Mainstay Suites

3821 South Dirksen Pkwy., Springfield, IL 62703 United States (USA)
View map Reservations: 1-800-219-2797
2 Star property
39.7585964-89.6092235
+1-800-219-2797
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Average
3.0/5

Based on 512 guest reviews

Show guest reviews
  • Hotel has 124 rooms
  • 4 floors in property
  • Check in time: 3:00 pm
  • Check out time: 12:00 pm
  • Group score of 7.4/10
  • Hotel has 3 meeting rooms

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Standard prices by room type for the next 60 days

Rates shown are nightly rates before taxes and do not necessarily reflect all discounts available. The chart provides the cheapest public rates available by room type.

Verified reviews of Mainstay Suites

Below are the verified reviews from guests that we have booked in recently:
"Not organized or prepared."
Overall score2.0/ 5
We gave our name for check in and the clerk stated we were not on his list. We then showed him our confirmation and then they tried to charged us for something we prepaid on Priceline. The manager finally came over and corrected the issue. The peeling paint in the bathroom as well as the huge hole in the wall was glorious. (Not).
(Individual traveller, booked 1 room), from US flag
02-May-2025 Verified review, stayed from Wed Apr 23 to Sat Apr 26 2025 at a $98.32 average nightly rate.
"Horrible"
Overall score1.0/ 5
My blinds were held up by a Walmart bag, mold in the bathtub, no air conditioning and the room smelt like weed right along with the entire hotel overall it was absolutely disgusting.
(Individual traveller, booked 1 room), from US flag
18-Jan-2025 Verified review, stayed from Sat Jan 18 to Sun Jan 19 2025 at a $124.99 average nightly rate.
"Hotel Smells!"
Overall score1.0/ 5
Hotel has a terrible smell, rooms are dirty, check in process was a horrible experience and staff was difficult to understand.
(Individual traveller, booked 1 room), from US flag
18-Jan-2025 Verified review, stayed from Fri Jan 17 to Sun Jan 19 2025 at a $77.99 average nightly rate.
"Desk service was poor and housekeeping was week."
Overall score2.0/ 5
Not Good
(Individual traveller, booked 1 room), from US flag
05-Oct-2024 Verified review, stayed from Tue Oct 01 to Thu Oct 03 2024 at a $63.99 average nightly rate.
3.0 out of 5. Based on 512 guest reviews

Details / Other expenses

Check-in: 3:00 pm
Check-out: 12:00 pm
Year of last renovation: 2009
Floors: 4
Rooms: 124
Corridors: All rooms have interior hallways
Non-smoking rooms: 124
Rooms with disabled access: 12
Rooms with one bed: 47
Rooms with two beds: 73
Suites: 1
Room windows: Windows don't open
Cleaning frequency: Daily
Meeting rooms: 3
Lounge/Bar hours: 6am-10am
Pool Info:
Pool hours are 6am to 11pm. Due to COVID-19 we are currently taking reservations for use of the swimming pool.
Policies / Expenses
Cancellation:
24 hr cancellation
Total taxes: 13.00%
Total misc. fees: £0.00 GBP
(mandatory resort fees/taxes)

Breakfast information

Free continental cold breakfast.

Pet friendly?

Service animals complying with ADA Title lll regulations are allowed.

Sorry but pets are not allowed.

Internet/Wi-Fi

Free wifi/internet services

About MainStay Suites

  • Perfect for extended stays with residential-style services and great rates
  • Fully-equipped kitchens in every guest room
  • Flat-panel TV's offers premium movie channels
  • On-site guest laundry facility and weekly housekeeping services
  • Free continental breakfast during the week
  • Excercise facility and high-speed internet
  • Studio and one-bedroom suites

The MainStay Suites highlights above are subject to change without notice.

FAQs about Mainstay Suites

What time is check in?

Check in time is 3:00 pm based on the hotel's local time. Early check in may be available if requested at the front desk on the day of check-in.

What time is check out?

Check out time is 12:00 pm based on the hotel's local time. Late check out may be available if requested at the front desk during your stay.

How many rooms does Mainstay Suites have?

There are 124 sleeping rooms in the hotel.

Is there any meeting space at Mainstay Suites?

Yes, they have 3 meeting rooms that can support various table layouts.

What kind of breakfast is at Mainstay Suites?

Free continental cold breakfast.

How much does internet cost?

Free wifi/internet services

Testimonials:

Testimonials icon
"Thanks for all the help. Your staff has been great. I was not looking forward to arranging accommodations for guests---but, after finding your website, it was a piece of cake. I will recommend you to friends and family." L.F. - Orlando, FL

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