SureStay Plus Hotel by Best Western Rocklin

4480 Rocklin Rd., Rocklin, CA 95677 United States (USA) near Exit 108 on I-80 (~0.1mi)
View Map Reservations: 1-800-760-7718
2.5 Star Property
38.788640-121.224320
+1-800-760-7718
Best Western launches the We Care Clean℠ program: Best Western's We Care Clean program expands upon the brand's trusted and industry-leading I Care Clean® standards, as well as the enhanced cleaning protocols put in place at the onslaught of COVID-19. The We Care Clean program includes heightened and comprehensive cleanliness and social distancing standards - all in an effort to improve safety and reassure customers that Best Western is committed to their health and wellbeing.
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Average
3.5/5

Based on 64 guest reviews

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  • Includes an outdoor pool
  • Free comp. breakfast
  • Hotel has 104 rooms
  • 3 floors in property
  • 20 suites in property
  • Check in time: 03:00
  • Groups & Meetings rating of 7.5/10

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Standard prices by room type for the next 60 days

Rates shown are nightly rates before taxes and do not necessarily reflect all discounts available. The chart provides the cheapest public rates available by room type.

Room Types

Check Rates1 King Bed
Non-Smoking
Check Rates1 King Bed Accessible
Non-Smoking
Check Rates1 King Bed Accessible Tub
Non-Smoking
Check Rates1 King Bed Desk Microfridge WiFi Full Breakfast
Non-Smoking
Check Rates1 King Bed Desk Microwave and Refrigerator
Non-Smoking
Check Rates1 King Bed Desk Microwave and Refrigerator WiFi Full Breakfast
Non-Smoking
Check Rates1 King Bed Mobility Accessible
Non-Smoking
Check Rates1 King Bed Refrigerator, Microwave
Non-Smoking
Check Rates1 King Bed WiFi
Non-Smoking
Check Rates1 Queen Bed
Non-Smoking
Check Rates1 Queen Bed Accessible
Non-Smoking
Check Rates1 Queen Bed Accessible Room
Non-Smoking
Check Rates1 Queen Bed Full Breakfast Sofa Bed Microwave, Refrigerator
Non-Smoking
Check Rates1 Queen Bed Sofa Bed and Complimentary Buffet Breakfast
Non-Smoking
Check Rates1 Queen Bed Sofa Bed Microwave and Refrigerator
Non-Smoking
Check Rates1 Queen Bed Sofa Bed Microwave and Refrigerator Wet Bar Flat Screen Television Tabl
Non-Smoking
Check Rates1 Queen Bed Sofa Bed Microwave and Refrigerator Wet Bar Flat Screen Television Table and Chairs Full
Non-Smoking
Check Rates1 Queen Bed with Sofa Bed Refrigerator, Microwave with Sofa Bed
Non-Smoking
Check Rates1 Queen Bed with Sofa Bed Room
Non-Smoking
Check Rates1 Queen Suite Sofa Bed
Non-Smoking
Check Rates2 Queen Beds
Non-Smoking
Check Rates2 Queen Beds Desk Microfridge WiFi Full Breakfast
Non-Smoking
Check Rates2 Queen Beds Desk Microwave and Refrigerator
Non-Smoking
Check Rates2 Queen Beds Desk Microwave and Refrigerator WiFi Full Breakfast
Non-Smoking
Check Rates2 Queen Beds Full Breakfast Free WiFi Pet Friendly Microwave, Refrigerator
Non-Smoking
Check Rates2 Queen Beds Full Breakfast, Microwave, Refrigerator
Non-Smoking
Check Rates2 Queen Beds Microwave and Refrigerator Wet Bar
Non-Smoking
Check Rates2 Queen Beds Microwave and Refrigerator Wet Bar Flat Screen Television Table and Ch
Non-Smoking
Check Rates2 Queen Beds Microwave and Refrigerator Wet Bar Flat Screen Television Table and Chairs Desk Full Br
Non-Smoking
Check Rates2 Queen Beds Pet Friendly Room, Microwave and Refrigerator
Non-Smoking
Check Rates2 Queen Beds Pet Friendly Room, Microwave and Refrigerator Flat Screen Television Hi
Non-Smoking
Check Rates2 Queen Beds Pet Friendly Room, Microwave and Refrigerator Flat Screen Television High Speed Interne
Non-Smoking
Check Rates2 Queen Beds Refrigerator, Microwave
Non-Smoking
Check Rates2 Queen Beds Refrigerator, Microwave Pet Friendly
Non-Smoking
Check Rates2 Queen Beds Refrigerator, Microwave Wet Bar
Non-Smoking
Check Rates2 Queen Suite
Non-Smoking
Check RatesAccessible 1 King Full Breakfast Accessible Roll in Shower
Non-Smoking
Check RatesAccessible 1 King Mobility Accessible Roll in Shower
Non-Smoking
Check RatesAccessible 1 King Mobility Accessible Roll in Shower Full Breakfast
Non-Smoking
Check RatesAccessible 1 Queen Full Breakfast Accessible
Non-Smoking
Check RatesAccessible 1 Queen Mobility Accessible Bathtub
Non-Smoking
Check RatesAccessible 1 Queen Mobility Accessible Bathtub Full Breakfast
Non-Smoking
Check RatesDouble Accessible
Non-Smoking
Check RatesDouble Accessible King Size Bed
Non-Smoking
Check RatesKing Room with Roll in Shower Disability Accessible
Non-Smoking
Check RatesQueen Bed Mobility Accessible
Non-Smoking
Check RatesQueen Bed with Sofa
Non-Smoking
Check RatesQueen Room Disability Accessible
Non-Smoking
Check RatesQueen Room with 2 Queen Beds and Wet Bar
Non-Smoking
Check RatesQueen Room with 2 Queen Beds Pet Friendly
Non-Smoking
Check RatesQueen Room with Sofa Bed and Wet Bar
Non-Smoking
Check RatesQueen Size Bed
Non-Smoking
Check RatesStandard Room, King or Two Doubles
Non-Smoking
Check RatesSuite 2 Queen Beds
Non-Smoking
Check RatesSuite Queen Bed with Sofa
Non-Smoking

