Hard Rock Hotel Riviera Maya All Inclusive

Km 72 Carretera Cancun Chetumal, Puerto Aventuras 77710 Mexico (MEX)
3 Star Property
20.505399703979 -87.220596313477
+1-800-219-2797
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Very Good
4.5/5

Based on 10052 guest reviews

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  • 577 rooms in property
  • 3 floors in hotel
  • 20 suites in hotel
  • Check-in: 15:00
  • Check-out: 12:00
  • Group friendly rating of 9.0/10
  • 6 conference rooms in property

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Standard prices by room type for the next 60 days

Rates shown are nightly rates before taxes and do not necessarily reflect all discounts available. The chart provides the cheapest public rates available by room type.
4.5 out of 5. Based on 10052 guest reviews

Details / Other Expenses

Check In: 15:00
Check Out: 12:00
Year of Last Renovation: 2023
Floors: 3
Rooms: 577
Non Smoking Rooms: 577
Handicap Rooms: 8
Suites: 20
Room Windows: Windows Do Open
Meeting Rooms: 6
Meeting Space: 91556 sq. feet
Banquet Space: Holds 4000 people
Policies / Expenses

Amenities / Features


  • Air conditioning
  • ATM
  • Breakfast in room
  • Concierge service
  • Credit card accepted: Mastercard/Visa
  • Credit card accepted: American Express
  • Credit card accepted: Discover
  • Currency exchange
  • Elevator
  • Facilities for the disabled
  • Hair dresser
  • Handicap accessible
  • 24 hours opened
  • Office or business center
  • Restaurant
  • 24 hours room service
  • Shop
  • Solarium

Airport & Shuttle Information

Cancun International (73 miles), Chetumal (154 miles)

Airport Shuttle? Sorry, no airport shuttle available.

Pet Friendly?

Sorry, pets are not allowed.

Previously known as:
Heaven at Hard Rock Hotel Riviera Maya (Adults Only), Hard Rock Hotel Riviera Maya

FAQs about Hard Rock Hotel Riviera Maya All Inclusive

What time is check in?

Check in time is 15:00 based on the hotel's local time. Early check in may be available if requested at the front desk on the day of check-in.

What time is check out?

Check out time is 12:00 based on the hotel's local time. Late check out may be available if requested at the front desk during your stay.

How many rooms does Hard Rock Hotel Riviera Maya All Inclusive have?

There are 577 rooms in the property.

Is there any meeting space at Hard Rock Hotel Riviera Maya All Inclusive?

Yes, they have 6 meeting rooms that can support various table layouts.

Testimonials:

Testimonials icon
"This is one of the best services I have seen so far on the internet. I was placed in charge of the hotel and park for our Family Reunion in September and in 2 weeks I was able to meet with several Sales Personnel at many different hotels. They were prompt responding directly from you Website. I will recommend this service to anyone planning a big event." K.B. - Milwaukee, WI

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