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Very good
4.0/5
Based on 1028 guest reviews
- Fitness + Health Center
- 230 rooms in hotel
- 3 floors in property
- 6 suites in property
- Check-in time: 3:00pm
- Check-out time: 12:00pm
- Group booking rating of 7.4/10
Standard prices by room type for the next 60 days
Room types
Check ratesGovernment Breakfast Includes Full Breakfast For 1 1 King 1 Bedroom Suite Suite with Living Area Mic
Non-smoking
Check ratesGovernment Breakfast Includes Full Breakfast For 1 1 King Standard Comm Accessible Roll Shower Stand
Non-smoking
Check ratesGovernment Breakfast Includes Full Breakfast For 1 1 King Standard Standard Room with Refrigerator
Non-smoking
Check ratesGovernment Breakfast Includes Full Breakfast For 1 2 Queen Standard Standard Room with Minifridge
Non-smoking
Check ratesGovernment Breakfast Includes Full Breakfast For 1 Standard Room When You Arrive At The Hotel We Wil
Non-smoking
Check ratesGovernment Rate Free WiFi and Ethernet Accessible in All Rooms Ipod Docking Stations Keurig 1 King 1
Non-smoking
Check ratesGovernment Rate Free WiFi and Ethernet Accessible in All Rooms Ipod Docking Stations Keurig 1 King S
Smoking Non-smoking
Check ratesGovernment Rate Free WiFi and Ethernet Accessible in All Rooms Ipod Docking Stations Keurig 2 Queen
Non-smoking
Check ratesGovernment Rate Free WiFi and Ethernet Accessible in All Rooms Ipod Docking Stations Keurig Standard
Non-smoking
Check ratesMilitary Appreciation Leisure Rate For U S and Canadian Active Duty Veterans Retired 1 King 1 Bedroo
Non-smoking
Check ratesMilitary Appreciation Leisure Rate For U S and Canadian Active Duty Veterans Retired 1 King Standard
Smoking Non-smoking
Check ratesMilitary Appreciation Leisure Rate For U S and Canadian Active Duty Veterans Retired 2 Queen Premium
Non-smoking
Check ratesMilitary Appreciation Leisure Rate For U S and Canadian Active Duty Veterans Retired 2 Queen Standar
Non-smoking
Check ratesMilitary Appreciation Leisure Rate For U S and Canadian Active Duty Veterans Retired Standard Room W
Non-smoking
Check ratesState Government Free WiFi and Ethernet Accessible in All Rooms Ipod Docking Stations Keurig 1 King
Smoking Non-smoking
Check ratesState Government Free WiFi and Ethernet Accessible in All Rooms Ipod Docking Stations Keurig 1 King
Non-smoking
Check ratesState Government Free WiFi and Ethernet Accessible in All Rooms Ipod Docking Stations Keurig 2 Queen
Non-smoking
Local attractions
Nearby Attractions One of the most important reasons to visit us is our location! Conveniently located right off exit 14B of the New York State Thruway ( Route 87) and only minutes from Bergen County, New Jersey and Westchester, New York. The Center is within easy access of Newark, Westchester, Stewart, La Guardia, and JFK international airports. Summer brings pleasurable tours to the US Military Academy at West Point or cruises aboard the Commander past the robber baron mansions along the scenic Hudson River. Autumn woodlands create colorful surroundings for golf at nearby Spook Rock Golf Course, antiquing in Nyack, and nearby apple and pumpkin picking. In Winter challenge downhill ski slopes and in Springtime, cherry and apple blossoms blanket the beautiful valleys. In all seasons enjoy outlet shopping at Woodbury Commons, shopping at Palisades Center Mall, the second largest shopping center on the East Coast, and don't forget the Big Apple, nearby New York City!
