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Cleaning Policy: At a Glance: Enhanced Safety & Sanitation ProtocolsGet in the know about the essential changes we?ve made to keep you safe on the road:Our trained teams now operate in accordance with all COVID-19 safety and sanitation protocols. No matter the query, we?re fully prepared to assist with any issue regarding health, safety, and hygiene.When you check-in, you?ll be able to opt-in or out of housekeeping services. Housekeeping will wear full protective clothing (PPE) at all times.We?re sanitizing all communal spaces, working areas, and swimming pools according to human interface cleaning protocols. That means particular attention to ?high-touch? points like buttons, handrails, door handles, locks, faucets, counter surfaces, etc.We?ve limited the occupancy at all of our locations to allow proper social distancing.All of our cleaning products are now ECOLAB certified - the global leaders in water, hygiene, and energy technology.
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Very Good
4.0/5
Based on 808 guest reviews
- Outdoor pool at hotel
- 399 sleeping rooms in hotel
- 9 floors in property
- 199 suites in property
- Check in: 15:00
- Check out: 12:00
- Hotel has a green policy
- Group friendly rating of 9.0/10
Standard prices by room type for the next 60 days
Room Types
Check RatesBreakfast Buffet Deluxe Double Room 2 Double Beds Balcony Oceanfront WiFi Parking Free Coffe Tea Mak
Non-Smoking
Check RatesBreakfast Buffet Family Suite 2 Double Beds Beds King Bed Sofa Bed Accessible From Room To Kids Pool
Non-Smoking
Check RatesBreakfast Buffet Suite Deluxe King Ocean View Room King Bed and Sofa Bed Terrace Ocean View
Non-Smoking
Check RatesBreakfast Buffet Suite Deluxe King Oceanfront Room King Bed and Sofa Bed Terrace Oceanfront
Non-Smoking
Check RatesBreakfast Buffet Suite Deluxe King Room King Bed and Sofa Bed Terrace Resort View
Non-Smoking
Check RatesBreakfast Buffet Swim Up King Oceanfront Only Adults King Bed and Sofa Bed Terrace Oceanfront
Non-Smoking
Check RatesBreakfast Buffet Swimp Up Double Oceanfront Only Adults 2 Double Beds Balcony Oceanfront
Non-Smoking
Check RatesDeluxe Double Room 2 Double Beds Balcony Oceanfront WiFi Parking Free Coffe Tea Maker
Non-Smoking
Check RatesDeluxe Suite 1 King Bed with Sofa Bed Ocean View 1 King Bed and 1 Twin Sofa Bed
Non-Smoking
Check RatesFamily Suite 2 Double Beds Beds King Bed Sofa Bed Accessible From Room To Kids Pool
Non-Smoking
Local Attractions
Cancun Convention Center (5 kilometers), Restaurants, Store, Plaza KuKulcan (2 kilometers), Arqueologic Ruines El Rey (13 kilometers), Maya Museum
Landmarks and Location of Emporio Cancun
Verified Reviews of Emporio Cancun
Below are the verified reviews from guests that we have booked recently: "Not the best but I had a good apart from few miss understanding."
Overall Score4.0/ 5
Waiter in the Italian Restaurant was attentive should check up on the Guest after serving meal's.
Cilfford C. (Individual traveler, booked 1 room), from 
07-Dec-2020 Verified Review, stayed from Sun Nov 29 to Thu Dec 03 2020 at a $106.99 average nightly rate. 
"Staff is remarkable."
Overall Score3.0/ 5
The hotel is average, going through a lot of renovations. The buffet food is not that great. The great thing about this hotel is the beach view. The beach is clean and amazing.
Chethzain S. (Individual traveler, booked 1 room), from
25-Nov-2020 Verified Review, stayed from Sat Nov 21 to Thu Nov 26 2020 at a $98.96 average nightly rate. "Excellent Place"
Overall Score4.0/ 5
The service was great, but the security was too aggressive.
Christopher D. (Individual traveler, booked 1 room), from
21-Sep-2014 Verified Review Property Description
Emporio Hotel and Suites Cancun is located on a large beach in the heart of the hotel area just 15 minutes from the International Airport and near the citys main shopping tourism and entertainment areas. Inspired by the greatness of contemporary Mexican architecture the hotel is located in a peaceful tropical oasis of exceptional natural beauty making this the ideal resort for the whole family. Emporio Hotel and Suites Cancun offers the perfect combination of features to make your stay a pleasant one - the turquoise Caribbean Sea with its calm waters soft white sands beautiful sunsets and enchanting views. The hotel has 399 rooms and family suites in a contemporary style fully equipped to offer the warmth privacy and comfort needed for your relaxation.
