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Best Western launches the We Care Clean℠ program: Best Western's We Care Clean program expands upon the brand's trusted and industry-leading I Care Clean® standards, as well as the enhanced cleaning protocols put in place at the onslaught of COVID-19. The We Care Clean program includes heightened and comprehensive cleanliness and social distancing standards - all in an effort to improve safety and reassure customers that Best Western is committed to their health and wellbeing.
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Very Good
4.0/5
Based on 458 guest reviews
- Outdoor pool at hotel
- Free comp. breakfast
- Access to gym on-site
- 99 sleeping rooms in hotel
- 5 floors in property
- 32 suites in property
- Check in: 3:00 PM
- Hotel has a green policy
- Group booking rating of 7.5/10
Standard prices by room type for the next 60 days
Room Types
Check Rates1 King Bed High Speed Internet Accessible Microwave, Refrigerator Full Breakfast
Non-Smoking
Check Rates1 King Bed Whirlpool Microwave and Refrigerator High Speed Internet Accessible Full Bre
Non-Smoking
Check Rates1 King Bed Whirlpool Microwave and Refrigerator High Speed Internet Accessible Full Breakfast
Non-Smoking
Check Rates1 Queen Bed High Speed Internet Accessible Microwave, Refrigerator Full Breakfast
Non-Smoking
Check Rates1 Queen Bed Wet Bar Dining Table Microwave and Refrigerator WiFi Full Breakfast
Non-Smoking
Check Rates2 Queen Beds High Speed Internet Accessible Microwave, Refrigerator Full Breakfast
Non-Smoking
Check Rates2 Queen Beds Wet Bar Dining Table Microwave and Refrigerator WiFi Full Breakfast
Non-Smoking
Check RatesAAA CAA Rate 1 King Bed Full Breakfast Free WiFi Jetted Tub Microwave, Refrigerator
Non-Smoking
Check RatesAAA CAA Rate Suite 1 King Bed Full Breakfast Free WiFi Living Room Sofa Bed Microwave, Refrigerator
Non-Smoking
Check RatesAAA CAA Rate Suite 2 Queen Beds Full Breakfast Free WiFi Living Room Sofa Bed Microwave, Refrigerato
Non-Smoking
Check RatesEssential Workers Only 1 King Bed Full Breakfast Free WiFi Jetted Tub Microwave, Refrigerator
Non-Smoking
Check RatesEssential Workers Only 1 King Bed Full Breakfast Free WiFi, Microwave, Refrigerator
Non-Smoking
Check RatesEssential Workers Only 1 Queen Bed Full Breakfast Free WiFi, Microwave, Refrigerator
Non-Smoking
Check RatesEssential Workers Only 1 Queen Bed Wetbar Dintbl Microfridge WiFi Full Breakfast
Non-Smoking
Check RatesEssential Workers Only 2 Queen Beds Full Breakfast Free WiFi, Microwave, Refrigerator
Non-Smoking
Check RatesEssential Workers Only 2 Queen Beds Wetbar Dintbl Microfridge WiFi Full Breakfast
Non-Smoking
Check RatesEssential Workers Only Accessible 1 King Full Breakfast Accessible Roll in Shower
Non-Smoking
Check RatesEssential Workers Only Suite 1 King Bed Full Breakfast Free WiFi Living Room Sofa Bed Microwave Ref
Non-Smoking
Check RatesEssential Workers Only Suite 1 King Bed Full Breakfast Free WiFi Living Room Sofa Bed Microwave, Ref
Non-Smoking
Check RatesEssential Workers Only Suite 2 Queen Beds Full Breakfast Free WiFi Living Room Sofa Bed Microwave R
Non-Smoking
Check RatesEssential Workers Only Suite 2 Queen Beds Full Breakfast Free WiFi Living Room Sofa Bed Microwave, R
Non-Smoking
Check RatesGovt Military Rate 1 King Bed Full Breakfast Free WiFi, Microwave, Refrigerator
