Turtle Cay Resort by Diamond Resorts

600 Atlantic Ave., Virginia Beach, VA 23451 United States (USA) near Exit 22 on I-264 (~1.5mi)
View Map Reservations: 1-800-760-7718
2.5 Star Property
36.83481-75.97145
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Average
3.5/5

Based on 477 guest reviews

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  • Has an outdoor pool!
  • The Avg. Group Discount is 11.9%!
  • Gym is available on property
  • 124 rooms in hotel
  • 3 floors in hotel
  • 94 suites in hotel
  • Check-in time: 4:00 PM
  • Group booking rating of 10.0/10

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Include Discounts:

Standard prices by room type for the next 60 days

Rates shown are nightly rates before taxes and do not necessarily reflect all discounts available. The chart provides the cheapest public rates available by room type.

Local Attractions

Beach, Virginia Aquarium, MotorWorld, Ocean Breeze Park, Nauticus, Norfolk Botanical Gardens, Busch Gardens, Water Country, Sandler Center for Performing Arts, Virginia Beach Amphitheater

Verified Reviews of Turtle Cay by Diamond Resorts

Below are the verified reviews from guests that we have booked recently:
"Deposit Awareness"
Overall Score4.0/ 5
My experience would be better, but when I arrive at the hotel they informed me that I have to pay a security deposit,and other extra fees, I was on the go with limited budget, what about if I didn't had the money? Then I would loose my non refundable reservation. The deposit money was actually charged, that night. And deposit later.But the manager told me that the money was only pending such im stupid.This kind of inconvenience could be avoided if the third party who did the reservation informed me of the hotel 300.00 security deposit I wold never get the reservation because I was on limited budget. Since I didn't had an option to cancel my reservation I was obligated to stay. The clerk at the front desk speaks so fast worst than a damage recording machine. No help at all with the situation. I checked in after 8 pm, I ask for at least two hour late check out and the front desk very rude told me that no and that I will be charged an extra night. This is who we threat our military. Also when I ask for discount was a big no. Okay no option or flexibility for military on the go. When I asked where was the room no explanation and almost need a GPS. After all this mess I find the room was okay on cleaning. Now the noise was unbearable to sleep I could clearly listen to people running and screaming.some of my options will be make awareness on social media over millions of people..
(Individual traveler, booked 1 room), from US flag
30-Nov-2020 Verified Review, stayed from Sat Nov 28 to Sun Nov 29 2020 at a $101.99 average nightly rate.
"Excellent clean place."
Overall Score5.0/ 5
Excellent place very clean nice staff would definitely recommend to anyone.
(Individual traveler, booked 1 room), from US flag
09-Jan-2019 Verified Review, stayed from Sun Jan 06 to Thu Jan 10 2019 at a $58.07 average nightly rate.
"Excellent clean place."
Overall Score5.0/ 5
Excellent place very clean nice staff would definitely recommend to anyone.
(Individual traveler, booked 1 room), from US flag
09-Jan-2019 Verified Review, stayed from Sun Jan 06 to Thu Jan 10 2019 at a $58.07 average nightly rate.
3.5 out of 5. Based on 477 guest reviews

Property Description

Our resort is located across from the oceanfront with a Florida Keys Resort feel. Double Queen Studios with two queen beds and kitchenette. Also One Bedroom Suites with full kitchens, jacuzzi tubs, living rooms with Tv/VCR fireplace, private balcony over looking courtyard with 2 pools/jacuzzi- Fitness Center available near by. Central location to all attractions and beach.

