BEST WESTERN PLUS WATERFRONT HOTEL

277 Riverside Dr. West, Windsor, ON N9A5K4 Canada (CAN)
2.5 Star Downtown Hotel
42.31901-83.04303
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Very Good
4.0/5

Based on 908 guest reviews

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  • We have an indoor pool
  • Free complimentary breakfast
  • The Avg. Group Discount is 12.2%!
  • Gym is available on property
  • 305 rooms in property
  • Check-out: 12:00pm
  • Group booking rating of 10.0/10
  • 3 conference rooms in property

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Room Types

Check Rates1 King Bed
Non-Smoking
Check Rates1 King Bed + Sofa Bed Suite Full Breakfast Mini Fridge
Non-Smoking
Check Rates1 King Bed Panoramic River View
Non-Smoking
Check Rates1 King Bed Panori Refridgerator Flatsc High Speed Full Breakfast
Non-Smoking
Check Rates1 King Bed Panori Refrigerator Flatsc High Speed Internet Full Breakfast
Non-Smoking
Check Rates1 King Bed River View
Non-Smoking
Check Rates1 King Bed Rivvw Refridgerator Flatsc High Speed Full Breakfast
Non-Smoking
Check Rates1 King Bed Rivvw Refrigerator Flatsc High Speed Internet Full Breakfast
Non-Smoking
Check Rates1 King Bed Room Full Breakfast Internet Fridge
Non-Smoking
Check Rates1 King Bed Smoking Free Internet in Room Free Breakfast
Smoking
Check Rates1 King Bed, Non-Smoking, Panoramic River View
Non-Smoking
Check Rates1 King Bed, Non-Smoking, River View
Non-Smoking
Check Rates1 King Bedroom Free Internet in Room Free Breakfast
Non-Smoking
Check Rates1 Queen Bed
Non-Smoking
Check Rates1 Queen Bed Accessible Room Full Breakfast
Non-Smoking
Check Rates1 Queen Bed Non-Smoking Free Internet in Room Free Breakfast
Non-Smoking
Check Rates1 Queen Bed Nonsmoking Free Internet in Room Free Breakfast
Non-Smoking
Check Rates1 Queen Bed Panoramic River View
Non-Smoking
Check Rates1 Queen Bed Panori Refridgerator Flatsc High Speed Full Breakfast
Non-Smoking
Check Rates1 Queen Bed Panori Refrigerator Flatsc High Speed Internet Full Breakfast
Non-Smoking
Check Rates1 Queen Bed River View
Non-Smoking
Check Rates1 Queen Bed Rivvw Refridgerator Flatsc High Speed Full Breakfast
Non-Smoking
Check Rates1 Queen Bed Rivvw Refrigerator Flatsc High Speed Internet Full Breakfast
Non-Smoking
Check Rates1 Queen Bed Room Full Breakfast Internet Fridge
Non-Smoking
Check Rates1 Queen Bed, Non-Smoking, Panoramic River View
Non-Smoking
Check Rates1 Queen Bed, Non-Smoking, River View
Non-Smoking
Check Rates2 Double Bed River View
Non-Smoking
Check Rates2 Double Bed, Non-Smoking, River View
Non-Smoking
Check Rates2 Double Beds
Non-Smoking
Check Rates2 Double Beds Nonsmoking Free Internet in Room Free Breakfast
Non-Smoking
Check Rates2 Double Beds Rivvw Refridgerator Flatsc High Speed Full Breakfast
Non-Smoking
Check Rates2 Double Beds Rivvw Refrigerator Flatsc High Speed Internet Full Breakfast
Non-Smoking
Check Rates2 Double Beds Room Full Breakfast Internet Fridge
Non-Smoking
Check Rates2 Queen Beds
Non-Smoking
Check Rates2 Queen Beds Non-Smoking Free Internet in Room Free Breakfast
Non-Smoking
Check Rates2 Queen Beds River View
