusive resort
  • Breakfast in room
  • Child facilities
  • Concierge service
  • Conference facilities
  • Credit card accepted: Mastercard/Visa
  • Credit card accepted: American Express
  • Dinner available
  • Fitness and health center
  • Internet - wireless
  • Free WiFi Internet
  • Jacuzzi
  • Mini bar
  • Non-smoking rooms
  • 24 hours room service
  • Spa
  • Swimming pool - outdoor
  • Telephone in all rooms
  • Television
  • Tennis court
  • Terrace
  • Wedding Chapel

Airport & Shuttle Information

39 miles - 50 minutes.

Local Shuttle Info: ALL-FUN INCLUSIVE® program includes: - Complimentary round trip transportation airport - hotel - airport. - Free transportation from hotel - all experiencias xcaret parks and tours - hotel.

Breakfast Information

All meals included in ALL-FUN INCLUSIVE® program.

Pet Friendly?

Sorry, pets are not allowed.

Parking Info

Included

Internet / WiFI

Complimentary WiFi in all areas.

Previously known as:
Hotel Xcaret Premier Spa Agua Adults Only All Parks Included, Hotel Xcaret Mexico Espiral Adults Oriented All Inclusive

Meeting Rooms and Banquet Rooms at Hotel Xcaret Mexico

Below are the meeting, banquet, conference and event spaces at Hotel Xcaret Mexico.

Feel free to use the Hotel Xcaret Mexico meeting space capacities chart below to help in your event planning. Hotel Planner specializes in Playa Del Carmen event planning for sleeping rooms and meeting space for corporate events, weddings, parties, conventions, negotiated rates and trade shows.

Meeting Room Name L x W x H
(Feet)		 Size
(sqft.)		 Banquet
5'/6'
Banquet Space Layout		 Crescent
Crescent Tables Layout		 Classroom
Classroom Meeting Layout		 Hollow
Square
Hollow Square Table Layout		 U-Shape
U Shape Meeting Layout		 Boardroom
Boardroom Meeting Space		 Convention
8'/10'
Convention Booth Layout		 Theater
Theater Layout		 Reception
Reception Desk for Meeting		 Regist.
Desk
Registration Desk for Meeting
Centro de Convenciones HUN - KA - OX 197 x 66 x 22 12953 --/800 400 960 -- 275 -- --/-- 1230 1200 --
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Centro de Convenciones HUN - KA - OX

Astonishing riverside and ocean view scenarios can only be enhanced by the mysticism of the jungle to ensure everyone talks about your convention for years to come. We know it is a lot more than just meetings; it is about reaching a meeting point. In Convention Center HUN - KA - OX are 7 Meeting rooms, a total of 35,262 sqft. Main room "HUN - KA - OX" is 12,953 sqft for 1,230 people in theater set up. Main Room can be divided into 3 smaller rooms, additionally 4 breakouts, plus outdoor areas for cocktails or social events.
Room Type:
Ballroom
Total Size:
12953 Sq. Mi
Dimensions:
197 x 66 x 22 Ft.
Floor Level:
3
Power Outlets:
24
Columns:
0
Windows:
0
Natural Light?:
No
Obstructions?
No
Built In Screens?
No
Built In Stage?
No
Built In A/V?
No
Amenities Available
  • Coffee/Tea Setup
  • Food/Beverage
  • Projection Equip.
  • TV/VCR/DVD
  • WIFI Internet
  • Podium
  • LAN Internet
  • Microphone
  • Teleconferencing
  • White Board
  • Video Conference
  • Flip Chart
  • Air Conditioning
  • Computer Rentals
  • Simultaneous Interpretation
  • Sound System
Photo of Centro de Convenciones HUN - KA - OX
Meeting Room HUN 4336 x 4336 x 0 4336 270/-- 135 320 130 95 -- --/-- 390 400 --
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Meeting Room HUN