Details / Other Expenses

Check In: 4:00 PM
Check Out: 10:00 AM
Year of Last Renovation: 2014
Floors: 3
Rooms: 124
Corridors: All Rooms Have Exterior Hallways
Non Smoking Rooms: 94
Handicap Rooms:
Suites: 94
Room Windows: Windows Do Open
Meeting Rooms: 0
Dist. to Food/Bars: 0.3 Mi
Dist. to Nearest Gym: 0.3 Mi
Pool Info:
Two outdoor pools and two hot tubs.
Ownership: Diamond Resorts
Policies / Expenses
Cancellation:
48 hour cancellation policy.
Typical Group Deposit: 1 nights room and tax
Total Taxes: 14.00%
Total Misc Fees: $5.00 USD
(mandatory resort fees/taxes)
Occupancy Tax: 2.00 Per Night
Resort/Hotel Fee: 5.00 Per Night (Includes Wi-Fi, parking)

Amenities / Features


  • Air conditioning
  • Alarm clock
  • Breakfast in room
  • Central location
  • Charge for early check out
  • Clothes drying
  • Concierge service
  • Credit card accepted: Mastercard/Visa
  • Credit card accepted: American Express
  • Credit card accepted: Discover
  • Credit card accepted: Diners Club
  • Dinner available
  • Electronic key card
  • Elevator
  • Facilities for the disabled
  • Fax available
  • Fitness and health center
  • Garage
  • Handicap accessible
  • Ice Maker
  • Internet - ethernet
  • Jacuzzi
  • Kitchenette in room
  • Laundry facilities
  • Movies in room
  • 24 hours opened
  • Private bathroom in room
  • Private car parking
  • Quiet location
  • Radio in room
  • Refrigerator
  • 24 hours room service
  • Safe in rooms
  • Sauna
  • Shower
  • Swimming pool - outdoor
  • Tea and coffee making facilities
  • Telephone
  • Telephone in all rooms
  • Television
  • Travellers cheques accepted
  • TV room
  • VCR or VCP
  • Voicemail

Airport & Shuttle Information

Norfolk International Airport/20 miles from Oceanfront/Taxi Service available from Airport to hotel- Hotel does not provide transportation

Airport Shuttle? Sorry, no airport shuttle available.

Pet Friendly?

Service animals complying with ADA Title lll regulations are allowed.

Sorry, pets are not allowed.

Parking Info

Self parking included with $5 resort fee.

Internet / WiFI

Wi-Fi included with $5 resort fee.

Previously known as:
Turtle Cay Resort, Turtle Cay Resort Hotel

Hotel Rate Trends at Turtle Cay Resort by Diamond Resorts

Rate fluctuations of Turtle Cay Resort by Diamond Resorts

The graph above is averages of room rates for both group/meeting prices and the lowest online individual rates our system could find at the time the group/meeting bid was submitted. The most competitive group/meeting discount shown is 14.4% in January 2021 and the highest average individual rate is $448 in the month of July 2021. This chart will show past seasonality and also project future months. If you are flexible with dates, you may want to consider staying at Turtle Cay Resort by Diamond Resorts in a month when rates are lower.

FAQs about Turtle Cay by Diamond Resorts

What time is check in?

Check in time is 4:00 PM based on the hotel's local time. Early check in may be available if requested at the front desk on the day of check-in.

What time is check out?

Check out time is 10:00 AM based on the hotel's local time. Late check out may be available if requested at the front desk during your stay.

How many rooms does Turtle Cay by Diamond Resorts have?

There are 124 rooms in the property.

What parking is available at Turtle Cay by Diamond Resorts?

Self parking included with $5 resort fee. Not enough parking facilities, according to 80%.

How much does internet cost?

Wi-Fi included with $5 resort fee.

Is there a gym at Turtle Cay by Diamond Resorts?

Yes, there is a gym/fitness area available on-site at the property.

Is there room service at Turtle Cay by Diamond Resorts?

Yes. Room service could have been improved. The majority of guests complained about the room service.

Is there shopping nearby?

Yes. Great shopping. All guests liked the proximity to shopping.

Is there a WiFi internet?

Yes. Complaints about WiFi. Wifi never worked. No wifi. WiFi didn’t work. Wifi quality could be improved. Most guests said the wifi quality was bad.

Are there rooms with kitchenettes?

Yes. Good kitchenette. Almost all guests found the kitchenette to be good.

Is there a pool at Turtle Cay by Diamond Resorts?

Yes, there is a pool on-site at the property. Two outdoor pools and two hot tubs..

Testimonials:

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"I just want to say thank you again for all of your help. Your site has been a great tool in planning my family reunion. I love the website booking page you have set up for my group." E.W. - Miami, FL

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