Map of Crowne Plaza Suffern - Mahwah, an IHG Hotel
Verified reviews of Crowne Plaza Suffern Mahwah An Ihg Hotel
Below are the verified reviews from guests that we have booked in recently: "Epic Service! The staff was friendly and welcoming. Hotel was very clean. "
Overall score5.0/ 5
We were in a pinch and needed a place to stay at 4am after being on the go for almost 24 hrs. Nicole from the reservation line was AMAZING and found us a place to stay (Crowne Plaza Suffern, NY). When we arrived, Simon was also AMAZING! Greeted us with a smile at 4am! They saved our weekend! What they didn't know is we had had a really rough week and not having a place to stay would have made it worse. The staff was friendly and welcoming. Hotel was very clean. We appreciate all of the great service!
Tobias M. (Individual traveller, booked 1 room), from 
27-Mar-2023 Verified review, stayed from Sat Mar 25 to Sun Mar 26 2023 at a $180.00 average nightly rate. 
"Excellent Hotel!"
Overall score5.0/ 5
Best Hotel in Suffern, NY!
Germania G. (Individual traveller, booked 1 room), from
15-Feb-2023 Verified review, stayed from Fri Feb 10 to Sun Feb 12 2023 at a $179.00 average nightly rate. Property description
Designed for the business traveler, or the family on the go...our beautiful "Dome" area has all the comforts that make travel even more enjoyable. Our business center is available 24 hours a day. If you are looking for fun and relaxation, try our Fitness Center, indoor heated pool, or whirlpool. The Holiday Inn Suffern has it all! After a restful night sleep in one of our 243 comfortable guest rooms and suites, get your day off to a great start with plenty of healthy choices from our reasonably priced breakfast buffet or our Morning Matters menu.We also feature a "Breakfast on the Go" menu. Take a delicious breakfast sandwich and coffee with you for the road. Featured in our guest rooms - High Speed, wireless internet access, in room coffee service, a large, well lit work area with an Ergonomic chair, and complimentary USA Today newspaper. Enjoy our elegant lobby with fireplace, or our elegant, well appointed grand ballroom (800 ppl). Conveniently located right off the NYS Thruway, close to Manhattan, NY airports, Bergen County NJ, West Point, The Meadowlands, Woodbury Common Premium Outlets, and all the Hudson Valley attractions.
Details / Other expenses
| Check-in: | 3:00pm |
| Check-out: | 12:00pm |
| Year of last renovation: | 2011 |
| Floors: | 3 |
| Rooms: | 230 |
| Corridors: | All rooms have interior hallways |
| Non-smoking rooms: | 0 |
| Rooms with disabled access: | |
| Suites: | 6 |
| Room windows: | Windows don't open |
| Cleaning frequency: | Daily |
| Meeting rooms: | 0 View spaces |
| Meeting space: | sq. feet |
| Event space: | Holds people |
| Dist. to food/bars: | On-site |
| Dist. to a 24hr restaurant: | 0.3 Miles |
| Dist. to the nearest gym: | On-site |
| Lounge/Bar hours: | M-F 11a-11p,Sat 11a-12a, Sun 12p-11p |
| Federal Emergency Management Agency (FEMA) approved: | Yes |
| Ownership: | Goldstein |
Policies / Expenses
| Cancellation: Regular reservation can be canceled 24 hours prior to day of arrival. Advance Purchase rate will be charged accordingly | |
| Nightly parking: | 0 |
| Typical group deposit: | 25% |
| Total taxes: | 11.38% |
| Total misc. fees: | £0.00 GBP (mandatory resort fees/taxes) |
| State Tax: | 8.38% |
| Occupancy Tax: | 3.00% |
| Meeting Wireless Internet Fee: | 0.00 Per Day (Complimentary) |
| Meeting Wired Internet Fee: | 0.00 Per Day (Complimentary) |
| Food and Beverage Service Charge: | 21.00% |
| Audio Visual Service Charge: | 21.00% |
| Banquet Bartender Fees: | 125.00 Per Function |
| Chef Attendant Fees: | 125.00 Per Function |
| Avg. Continental Breakfast Cost: | 10.95 Per Person |
| Avg. Plated Breakfast Cost: | 12.95 Per Person |
| Avg. Buffet Breakfast Cost: | 14.95 Per Person |