Room Type:
Ballroom Section
Total Size:
4336 Sq. Mi
Dimensions:
4336 x 4336 x 0 Ft.
Floor Level:
Natural Light?:
No
Obstructions?
No
Built In Screens?
No
Built In Stage?
No
Built In A/V?
No
Amenities Available
  • Coffee/Tea Setup
  • Food/Beverage
  • Projection Equip.
  • TV/VCR/DVD
  • WIFI Internet
  • Podium
  • LAN Internet
  • Microphone
  • Teleconferencing
  • White Board
  • Video Conference
  • Flip Chart
  • Air Conditioning
  • Computer Rentals
  • Simultaneous Interpretation
  • Sound System
Meeting Room KA 4892 x 4892 x 0 4892 300/-- 150 384 130 95 -- --/-- 504 450 --
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Meeting Room KA

Room Type:
Ballroom Section
Total Size:
4892 Sq. Mi
Dimensions:
4892 x 4892 x 0 Ft.
Floor Level:
Natural Light?:
No
Obstructions?
No
Built In Screens?
No
Built In Stage?
No
Built In A/V?
No
Amenities Available
  • Coffee/Tea Setup
  • Food/Beverage
  • Projection Equip.
  • TV/VCR/DVD
  • WIFI Internet
  • Podium
  • LAN Internet
  • Microphone
  • Teleconferencing
  • White Board
  • Video Conference
  • Flip Chart
  • Air Conditioning
  • Computer Rentals
  • Simultaneous Interpretation
  • Sound System
Meeting Room OX 3725 x 3725 x 0 3725 310/-- 115 256 120 85 -- --/-- 336 350 --
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Meeting Room OX

Room Type:
Ballroom Section
Total Size:
3725 Sq. Mi
Dimensions:
3725 x 3725 x 0 Ft.
Floor Level:
Natural Light?:
No
Obstructions?
No
Built In Screens?
No
Built In Stage?
No
Built In A/V?
No
Amenities Available
  • Coffee/Tea Setup
  • Food/Beverage
  • Projection Equip.
  • TV/VCR/DVD
  • WIFI Internet
  • Podium
  • LAN Internet
  • Microphone
  • Teleconferencing
  • White Board
  • Video Conference
  • Flip Chart
  • Air Conditioning
  • Computer Rentals
  • Simultaneous Interpretation
  • Sound System
Breakout KAN 963 x 963 x 0 963 60/-- 30 60 55 50 -- --/-- 78 85 --
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Breakout KAN

Room Type:
Ballroom
Total Size:
963 Sq. Mi
Dimensions:
963 x 963 x 0 Ft.
Floor Level:
Natural Light?:
No
Obstructions?
No
Built In Screens?
No
Built In Stage?
No
Built In A/V?
No
Amenities Available
  • Coffee/Tea Setup
  • Food/Beverage
  • Projection Equip.
  • TV/VCR/DVD
  • WIFI Internet
  • Podium
  • LAN Internet
  • Microphone
  • Teleconferencing
  • White Board
  • Video Conference
  • Flip Chart
  • Air Conditioning
  • Computer Rentals
  • Simultaneous Interpretation
  • Sound System
Breakout HO 899 x 899 x 0 899 50/-- 25 56 55 50 -- --/-- 72 80 --
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Breakout HO

Room Type:
Ballroom
Total Size:
899 Sq. Mi
Dimensions:
899 x 899 x 0 Ft.
Floor Level:
Natural Light?:
No
Obstructions?
No
Built In Screens?
No
Built In Stage?
No
Built In A/V?
No
Amenities Available
  • Coffee/Tea Setup
  • Food/Beverage
  • Projection Equip.
  • TV/VCR/DVD
  • WIFI Internet
  • Podium
  • LAN Internet
  • Microphone
  • Teleconferencing
  • White Board
  • Video Conference
  • Flip Chart
  • Air Conditioning
  • Computer Rentals
  • Simultaneous Interpretation
  • Sound System
Breakout UAK 1700 x 1700 x 0 1700 110/-- 55 144 96 72 -- --/-- 338 150 --
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Breakout UAK

