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Very Good
4.0/5
Based on 158 guest reviews
- Has an outdoor pool!
- Free complimentary breakfast
- 61 rooms in property
- 4 floors in hotel
- 9 suites in hotel
- Check-in: 3:00 p.m.
- Group score of 10.0/10
Standard prices by room type for the next 60 days
Room Types
Check RatesQueen Room with 2 Queen Beds and Mountain View Breakfast Included in The Price
Non-Smoking
Local Attractions
Whitewater rafting, snow skiing, mountain biking, fishing, antique shopping
Map & Landmarks: Mountain Inn & Suites
Verified Reviews of Mountain Inn & Suites
Below are the verified reviews from guests that we have booked recently: "Rundown"
Overall Score1.0/ 5
Sink knob broke and bathroom shelf was broke and hanging off the wall, place was rundown from a previous stay 2020! Expensive and Disappointing! Will not stay again which previously was much more pleasant!
Charles G. (Individual traveler, booked 1 room), from 
06-Jul-2021 Verified Review, stayed from Sat Jul 03 to Sun Jul 04 2021 at a $113.99 average nightly rate. 
"Friendly Staff"
Overall Score3.0/ 5
Rooms could use some updating. Had to sign stating I would not smoke (not a smoker), however, the hotel smelled strongly of smoke. As a Nurse, I was very disturbed that not one staff member, nor most of the guest were wearing masks. This is a state mandate and whether we believe it or not COVID 19 is a real virus that is killing many people. I take care of many COVID 19 patients. At breakfast, every one of the yogurts were expired. The staff was very friendly, but nobody cleaned our room on our second day. Had to go to the front desk for towels. Scenery was beautiful though.
Bonnie B. (Individual traveler, booked 1 room), from
01-Sep-2020 Verified Review, stayed from Thu Aug 27 to Sun Aug 30 2020 at a $85.58 average nightly rate. "Nice Hotel"
Overall Score4.0/ 5
The room was comfortable. The Hotel is a little older and could use updating, but it was clean. The staff was nice and the breakfast was good. For the price it was good.
Melanie F. (Individual traveler, booked 1 room), from
01-Sep-2020 Verified Review, stayed from Fri Aug 28 to Sun Aug 30 2020 at a $85.48 average nightly rate. "Okay Experience"
Overall Score3.0/ 5
This was an okay stay. The staff was pleasant. The room was clean and comfortable. The facility, in general, seemed old and tired. The breakfast was not as good as other places in our stay in the surrounding areas.
Pete B. (Individual traveler, booked 1 room), from
19-Aug-2019 Verified Review, stayed from Fri Aug 16 to Sat Aug 17 2019 at a $174.95 average nightly rate. Property Description
Just imagine....waking up to the scent of fresh mountain air and listening to the sounds of silence. Wake up at the Holiday Inn Express Hotel Erwin where every room has a mountain view. Conveniently located in the Tri-Cities area of Bristol, Johnson City and Kingsport. Right outside our back door is the Appalachian Trail, whitewater rafting, Cherokee National Forest, river and stream fishing, and many other outdoor activities. Nearby you'll find golfing, Country & Bluegrass Music, snow skiing, antiques, pottery, and Jonesborough - a historical village of unique shops, galleries and restaurants. Tour the numerous winding back roads between small Appalachian communities, or simply unwind and relax while breathing in the crisp mountain air. There is much to do, or choose nothing at all. Whether you are a corporate traveler, a hiker/rafter or a member of AAA/AARP; we have a room and a special rate for you! Let our friendly and knowledgeable staff make your stay in Erwin a truly pleasurable experience.