Non-Smoking
Check Rates2 Queen Beds Rivvw Refridgerator Flatsc High Speed Full Breakfast
Non-Smoking
Check Rates2 Queen Beds Rivvw Refrigerator Flatsc High Speed Internet Full Breakfast
Non-Smoking
Check Rates2 Queen Beds Room Full Breakfast Internet Fridge
Non-Smoking
Check Rates2 Queen Beds, Non-Smoking, River View
Non-Smoking
Check RatesAccessible - 1 Queen
Non-Smoking
Check RatesAccessible 1 Queen
Non-Smoking
Check RatesAccessible 1 Queen Mobility Accessible Bathtub Full Breakfast
Non-Smoking
Check RatesDeluxe King Suite Non-Smoking Free Internet in Room Free Breakfast
Non-Smoking
Check RatesDeluxe Queen Disabled Accessible Free Internet in Room Free Breakfast
Non-Smoking
Check RatesFlexible Rate Best Least Restrictive Rate 1 King Bed Panori Refridgerator Flatsc High Speed Full Bre
Non-Smoking
Check RatesFlexible Rate Best Least Restrictive Rate 1 King Bed Rivvw Refridgerator Flatsc High Speed Full Brea
Non-Smoking
Check RatesFlexible Rate Best Least Restrictive Rate 1 Queen Bed Panori Refridgerator Flatsc High Speed Full Br
Non-Smoking
Check RatesFlexible Rate Best Least Restrictive Rate 1 Queen Bed Rivvw Refridgerator Flatsc High Speed Full Bre
Non-Smoking
Check RatesFlexible Rate Best Least Restrictive Rate 2 Double Beds Rivvw Refridgerator Flatsc High Speed Full B
Non-Smoking
Check RatesFlexible Rate Best Least Restrictive Rate 2 Queen Beds Rivvw Refridgerator Flatsc High Speed Full Br
Non-Smoking
Check RatesFlexible Rate Best Least Restrictive Rate Accessible 1 Queen Mobility Accessible Bathtub Full Breakf
Non-Smoking
Check RatesFlexible Rate Best Least Restrictive Rate Suite 1 King Bed Cornrm Rivvw Sofa Bed Micrfg Flatsc Full
Non-Smoking
Check RatesStandard Room 1 King Bed Refrigerator (Partial River View) 1 King Bed
Non-Smoking
Check RatesStandard Room 1 King Bed Refrigerator River View
Non-Smoking
Check RatesStandard Room 1 Queen Bed Accessible Bathtub
Non-Smoking
Check RatesStandard Room 1 Queen Bed Accessible Bathtub (Partial River View) 1 Queen Bed
Non-Smoking
Check RatesStandard Room 1 Queen Bed Refrigerator (Partial River View) 1 Queen Bed
Non-Smoking
Check RatesStandard Room 1 Queen Bed Refrigerator River View
Non-Smoking
Check RatesStandard Room 2 Double Beds Refrigerator (Partial River View) 2 Double Beds
Non-Smoking
Check RatesStandard Room 2 Double Beds Refrigerator River View
Non-Smoking
Check RatesStandard Room 2 Queen Beds Refrigerator (Partial River View) 2 Queen Beds
Non-Smoking
Check RatesStandard Room 2 Queen Beds Refrigerator River View
Non-Smoking
Check RatesSuite 1 King Bed
Non-Smoking
Check RatesSuite 1 King Bed Corner Room
Non-Smoking
Check RatesSuite 1 King Bed Cornrm Rivvw Sofa Bed Micrfg Flatsc Full Breakfast
Non-Smoking
Check RatesSuite 1 King Bed Cornrm Rivvw Sofa Bed Microwave Refrigerator Flatsc Full Breakfast
Non-Smoking
Check RatesSuite 1 King Bed Refrigerator and Microwave River View (with Sofabed)
Non-Smoking
Check RatesSuite 1 King Bed with Sofa Bed Refrigerator and Microwave River View (with Sofabed) 1 King and 1 Sof
Non-Smoking
Check RatesSuite-1 King Bed, Non-Smoking, Corner Room
Non-Smoking