Room Type:
Ballroom
Total Size:
1700 Sq. Mi
Dimensions:
1700 x 1700 x 0 Ft.
Floor Level:
Natural Light?:
No
Obstructions?
No
Built In Screens?
No
Built In Stage?
No
Built In A/V?
No
Amenities Available
  • Coffee/Tea Setup
  • Food/Beverage
  • Projection Equip.
  • TV/VCR/DVD
  • WIFI Internet
  • Podium
  • LAN Internet
  • Microphone
  • Teleconferencing
  • White Board
  • Video Conference
  • Flip Chart
  • Air Conditioning
  • Computer Rentals
  • Simultaneous Interpretation
  • Sound System
Meeting Room Xpiral 18747 x 18747 x 0 18747 300/-- -- -- -- -- -- --/-- -- 400 --
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Meeting Room Xpiral

Room Type:
Ballroom
Total Size:
18747 Sq. Mi
Dimensions:
18747 x 18747 x 0 Ft.
Floor Level:
Natural Light?:
No
Obstructions?
No
Built In Screens?
No
Built In Stage?
No
Built In A/V?
No
Amenities Available
  • Coffee/Tea Setup
  • Food/Beverage
  • Projection Equip.
  • TV/VCR/DVD
  • WIFI Internet
  • Podium
  • LAN Internet
  • Microphone
  • Teleconferencing
  • White Board
  • Video Conference
  • Flip Chart
  • Air Conditioning
  • Computer Rentals
  • Simultaneous Interpretation
  • Sound System
Convention Center Xcaret - Telcel 9798 x 9798 x 0 9798 760/-- 380 950 -- 310 -- --/-- 1420 950 --
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Convention Center Xcaret - Telcel

Room Type:
Ballroom
Total Size:
9798 Sq. Mi
Dimensions:
9798 x 9798 x 0 Ft.
Floor Level:
Natural Light?:
No
Obstructions?
No
Built In Screens?
No
Built In Stage?
No
Built In A/V?
No
Amenities Available
  • Coffee/Tea Setup
  • Food/Beverage
  • Projection Equip.
  • TV/VCR/DVD
  • WIFI Internet
  • Podium
  • LAN Internet
  • Microphone
  • Teleconferencing
  • White Board
  • Video Conference
  • Flip Chart
  • Air Conditioning
  • Computer Rentals
  • Simultaneous Interpretation
  • Sound System
Meeting Room Holbox 1895 x 1895 x 0 1895 160/-- 80 200 -- 70 -- --/-- 310 200 --
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Meeting Room Holbox

Room Type:
Ballroom Section
Total Size:
1895 Sq. Mi
Dimensions:
1895 x 1895 x 0 Ft.
Floor Level:
Natural Light?:
No
Obstructions?
No
Built In Screens?
No
Built In Stage?
No
Built In A/V?
No
Amenities Available
  • Coffee/Tea Setup
  • Food/Beverage
  • Projection Equip.
  • TV/VCR/DVD
  • WIFI Internet
  • Podium
  • LAN Internet
  • Microphone
  • Teleconferencing
  • White Board
  • Video Conference
  • Flip Chart
  • Air Conditioning
  • Computer Rentals
  • Simultaneous Interpretation
  • Sound System
Meeting Room Merida 2644 x 2644 x 0 2644 200/-- 100 250 -- 80 -- --/-- 370 250 --
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Meeting Room Merida

Room Type:
Ballroom Section
Total Size:
2644 Sq. Mi
Dimensions:
2644 x 2644 x 0 Ft.
Floor Level:
Natural Light?:
No
Obstructions?
No
Built In Screens?
No
Built In Stage?
No
Built In A/V?
No
Amenities Available
  • Coffee/Tea Setup
  • Food/Beverage
  • Projection Equip.
  • TV/VCR/DVD
  • WIFI Internet
  • Podium
  • LAN Internet
  • Microphone
  • Teleconferencing
  • White Board
  • Video Conference
  • Flip Chart
  • Air Conditioning
  • Computer Rentals
  • Simultaneous Interpretation
  • Sound System
Meeting Room Izamal 2640 x 2640 x 0 2640 200/-- 100 250 -- 80 -- --/-- 370 250 --
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Meeting Room Izamal

