Based on 808 guest reviews
Check In: | 15:00 |
Check Out: | 12:00 |
Year of Last Renovation: | 2014 |
Floors: | 9 |
Rooms: | 399 |
Corridors: | All Rooms Have Exterior Hallways |
Non Smoking Rooms: | 399 |
Handicap Rooms: | 0 |
Suites: | 199 |
Room Windows: | Windows Do Open |
Cleaning Frequency: | Daily |
Meeting Rooms: | 0 |
Meeting Space: | 946348 sq. feet |
Banquet Space: | Holds 15741 people |
Dist. to Food/Bars: | On-site |
Dist. to 24hr Restaurant: | 9.3 Mi |
Dist. to Nearest Gym: | 6.2 Mi |
Lounge/Bar Hours: | 12:00 noon to 12 midnight |
Pool Info: From 9am to 5pm / Outdoor |
Cancellation: Winter season 30 days in advanceSummer season 10 days in advanceLow Season 3 Days in advance | |
Nightly Parking: | free |
Typical Group Deposit: | 30% |
Total Taxes: | 19.00% |
Total Misc Fees: | $0.00 USD (mandatory resort fees/taxes) |
Occupancy Tax: | 3.00 Per Night |
Country Tax: | 16.00 Per Night |
Cancun Intl (10 kilometers)
Local Shuttle Info: No Shuttle
No, 20usd, A la carte, international food. All inclusive options available onsite for guests booking 4 nights or longer. All inclusive options for long stays are a surcharge at the hotel.
Sorry, pets are not allowed.
Complimentary parking 24hrs
Complimentary wifi
At a Glance: Enhanced Safety & Sanitation ProtocolsGet in the know about the essential changes we?ve made to keep you safe on the road:Our trained teams now operate in accordance with all COVID-19 safety and sanitation protocols. No matter the query, we?re fully prepared to assist with any issue regarding health, safety, and hygiene.When you check-in, you?ll be able to opt-in or out of housekeeping services. Housekeeping will wear full protective clothing (PPE) at all times.We?re sanitizing all communal spaces, working areas, and swimming pools according to human interface cleaning protocols. That means particular attention to ?high-touch? points like buttons, handrails, door handles, locks, faucets, counter surfaces, etc.We?ve limited the occupancy at all of our locations to allow proper social distancing.All of our cleaning products are now ECOLAB certified - the global leaders in water, hygiene, and energy technology.
Check in time is 15:00 based on the hotel's local time. Early check in may be available if requested at the front desk on the day of check-in.
Check out time is 12:00 based on the hotel's local time. Late check out may be available if requested at the front desk during your stay.
There are 399 sleeping rooms in the hotel.
No, 20usd, A la carte, international food. All inclusive options available onsite for guests booking 4 nights or longer. All inclusive options for long stays are a surcharge at the hotel.
Complimentary parking 24hrs
Complimentary wifi
Sorry, this hotel does not offer AAA hotel discounts at this time.
Sorry, this hotel does not offer senior hotel discounts at this time.
Yes, there is a pool on-site at the property. From 9am to 5pm / Outdoor.