Local Attractions

Sierra College, Top Golf, Sunsplash, Thunder Valley Casino, California State Capital, Placer County Fair, Gold Country Fair

Verified Reviews of SureStay Plus Hotel by Best Western Rocklin

Below are the verified reviews from guests that we have booked recently:
"Clean but needs work."
Overall Score3.0/ 5
The hotel is clean and the staff is friendly. I'd stay here again.
(Individual traveler, booked 1 room), from US flag
31-May-2022 Verified Review, stayed from Fri May 27 to Mon May 30 2022 at a $152.99 average nightly rate.
"Run down hotel."
Overall Score1.0/ 5
Run down, old, uncomfortable beds, no help at the front desk, door broken.
(Individual traveler, booked 1 room), from US flag
29-May-2022 Verified Review, stayed from Sat May 28 to Mon May 30 2022 at a $152.99 average nightly rate.
"Cockroaches"
Overall Score1.0/ 5
This place is terrible! I'm so disappointed that the NCVA promotes this place. It did not feel safe. Cockroaches 🪳 climbing up the shower curtain. Brown spots (feces I believe) on the ceiling. The whole place is very run down. Our door would not op not a key issue….a broken door jam issue. The clerk at the front desk told me there was nothing she could do about it when we couldn't get in our room at midnight. Awful hotel experience and way, way overpriced. This place shouldn't be over $50 a night! Rip o!!
(Individual traveler, booked 1 room), from US flag
29-May-2022 Verified Review, stayed from Fri May 27 to Mon May 30 2022 at a $152.99 average nightly rate.
"Adequate accommodations."
Overall Score3.0/ 5
Adequate accommodations.
(Individual traveler, booked 1 room), from US flag
25-Apr-2022 Verified Review, stayed from Thu Apr 21 to Mon Apr 25 2022 at a $98.99 average nightly rate.
"Comfy Beds"
Overall Score2.0/ 5
This hotel had everything one needs in an overnight. The beds were comfy.
(Group coordinator, booked 2 rooms), from US flag
19-Apr-2022 Verified Review, stayed from Thu Apr 14 to Sun Apr 17 2022 at a $89.99 average nightly rate.
"Great Hotel & Breakfast!"
Overall Score4.0/ 5
The staff was very responsive. The breakfast was great and the room was very nice. My dog loved it too!
(Individual traveler, booked 1 room), from US flag
06-Apr-2022 Verified Review, stayed from Sat Mar 26 to Mon Mar 28 2022 at a $113.62 average nightly rate.
"Nice, quiet and clean room."
Overall Score4.0/ 5
Nice, quiet and clean room. Glad I spent the night there for some much needed rest.
(Individual traveler, booked 1 room), from US flag
26-Jan-2022 Verified Review, stayed from Sun Jan 23 to Mon Jan 24 2022 at a $84.99 average nightly rate.
"Upset. they canceled or reservation and did not notify us."
Overall Score2.0/ 5
We had no idea that we did not have a reservation, the Knot kept e mailing that everything was ok. After much frustration my daughter paid for the room which they had to search for another because they gave our room away and did not notify us. The toilet did not work and we had to have maintenance fix it. Now I have paid for the room twice. I wold NEVER go back there again.
(Individual traveler, booked 1 room), from US flag
08-Sep-2021 Verified Review, stayed from Fri Sep 03 to Sun Sep 05 2021 at a $134.99 average nightly rate.
"Staff was attentive to needs. Room and hotel need some TLC. Grateful for a bed as an evacuee."
Overall Score4.0/ 5
Your front desk person on the three 11 shift was absolutely wonderful and so, so helpful! He definitely was taking care of everyone and deserves a raise of some sort! What an absolute gem!
(Individual traveler, booked 1 room), from US flag
22-Aug-2021 Verified Review, stayed from Wed Aug 18 to Fri Aug 20 2021 at a $120.99 average nightly rate.
"Was very afraid there. Bad area."
Overall Score1.0/ 5
Will not ever go back.
(Individual traveler, booked 1 room), from US flag
20-Aug-2021 Verified Review, stayed from Tue Aug 17 to Wed Aug 18 2021 at a $123.99 average nightly rate.
"Room not very clean. Shabby."
Overall Score2.0/ 5
Good Breakfast
(Individual traveler, booked 1 room), from US flag
07-Aug-2021 Verified Review, stayed from Thu Aug 05 to Fri Aug 06 2021 at a $126.99 average nightly rate.
"Shitty"
Overall Score4.0/ 5
DO NOT STAY HERE.
(Individual traveler, booked 1 room), from US flag
14-Apr-2021 Verified Review, stayed from Mon Apr 12 to Wed Apr 14 2021 at a $105.99 average nightly rate.
"Not Good"
Overall Score2.0/ 5
Lack of basic service. Locked in the bathroom, toilet overfow, no service overnight even when requested, dirty hallways and carpet, no masks on some employees.
(Individual traveler, booked 1 room), from US flag
14-Apr-2021 Verified Review, stayed from Wed Apr 07 to Mon Apr 12 2021 at a $101.99 average nightly rate.