Non-Smoking
Check RatesGovt Military Rate 1 Queen Bed Full Breakfast Free WiFi, Microwave, Refrigerator
Non-Smoking
Check RatesGovt Military Rate 2 Queen Beds Full Breakfast Free WiFi, Microwave, Refrigerator
Non-Smoking
Check RatesSenior Rate Citizens 55yrs Plus or AARP ID 1 King Bed Full Breakfast Free WiFi Jetted Tub Microwave
Non-Smoking
Check RatesSenior Rate Citizens 55yrs Plus or AARP ID 1 King Bed Full Breakfast Free WiFi Jetted Tub Microwave,
Non-Smoking
Check RatesSenior Rate Citizens 55yrs Plus or AARP ID 1 King Bed Full Breakfast Free WiFi, Microwave Refrigera
Non-Smoking
Check RatesSenior Rate Citizens 55yrs Plus or AARP ID 1 King Bed Full Breakfast Free WiFi, Microwave, Refrigera
Non-Smoking
Check RatesSenior Rate Citizens 55yrs Plus or AARP ID 1 Queen Bed Full Breakfast Free WiFi, Microwave Refriger
Non-Smoking
Check RatesSenior Rate Citizens 55yrs Plus or AARP ID 1 Queen Bed Full Breakfast Free WiFi, Microwave, Refriger
Non-Smoking
Check RatesSenior Rate Citizens 55yrs Plus or AARP ID 1 Queen Bed Wetbar Dintbl Microfridge WiFi Full Breakfast
Non-Smoking
Check RatesSenior Rate Citizens 55yrs Plus or AARP ID 2 Queen Beds Full Breakfast Free WiFi, Microwave Refrige
Non-Smoking
Check RatesSenior Rate Citizens 55yrs Plus or AARP ID 2 Queen Beds Full Breakfast Free WiFi, Microwave, Refrige
Non-Smoking
Check RatesSenior Rate Citizens 55yrs Plus or AARP ID 2 Queen Beds Wetbar Dintbl Microfridge WiFi Full Breakfas
Non-Smoking
Check RatesSenior Rate Citizens 55yrs Plus or AARP ID Accessible 1 King Full Breakfast Accessible
Non-Smoking
Check RatesSenior Rate Citizens 55yrs Plus or AARP ID Accessible 1 King Full Breakfast Accessible Roll in Showe
Non-Smoking
Check RatesSenior Rate Citizens 55yrs Plus or AARP ID Suite 1 King Bed Full Breakfast Free WiFi Living Room Sof
Non-Smoking
Check RatesSenior Rate Citizens 55yrs Plus or AARP ID Suite 2 Queen Beds Full Breakfast Free WiFi Living Room S
Non-Smoking
Check RatesSuite 1 King Bed Full Breakfast Free WiFi Living Room Sofa Bed Microwave, Refrigerator
Non-Smoking
Check RatesSuite 1 King Bed Sofa Bed Living Room, Microwave and Refrigerator High Speed Internet
Non-Smoking
Check RatesSuite 1 King Bed Sofa Bed Living Room, Microwave and Refrigerator High Speed Internet Accessible Ful
Non-Smoking
Check RatesSuite 2 Queen Beds Full Breakfast Free WiFi Living Room Sofa Bed Microwave, Refrigerator
Non-Smoking
Check RatesSuite 2 Queen Beds Sofa Bed Living Room, Microwave and Refrigerator High Speed Intern
Non-Smoking
Check RatesSuite 2 Queen Beds Sofa Bed Living Room, Microwave and Refrigerator High Speed Internet Accessible F
Non-Smoking
Local Attractions
Jacksonville Kennel Club, Naval Air Station, Orange Park Mall, AMC Movie Theaters, Clay County Fairgrounds, World Golf Village, Alltel Stadium, Cummer Museum, downtown Jacksonville, & Arts Walk in Riverside
Map of Best Western Southside Hotel & Suites
Verified Reviews of Best Western Southside Hotel & Suites
Below are the verified reviews from guests that we have booked recently: "Disgusting"
Overall Score1.0/ 5
The room was horrible and smelled like mildew all over the room. Clothes were left behind with stains on them. The walls were filled with congestion stuff and my wife complained to the manager Bobby and he came up to evaluate the room and he smelled the same thing and said that this was ridiculous.
