"Hotel Stay.. eeh. .okay."
Overall Score3.0/ 5
The Hotel stay was okay, nothing above average. Was not a fan of the gentleman that checked me in, although it was a very late check in after 2am (long drive, however hotel stay was booked about an hour before arrival) Employee had an attitude and was short with me due to the fact that I was checking in so late because all the new guest had been accounted for so I had to wait while he played on the computer for 10mins then gave my key. One of the side doors towards the rear, close to my room didnt work using hotel key, so we had to walk all the way around. At 8am decided to stay another day and went down to the lobby and asked to keep room one more day. Young lady was very nice, asked my room number and reminded me of the next days checkout time. Around 1130, someone knocked on our suite door and entered the room, although "do not disturb" was placed on the door. Hearing someone come through the door in the other room, I say "HELLO, IS SOMEONE THERE?" the person didnt say anything, but then a maid was entering the bedroom area and jumped when she saw us and stated she didnt realize someone was still in the room. Which I didnt understand being that I added the extra day stay at 8am, plus checkout time is at noon, she should have at least expected guests to be in the room until 12noon. Trying to get more rest, I get in the bed and about an hour later, different maid same ordeal with walking right into our room. I couldnt believe it. Anyway, early the next morning, before maids could start busting in our room again, I left the room key on the table and left. I didnt officially check out, but I figured they would email me something, since they emailed me confirmation about the stay, which I booked via phone. Nope, I didnt get anything as far as a receipt goes. About a week later, checked my bank statement, noticed the 2nd day went up about $25 and silly little fees at $3, $4, $5 and change was added in as well. I have no idea what that's about. So now I have to contact them and figure out these extra charges. Probably wont stay at this location ever again and probably wont stay at a homewood either, ever again.
23-Jul-2020 Verified Review, stayed from Wed Jul 01 to Thu Jul 02 2020 at a $114.00 average nightly rate.