"Wouldn’t recommend if you have respiratory issues."
Overall Score3.0/ 5
Late night dog barking was irritating and the powdered air freshener smell is overpowering for people with asthma. The elevator jerks prior to moving.
(Individual traveler, booked 1 room), from US flag
13-Apr-2021 Verified Review, stayed from Wed Apr 07 to Thu Apr 08 2021 at a $75.99 average nightly rate.
"Shitty"
Overall Score4.0/ 5
We didn't get any room that I reserved. Rooms were dirty an no light bulbs in lights an fridge didnt work.
(Individual traveler, booked 1 room), from US flag
13-Apr-2021 Verified Review, stayed from Mon Apr 12 to Tue Apr 13 2021 at a $83.05 average nightly rate.
"Old and breakfast was a joke."
Overall Score2.0/ 5
place was old and run down. and breakfast was jnky af.
(Individual traveler, booked 1 room), from US flag
23-Mar-2021 Verified Review, stayed from Fri Mar 19 to Sat Mar 20 2021 at a $87.99 average nightly rate.
"Room smelled musty and broken sink."
Overall Score3.0/ 5
Don't know why we were given a handicap room. Room smelled musty, sink was broken and the shower water went all over the floor. It was very slippery. The staff was very nice. Will not return there.
(Individual traveler, booked 1 room), from US flag
02-Mar-2021 Verified Review, stayed from Thu Feb 25 to Sat Feb 27 2021 at a $97.99 average nightly rate.
"Sure Stay"
Overall Score4.0/ 5
Our stay was very pleasant. The room was clean. The receptionist, Rachel was very nice and helpful.
(Individual traveler, booked 1 room), from US flag
15-Nov-2019 Verified Review, stayed from Fri Nov 15 to Sat Nov 16 2019 at a $76.49 average nightly rate.
"Receptionist was extremely nice, room was affordable and clean."
Overall Score4.0/ 5
Very Nice.
(Individual traveler, booked 1 room), from US flag
11-Nov-2019 Verified Review, stayed from Fri Nov 08 to Sat Nov 09 2019 at a $109.99 average nightly rate.
"Would come back again."
Overall Score5.0/ 5
Great and everyone was so nice. The morning breakfast was very good also.
(Individual traveler, booked 1 room), from US flag
23-Sep-2019 Verified Review, stayed from Sat Sep 21 to Sun Sep 22 2019 at a $114.99 average nightly rate.
"Room was not very clean and beds were worn out."
Overall Score2.0/ 5
Room was not very clean and the bed was worn out.
(Individual traveler, booked 1 room), from US flag
23-Jul-2019 Verified Review, stayed from Thu Jul 18 to Sun Jul 21 2019 at a $116.16 average nightly rate.
"Good clean hotel."
Overall Score4.0/ 5
We had a wedding in the area. Really no plan on spending a lot of time at the hotel. Location was great, though I would highly recommend some sign from the main road to tell you where the Sure Stay was. It's tucked behind an Arby's. The lobby is central for breakfast, check in / out. The pool has a bunch of signs about a hot tub (Note: there isn't one). Bring your towel from your room, there were no towels at the pool. We enjoyed hanging out and gathering there. The elevator is hot and slow. Plus it jolts. So be aware. The rooms are clean, the pillows are really thick. The bedding is thin. Plenty of towels and a good shower head in the bathroom. Bathroom door is at the entryway and automatically closes itself (there isn't a fan so your bathroom gets super steamy). If you have two queens there is a bar in between the beds, with a sink, coffee pot and refrigerator. There was also two TVs. interesting split of the room. Mattress was soft for me but not old and sagging. just not as firm as I'd like. People who worked there were friendly and helpful. It was a quick convenient location, good price, breakfast is as expected. I'd recommend it if that's what you need. If you want luxury? Maybe look elsewhere. Restaurants right up the road, so that's a plus. The Biergarten was a great find!
(Individual traveler, booked 1 room), from US flag
07-May-2019 Verified Review, stayed from Fri May 03 to Sun May 05 2019 at a $87.93 average nightly rate.
"It’s Awesome"
Overall Score5.0/ 5
I give it a five star.
(Group coordinator, booked 2 rooms), from US flag
09-Dec-2018 Verified Review, stayed from Wed Dec 05 to Fri Dec 07 2018 at a $114.99 average nightly rate.
"Okay"
Overall Score3.0/ 5
The Gentleman at the front desk was very nice. Second night room key didn't work. The bed near window needs to be changed horrible to sleep on and the leg to frame was broken. Also need to keep breakfast open longer.
(Individual traveler, booked 1 room), from US flag
24-Oct-2018 Verified Review, stayed from Sat Oct 20 to Mon Oct 22 2018 at a $89.24 average nightly rate.
3.5 out of 5. Based on 64 guest reviews