| Avg. Plated Lunch Cost: | 26.95 Per Person |
| Avg. Buffet Lunch Cost: | 24.95 Per Person |
| Avg. Boxed Lunch Cost: | 19.00 Per Person |
| Avg. Plated Dinner Cost: | 36.95 Per Person |
| Avg. Buffet Dinner Cost: | 34.95 Per Person |
| Morning Break Cost: | 10.95 Per Person |
| Afternoon Break Cost: | 10.95 Per Person |
| Banquet Urn of Coffee: | 65.00 Per Item |
| Banquet Soft Drinks: | 3.00 Per Item |
| Banquet Bottled Water: | 2.00 Per Item |
| Banquet Hosted Bar: | 15.00 Per Person/Per Hour |
| Banquet Reception w Hors d'oeuvres: | 20.00 Per Person/Per Hour |
Amenities / Features
- Air conditioning
- Alarm clock
- ATM
- Baggage storage facilities
- Breakfast in room
- Charge for early check out
- Clothes drying
- Complimentary newspaper
- Conference facilities
- Credit card accepted: Mastercard/Visa
- Credit card accepted: American Express
- Credit card accepted: Discover
- Dinner available
- DVD Player
- Electronic key card
- Elevator
- Express Check-Out
- Facilities for the disabled
- Fax available
- Fitness and health center
- Games room
- Generator for sleeping rooms
- Generator for public spaces
- Hairdryer available
- Handicap accessible
- Central heating
- Ice Maker
- Internet - wireless
- Internet - ethernet
- Free WiFi Internet
- Ironing facilities
- Laundry facilities
- Laundry valet service
- Licensed bar
- Microwave in room
- Non-smoking rooms
- 24 hours opened
- Office or business center
- Pets allowed
- Private bathroom in room
- Quiet location
- Radio in room
- Refrigerator
- Restaurant
- Safe in rooms
- Self controlled heating/cooling system
- Shower
- Tea and coffee making facilities
- Telephone
- Telephone in all rooms
- Television
- TV - Free Cable
- Voicemail
Airport & shuttle information
Newark Airport, 35 miles
Is there an airport shuttle? Sorry but no airport shuttle is available.Breakfast information
Full American Breakfast Buffet served daily in our Flagstone Restaurant. Enjoy a fresh, made to order egg station and a waffle station. All the breakfast items you can imagine.
Pet friendly?
Service animals complying with ADA Title lll regulations are allowed.
Yes! Pets are allowed.Dogs only, must be under 60 lbs. There is a 50.00 per stay non refundable pet fee. Pet Policy must be signed upon check in. Check in by credit card only. Limited number of rooms available on a daily basis. No more than 2 dogs per room. Call for info
Parking information
Complimentary self-parking, paved parking lots.
Internet/Wi-Fi
Complimentary basic Wi-Fi in all of our Guest Rooms
About Crowne Plaza Hotels
- Early check-in available and ideal for business travelers on the go
- Luxurious, soft bedding and aromatherapy kit provided
- Quiet Zones between 9 pm to 10 am Sunday to Thursday where there is no room attendant, housekeeping services, or engineering activities to help guests enjoy a restful night. Guests have the option to request services if needed
- Bath amenities include Temple Spa's professional skin and hair care products for ultimate relaxation
- Wireless internet available in guest rooms, suites, business center, and public areas
The Crowne Plaza Hotels highlights above are subject to change without notice.
Previously known as:
Crowne Plaza Suffern Mahwah, Holiday Inn Hotel & Conference Center
Hotel Rate Trends at Crowne Plaza Suffern - Mahwah, an IHG Hotel
The graph above is averages of room rates for both our group rates and the lowest online individual rates our system could find at the time the group/meeting bid was placed. The best group rate shown is 29.2% in April 2022 and the highest average individual rate is $210 in the month of April 2022. This chart will show past seasonality and also project future months. If you are flexible with dates, you may want to consider staying at Crowne Plaza Suffern - Mahwah, an IHG Hotel in a month when rates are lower.
