Verified Reviews of Fairfield Inn & Suites Paramus Below are the verified reviews from guests that we have booked recently:
"Subpar Customer Service."
Overall Score3.0/ 5
From the beginning my experience with the staff was frustrating and not very welcoming. Negotiating a room block with a shuttle was like pulling teeth at times. In the end things worked out fine, however upon my arrive the front desk staff was pretty rude for no reason when asking about check in times (not a nice thing to experience on your wedding day). They were helpful when asked to call us in a different room when rooms were available for check in but it still wasn't a very pleasant experience. Breakfast was good and rooms were clean.
01-Jun-2017 Verified Review, stayed from Sat May 27 to Mon May 29 2017 at a $121.00 group rate (15% discount).
Response from Management on 13-Jun-2017:
Customer Reviews of Fairfield Inn & Suites Paramus
Our 109 Renovated guestrooms & suites are perfect for both the business and leisure traveler. We are within walking distance to Paramus Park Mall and public transportation into NYC. We are conveniently located to some of the finest shopping in the country. The Garden State Plaza, Shops at Riverside Square Mall, Bergen Town Center Mall, and much much more. While staying with us visit our Bonefish Grill which is open everyday for lunch and dinner! Enjoy their Grilled Specialties and Big City Cocktails in a nice sophisticated ambience. And jump-start each day with our free breakfast, now with more hot choices like scrambled eggs, sausage and oatmeal, plus favorites including fresh fruit and yogurt. Each of our spacious hotel rooms feature complimentary WiFi, a microwave & refrigerator. We offer a 24 hour Corner Market, a Guest Laundry, a Print & Go station and an on-site work out facility. Our Paramus hotel is also near Bergen County Community College, Fairleigh Dickinson University, and Bergen County Technical School. Easy access to Rt. 17N and 17S, the Garden State Parkway, I-80, I-95 the NJ Turnpike and Rt. 287.
Details / Other Expenses
|Year of Last Renovation:||2016|
|Corridors:||All Rooms Have Interior Hallways|
|Non Smoking Rooms:||109|
|Rooms with 1 Bed:||71|
|Rooms with 2 Beds:||38|
|Room Windows:||Windows Don't Open|
|Meeting Rooms:||0 |
|Meeting Space:||0 sq. feet|
|Banquet Space:||Holds 0 people|
|Dist. to Food/Bars:|| On-site |
|Dist. to Nearest Gym:|| On-site |
This location does not have a pool.
|Ownership:||Shaner Hotel Group| Policies / Expenses
Individual: 6 pm day of arrival Group: 30 days out or more without incurring a cancellation fee which is normally the deposit.
|Typical Group Deposit:||$250|
|Total Misc Fees:||$0.00 USD |
(mandatory resort fees/taxes)
|State Tax:|| 6.88%|
|Occupancy Tax:|| 8.00%|
Amenities / Features Pet Friendly? Sorry, pets are not allowed.
Airport & Shuttle Information
Newark Liberty International Airport, Newark, NJ/approximately 30 miles from hotel/transportation on own
Airport Shuttle? Sorry
airport shuttle available.
Jump-start each day with our free breakfast, now with more hot choices like scrambled eggs, omlettes, waffles, sausage and oatmeal, plus favorites including fresh fruit and yogurt.
Complimentary self parking & room for coaches!
Internet / WiFI
Free Wi-Fi throughout the entire hotel!
About Fairfield Inn by Marriott
- Great value hotel with plenty of amenities
- Freebies include high-speed internet, Wi-Fi, parking, newspaper, coffee & tea, and a hot breakfast with eggs and sausage
- Business center with printing services
- Large suites with separate living, working, and sleeping areas
- Digital alarm clock with MP3
- Same-day dry cleaning service and laundry room
The Fairfield Inn by Marriott highlights above are subject to change without notice.
Crowne Plaza at Paramus Park, Crowne Plaza Paramus