Property Description

If you are looking for Rocklin hotels then the SureStay Plus Hotel Rocklin should be your first stop. This recently remodeled hotel offers the comforts of home for an affordable price. This hotel in Rocklin, California is located near Sacramento between San Francisco and Reno, Nevada. We are also one of the closest hotels to Sierra College in Rocklin, California which is perfect for students, sports groups and visitors. Our spacious, non-smoking hotel is also within walking distance of shopping and restaurants. We are located near the Thunder Valley Casino, Roseville Galleria Shopping Mall, Golfland SunSplash, Top Golf, and the All American Speedway.

Details / Other Expenses

Check In: 03:00
Check Out: 11:00
Year of Last Renovation: 2016
Floors: 3
Rooms: 104
Corridors: All Rooms Have Interior Hallways
Non Smoking Rooms: 103
Handicap Rooms: 5
Suites: 20
Room Windows: Windows Do Open
Cleaning Frequency: Daily
Meeting Rooms: 0
Banquet Space: Holds 300 people
Dist. to Food/Bars: 0.3 Mi
Dist. to 24hr Restaurant: 0.3 Mi
Dist. to Nearest Gym: 2.0 Mi
Pool Info:
Outdoor 9AM to 10PM standard size
Policies / Expenses
Cancellation:
24HR Individual48HR Groups
Nightly Parking: 0
Typical Group Deposit: 50%
Total Taxes: 8.20%
Total Misc Fees: $0.00 USD
(mandatory resort fees/taxes)
State Tax: 7.50%
Occupancy Tax: 8.00%

Amenities / Features


  • Refrigerator
  • Ironing facilities
  • Telephone
  • Telephone in all rooms
  • Voicemail
  • Telephone - Free local calls
  • Air conditioning
  • Hairdryer available
  • Credit card accepted: American Express
  • Credit card accepted: Diners Club
  • Credit card accepted: Discover
  • Credit card accepted: Mastercard/Visa

Airport & Shuttle Information

Sacramento International Airport (SMF)$45 Airport Shuttle 27 miles

Airport Shuttle? Sorry, no airport shuttle available.