Room Type:
Ballroom Section
Total Size:
2640 Sq. Mi
Dimensions:
2640 x 2640 x 0 Ft.
Floor Level:
Natural Light?:
No
Obstructions?
No
Built In Screens?
No
Built In Stage?
No
Built In A/V?
No
Amenities Available
  • Coffee/Tea Setup
  • Food/Beverage
  • Projection Equip.
  • TV/VCR/DVD
  • WIFI Internet
  • Podium
  • LAN Internet
  • Microphone
  • Teleconferencing
  • White Board
  • Video Conference
  • Flip Chart
  • Air Conditioning
  • Computer Rentals
  • Simultaneous Interpretation
  • Sound System
Meeting Room Valladolid 2619 x 2619 x 0 2619 200/-- 100 250 -- 80 -- --/-- 370 250 --
Close This

Meeting Room Valladolid

Room Type:
Ballroom Section
Total Size:
2619 Sq. Mi
Dimensions:
2619 x 2619 x 0 Ft.
Floor Level:
Natural Light?:
No
Obstructions?
No
Built In Screens?
No
Built In Stage?
No
Built In A/V?
No
Amenities Available
  • Coffee/Tea Setup
  • Food/Beverage
  • Projection Equip.
  • TV/VCR/DVD
  • WIFI Internet
  • Podium
  • LAN Internet
  • Microphone
  • Teleconferencing
  • White Board
  • Video Conference
  • Flip Chart
  • Air Conditioning
  • Computer Rentals
  • Simultaneous Interpretation
  • Sound System
Patio at Hacienda Henequenera 5685 x 5685 x 0 5685 500/-- 250 -- -- -- -- --/-- -- 650 --
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Patio at Hacienda Henequenera

Room Type:
Outdoor Miscellaneous
Total Size:
5685 Sq. Mi
Dimensions:
5685 x 5685 x 0 Ft.
Floor Level:
Natural Light?:
No
Obstructions?
No
Built In Screens?
No
Built In Stage?
No
Built In A/V?
No
Amenities Available
  • Coffee/Tea Setup
  • Food/Beverage
  • Projection Equip.
  • TV/VCR/DVD
  • WIFI Internet
  • Podium
  • LAN Internet
  • Microphone
  • Teleconferencing
  • White Board
  • Video Conference
  • Flip Chart
  • Air Conditioning
  • Computer Rentals
  • Simultaneous Interpretation
  • Sound System
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FAQs about Hotel Xcaret Mexico

What time is check in?

Check in time is 3:00 pm based on the hotel's local time. Early check in may be available if requested at the front desk on the day of check-in.

What time is check out?

Check out time is 12:00 pm based on the hotel's local time. Late check out may be available if requested at the front desk during your stay.

How many rooms does Hotel Xcaret Mexico have?

There are 900 sleeping rooms in the hotel.

Is there any meeting space at Hotel Xcaret Mexico?

Yes, they have 14 meeting rooms that can support various table layouts.

What kind of breakfast is at Hotel Xcaret Mexico?

All meals included in ALL-FUN INCLUSIVE® program.

What parking is available at Hotel Xcaret Mexico?

Included

How much does internet cost?

Complimentary WiFi in all areas.

Is there a gym at Hotel Xcaret Mexico?

Yes, there is a gym/fitness area available on-site at the property.

Is there a pool at Hotel Xcaret Mexico?

Yes, there is a pool on-site at the property. 11 pools.

Testimonials:

Testimonials icon
"This is one of the best services I have seen so far on the internet. I was placed in charge of the hotel and park for our Family Reunion in September and in 2 weeks I was able to meet with several Sales Personnel at many different hotels. They were prompt responding directly from you Website. I will recommend this service to anyone planning a big event." K.B. - Milwaukee, WI

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