Details / Other Expenses
| Check In: | 3:00 p.m. |
| Check Out: | Noon |
| Year of Last Renovation: | 2010 |
| Floors: | 4 |
| Rooms: | 61 |
| Corridors: | All Rooms Have Interior Hallways |
| Non Smoking Rooms: | 48 |
| Handicap Rooms: | 4 |
| Suites: | 9 |
| Room Windows: | Windows Don't Open |
| Cleaning Frequency: | Daily |
| Meeting Rooms: | 1 View Spaces |
| Meeting Space: | 375 sq. feet |
| Banquet Space: | Holds 20 people |
| Dist. to Food/Bars: | 2.0 Mi |
| Dist. to 24hr Restaurant: | 3.0 Mi |
| Dist. to Nearest Gym: | 3.0 Mi |
| Pool Info: 10 a.m. - 10 p.m. Outdoor | |
Policies / Expenses
| Cancellation: 6 p.m. day of individual arrival7 days prior to group arrival | |
| Nightly Parking: | $0 |
| Total Taxes: | 14.75% |
| Total Misc Fees: | $0.00 USD (mandatory resort fees/taxes) |
| State Tax: | 9.75% (Sales Tax) |
| Occupancy Tax: | 5.00% (Occupancy Tax) |
| Banquet Gallon of Coffee: | 8.00 Per Item |
Amenities / Features
- Air conditioning
- Alarm clock
- Central location
- Clothes drying
- Complimentary breakfast
- Complimentary newspaper
- Credit card accepted: Mastercard/Visa
- Credit card accepted: American Express
- Credit card accepted: Discover
- Credit card accepted: Diners Club
- Credit card accepted: JCB
- Electronic key card
- Elevator
- Express Check-Out
- Facilities for the disabled
- Fax available
- Free local calls
- Hairdryer available
- Handicap accessible
- Ice Maker
- Internet - wireless
- Free WiFi Internet
- Ironing facilities
- Jacuzzi
- Laundry facilities
- Non-smoking rooms
- 24 hours opened
- Office or business center
- Private bathroom in room
- Quiet location
- Radio in room
- Self controlled heating/cooling system
- Shower
- Spa
- Swimming pool - outdoor
- Tea and coffee making facilities
- Telephone
- Telephone in all rooms
- Telephone - Free local calls
- Television
- TV Channel: HBO
- Travellers cheques accepted
- TV room
Airport & Shuttle Information
Tri-Cities Regional Airport 45 milesAsheville Airport 55 milesNo airport shuttle availableOne way taxi approx. $50
Local Shuttle Info: Independent shuttle company available.
Breakfast Information
All rates include our free Deluxe Hot Buffet Breakfast each morning that offers scrambled eggs or omelettes, bacon or sausage, biscuits and gravy, fresh doughnuts, assorted breads, hot and cold cereals, yogurt, coffee, tea and juice.
Pet Friendly?
Service animals complying with ADA Title lll regulations are allowed.
Sorry, pets are not allowed.People also viewed these hotels
Meeting Rooms and Banquet Rooms at Mountain Inn & Suites
Below are the meeting, banquet, conference and event spaces at Mountain Inn & Suites.
Feel free to use the Mountain Inn & Suites meeting space capacities chart below to help in your event planning. Hotel Planner specializes in Erwin event planning for sleeping rooms and meeting space for corporate events, weddings, parties, conventions, negotiated rates and trade shows.
| Meeting Room Name | L x W x H (Feet) | Size (sqft.) | Banquet 5'/6'  | Crescent | Classroom | Hollow Square  | U-Shape | Boardroom | Convention 8'/10'  | Theater | Reception | Regist. Desk  |
| Conference Room | 22 x 17 x 10 | 374 | --/-- | -- | 18 | 18 | 15 | 12 | --/-- | -- | -- | -- |
Close This Conference RoomSmall conference room ideal for business meetings and limited presentations. Room Type: General Meeting Room Total Size: 374 Sq. Mi Dimensions: 22 x 17 x 10 Ft. Floor Level: Ground Level Power Outlets: 3 Columns: 0 Windows: 2 Natural Light?: Yes Obstructions? No Built In Screens? No Built In Stage? No Built In A/V? No Amenities Available
Half Day Rental: $59.95 USD Full Day Rental: $89.95 USD | ||||||||||||
Planning an Event? Erwin Hotel RFP Request for Proposal | Find Meeting Space | Meeting Space Calculator
FAQs about Mountain Inn & Suites
What time is check in?
Check in time is 3:00 p.m. based on the hotel's local time. Early check in may be available if requested at the front desk on the day of check-in.
What time is check out?
Check out time is Noon based on the hotel's local time. Late check out may be available if requested at the front desk during your stay.
How many rooms does Mountain Inn & Suites have?
There are 61 rooms in the property.
Is there any meeting space at Mountain Inn & Suites?
Yes, they have 1 meeting room that can support various table layouts.
What kind of breakfast is at Mountain Inn & Suites?
All rates include our free Deluxe Hot Buffet Breakfast each morning that offers scrambled eggs or omelettes, bacon or sausage, biscuits and gravy, fresh doughnuts, assorted breads, hot and cold cereals, yogurt, coffee, tea and juice.
Can I get a AAA rate at Mountain Inn & Suites?
Sorry, this hotel does not offer AAA hotel discounts at this time.
Can I get a Senior or AARP rate at Mountain Inn & Suites?
Sorry, this hotel does not offer senior hotel discounts at this time.
Is there a pool at Mountain Inn & Suites?
Yes, there is a pool on-site at the property. 10 a.m. - 10 p.m. Outdoor.
Testimonials:
"Thank you so much for your help. I was able to book a room that met all of my qualifications. I could not have gotten the price I did without your service. Again, my sincere thanks." S.C. - Savannah, GA
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