Angelina J. (Individual traveler, booked 1 room), from 
08-Jun-2021 Verified Review, stayed from Fri Jun 04 to Sun Jun 06 2021 at a $104.99 average nightly rate. 
"Could have been a little cheaper."
Overall Score3.0/ 5
An my chair was cut up in room.
Patrick W. (Individual traveler, booked 1 room), from
16-Apr-2021 Verified Review, stayed from Sun Apr 11 to Wed Apr 14 2021 at a $85.32 average nightly rate. "Smelly Room"
Overall Score1.0/ 5
Room smelled awful. Crackheads everywhere.
Bradley L. (Individual traveler, booked 1 room), from
17-Mar-2021 Verified Review, stayed from Fri Mar 12 to Sun Mar 14 2021 at a $94.99 average nightly rate. "Please cancel all rooms."
Overall Score1.0/ 5
Due to covid19 we were not able to hold our event.
Shontey H. (Individual traveler, booked 1 room), from
30-Aug-2020 Verified Review, stayed from Sat Aug 29 to Mon Aug 31 2020 at a $87.75 average nightly rate. "Please cancel all rooms I were not able to cancel online. Due to the vivid 19."
Overall Score1.0/ 5
Please cancel all rooms.
Shontey H. (Individual traveler, booked 1 room), from
30-Aug-2020 Verified Review, stayed from Sat Aug 29 to Mon Aug 31 2020 at a $87.75 average nightly rate. "Please cancel all rooms."
Overall Score1.0/ 5
I wasn't able to cancel online. We don't need any rooms due to the pandemic.
Barbara P. (Individual traveler, booked 1 room), from
30-Aug-2020 Verified Review, stayed from Sat Aug 29 to Mon Aug 31 2020 at a $87.75 average nightly rate. "Pleasant Stay"
Overall Score4.0/ 5
Easy access from highway. Nice ?? place; friendly staff; helpful; clean room; clean lobby and common areas; bedding was comfortabl Wi good hotel computer with printer access; fitness room; good value; would recommend this hotel.
Roberta P. (Individual traveler, booked 1 room), from
18-Jan-2019 Verified Review, stayed from Fri Jan 18 to Sat Jan 19 2019 at a $73.16 average nightly rate. Property Description
Welcome to the Best Western Southside Hotel & Suites, located off I-295, Florida. Our south Jacksonville, FL hotel is only two miles from Naval Air Station Jacksonville. We are 11 miles south of downtown Jacksonville and 23 miles from Jacksonville International Airport (JAX).Sunny skies illuminate the sleekly designed lobby of the Best Western Southside Hotel & Suites - Collins Rd. Our hotel is located near attractions and businesses. Travelers have plenty to see during their stay in the Jacksonville, FL area. Our hotel's location is convenient to Veteran's Memorial Arena, Everbank Field, Kennel Club/Poker Room and the upscale St Johns Town Center. We're also near the rolling fairways of Eagle Harbor Golf Course, Club Continental, FL Yacht Club, and Jacksonville Zoo, MOSH, take a short ride to the beaches or explore St. Augustine culture and historic tours and premier outlet shopping. Since our hotel's location is in Jacksonville south, and borders Orange Park, we're perfect for military and government travelers. We're near Naval Air Station Jacksonville, Naval Air Depot and several military contractors. Our 500-sq-ft meeting room accommodates conferences and social events. Whether vacation or business brings you to our hotels, our amenities will satisfy your needs. Start each morning with hot complimentary breakfast. Use the free high-speed, wireless Internet access. Make use of our business center computers. Take time to enjoy the outdoor pool and an on-site fitness center. When you're staying around Jacksonville, our hotel's amenities make us the ideal choice. With helpful staff members always on hand for recommendations, tips and advice, they act as local ambassadors and know where guests can go for great local cuisine to exciting recreation. Business and family friendly and a 100% non-smoking hotel, guests feel right at home!