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Meeting rooms and event rooms at Crowne Plaza Suffern - Mahwah, an IHG Hotel
Below are the meeting, conference and event spaces at Crowne Plaza Suffern - Mahwah, an IHG Hotel.
Feel free to use the Crowne Plaza Suffern - Mahwah, an IHG Hotel meeting space capacities chart below to help with your event planning. HotelPlanner specialises in Suffern event planning for hotel rooms and meeting space for corporate events, weddings, parties, conventions, as well as negotiated rates and trade shows.
| Meeting room name | L x W x H (Feet) | Size (sq ft) | Event 5'/6  | Crescent | Classroom | Hollow Square  | U-shape | Boardroom | Convention 8'/10'  | Theatre | Reception | Regist. desk  |
| Rockland Suite | 24 x 20 x 10 | 480 | --/-- | -- | -- | -- | -- | 12 | --/-- | -- | -- | -- |
Close this Rockland SuiteBoardroom with leather seating for 12, large smart table with 3 pods containing power, internet and HDMI connections. Small connection charge for use of flat screen TV. Room type: Boardroom Total size: 480 Sq. Miles Dimensions: 24 x 20 x 10 Ft Floor level: Ground level Power outlets: 9 Columns: 0 Windows: 4 Is there natural light? No Are there obstructions? No Are there built in screens? No Is there a built in stage? No Is there built in A/V? Yes Amenities available
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| Empire Ballroom | 96 x 61 x 12 | 5800 | --/500 | 338 | 241 | 139 | 166 | 139 | --/-- | 650 | 580 | 580 |
Close this Empire BallroomRoom type: Ballroom Total size: 5800 Sq. Miles Dimensions: 96 x 61 x 12 Ft Floor level: Ground level Power outlets: 20 Columns: 0 Windows: 0 Is there natural light? No Are there obstructions? No Are there built in screens? No Is there a built in stage? No Is there built in A/V? No Amenities available
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| Regency Ballroom | 52 x 32 x 12 | 2784 | 232/-- | 162 | 116 | 67 | 80 | -- | 17/14 | 309 | 278 | 278 |
Close this Regency BallroomRoom type: Ballroom Total size: 2784 Sq. Miles Dimensions: 52 x 32 x 12 Ft Floor level: Ground level Power outlets: 14 Columns: 0 Windows: 2 Is there natural light? Yes Are there obstructions? No Are there built in screens? No Is there a built in stage? No Is there built in A/V? No Amenities available
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| Lafayette Suite | 24 x 20 x 8 | 480 | --/-- | -- | -- | -- | -- | 12 | --/-- | -- | -- | -- |
Close this Lafayette SuiteBoardroom with leather seating for 12, large smart table with 3 pods containing power, internet and HDMI connections. Small connection charge for use of flat screen TV. Room type: Boardroom Total size: 480 Sq. Miles Dimensions: 24 x 20 x 8 Ft Floor level: Ground level Power outlets: 9 Columns: 0 Windows: 4 Is there natural light? No Are there obstructions? No Are there built in screens? No Is there a built in stage? No Is there built in A/V? Yes Amenities available
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| Washington Suite | 24 x 20 x 8 | 480 | --/20 | 28 | 20 | 18 | 15 | 12 | --/-- | 35 | 40 | -- |
Close this Washington SuiteErgonomic rolling chairs. Small connection charge for use of flat screen TV. Room type: General Meeting Room Total size: 480 Sq. Miles Dimensions: 24 x 20 x 8 Ft Floor level: Ground level Power outlets: 6 Columns: 0 Windows: 4 Is there natural light? Yes Are there obstructions? No Are there built in screens? No Is there a built in stage? No Is there built in A/V? Yes Amenities available
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| Montebello Ballroom | 96 x 61 x 12 | 6407 | --/533 | 373 | 267 | -- | -- | -- | --/-- | 711 | 641 | -- |