Green Sustainability
Yes, recicle
Details / Other Expenses
| Check In: | 15:00 |
| Check Out: | 12:00 |
| Year of Last Renovation: | 2014 |
| Floors: | 9 |
| Rooms: | 399 |
| Corridors: | All Rooms Have Exterior Hallways |
| Non Smoking Rooms: | 399 |
| Handicap Rooms: | 0 |
| Suites: | 199 |
| Room Windows: | Windows Do Open |
| Cleaning Frequency: | Daily |
| Meeting Rooms: | 0 |
| Meeting Space: | 946348 sq. feet |
| Banquet Space: | Holds 15741 people |
| Dist. to Food/Bars: | On-site |
| Dist. to 24hr Restaurant: | 9.3 Mi |
| Dist. to Nearest Gym: | 6.2 Mi |
| Lounge/Bar Hours: | 12:00 noon to 12 midnight |
| Pool Info: From 9am to 5pm / Outdoor | |
Policies / Expenses
| Cancellation: Winter season 30 days in advanceSummer season 10 days in advanceLow Season 3 Days in advance | |
| Nightly Parking: | free |
| Typical Group Deposit: | 30% |
| Total Taxes: | 19.00% |
| Total Misc Fees: | $0.00 USD (mandatory resort fees/taxes) |
| Occupancy Tax: | 3.00 Per Night |
| Country Tax: | 16.00 Per Night |
Amenities / Features
- Air conditioning
- Car rental
- Currency exchange
- Dinner available
- Facilities for the disabled
- Golf course on hotel grounds
- Grocery service
- Hairdryer available
- Internet - wireless
- Internet - ethernet
- Ironing facilities
- Kitchenette in room
- Laundry valet service
- Non-smoking rooms
- 24 hours opened
- Shop
- Spa
- Swimming pool - outdoor
- Tennis court
Airport & Shuttle Information
Cancun Intl (10 kilometers)
Local Shuttle Info: No Shuttle
Breakfast Information
No, 20usd, A la carte, international food. All inclusive options available onsite for guests booking 4 nights or longer. All inclusive options for long stays are a surcharge at the hotel.
Pet Friendly?
Sorry, pets are not allowed.
Parking Info
Complimentary parking 24hrs
Internet / WiFI
Complimentary wifi
Cleaning Policies
At a Glance: Enhanced Safety & Sanitation ProtocolsGet in the know about the essential changes we?ve made to keep you safe on the road:Our trained teams now operate in accordance with all COVID-19 safety and sanitation protocols. No matter the query, we?re fully prepared to assist with any issue regarding health, safety, and hygiene.When you check-in, you?ll be able to opt-in or out of housekeeping services. Housekeeping will wear full protective clothing (PPE) at all times.We?re sanitizing all communal spaces, working areas, and swimming pools according to human interface cleaning protocols. That means particular attention to ?high-touch? points like buttons, handrails, door handles, locks, faucets, counter surfaces, etc.We?ve limited the occupancy at all of our locations to allow proper social distancing.All of our cleaning products are now ECOLAB certified - the global leaders in water, hygiene, and energy technology.
Similar hotels close by
FAQs about Emporio Cancun
What time is check in?
Check in time is 15:00 based on the hotel's local time. Early check in may be available if requested at the front desk on the day of check-in.
What time is check out?
Check out time is 12:00 based on the hotel's local time. Late check out may be available if requested at the front desk during your stay.
How many rooms does Emporio Cancun have?
There are 399 sleeping rooms in the hotel.
What kind of breakfast is at Emporio Cancun?
No, 20usd, A la carte, international food. All inclusive options available onsite for guests booking 4 nights or longer. All inclusive options for long stays are a surcharge at the hotel.
What parking is available at Emporio Cancun?
Complimentary parking 24hrs
How much does internet cost?
Complimentary wifi
Can I get a AAA rate at Emporio Cancun?
Sorry, this hotel does not offer AAA hotel discounts at this time.
Can I get a Senior or AARP rate at Emporio Cancun?
Sorry, this hotel does not offer senior hotel discounts at this time.
Is there a pool at Emporio Cancun?
Yes, there is a pool on-site at the property. From 9am to 5pm / Outdoor.
Testimonials:
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