Green Sustainability
We are a certified Green Hotel
Details / Other Expenses
| Check In: | 3:00 PM |
| Check Out: | 11:00 AM |
| Year of Last Renovation: | 2014 |
| Floors: | 5 |
| Rooms: | 99 |
| Corridors: | All Rooms Have Interior Hallways |
| Non Smoking Rooms: | 99 |
| Handicap Rooms: | 5 |
| Suites: | 32 |
| Room Windows: | Windows Don't Open |
| Cleaning Frequency: | Daily |
| Meeting Rooms: | 1 View Spaces |
| Meeting Space: | 840 sq. feet |
| Banquet Space: | Holds 20 people |
| Dist. to Food/Bars: | 0.5 Mi |
| Dist. to 24hr Restaurant: | 0.5 Mi |
| Dist. to Nearest Gym: | On-site |
| FEMA Approved: | Yes |
| Pool Info: Outdoor Pool open from Dawn-Dusk Daily | |
Policies / Expenses
| Cancellation: Group cancellation is 30 days out without penalty. Individual reservations may be canceled twenty-four hours in advance without beeing charged | |
| Nightly Parking: | N/A |
| Typical Group Deposit: | credit card guarantee one night room & tax |
| Total Taxes: | 13.50% |
| Total Misc Fees: | $0.00 USD (mandatory resort fees/taxes) |
| State Tax: | 7.00% |
| Occupancy Tax: | 6.50% |
Amenities / Features
- Air conditioning
- Alarm clock
- ATM
- Bus parking
- Clothes drying
- Complimentary breakfast
- Complimentary newspaper
- Conference facilities
- Credit card accepted: Mastercard/Visa
- Credit card accepted: American Express
- Credit card accepted: Discover
- Credit card accepted: Diners Club
- Electric Car Charging Station
- Electronic key card
- Elevator
- Facilities for the disabled
- Fax available
- Fitness and health center
- Free local calls
- Hairdryer available
- Handicap accessible
- Central heating
- Ice Maker
- Internet - wireless
- Free WiFi Internet
- Ironing facilities
- Laundry facilities
- Laundry valet service
- Microwave in room
- Non-smoking rooms
- 24 hours opened
- Office or business center
- Pets allowed
- Private bathroom in room
- Radio in room
- Refrigerator
- Self controlled heating/cooling system
- Spa
- Swimming pool - outdoor
- Tea and coffee making facilities
- Telephone
- Telephone in all rooms
- Telephone - Free local calls
- Television
- TV - Free Cable
- Voicemail
Airport & Shuttle Information
Jacksonville International Airport - 21 miles via I-295 & I-95 North. Airport transportation is available through area transportation companies.
Local Shuttle Info: Uber and Lift are available to schedule at your convenience. No shuttle on property
Breakfast Information
Complimentary Hot Breakfast Buffet included. This breakfast includes but is not limited to busicut and gravy, sausage, eggs, waffles, bagels, English muffins, assorted danishes, assorted muffins, yogurt, cereal, fruit, apple, orange, and passion fruit juice, milk, coffee
Pet Friendly?
Service animals complying with ADA Title lll regulations are allowed.
Yes! Pets are allowed.Pets are allowed with a $30 per night charge.
Parking Info
Complimentary Self Parking, bus parking available
Internet / WiFI
Complimentary Wi-Fi
Cleaning Policies
All Public Areas are sanitized and wiped down during each shift. All rooms are serviced once a week unless otherwise requested. All Best Western COVID requirements are being followed in each department.
About Best Western International
- 4000+ independently owned hotels located in over 100 countries
- Best Western Rewards is a free program where members can earn 10 points for every dollar spent or airline/partner rewards for each night stay. With no blackout dates and points that never expire, whats not love?
- 3 hotel types: Best Western, Best Western Plus, and Best Western Premiere
- Best Western offers exceptional value with great amenities including free breakfast, high-speed internet, local calls, and lond distance access. Convenient computer room in the lobby area perfect for copy and fax services, and even printing out boarding passes, maps, etc.