Local Attractions

Newly branded, newly renovated Best Western PLUS Waterfront Hotel boasts unparalleled views of the Detroit River and skyline from every guestroom and is the anchor hotel to St. Clair Centre for the Arts, with combined banquet and exceptional meeting space of over 31, 000sq feet plus the 1, 200 seat Chrysler Theatre. Conveniently located, just moments away, are top restaurants, CAESAR Windsor Casino and the Ambassador Bridge to Detroit, Michigan. We are a walk away from Windsor's sculpture Garden, Art Museum of Windsor, Windsor Aquatic Centre, Waterfront 6km Urban walking trail, and plenty of shopping and great restaurants.

Verified Reviews of Best Western Plus Waterfront Hotel

Below are the verified reviews from guests that we have booked recently:
"Nice Hotel, Poor Service!"
Overall Score2.0/ 5
I recently booked a hotel block and a bridal suite for my wedding. I had heard it was beautiful and decent pricing plus it was so close to our venue it was perfect. First trying to actually book the block and having someone get back to me via phone and email was like pulling teeth. I sent multiple emails to different email addresses and left multiple messages. Finally leaving a semi angry message someone responded to me to book the block. I booked it and gave them a second chance and then had nothing but complaints from my guests who had called trying to book a room. Multiple people said the man who answered was extremely rude and short, others were told wrong information about the types of rooms I had available and told they only had double bed rooms available which I knew to be untrue so I called, checked and was also given a hard time but fixed the issue for my guests. Then to top it all off I had multiple guests before my deadline call the hotel to book and be told there weren't any rooms with my wedding left! I had to call myself and book for them. I then found out a week before my wedding that even more people were told it was booked and had to book at the Holiday Inn! I reserved 12 15 rooms and I was to be given a discount or free room if they were booked, I missed out on that thanks to poor staff and my guests missed out on a morning brunch with my wedding party. When I was emailed about my reservations and lack of rooms booked I emailed back asking why my guests were told there were no rooms, shocker I wasn't responded to. So today is the morning after my wedding, I've just spent over $600 for your bad service, but slept great in a comfortable room. I noticed a ton of other weddings last night while I was coming in and can't help but wonder if my rooms were given to others or the hotel was overbooked so my guests got the shaft and it makes me pretty upset. I know my guests who had a negative experience with the staff won't be coming back and I know myself I'm hesitant to go back as well.
(Group coordinator, booked 10 rooms), from US flag
10-Sep-2017 Verified Review, stayed from Fri Sep 08 to Sun Sep 10 2017 at a C$145.00 group rate.
"Very Comfortable"
Overall Score5.0/ 5
Everything was perfect from the moment we arrived to the moment we left. I only wish I could have taken that pillow with me. So comfortable. Thank you for a wonderful stay at your hotel.
(Group coordinator, booked 11 rooms), from US flag
17-Jan-2017 Verified Review, stayed from Fri Jan 13 to Sat Jan 14 2017 at a C$149.00 group rate.