Close this Montebello BallroomRoom type: Ballroom Total size: 6407 Sq. Miles Dimensions: 96 x 61 x 12 Ft Floor level: Ground level Columns: 0 Windows: 0 Is there natural light? No Are there obstructions? No Are there built in screens? No Is there a built in stage? No Is there built in A/V? Yes Amenities available
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| Montebello I | 32 x 31 x 12 | 992 | --/90 | 58 | 41 | 24 | 28 | 24 | --/-- | 100 | 100 | -- |
Close this Montebello IRoom type: Ballroom Section Total size: 992 Sq. Miles Dimensions: 32 x 31 x 12 Ft Floor level: Ground level Columns: 0 Windows: 0 Is there natural light? No Are there obstructions? No Are there built in screens? No Is there a built in stage? No Is there built in A/V? No Amenities available
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| Montebello II | 32 x 31 x 12 | 992 | --/83 | 58 | 40 | 24 | 28 | 24 | --/-- | 110 | 100 | -- |
Close this Montebello IIRoom type: Ballroom Section Total size: 992 Sq. Miles Dimensions: 32 x 31 x 12 Ft Floor level: Ground level Columns: 0 Windows: 0 Is there natural light? No Are there obstructions? No Are there built in screens? No Is there a built in stage? No Is there built in A/V? Yes Amenities available
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| Montebello III | 32 x 61 x 12 | 1952 | --/162 | 114 | 81 | 47 | 56 | 47 | --/-- | 217 | 195 | -- |
Close this Montebello IIIRoom type: Ballroom Section Total size: 1952 Sq. Miles Dimensions: 32 x 61 x 12 Ft Floor level: Ground level Columns: 0 Windows: 0 Is there natural light? No Are there obstructions? No Are there built in screens? No Is there a built in stage? No Is there built in A/V? Yes Amenities available
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| Montebello IV | 32 x 61 x 12 | 2503 | --/200 | 146 | 100 | 60 | 72 | 60 | --/-- | 275 | 250 | -- |
Close this Montebello IVRoom type: Ballroom Section Total size: 2503 Sq. Miles Dimensions: 32 x 61 x 12 Ft Floor level: Ground level Columns: 0 Windows: 0 Is there natural light? No Are there obstructions? Yes Are there built in screens? No Is there a built in stage? No Is there built in A/V? Yes Amenities available
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| Renaissance Ballroom | 0 x 0 x 10 | 3234 | --/269 | 188 | 135 | 78 | 92 | -- | --/-- | 359 | 323 | -- |
Close this Renaissance BallroomRoom type: Ballroom Total size: 3234 Sq. Miles Dimensions: 0 x 0 x 10 Ft Floor level: Ground level Columns: 0 Windows: 1 Is there natural light? Yes Are there obstructions? No Are there built in screens? No Is there a built in stage? No Is there built in A/V? Yes Amenities available
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| Renaissance I | 0 x 0 x 10 | 2784 | --/232 | 162 | 116 | 67 | 80 | 67 | --/-- | 309 | 278 | -- |
Close this Renaissance IRoom type: Ballroom Section Total size: 2784 Sq. Miles Dimensions: 0 x 0 x 10 Ft Floor level: Ground level Columns: 0 Windows: 1 Is there natural light? Yes Are there obstructions? No Are there built in screens? No Is there a built in stage? No Is there built in A/V? Yes Amenities available
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| Renaissance II | 20 x 27 x 10 | 540 | --/45 | 31 | 22 | 13 | 15 | 13 | --/-- | 60 | 54 | -- |
Close this Renaissance IIRoom type: Ballroom Section Total size: 540 Sq. Miles Dimensions: 20 x 27 x 10 Ft Floor level: Ground level Columns: 0 Windows: 1 Is there natural light? Yes Are there obstructions? No Are there built in screens? No Is there a built in stage? No Is there built in A/V? Yes Amenities available
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| Hudson Ballroom | 93 x 37 x 10 | 3441 | --/286 | 200 | 143 | 83 | 98 | -- | --/-- | 382 | 344 | -- |