Breakfast Information

Complimentary Continental

Pet Friendly?

Service animals complying with ADA Title lll regulations are allowed.

Yes! Pets are allowed.
Pets allowed based on the availability of pet friendly rooms. Up to 2 dogs per room with an 80 pound weight limit. Additional pet types: cats, birds, etc., may be accepted at the hotels discretion. Pet rate is $20.00 per pet per day with a 100.00 USD per week maximum.

Parking Info

Free Parking

Internet / WiFI

Complimentary high speed wireless internet

About SureStay

  • The latest premium economy and midscale hotel brand offering comfort, value, and exceptional customer service. The SureStay Hotel Group consists of three brands: SureStay Hotel, SureStay Plus Hotel, and the SureStay Signature Collection to meet the needs of all guests whether traveling for business or leisure. At any location, guests can enjoy free Wi-Fi, breakfast, comfy bedding, and everyday low prices.
  • SureStay Hotels offers basic comforts at a great value with modern, but simple furnishings and large TV’s in each guest room. At most locations, guests can enjoy a pool, fitness facility, continental breakfast, and guest computers during their stay.
  • Delivering additional comfort and affordability, SureStay Plus Hotels features contemporary guestrooms with plush bedding and pillows, flat screen TV’s and free Wi-Fi throughout the hotel. At most locations, guests have complimentary use of computers and printers, a higher-end fitness facility, swimming pool, and indulge in a free hot breakfast served daily.
  • The SureStay Signature Collection offers boutique living at an exceptional price with properties located in historic buildings or in smaller, character buildings ideal for travelers looking for a unique hotel experience. Every guest room delivers in charm and luxury with plush bedding, upscale design elements, and bath amenities for ultimate relaxation. At most locations, all guests have access to free W-Fi throughout the hotel, complimentary hot breakfast daily, on-site dining options, and a state-of-the-art fitness facility and business center.
  • SureStay Rewards will soon be offering an instant-rewards guest loyalty program to earn and use points for hotel stays, dining, and more.

The SureStay highlights above are subject to change without notice.

Previously known as:
Heritage Inn Express Rocklin, Heritage Inn Rocklin, Heritage Inn Express

Seasonality and Projections at SureStay Plus Hotel by Best Western Rocklin

Rate fluctuations of SureStay Plus Hotel by Best Western Rocklin

The graph above is fluctuations of room rates for both group rates and the lowest online individual prices our rate checker could find at the time the group bid was placed. The lowest group/meeting rate displayed is 17.6% in the month of September 2020 and the highest average individual rate is $116 in the month of June 2020. This chart will show past seasonality and also project future months. If you are flexible with dates, you may want to consider staying at SureStay Plus Hotel by Best Western Rocklin in a month when rates are lower.

FAQs about SureStay Plus Hotel by Best Western Rocklin

What time is check in?

Check in time is 03:00 based on the hotel's local time. Early check in may be available if requested at the front desk on the day of check-in.

What time is check out?

Check out time is 11:00 based on the hotel's local time. Late check out may be available if requested at the front desk during your stay.

How many rooms does SureStay Plus Hotel by Best Western Rocklin have?

There are 104 sleeping rooms in the hotel.

What kind of breakfast is at SureStay Plus Hotel by Best Western Rocklin?

Complimentary Continental

What parking is available at SureStay Plus Hotel by Best Western Rocklin?

Free Parking

How much does internet cost?

Complimentary high speed wireless internet

Can I get a AAA rate at SureStay Plus Hotel by Best Western Rocklin?

Yes, they have stay dates that support AAA hotel discounts. Example room type: AAA CAA Rate 1 King Bed Desk Microfridge WiFi Full Breakfast

Can I get a Senior or AARP rate at SureStay Plus Hotel by Best Western Rocklin?

Yes, they have stay dates that support Senior hotel discounts. Example room type: Senior Rate Citizens 55yrs Plus or AARP ID 1 King Bed Desk Microfridge WiFi Full Breakfast

Is there a pool at SureStay Plus Hotel by Best Western Rocklin?

Yes, there is a pool on-site at the property. Outdoor 9AM to 10PM standard size.

Testimonials:

Testimonials icon
"You found me a great hotel (which I would never have thought of), they told me who to contact, they even offered to help us get an upgrade...and after our stay, they got in touch to ask me how everything went. A really easy and professional service and it made our rugby trip successful - thank you!" D.P. - London, United Kingdom

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