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Average
3.5/5
Based on 114 guest reviews
- Free complimentary breakfast
- The Avg. Group Discount is 24.1%!
- 125 rooms in hotel
- 22 floors in hotel
- 3 suites in hotel
- Check-in time: 03:00PM
- Has environment-friendly policy
- Groups/Meetings rating of 10.0/10
Standard prices by room type for the next 60 days
Local Attractions
Centrally located, we are steps away from Times Square, Radio City Music Hall, The Theater District, Bryant Park, St. Patrick's Cathedral, Rockefeller Center, Grand Central Station and fine dining at your service.
Map / Landmarks Near Citadines Connect Fifth Avenue New York
Verified Reviews of Citadines Connect Fifth Avenue New York
Below are the verified reviews from guests that we have booked recently:"Clean and Friendly"
Overall Score5.0/ 5
Clean rooms and friendly staff. No real drawers to put things in but not the end of the world.
Joseph G. (Group coordinator, booked 13 rooms), from 
21-Jan-2020 Verified Review, stayed from Fri Jan 17 to Sun Jan 19 2020 at a $129.00 group rate. 
"Excellent Theater District Hotel."
Overall Score5.0/ 5
We used Citadines for our group high school reservation. The assistant manager and manager made sure to meet with me when I arrived. They were incredibly accommodating and helpful. They arranged for an upgraded breakfast for our students at no extra charge as well as a grab and go breakfast for our departure day. The rooms were clean. And, the price per night was incredibly competitive.
Lois C. (Group coordinator, booked 15 rooms), from
02-Apr-2019 Verified Review, stayed from Fri Mar 29 to Sun Mar 31 2019 at a $169.00 group rate (73% discount). Response from Management on 08-Apr-2019:
Thank you so much for your kind words! As a hotel, the greatest compliment we can receive is for exceptional service.
Property Description
In room description: Cable / Satellite TV , 32" Flat screen TV, In Room Movies - Premium Cable, In Room Video Check-out, Phone with Voice Mail, Two-Line Phone, Direct Dial Phone, Speaker Phone, Telephone Jack Adapter Available, Free Local Phone Calls, Bathtub, Hairdryer, Private Bathroom, Complimentary High Speed Internet Access, Work Desk w/ Lamp, Desk Level Electrical Outlet, Coffee Maker, Individually Controlled Air Conditioning, Iron / Ironing Board, Separate Hanging ClosetWe are centrally located, just steps away from Times Square, Radio City Music Hall, The Theater District, Bryant Park, St. Patrick's Cathedral, Rockefeller Center, Grand Central Station and fine dining at your service.
Green Sustainability
Hotel currently offers on demand housekeeping services for water conversation (linens etc.). Rooms are mostly showers (tubs are available upon request).
Details / Other Expenses
| Check In: | 03:00PM |
| Check Out: | 11:00AM |
| Year of Last Renovation: | 2018 |
| Floors: | 22 |
| Rooms: | 125 |
| Corridors: | All Rooms Have Interior Hallways |
| Non Smoking Rooms: | 125 |
| Handicap Rooms: | 7 |
| Rooms with 1 Bed: | 72 |
| Rooms with 2 Beds: | 50 |
| Suites: | 3 |
| Room Windows: | Windows Do Open |
| Cleaning Frequency: | Daily |
| Meeting Rooms: | 0 |
| Dist. to Food/Bars: | 0.3 Mi |
| Dist. to 24hr Restaurant: | 0.3 Mi |
| Dist. to Nearest Gym: | 0.3 Mi |
| Ownership: | The Ascott Limited |
Policies / Expenses
| Cancellation: 24hour Cancellation policy on Individual reservations.60-90 day Cancellation Policy on Group Bookings. | |
| Nightly Parking: | $35 |
| Typical Group Deposit: | 25% |
| Total Taxes: | 14.75% |
| Total Misc Fees: | $3.50 USD (mandatory resort fees/taxes) |
| Porterage Fee: | 8.00 Per Person |
Amenities / Features
Pet Friendly? Yes! Pets are allowed.
$50 one time charge non-refundble.
- Air conditioning
- Alarm clock
- ATM
- Baggage storage facilities
- Central location
- Charge for early check out
- Complimentary breakfast
- Complimentary newspaper
- Concierge service
- Credit card accepted: Mastercard/Visa
- Credit card accepted: American Express
- Credit card accepted: Discover
- Credit card accepted: Diners Club
- Credit card accepted: JCB
- Facilities for the disabled
- Fax available
- Free local calls
- Hairdryer available
- Ice Maker
- Internet - wireless
- Internet - ethernet
- Movies in room
- Non-smoking rooms
- 24 hours opened
- Office or business center
- Pets allowed
- Private bathroom in room
- Quiet location
- Radio in room
- Self controlled heating/cooling system
- Telephone in all rooms
- Television
- Voicemail
Airport & Shuttle Information
EWR - Newark International, 30 Miles / 48.28 KM. LGA - LaGuardia Airport, 10 Miles / 16.09 KM.JFK - John F. Kennedy Airport, 15 Miles / 24.14 KM.
Airport Shuttle? Sorry, no airport shuttle available.Breakfast Information
Complimentary Grab N' Go Continental Breakfast and coffee service
Parking Info
We do not offer onsite parking, but can validate parking passes for local lot. Please speak with front office for rates.
Internet / WiFI
Complimentary Wireless Internet Access throughout the hotel
Previously known as:
Holiday Inn Express Fifth Ave., Holiday Inn Express Fifth Avenue, Holiday Inn Express New York City Fifth Avenue, Hotel Central Fifth Avenue New York
Hotel Rate Trends at Citadines Connect Fifth Avenue New York
The graph above is averages of room rates for both group prices and the lowest online individual rates our system could find at the time the group/meeting bid was submitted. The lowest group/meeting discount shown is 65.6% in February 2021 and the highest average individual rate is $519 in the month of February 2021. This chart will show past seasonality and also project future months. If you are flexible with dates, you may want to consider staying at Citadines Connect Fifth Avenue New York in a month when rates are lower.
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FAQs about Citadines Connect Fifth Avenue New York
What time is check in?
Check in time is 03:00PM based on the hotel's local time. Early check in may be available if requested at the front desk on the day of check-in.
What time is check out?
Check out time is 11:00AM based on the hotel's local time. Late check out may be available if requested at the front desk during your stay.
How many rooms does Citadines Connect Fifth Avenue New York have?
There are 125 rooms in the property.
What kind of breakfast is at Citadines Connect Fifth Avenue New York?
Complimentary Grab N' Go Continental Breakfast and coffee service
What parking is available at Citadines Connect Fifth Avenue New York?
We do not offer onsite parking, but can validate parking passes for local lot. Please speak with front office for rates. Not enough parking facilities, according to 63%.
How much does internet cost?
Complimentary Wireless Internet Access throughout the hotel
Is there shopping nearby?
Yes. Great shopping. Every guests reviewed liked the proximity to shopping.
Are there good dining options at Citadines Connect Fifth Avenue New York?
No dining room. Dining experience could be nicer. For 100%, the dining experience was not enjoyable.
Are there rooms with kitchenettes?
Yes. Kitchenette needs more attention. The majority of guests were unsatisfied with the kitchenette.
Testimonials:
"I had a great experience, it was easy to use and [the hotel] was very helpful on the phone after I accepted a bid. Thanks." C.P. - Carlsbad, CA
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