Close this Hudson BallroomRoom type: Ballroom Total size: 3441 Sq. Miles Dimensions: 93 x 37 x 10 Ft Floor level: Ground level Columns: 0 Windows: 0 Is there natural light? No Are there obstructions? No Are there built in screens? No Is there a built in stage? No Is there built in A/V? Yes Amenities available
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| Upper Hudson Ballroom | 48 x 38 x 11 | 1824 | --/152 | 106 | 76 | 44 | 52 | 44 | --/-- | 202 | 182 | -- |
Close this Upper Hudson BallroomRoom type: Ballroom Section Total size: 1824 Sq. Miles Dimensions: 48 x 38 x 11 Ft Floor level: Ground level Columns: 0 Windows: 0 Is there natural light? No Are there obstructions? No Are there built in screens? No Is there a built in stage? No Is there built in A/V? Yes Amenities available
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| Lower Hudson | 45 x 35 x 11 | 1575 | --/131 | 92 | 66 | 38 | 45 | -- | --/-- | 175 | 158 | -- |
Close this Lower HudsonRoom type: Ballroom Section Total size: 1575 Sq. Miles Dimensions: 45 x 35 x 11 Ft Floor level: Ground level Power outlets: 0 Columns: 0 Windows: 0 Is there natural light? No Are there obstructions? No Are there built in screens? No Is there a built in stage? No Is there built in A/V? Yes Amenities available
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| Waterfall Gardens | 130 x 50 x 20 | 6500 | --/540 | -- | -- | -- | -- | -- | --/-- | -- | 650 | -- |
Close this Waterfall GardensThis is open area in the atrium and can be used for receptions and food functions only. Room type: Lobby Total size: 6500 Sq. Miles Dimensions: 130 x 50 x 20 Ft Floor level: Ground level Columns: 1 Windows: 10 Is there natural light? Yes Are there obstructions? Yes Are there built in screens? No Is there a built in stage? No Is there built in A/V? No Amenities available
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Planning an event? Suffern Hotel RFP request for proposal | Find meeting space | Meeting space calculator
FAQs about Crowne Plaza Suffern Mahwah An Ihg Hotel
What time is check in?
Check in time is 3:00pm based on the hotel's local time. Early check in may be available if requested at the front desk on the day of check-in.
What time is check out?
Check out time is 12:00pm based on the hotel's local time. Late check out may be available if requested at the front desk during your stay.
How many rooms does Crowne Plaza Suffern Mahwah An Ihg Hotel have?
There are 230 rooms in the property.
Is there any meeting space at Crowne Plaza Suffern Mahwah An Ihg Hotel?
Yes, they have 17 meeting rooms that can support various table layouts.
What kind of breakfast is at Crowne Plaza Suffern Mahwah An Ihg Hotel?
Full American Breakfast Buffet served daily in our Flagstone Restaurant. Enjoy a fresh, made to order egg station and a waffle station. All the breakfast items you can imagine.
What parking is available at Crowne Plaza Suffern Mahwah An Ihg Hotel?
Complimentary self-parking, paved parking lots.
How much does internet cost?
Complimentary basic Wi-Fi in all of our Guest Rooms
Can I get a AAA rate at Crowne Plaza Suffern Mahwah An Ihg Hotel?
Sorry, this hotel does not offer AAA hotel discounts at this time.
Can I get a Senior or AARP rate at Crowne Plaza Suffern Mahwah An Ihg Hotel?
Sorry, this hotel does not offer senior hotel discounts at this time.
Is there a gym at Crowne Plaza Suffern Mahwah An Ihg Hotel?
Yes, there is a gym/fitness area available on-site at the property.
Testimonials:
"I currently have a student teacher, and she told her class about it. You have a great website and service! Thanks!" J.P. - Salem, VA
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