- Best Western Plus offers upgraded bath amenities, an in-room mini-fridge, and a spacious work desk. Fitness room, laundry room, and business center also available. Free breakfast, high-speed internet, local calls, and long distance access
- Best Western Premiere gives guests the highest quality amenties, furnishings, and decor with personalized guest services. All rooms have a safe, mini-fridge, free high-speed internet access, free local and long distance calls, and an LCD or Plasma TV with HD channels. On-site dining, fitness room, business center, snack shop, and meeting rooms
The Best Western International highlights above are subject to change without notice.
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Meeting Rooms and Banquet Rooms at Best Western Southside Hotel & Suites
Below are the meeting, banquet, conference and event spaces at Best Western Southside Hotel & Suites.
Feel free to use the Best Western Southside Hotel & Suites meeting space capacities chart below to help in your event planning. Hotel Planner specializes in Jacksonville event planning for sleeping rooms and meeting space for corporate events, weddings, parties, conventions, negotiated rates and trade shows.
| Meeting Room Name | L x W x H (Feet) | Size (sqft.) | Banquet 5'/6'  | Crescent | Classroom | Hollow Square  | U-Shape | Boardroom | Convention 8'/10'  | Theater | Reception | Regist. Desk  |
| Conference Room | 25 x 15 x 0 | 375 | --/-- | -- | 10 | -- | -- | 15 | --/-- | -- | -- | -- |
Close This Conference RoomGreat meeting and conference room for up to 15 people. This room is set up as a boardroom daily but can be converted to theater-style for 10 people. This room does include a drop-down screen, refrigerator, and built-in cabinet for off-site catering. Room Type: General Meeting Room Total Size: 375 Sq. Mi Dimensions: 25 x 15 x 0 Ft. Floor Level: 1 Power Outlets: 4 Columns: 0 Windows: 1 Natural Light?: No Obstructions? No Built In Screens? Yes Built In Stage? No Built In A/V? Yes Amenities Available
 | ||||||||||||
Planning an Event? Jacksonville Hotel RFP Request for Proposal | Find Meeting Space | Meeting Space Calculator
FAQs about Best Western Southside Hotel & Suites
What time is check in?
Check in time is 3:00 PM based on the hotel's local time. Early check in may be available if requested at the front desk on the day of check-in.
What time is check out?
Check out time is 11:00 AM based on the hotel's local time. Late check out may be available if requested at the front desk during your stay.
How many rooms does Best Western Southside Hotel & Suites have?
There are 99 sleeping rooms in the hotel.
Is there any meeting space at Best Western Southside Hotel & Suites?
Yes, they have 1 meeting room that can support various table layouts.
What kind of breakfast is at Best Western Southside Hotel & Suites?
Complimentary Hot Breakfast Buffet included. This breakfast includes but is not limited to busicut and gravy, sausage, eggs, waffles, bagels, English muffins, assorted danishes, assorted muffins, yogurt, cereal, fruit, apple, orange, and passion fruit juice, milk, coffee
What parking is available at Best Western Southside Hotel & Suites?
Complimentary Self Parking, bus parking available
How much does internet cost?
Complimentary Wi-Fi
Can I get a AAA rate at Best Western Southside Hotel & Suites?
Yes, they have stay dates that support AAA hotel discounts. Example room type: AAA CAA Rate 1 King Bed Full Breakfast Free WiFi Jetted Tub Microwave, Refrigerator
Can I get a Senior or AARP rate at Best Western Southside Hotel & Suites?
Yes, they have stay dates that support Senior hotel discounts. Example room type: Senior Rate Citizens 55yrs Plus or AARP ID 1 King Bed Full Breakfast Free WiFi Jetted Tub Microwave
Is there a gym at Best Western Southside Hotel & Suites?
Yes, there is a gym/fitness area available on-site at the property.
Is there a pool at Best Western Southside Hotel & Suites?
Yes, there is a pool on-site at the property. Outdoor Pool open from Dawn-Dusk Daily.
Testimonials:
"The quick return of bids was a plus. Allowing conference planners to contact the hotel directly is another plus. This website really is a great tool!" V.E. - Atlanta, GA
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