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Based on 319 guest reviews
| Check In: | 4:00 PM |
| Check Out: | 11:00 AM |
| Year of Last Renovation: | 2008 |
| Floors: | 3 |
| Rooms: | 100 |
| Corridors: | All Rooms Have Interior Hallways |
| Non Smoking Rooms: | 84 |
| Handicap Rooms: | |
| Suites: | 3 |
| Room Windows: | Windows Do Open |
| Cleaning Frequency: | Daily |
| Meeting Rooms: | 7 View Spaces |
| Meeting Space: | 5658 sq. feet |
| Banquet Space: | Holds 250 people |
| Dist. to Food/Bars: | On-site |
| Dist. to 24hr Restaurant: | 0.3 Mi |
| Dist. to Nearest Gym: | On-site |
| Lounge/Bar Hours: | 11:30AM-12:00AM |
| Pool Info: | Indoor pool & hot tub |
| Cancellation: Individual Booking - 24 hr noticeGroup Booking - 30 days prior for confirmation and rooming list with deposit or credit card authorization | |
| Nightly Parking: | Free |
| Total Taxes: | 16.39% |
| Total Misc Fees: | $0.00 USD (mandatory resort fees/taxes) |
| GST: Goods and Services Tax: | 5.00 GST % |
| PST: Provincial Sales Tax: | 8.00 PST % |
| Resort/Hotel Fee: | 3.00% (MRDT) |
Cranbrook airport is 13.4 km away.
Airport Shuttle? Sorry, no airport shuttle available.On site restaurant with complete breakfast menu
Yes! Pets are allowed.
Dog Friendly - $10 additional charge per night to a maximum of $100.00 per stay plus applicable fees and taxes. Limited rooms available. "Dog Friendly Policy and Waiver" must be completed at the time of check in. Service dogs accompanying persons with disabilities are always welcome. Guests with registered service dogs do not have to pay the designated dog fee.
Complimentary in room and public area WiFi
Below are the meeting, banquet, conference and event spaces at Heritage Inn Hotel & Convention Centre.
Feel free to use the Heritage Inn Hotel & Convention Centre meeting space capacities chart below to help in your event planning. Hotel Planner specializes in Cranbrook event planning for sleeping rooms and meeting space for corporate events, weddings, parties, conventions, negotiated rates and trade shows.
| Meeting Room Name | L x W x H (Feet) | Size (sqft.) | Banquet 5'/6'  | Crescent | Classroom | Hollow Square  | U-Shape | Boardroom | Convention 8'/10'  | Theater | Reception | Regist. Desk  |
| Ballroom | 80 x 43 x 11 | 2924 | 250/-- | -- | 130 | -- | -- | -- | --/-- | 250 | -- | -- |
Close This BallroomWith seven conference and banquet rooms to meet your needs, the Heritage Inn Hotel & Convention Centre in Cranbrook is an ideal place to book your next event or wedding. If you are planning a festive get-together, banquet rooms can be set up for dinner and dance or for dinner only, with a choice of sit-down or buffet-style service. Our Banquet & Catering Manager will help you select from our full range of menu choices, coordinate staffing and room set-up. For business meetings, conventions or trade shows, our hotel has the facilities for groups from 15 to 250, whether you’re planning theatre-style presentations, or classroom-style meetings. Room Type: Ballroom Total Size: 2924 Sq. Mi Dimensions: 80 x 43 x 11 Ft. Floor Level: Ground Level Power Outlets: 12 Columns: 0 Windows: 0 Natural Light?: No Obstructions? No Built In Screens? No Built In Stage? Yes Built In A/V? No Amenities Available
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| East Ballroom | 29 x 35 x 11 | 1080 | 86/-- | -- | 60 | -- | -- | 30 | --/-- | 100 | -- | -- |
Close This East BallroomRoom Type: Ballroom Section Total Size: 1080 Sq. Mi Dimensions: 29 x 35 x 11 Ft. Floor Level: Ground Level Power Outlets: 5 Columns: 0 Windows: 0 Natural Light?: No Obstructions? No Built In Screens? Yes Built In Stage? No Built In A/V? No Amenities Available
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| West Ballroom | 38 x 43 x 11 | 1634 | 95/-- | -- | 75 | -- | -- | -- | --/-- | 120 | -- | -- |
Close This West BallroomRoom Type: Ballroom Section Total Size: 1634 Sq. Mi Dimensions: 38 x 43 x 11 Ft. Floor Level: Ground Level Power Outlets: 5 Columns: 0 Windows: 0 Natural Light?: No Obstructions? No Built In Screens? Yes Built In Stage? Yes Built In A/V? No Amenities Available
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| Club Room | 28 x 50 x 9 | 1416 | 75/-- | -- | 65 | -- | -- | 25 | --/-- | 80 | -- | -- |
Close This Club RoomThis room has it's own private washrooms. Room Type: General Meeting Room Total Size: 1416 Sq. Mi Dimensions: 28 x 50 x 9 Ft. Floor Level: 1 Below Ground Power Outlets: 4 Columns: 0 Windows: 0 Natural Light?: No Obstructions? No Built In Screens? No Built In Stage? No Built In A/V? No Amenities Available
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| Boardroom | 46 x 13 x 9 | 598 | 35/-- | -- | 20 | -- | -- | 30 | --/-- | 40 | -- | -- |
Close This BoardroomConveniently located across from Dining Room for food and beverage service. Room Type: General Meeting Room Total Size: 598 Sq. Mi Dimensions: 46 x 13 x 9 Ft. Floor Level: Ground Level Power Outlets: 3 Columns: 0 Windows: 9 Natural Light?: Yes Obstructions? No Built In Screens? No Built In Stage? No Built In A/V? No Amenities Available
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| Discovery Room | 15 x 17 x 8 | 255 | --/-- | -- | -- | -- | -- | 8 | --/-- | 15 | -- | -- |
Close This Discovery RoomThis is our smallest meeting space which is great groups of 8 or less. Room Type: Boardroom Total Size: 255 Sq. Mi Dimensions: 15 x 17 x 8 Ft. Floor Level: 3 Power Outlets: 7 Columns: 0 Windows: 5 Natural Light?: Yes Obstructions? No Built In Screens? No Built In Stage? No Built In A/V? No Amenities Available
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| Director's Room | 15 x 31 x 8 | 465 | 25/-- | -- | 20 | -- | -- | 20 | --/-- | 30 | -- | -- |
Close This Director's RoomThis room has an adjoining door to one of our junior suites. Great for entertaining and special business needs. Room Type: General Meeting Room Total Size: 465 Sq. Mi Dimensions: 15 x 31 x 8 Ft. Floor Level: 3 Power Outlets: 7 Columns: 0 Windows: 6 Natural Light?: Yes Obstructions? No Built In Screens? Yes Built In Stage? No Built In A/V? No Amenities Available
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Check in time is 4:00 PM based on the hotel's local time. Early check in may be available if requested at the front desk on the day of check-in.
Check out time is 11:00 AM based on the hotel's local time. Late check out may be available if requested at the front desk during your stay.
There are 100 sleeping rooms in the hotel.
Yes, they have 7 meeting rooms that can support various table layouts.
On site restaurant with complete breakfast menu
Complimentary in room and public area WiFi
Sorry, this hotel does not offer AAA hotel discounts at this time.
Sorry, this hotel does not offer senior hotel discounts at this time.
Yes, there is a gym/fitness area available on-site at the property.
Yes, there is a pool on-site at the property. Indoor pool & hot tub.