Customer Reviews of Best Western Plus Waterfront Hotel

4.0 out of 5. Based on 908 guest reviews, Very Good

Property Description

The newly branded, newly renovated Best Western PLUS Waterfront Hotel is centrally located in the core of Downtown Windsor. Our upper-mid scale hotel offers guests many meaningful extras. From stylish, well appointed rooms to modern amenities. Hotel amentias include: modern and unique exterior and welcoming lobby, upgraded interiors and stylish bath amenities, complimentary breakfast in an enhanced dining area, convenient in-room mini-refrigerator, spacious work desk in-room, complimentary high-speed Internet, in-room coffee and tea maker, state of the art fitness center, business center, on-site guest laundry and/or same day dry cleaning services, "Suite shop", 24 Hour Self Serve Coffee/Tea in main lobby area, complimentary "Grab and Go" breakfast bags, free local calls, free newspaper, 24 Hour maintenance service and so much more. Our hotel is known for its beautiful waterfront Windsor Ontario location, Best Western PLUS features beautiful river views from all guestrooms. Our guestrooms include amenities such as:The Best Western PLUS Waterfront Hotel in Windsor offers 305 well appointed guest rooms to make you feel right at home when you travel to Windsor Ontario. All rooms have an east or west river/skyline view featuring Serenity Bedding, luxurious bedding, duvets and feather pillows. For the business traveler looking for Hotels in Windsor, we offer over 3,500 of sq. ft. of meeting space. Nearby attractions, festivals in Windsor and nightlife in Windsor include:Caesars WindsorWindsor International Aquatic and Training CentreBaseball: Detroit Tigers at Comerica Park Basketball: Detroit Pistons at the Palace of Auburn Hills Hockey: Detroit Red Wings at Joe Louis Arena Football: Detroit Lions at Ford Field Detroit International Auto Show Fox Theatre Henry Ford Museum North American Black Historical Museum Point Pelee National Park Festival of Birds Freedom Festival International Fireworks celebration with Detroit

Details / Other Expenses

Check In:3:00pm
Check Out:12:00pm
Year of Last Renovation:2015
Floors:22
Rooms:305
Corridors:All Rooms Have Interior Hallways
Non Smoking Rooms:305
Handicap Rooms:5
Suites:17
Room Windows:Windows Don't Open
Cleaning Frequency:Daily
Meeting Rooms:3
Meeting Space:0 sq. feet
Banquet Space:Holds 0 people
Dist. to Food/Bars: 0.3 Mi
Dist. to 24hr Restaurant: 0.6 Mi
Dist. to Nearest Gym: On-site
Pool Info:
Indoor heated salt water pool, sauna, state of the art fitness facility open daily 6:00am-11:00pm
Ownership:2087676 Ontario Ltd
Policies / Expenses
Cancellation:
4pm -6pm
Nightly Parking:$12
Total Taxes:13.00%
Total Misc Fees:$0.00 USD
(mandatory resort fees/taxes)
Parking Fee:12.00 Per Night

Amenities / Features


Pet Friendly? Yes! Pets are allowed.
Pets are allowed. $50 fee for up to a five day stay.


  • Air conditioning
  • Alarm clock
  • ATM
  • Baggage storage facilities
  • Central location
  • Complimentary breakfast
  • Complimentary newspaper
  • Conference facilities
  • Credit card accepted: Mastercard/Visa
  • Credit card accepted: American Express
  • Credit card accepted: Discover
  • Credit card accepted: Diners Club
  • Currency exchange
  • Dinner available
  • Electronic key card
  • Elevator
  • Express Check-Out
  • Facilities for the disabled
  • Fax available
  • Fitness and health center
  • Hairdryer available
  • Handicap accessible
  • Central heating
  • Ice Maker
  • Internet - wireless
  • Internet - ethernet
  • Jacuzzi
  • Laundry facilities
  • Movies in room
  • Non-smoking rooms
  • 24 hours opened
  • Office or business center
  • Pets allowed
  • Private bathroom in room
  • Quiet location
  • Radio in room
  • Sauna
  • Self controlled heating/cooling system
  • Shop
  • Shower
  • Swimming pool - indoor
  • Tea and coffee making facilities
  • Telephone in all rooms
  • Telephone - Free local calls
  • Television
  • Travellers cheques accepted
  • TV room
  • Voicemail

Airport & Shuttle Information

15 Minutes from the Windsor International Airport and approximately 35min from the Detroit International Airport.

Local Shuttle Info: No

Airport Shuttle? Sorry, no airport shuttle available.

Breakfast Information

Complimentary hot breakfast buffet in an enhanced dining area.

About Best Western Plus

  • Best Western Plus offers upgraded bath amenities, an in-room mini-fridge, and a spacious work desk
  • Fitness room, laundry room, and business center also available
  • FREE high-speed internet, local calls, and long distance access
  • Breakfast is available

The Best Western Plus highlights above are subject to change without notice.

Previously known as:
Hilton Downtown Windsor

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